Betdaq PLAYER REVIEWS(1107)
Finlay Owen
13 September 2024
Comment from uk.trustpilot.com
account closed for no good reason
MrsMarjorieRedmayne
13 September 2024
Comment from uk.trustpilot.com
good and quick service
Christopher johnston
10 September 2024
Comment from uk.trustpilot.com
Was on chat about verification of my account, the guy said he would email me back, no email.
Frank
09 September 2024
Comment from uk.trustpilot.com
It's important to use safety tools
Matt
07 September 2024
Comment from uk.trustpilot.com
A site exchange by definition is great by not closing accounts. Market liquidity is great in thousands maybe 4 zeros too easily. However, the gambling commission is killing all interest, passion, fun and great bets too by freezing your account when they require you to send documentation and by putting your account to a halt. Horrible experience but this is not Betdaq's fault. I fully understand the role of the gambling commission but as we never know when they're going to freeze your account, they start becoming a distraction. The site itself is easy-to-use. Also, I regret that Betdaq doesn't go into amateur football because on weekdays' mornings, nearly no games are displayed for betting. And I asked them this question years ago, and still the same display of games. Maybe they will take this into account. Overall, Betdaq is a great site. Customer support always respond to my messages.
Dimitar Kolev
07 September 2024
Comment from uk.trustpilot.com
I had a bad experience with my withdraw request. Also am not happy how the odds are moving,there is too big gap between lay and back odds,if i compare with other platform, such as Betfair. Happened ones, I was trading on Over 1.5 market,of a football game,and after a goal had been scored,this market completely disappeared, so i couldn't cash out.
Agnieszka
05 September 2024
Comment from uk.trustpilot.com
Account successfully openedDeposit accepted2 hour game play.And....bang account suspended during mid-play.Apparently I had a self-excluded account from over 4 years a go. All winnings stolen (over £7000) and apparently given to a charity of BETDAQ's choice, still waiting for evidence of this and the charity name. Dermot Desmond the owner is worth 2.2billion but won't pay out for modern technology and software to stop excluded players from registering. What BETDAQ is doing is morally wrong, unfair and dam right evil, taking away peoples winnings like this. Casino's used to do this 12 years a go, it seems like BETDAQ hasn't moved with the times. Don't be the next victim avoid this casino like the plague, this isn't just me either theres loads of reviews just like mine on Trustpilot & elsewhere.
Robert Redfern
03 September 2024
Comment from uk.trustpilot.com
Will wait to see outcome of the investigation before I comment!!!
Rodney Cookson
03 September 2024
Comment from uk.trustpilot.com
Spoke to a John MC a few times on Sunday regarding my account, both on live chat and on the phone. He was very helpful and got my issue resolved. Thanks.
Stephen Elliott
02 September 2024
Comment from uk.trustpilot.com
Had a withdrawal problem quickly remedied . Excellent efficient service Many thanks
Robert Redfern
01 September 2024
Comment from uk.trustpilot.com
Criminals, these disgusting people changed 4 prices in my account after the bets were struck.I was then insulted and lied to over the phone.John the advisor was rude agressive and absolutely clueless.
Paige Terry
30 August 2024
Comment from uk.trustpilot.com
Suspended my account straight after deposit
Nickyk
30 August 2024
Comment from uk.trustpilot.com
I am a new customer with BETDAQ and cannot speak more highly of this well run betting exchange. I encountered a technical problem with the welcome gift but the excellent customer service department sorted the issue out quickly and efficiently.This place is different class to bet fair.
George Andrew
29 August 2024
Comment from uk.trustpilot.com
excellent response to my log in problem
Bryan Wrenn
28 August 2024
Comment from uk.trustpilot.com
What I liked was that an actual person came onto the chat who understood the problem and solved it quickly
Mr A Boswell
28 August 2024
Comment from uk.trustpilot.com
Hazel,on the online chat was very professional and helpful,and kept to her commitment to send me the ARN number relating to my payment enquiry today.Please thank her for all her diligent work.
Mr. J B (Herts)
27 August 2024
Comment from uk.trustpilot.com
Betdaq are in a different class to Betfair with their customer service. I sometimes wonder if there are actually 100 people called Enda working there! He must have a great team behind him. Nothing is too much trouble and it's proper old fashioned customer service that you can actually talk to. Liquidity is improving all the time as a result. I regularly use Betdaq on course as a bookmaker and off course as a punter. Recommended.
Mike
17 August 2024
Comment from uk.trustpilot.com
After verification, 2 deposits and only empty spins. You are merciless to your customers, so I will be deleting my account too. I don't know where you get these good reviews like this one. This site is just trash like the rest of the slots sites...ONE BIG DUMP SCAM!
Mark Warren
11 August 2024
Comment from uk.trustpilot.com
Very helpful
Rob grice
07 August 2024
Comment from uk.trustpilot.com
Took 3 emails and a live chat to get a password reset
Brendan o'connell
06 August 2024
Comment from uk.trustpilot.com
Nicely greeted and complaint dealt with timeously.
Doctor Derek McMonagle
06 August 2024
Comment from uk.trustpilot.com
Very quick and very professional
victor foster
04 August 2024
Comment from uk.trustpilot.com
Not happy with service received
Craig
18 July 2024
Comment from uk.trustpilot.com
Excellent customer service. Had a few issues and dealt with Enda online and also a customer agent via email. Enda returned the query with a personal phone call and the online agent helped swiftly and both were extremely professional. I'd definitely recommend considering making this your 1st choice exchange to use.
Jack T
16 July 2024
Comment from uk.trustpilot.com
I can't access the site on either the app on my phone or on the laptop. This doesn't happen with any other betting site. The site is so old and glitchy and customer service can't help
Piputn Mesawang
15 July 2024
Comment from uk.trustpilot.com
Withdrawal does take long time after 5 pm.You get it noon the next day
Peter
13 July 2024
Comment from uk.trustpilot.com
Quickly resolved the issue I contacted them about.
Mick
13 July 2024
Comment from uk.trustpilot.com
Useless, pointless outcome and didn't help one bit.
mark hackett
12 July 2024
Comment from uk.trustpilot.com
good advicealthough would prefer b o g on multis on racing
Ralph Festus
12 July 2024
Comment from uk.trustpilot.com
One of the best Betting platforms I have ever use and the cash out is good also ