Bet365 PLAYER REVIEWS(2634)
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Fizzer
31 December 2019
Comment from uk.trustpilot.com
I have been a customer of theirs since 2003, and they have have fortunes off me. Had a few wiining bets, and my account is now restricted with all the bonuses and free bets. Bet elsewhere.
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darren h
29 December 2019
Comment from uk.trustpilot.com
It is o.k for Sports betting with loads of markets but the in play betting not so good..... but find the casino & games dont give you the same value...be careful with these stick to sports betting on this site and limit your spend or avoid the casino.
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Andy Donnachie
29 December 2019
Comment from uk.trustpilot.com
Cheating b@$tards!!! I know im a 'mug punter' and you still take the p@$s!! Cheating is cheating however you try to wrap it up!! Bet365 doesn't make enough money without ripping off customers!! Not very classy!!
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All Bet Solution
28 December 2019
Comment from uk.trustpilot.com
At allbetsolution our aim is simple – to provide the best gambling sites, from sports betting sites and online casinos to bingo rooms and eSports bookies. Our team of experts has put these gambling sites to the test to bring you our specially curated list of the best gambling websites
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Upendra Yadav
25 December 2019
Comment from uk.trustpilot.com
It is a cheating site don't do beating on bet365
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Kurt W. Zimmermann
21 December 2019
Comment from uk.trustpilot.com
It's a cheating site. Don't do any business with bet365.
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Mr Whittle
20 December 2019
Comment from uk.trustpilot.com
they are scammers, I took a £100 free bet then won £2000 on this and they refused to pay & said the small print meant I had to gamble £14,000 to win.. what a joke & in my opinion a scam. So they kept all my winnings . I took them to the gambling ombudsman... AVIOD
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W Mclean
19 December 2019
Comment from uk.trustpilot.com
Scam artists that should be ashamed of the dreadful mess they make of peoples lives . Many driven to suicide .
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Michael S
19 December 2019
Comment from uk.trustpilot.com
SCAVENGERS is a word to use here, 10p, 10p ,10p, Deposit, Deposit, Deposit, 10p, 10p, 10p,
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Peter M.
19 December 2019
Comment from uk.trustpilot.com
Great site!! Very professional and helpful staff, withdrawals are very quick and easy, never had any issues. Keep up the good work guys. Peter from Toronto.
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Krevdin
19 December 2019
Comment from uk.trustpilot.com
I used this bookmaker for several years, but they limited my account, my maximum bet on football was 1Euro. I couldn't win anything with that amount, so I left them
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Gail Wilkinson
18 December 2019
Comment from uk.trustpilot.com
Dont bother with this cowboy bookies. Rip you off. Roulette fixed, so is black jack, 21 every time, oh yeah that happns all tbe time
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Donna Knowles
18 December 2019
Comment from uk.trustpilot.com
I had an account and suspended it for 6 months as I didn't intend to use it again however there was an offer on so I decided to use it again. I called up to reactivate my account to be told I couldn't. I asked for an explanation and was told nobody at bet365 would give me an explanation. I don't have a gambling problem, I haven't broken any of the terms and conditions in fact there's no reason to refuse my account. I asked to speak to a manager and surprise surprise there wasn't one. I asked for a call back so i could understand there reasoning and I was told no. They were disrespectful, repeated the same phrase again and again that they were obviously reading from a script and quite frankly were very unprofessional. My advice is NEVER bet with bet365 they are a complete failure.
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Ashkan Yousefi
16 December 2019
Comment from uk.trustpilot.com
try and get your money back Do not use them they are willing to take your money no questions but try and receive it back they make it so difficult use any other website except these lost criminals they are should be shut down
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Emir Kumbaraci
15 December 2019
Comment from uk.trustpilot.com
Hi, I deposited money, i won few games and they blocked my accoount I asked them why on live chat, they said that they cant provide any information, I have no idea why my account got banned. I was only betting for sports, they just bann you if you are winning, They blocked my money but good thing is i gave them my credit card, and now i went to the bank and said i got scammed and now im chasing the funds, but they required utility bills and stupid information for me to withdraw , just to keep the money, they are scammers , and im not a stupid gambling morong i was in oxford university and have a wealthy family, these are just scammers , all they want is people who play for 5-10 pounds and keep losing , only way you can win is to play big and they block you. they want losers to play thousands of hands for 5gbp so they can win in the long run.. thank you, just dont gamble guys, if u win you lose, if you lose you lose they all scam you now they are asking bank details utility bills etc
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Bet365worstBookmaker
15 December 2019
Comment from uk.trustpilot.com
This site is a joke, first they send you multiple offers and want you to deposit, then restrict you to £2!! per bet. I'D NEVER RECOMMEND TO ANY! Betfair is a WAY better bookmaker
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Wayne Gibson
15 December 2019
Comment from uk.trustpilot.com
The biggest shower off c--ts there games are a fix stay away people keep ur money do not spend it on this they are crooks
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Momchil Slavov
15 December 2019
Comment from uk.trustpilot.com
The worst bookie i’ve ever used. If you lose bets - OK. If you start win - LIMIT! Be damned!!!
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Edward Brisley
13 December 2019
Comment from uk.trustpilot.com
There is a lot to like about Bet365. I get the feeling that there are a lot of customer service people working there who really are doing the best they can with what they have. The problem seems to be with the customer experience technology and philosophy. I had an interaction with a customer service adviser, who really did try to get to the bottom of my issue, and we got there in the end. We were both hampered by how sluggish and outdated the live chat technology was, and by how many loosely fitting saved responses were required. I would ask the customer operations management to see what you can do to support those on the front lines better, as this will directly lead to happier customers. You could maybe start to turnaround this trust pilot score.
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Susan Carr
10 December 2019
Comment from uk.trustpilot.com
Absolutely liked them ar first until i had an issue recently with credits not going into my account after winning. The customer service is beyond awful and patronising. Had to call several times and got a goddawul pathetic little man (same chap 3-4 times? Odd in itself) who repeatedly used gambling laws as an excuse to ask bizzare questions when restrictions were placed on my account? I actually spoke to the operator again and specifically said that anyone call me back except this guy. But what happens? He calls me!! Very conceited man with delusions of grandeur. I hope Ms Coates actually cares? I doubt it very much and shame on her as gambling a big connection for me and my widowed father who is 87 now and probably paid for your house. Karma will prevail.
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Eddie Vabole
05 December 2019
Comment from uk.trustpilot.com
By the looks of it you’re the worst scammer site in site.
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stano zareba
05 December 2019
Comment from uk.trustpilot.com
Hello .just wanna tell U that bet 365 cannot trust.I won couple bets.make wichdrow.then they block my account.I cant do nothing.nothing on live chat or speak from phone.seak humans.fuc.. them.I m 100% sure that right is mine .
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max STROUD
04 December 2019
Comment from uk.trustpilot.com
Love playing the games on this site but after i won £300 i cannot win anything! I know it's gambling but i can play 10 different games in one night & not get 1 bonus in £100? Spent over £2000 now & nothing back :( Gonna call it a day.
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OllyJones Welly
04 December 2019
Comment from uk.trustpilot.com
Poor Customer Service!... I won’t recommend this Betting Platform. It so Useless handling errors and issues. No wonder they have a poor Ratings.
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Zwan X1
02 December 2019
Comment from uk.trustpilot.com
Very bad experience with bet365 , even i was loosing money they were offering me credit bets later when i was start winning they decline my money every time some time I can’t bet and before i was betting 50k-60k at one time later they were rejecting even 100 dollar now I can’t bet , I asked them about this problems but they were saying its all about traders. Don’t try this app u gonna loose if u start to win they gonna block you
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Harry Hallam
02 December 2019
Comment from uk.trustpilot.com
I've been a member for so long now, going on 5 years, and the manager Jake B as I've won a lot of money, said that I could do with a self exclusion for 6 months, as I thought this was absolutely ridiculous, he went on to say do you decline it accept this offer, as I thought there was a better offer out there because 6 months is a very long period, he said after this 'well the other option is permenantly be excluded' so I said if there is no other option ill take that, he said 'too late, I've permenantly excluded you'. I think the whole process has been absolutely ridiculous and hasn't given me any consideration as ive been a member there for ages! What an absolute joke! This is one furious member, I've done literally nothing wrong apart from study horses! If you can't handle a person winning! Don't set up a betting site
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Jon Mills
01 December 2019
Comment from uk.trustpilot.com
Dreadful customer service. Suspend your account every time you have a bit of success, have no issue when you’re losing though. They treat the people that make them money with utter disdain.
