Bet365 PLAYER REVIEWS(2935)
Swimmer
12 September 2020
Comment from uk.trustpilot.com
Approximately 160 comments from a total of 1,050 ex Bet365 CUSTOMERS rate them “average and above”. The rest rate them “poor/bad”. My personal experience as previously documented confirms I am the norm...much to my surprise given 365’s global profile. The fact the company refuse to acknowledge and respond to experiences on this site speaks massive volumes. One can only presume that government bodies etc. receive their percentages accordingly to ignore such behaviour that is clearly causing stress to many. Thanks to sites like Trustpilot...we have a voice!
jackpalance1
12 September 2020
Comment from uk.trustpilot.com
Just gone and messed up the app for some unknown reason stick to the exchange’s there’s little joy to be found here...
Richard Biggs
12 September 2020
Comment from uk.trustpilot.com
The new app is utter garbage. Snails are quicker than this app! My balance is not correct either.
Colin
12 September 2020
Comment from uk.trustpilot.com
Worst app ever. Please tell me you didn’t pay big money for this “upgrade”. Get the old one back.....please.
Royston Fernandes
12 September 2020
Comment from uk.trustpilot.com
Please get the old app back .. this new app bad and slow .. please update it !!!
SYED RAZA
12 September 2020
Comment from uk.trustpilot.com
It was much better before but since the new update it become so horrible now. Didnt like the new update at allllll
RTrader Trading Account
12 September 2020
Comment from uk.trustpilot.com
Worst company I ever tried. I made a deposit with $200. I played about 1 hour live blackjack. I didnt make any profit so I decided to withdraw my money. As they said it will take 10 business days. I was waiting 1 month and the money still didnt arrive. I was chatting with customer care and they started to ask silly questions and handle me as I have gambling addiction. I said I dont care about gambling. Close my account but give my money back. Still nothing,,, F@cking liars and cheaters who rob people`s hard earned money. STAY AWAY FROM THESE MOTHERF@CKERS!
David Stevens
12 September 2020
Comment from uk.trustpilot.com
Horrendous ... much better fair online casinos out there
kyle Wilson
12 September 2020
Comment from uk.trustpilot.com
Haha super fast 5 mins withdrawals. Don’t get why so many people complaining there aren’t better and faster betting apps I’ll tell you that for free. Always pay fast so please stop with all the limitations bull. Seriously.
Vicky Turner
11 September 2020
Comment from uk.trustpilot.com
I was offered a bet365 Mastercard to put my winnings onto. When I've gone to use it to buy things it was blocked and told by bet365 it would be sorted in 3 days. Almost 2 weeks later and nothing and no help from bet365 who say it is nothing to do with them. Does this amount to fraud/ theft?
Brian Cook
11 September 2020
Comment from uk.trustpilot.com
This Company is the worse as well make sure you get id verified before making a withdraw as well or they will say your photo is blurry or some sort of crap. This is by far one of the worse online sports betting companies in the world
Dean Ginnane
10 September 2020
Comment from uk.trustpilot.com
Bet 365 screwed me over in the past in relation to their online poker. I vowed never to use them again, 10 years later I decided to give them another chance on their sports betting promotion. And was promptly screwed out of a promised free bet. I have no idea how they have survived so long when they cleary have no concern for their customers, and seem to deliberately post contradicting terms and conditions.
Mike Kleinsteuber
08 September 2020
Comment from uk.trustpilot.com
The world's fastest bookie to limit or close your account. They are a morally bankrupt company whose only objective is to fleece losers and ban winners. Avoid at all costs
Driving lessons Bournemouth
08 September 2020
Comment from uk.trustpilot.com
Keep away from this company! When they see you winning they limit your account and you can’t bet more than £1
Paul gellatly
08 September 2020
Comment from uk.trustpilot.com
Don’t waste a penny on the online games in particular cards, as crooked as you can get, if they needed to get 21.5 to beat your 21 at blackjack they would it’s a disgrace , the reviews don’t lie!
wayne lloyd
07 September 2020
Comment from uk.trustpilot.com
I don’t now what has happened to the site haven’t had one withdrawal in 5 months It used to be a good site I hope it starts being far again because I do like the site and been with them for years
Jay Carterb
07 September 2020
Comment from uk.trustpilot.com
Really nasty people who don't care about there customers restricted my account 4 times since lockdown nearly made my friend end his life because they kept closing his account as well don't know how they still got website discusting from such a big name
Aisea Vao
06 September 2020
Comment from uk.trustpilot.com
Seem good to me just wish you guys had (same game multis)
T- Ben
06 September 2020
Comment from uk.trustpilot.com
(Slot player) there are better sites out there, seems to be an all or nothing site. Deposited nearly 8k over the last 3 years and and withdrawn about 5.5k. I used to play this one game which I thought was fair on the win/take basis, but they removed it from the site. I think actions like that show the company are more interested in profits than customer experience. Very difficult to win anything on this site for the past year, I'm deleting my account and will use the other sites that are more fair to customers.
Griffin
06 September 2020
Comment from uk.trustpilot.com
Nothing is as good as dealing with the right person thanks so much Mrs Sandra I will forever be grateful for your help DM Crawfordsandra895g m a i l/
Steve
05 September 2020
Comment from uk.trustpilot.com
Fixed matches really exists, I got scammed for several years while in my quest of getting fixed matches and accurate betting tips, until I met someone who changed my life! I made over 1 million dollars within the past one month! I didn’t wanna share this idea, but I wanna help everyone here, A dude called Yeri_bets on Instagram and Markgames20 on telegram helped me achieve this, now am a millionaire! He offers payment after win for his matches!
jon allen
05 September 2020
Comment from uk.trustpilot.com
Finally the end been a customer for 15 years plus with bet365 but now restricted my account and they want me to phone them so they can ask me for intrusive information and details.Bet365 like to tell you how you spend YOUR time and YOUR money. Loyalty means nothing to these lot so I've finally closed my account and taken my custom elsewhere. Bet365 don't deserve anyone's custom. Look elsewhere!
Paul gellatly
05 September 2020
Comment from uk.trustpilot.com
Disgrace of a online card game site! Nothing short of thieves, play 10 hands they will win 9! Should be ashamed of how transparent it is, you sit with 20 and know your lose every time! Should be looked into just look at the reviews!
mark noller
04 September 2020
Comment from uk.trustpilot.com
Played ted megaways online slot took over £400 not one go in the feature shocking
Roy
04 September 2020
Comment from uk.trustpilot.com
0 for customer support had a bet tricast it won but it was not tricast race they said but they took it as a tricast race I'm moving on lots better sites
Pash
03 September 2020
Comment from uk.trustpilot.com
Same as the reviewer below, account restricted after years of use. Not reasons given, have to tell them all your personal circumstances and then they fail to return calls to update on their timeframe. Almost 2 weeks and I still didn’t have an answer on whether they would unrestrict my account or not. Account closed. No bonuses or loyalty offers anyway after initial deposit.
Paul gellatly
03 September 2020
Comment from uk.trustpilot.com
When comes to the online side of website they are absolute thieves, it’s appalling sitting with 20 at blackjack knowing if it takes them 8 cards they will still get 21! Look at reviews I’ve never seen so many reviews for same reason on card games but still they continue! Sports side is fine but should be ashamed at online site
Daz
02 September 2020
Comment from uk.trustpilot.com
Restricted account after years of using them for no reason, so I phoned up and closed account...s##te loyalty scheme, 1 star too good for this shower
Paul gellatly
31 August 2020
Comment from uk.trustpilot.com
The online casino is as crooked as you could get, impossible to beat in card games , it’s a disgrace tbh, you sit with 20 knowing your going to lose it’s that bad! Disgrace
MARK
30 August 2020
Comment from uk.trustpilot.com
Bet365 falling apart again you don’t have any issues with any other betting app just this one.they say it’s the number one betting app but I say it a shower of sh*te come on Doylems make your app work.
Richard Bond
30 August 2020
Comment from uk.trustpilot.com
Mobile site not responding again!! Constantly has issues usually when I know a goal is coming or wanting to cash out. Joke
steven
30 August 2020
Comment from uk.trustpilot.com
Ok, so I've already read many negative views on here & think many of them are unfair, although, some are dating back 3 years or so. I have been with Bet365 for around 5 or 6 years now & I can honestly say I wouldn't still be with them if they were that bad, yes I've had a few issues along the way, but they have always been sorted quickly & professionally imo. The only problem that I have with them is that they keep updating/changing the lay-out, you get used to way things are & then they go & cock it all up & you have to learn from the start all over again, a bit like installing Windows 10 after you've been used to Windows 7 for many years. The latest update is making me think about changing to Ladbrokes, the horse racing is much more detailed over there, the update is dark & dismal & has lost some of the info that I used to take into account when making my choices. But they do seem to give better odds than most out there, you get to watch all races for free as long as you have credit in your account (or have placed a bet during the last 24hrs) & there's a chat box for any problems & I've had many free bets using that. So in fairness, they don't seem to be as bad as they were when all those negative feedback's were left for them. I'm going to give it a couple more week & see if I can get used to the new lay-out, if not, that'll be the only reason I leave them.
truong nguyen
29 August 2020
Comment from uk.trustpilot.com
I recently tried to contact Bet365 regarding my parlays which were canceled due to the unfortunate circumstances in the US. My gambling circle and associates will no longer be using Bet365 to bet our parlays. The response for not refunding my mates on our initial bets are absurd. This to me was a reasonable asked since I would have likely won more. Instead the remaining tickets were auto calculated and I was paid less than my buy in parlay. This is a joke and the support team who responded did not address this. I don't suggesting anyone who bet to use this app. My bodog account was refund immediately as there was no action on the ticket once all the NBA games were suspended. I understand if the parlay didn't have a chance to win but my parlays were all in play and would have settled over the initial investment. I just wanted my investment back which was more than fair. If you want to retain your investors you should be more flexible on doing the right thing especially when they make decent wagers on your site. We will play with your competitors.
Clive
29 August 2020
Comment from uk.trustpilot.com
For anybody considering using this site, DONT, it is a complete fix and will cheat you out of every penny you deposit. They should be ashamed of scamming people out of there hard earned cash, particularly in the current climate. What a disgrace.
Paul gellatly
28 August 2020
Comment from uk.trustpilot.com
The online card games are as bent as hell! House just gets a conveyor belt of 20/21 with fav trick they don’t mess around, first hand they turn blackjack for fun! Disgrace of a online site
parksyb3
28 August 2020
Comment from uk.trustpilot.com
never have any trouble with deposits which is 500 a day and 2.000 a week only trouble im having is with new setup of horse category .play poker on site no mither just chill out a bit
Julie Lay-Burch
27 August 2020
Comment from uk.trustpilot.com
Got banned from chat..Spent over an hour asking why.They have no copy of my convo????? Avoid this site they are very clicky.The cm only speak to their own.
Paul gellatly
27 August 2020
Comment from uk.trustpilot.com
Don’t go near the online card games, as rigged as hell , I don’t think the house ever gets less than 20 on blackjack other than when I’ve already bust then they will show they had 14! Laughable and needs addressing
Stephen Van Heningen
27 August 2020
Comment from uk.trustpilot.com
Bad experience , they let you deposit in second but withdraw is a hell , they tell you it take 10 days after that , you contact them terrible customers service , they tell you the money been send out but you never get your money back. stay away from this site , scam scam.
Raj Surya
27 August 2020
Comment from uk.trustpilot.com
0 star there is no rule They do monopoly
Sandeep Singh
26 August 2020
Comment from uk.trustpilot.com
Fraud company 1st they void the but after 3 hour they stole money from my bet365 account 20 over not complete and bet loose there is no rule in there site Totally fraud company your money not safe
touken Jonathan
26 August 2020
Comment from uk.trustpilot.com
They dont let you pay out. The games are all rigged and they just steal you for all your worth
Joshua Mudaliar
26 August 2020
Comment from uk.trustpilot.com
Terrible customer service on phone during LIVE betting. -Withdrawal is so DODGY because in the year 2020 you are required to put your ACTUAL BANKS ADDRESS? -Other betting platforms you can withdraw via bsb and acc number (very simple), however with bet 365 you need: ->BIC code, Bank name, Bank address, Bank Country, even a password????
Clive
24 August 2020
Comment from uk.trustpilot.com
Would have rated zero stars if it was available. Do NOT waste your money with these thieves. Casino / games are all fixed and they will fleece you for every penny you deposit. Have finally closed my account tonight after being ripped off again.
Ross Mason
24 August 2020
Comment from uk.trustpilot.com
Put on a 6 fight parlay bet with a £10 bet with a return of £280, one fight got cancelled all the rest won they they then gave me a return of £150!!! The odds on that one fight was 1.6 ridiculous service when I complained as well
George Gordias
23 August 2020
Comment from uk.trustpilot.com
PEOPLE BEWARE This company have no respect for their customers and cheat everyway they can , do never play on their casinos and live roulettes ,all rigged, magnets, video playbacks, screen cover ups,shady all the way ,i guarantee you will lose every penny you got , if you really want to gamble go to casino and play front of the table in real life ,not on the app or phone ,tablet etc , i been ripped off big time now I closed my account.,STAY AWAY
John McFarlane
23 August 2020
Comment from uk.trustpilot.com
Totally rigged company, on live roulette they cheat every way , they got magnets on tables, video playbacks,all sort off cheat going on and you can't complain to one ,even you did they never except they do any wrongs, my number come up few times and they hide screen strait away and anonced different number ,the other night number 11 come up ,courpier anonced 11 but half way thru they cut it off and anonced 10 ,videos always freeze,change, shady, You will never win on BET365 totally rigged and they aim to rip you off all the way , please stay away from that company ,i closed my account forever with them.
Daniel lance
22 August 2020
Comment from uk.trustpilot.com
I've been playing here for about 2 years I do Win on here and had no issues getting my withdrawals, they use fastvisa so when you withdrawal back to your debit card the funds are instantly with you so can't fault that side! But I've been told I've had Promotions and stuff stopped on my account for nothing.... Basically like many others depositing and choosing to spend your money on bet365 results in having promotions etc stripped away, I've never experienced this on any other sites I've been a customer with in all my years! I did laugh when they said it includes loyalty promotions? You maybe get 10-20 (10p) spins credited like twice a month if that kinda insulting really, so yeah been a loyal customer here means 0 to them and they put restrictions on your account for basically depositing lol Make it make sense.
Paul gellatly
22 August 2020
Comment from uk.trustpilot.com
Don’t waste a penny on their online card sites, as crooked as your ever find and no matter what you get your lose, it’s appalling and house must win 8 out of 10 hands it’s a joke
Cem Pagan
13 September 2020
Comment from uk.trustpilot.com
They are scammers. They verified my account and I did 2 bet only, not won any of them, 24 hours after they verified my account, they shutted down my account with no explanation. Useless guy called Dan a. on chat didnt tell me what was the reason and ended the chat without any reason too. DONT BET WITH THIS SCAMMERS.
They are scammers. They verified my account and I did 2 bet only, not won any of them, 24 hours after they verified my account, they shutted down my account with no explanation. Useless guy called Dan a. on chat didnt tell me what was the reason and ended the chat without any reason too. DONT BET WITH THIS SCAMMERS.