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Chris
01 December 2019
Comment from uk.trustpilot.com
I received notification that Bet 365 had used Equifax to confirm my identity. Unfortunately, I had not applied to Bet 365 so someone appears to have stolen my identity. Bet 365 have been useless, refusing to provide information about the fraudulent application to help me take protective action. They seem more concerned with protecting the data of the fraudster than in helping me to protect myself. They even refused to take responsibility for any fraud occurring after I drew it to their attention. Is this how the CEO made her millions?
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Piers Griffiths
01 December 2019
Comment from uk.trustpilot.com
Same games lower odds than most of the other sites.. very low RTP.
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gary
01 December 2019
Comment from uk.trustpilot.com
Locked my account said my birthday is wrong tell.you call up and unlock only to get them to say birthday is wrong on verification and hang up on you. Just be prepared to get locked out and money stolen .
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Yvon Kinzunga
29 November 2019
Comment from uk.trustpilot.com
Very bad experience with you guys
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Bilal Firou
28 November 2019
Comment from uk.trustpilot.com
Everything is great until, I wouldn't say there's anything wrong with that website, looks legit and perfect should be the leader but once you are winner, believe me You will not be happy with the service at all, there will be always new ideas to bother you, I started betting with them long time ago, always losing. but lately I started to win, using a strategy to bet on small odds, I find out that I am being an enemy to those people, there will be always an excuse so I can't bet, I travel a lot and I can't bet when I am travelling...etc Do you want be a winner, avoid this Site
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Isa
25 November 2019
Comment from uk.trustpilot.com
This is the worst site i have ever played. Every time they are doing something to avoid giving you any offer. I'm not suggesting to anyone else to open an account .
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Pitch Black ASMR
22 November 2019
Comment from uk.trustpilot.com
100% scam, wont let me play live games, but is happy to scam me of all my money on offline games, threw £2000 just to see if it was fixed and i didnt win once, i covered 35 numbers 6 times and everytime It was the one number, 100% a scam never ever use. rip of merchants hope they all die.
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Karen McArdle
20 November 2019
Comment from uk.trustpilot.com
bet365 has got to be the worse online bookmakers, if i could give no stars i would have, opened an account deposited £50. Had a winner which made it £77, put another bet on and guess what, i could only make a £5 bet, absolutely pathetic, so scared you are going to win money from them. Now telling hundreds of people on facebook everyday to stay clear of bet 365.
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Elena Garanina
19 November 2019
Comment from uk.trustpilot.com
Extremely BAD experience the WORST service i ever had in my life
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Jamie
19 November 2019
Comment from uk.trustpilot.com
Absolutely terrible site the worst out there that’s for shore casino is just completely perfetic roulette haha wat a joke was playing roulette the wekd had £200 on my account and it managed to rip me off the whole £200 doing like £20 £25 bets not 1 single number came in total rip off infact the worst casino ur ever play on any site in the industry the sports book is useless as well hard to navigate matches and slow bet 365 is just completely terrible in ever single way if u wanna join then make shore u ready to lose kus that is wat will happen for shore was only on it 3 weeks and the wekd was the finisher for me not a single number so I called up and self exclude myself that’s the only best thing wat has happened is self excluding myself on this site the reviews speaks for itself shame on u bet 365
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Hung Hoang
19 November 2019
Comment from uk.trustpilot.com
Do not bet on European soccer or play black jack or any games that’s out of our control. I’ll tell you why. Most of the soccer teams are sponsored by bet365 so this site can easily influence what happens in the game. I’ll give one example I made a $2000 bet on a soccer team that was +2000 odds which would win me $40,000, it was 1-1 and it hit the 90 minute mark so extra time. My team scored which I was so excited then a minute later they disallowed the goal. This not only happened once this happened twice. And whenever I bet on a draw that had very high odds like +1000 and better the favorites would always score towards the last 10 minutes of the game and those goals were never disallowed.... so you guys tell me what you think... Now don’t get me started about black jack just try a few sessions you will understand, they will let you win the first session so you get addicted then after that I will lose 19/20 sessions. Almost every time I have 19 dealer will have 20. I get 20 dealer will have 21. I get 19 vs a 6 dealer somehow gets 20. I’m not saying this happens every single time, but it happens so often that you think how is this possible. Maybe just a bad session? But you keep on playing and every session is so similar always a bad beat. I also had a friend who won 100k in 1 week because he just started getting lucky betting on hockey then he cashed out about 90k they immediately lowered his bet limit to $5 he can’t bet anymore than that so he stopped using it. I had another friend who won about 10k in football in 1 week they banned her account for no reason just because she won. These are just some examples of how bet365 are scam artists. I’d advise using any other site, I just want to share my story, I recently deleted my account and asked them to delete my bank information and they will not delete my bank information they said they will keep it for “auditing services”. I wonder when money will start disappear from my account.... wish I never signed up to bet365
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ayyya ayyya
18 November 2019
Comment from uk.trustpilot.com
Worst app i ever seen They put restriction on my account and ask me to call im calling everyday talking them and call charging everytime 10 usd. When i ask them to call they always telling they trying to call ne mothen 3 or 4 times they cdnt connect me like that email they sending. Wasting money and wastin time
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Upset punter
18 November 2019
Comment from uk.trustpilot.com
The first sportsbook I've ever used and to this day I put a large chunk of my bets through them. Let's start off with the positives: 1) Site itself is very stylish and clean. Both desktop and mobile versions are great and easy to use. I've had some issues with mobile application, so four stars for the app, and five for the desktop. 2) Lots of sports and matches are covered, and there are a large number of markets available for each. Little to no trouble finding the games I want to play, four and half stars for that. 3) Odds are competitive, but I wouldn't put them on the top. Still, no complaints, four stars. 4) Live streaming coverage is the best of any sportsbook I've ever come across, five stars. 5) Fair and competitive cash-out. You can cash-out your stake in full if you want, and they offer cash-out for way more markets than most sportsbooks both pre-game and during game. Full five stars. Neutral points: 1) Withdrawal speeds are nowhere near the fastest I've come across, but I've never had any trouble getting money to my account when I request it. My big problem is that they only seem to offer me the option to withdraw money using the method I used to deposit last, rather than offering me the chance to withdraw using any method I've ever used. Three stars, I guess. 2) They have some good campaigns and offers but they aren't well advertised, so you might sometimes be in dark about them. They do reward loyalty to some extent, but they are by no means a market leader. If there's one positive that comes from this, it's that they won't spam your email, so I'll give them three stars here as well. 3) They have welcome offer for new customer which is pretty much the standard and what you'd expect anywhere else. Three stars. 4) Customer service? The thing is, I've never had to deal with them. Maybe that's a good thing. I'm not sure. I don't really have anything negative to say about them. I've heard some high-volume players having trouble with them and while I would never deny that considering how badly some sportsbooks treat winners I've personally never experienced anything of such. Overall I'd give them four and half stars. I would recommend Bet365 to any gambler.
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vagsir88
18 November 2019
Comment from uk.trustpilot.com
cheats and scammers
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Bryson Wilson
18 November 2019
Comment from uk.trustpilot.com
Great website, but closed my account randomly because i won to much i guess.. which makes it a crappy website. Payouts were always fast, though.
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Jose Quispe
18 November 2019
Comment from uk.trustpilot.com
SCAMMERS SCAMMERS SCAMMERS. I have being betting and loosing and winning. When you start to win they stop to pay your withdrawns. STAY AWAY FROM BET365, otherwise you will make these rich scammers.
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Michael Hart
18 November 2019
Comment from uk.trustpilot.com
I am at a point that is beyond frustration and borders some mental image ... well I don't need to state something that can be taken as a threat of violence. I opened an account, unaware that one must reside in the state of NJ in order to use the site. I registered my information, which verifies your address, and deposit funds with this site. No problem registering or having them take my money. I made bet 365 ( they don't deserve to have any part of their name caped) aware of this issue and a short time later my account was locked out. I then started my long journey into HELL...no insult intended for worshipers of old Johnny Devil. All I wanted was my account closed and my money refunded... and even had a number of their C S R's state that they would be happy to help...but first I needed to go thru their STRONGHOLD system, known in criminal parlous as EXTORTION HOLD. You get error message after error message stating that the six digit code is formatted wrong....but there is only space for six characters.The ( these worthless C S R's) do a great job of shoveling the cow stuff so high that they hope you just give up. They lie but they do so much of it that in their little minds they sadly think they are giving you the truth....... LONG STORY SHORT... STAY AWAY FROM THESE WORTHLESS BAST.... AND STAY TUNE FOR UPDATES FROM MY NEXT INTERACTION....AT LEAST WE CAN ALL FILE COMPLAINTS WITH THE NJ GAMING COMMISSION!
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jojo theckedathu
18 November 2019
Comment from uk.trustpilot.com
They are frauds of the higest level, its shocking that no organisation is actually monitoring their activities so they do as theybplease. Specially with cricket markets they are the worst ever they cheat openly. They are completely aware of the match outcomes and suspend their sights unnecessarily waiting for the low odds phase to go away. In the last year i have seen them keep their matches suspended in most jackpot matches when the odds are the best for punters to earn. Betting controling organisations are surely turning a blind eye coz off the green they get under the table to look the other way. Dont waste ur time and hard earned money with these crooks. They dont even give loyal customers proper bonous. Go to paddypower and skybet insted. They are not theives like bet365. Bet365 you guys should be shameful people loose so much money but u dont want anyone to earnback anything..
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Joleen barlow
18 November 2019
Comment from uk.trustpilot.com
Can't get a bonus or feature on the games, total crap, don't waste your money!
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Andy Dine
18 November 2019
Comment from uk.trustpilot.com
Absolutely shocking cashout speed. It's amazing it allows you to cashout instantly when it's in their favour, but when it's in the punters favour it delays the request until it's a few pence then crashes you out.
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Wayne Reynolds
18 November 2019
Comment from uk.trustpilot.com
Your site is always down.. it's not worth joining because it's always down.
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Joseph
18 November 2019
Comment from uk.trustpilot.com
Wow this site just restricted my account as well. I went from being able to bet $4000 to $40. They locked me out as I started to make a comeback and stated that I need to prove how I can afford to gamble these amounts. I sent them my T4 and they told me that the amount I earn doesn’t justify my wager amounts! They asked to see inheritances and proof of any side jobs I do. Are these people crazy? Since when do you have to be rich to gamble ? They didn’t ask me for any proof of income when I was losing for months then I start to win and they lock me out. As of now they’re telling me they aren’t going to pay me. These people are abusive.
Customer
02 January 2020
Comment from uk.trustpilot.com
Brilliant range of sports markets good prices cash ins etc but that's it the gaming tabs are a graveyard for your money slots aren't too bad but table games etc are heavily in favour of the house I at first thought it was just a run of bad luck then decided to try something I decided to bet on streets at roulette to test my theory? I left out 4 5 6 34 35 36 and 0 to my amazement the results were 31 32 0 34 6 6 20 5 5 5 36 19 4 15 35 35 call it bad luck if you want I call it legal theft .I repeated this several times with results very similar whichever streets I omitted the majority of results were in favour of the house .I repeated this at several bookmaker sites and have come to the conclusion at least highwaymen wore a mask !I will never play online casinos again ever I will use the betting platforms as I like a bet but play table games only if your pockets are very deep or your made of money
Brilliant range of sports markets good prices cash ins etc but that's it the gaming tabs are a graveyard for your money slots aren't too bad but table games etc are heavily in favour of the house I at first thought it was just a run of bad luck then decided to try something I decided to bet on streets at roulette to test my theory? I left out 4 5 6 34 35 36 and 0 to my amazement the results were 31 32 0 34 6 6 20 5 5 5 36 19 4 15 35 35 call it bad luck if you want I call it legal theft .I repeated this several times with results very similar whichever streets I omitted the majority of results were in favour of the house .I repeated this at several bookmaker sites and have come to the conclusion at least highwaymen wore a mask !I will never play online casinos again ever I will use the betting platforms as I like a bet but play table games only if your pockets are very deep or your made of money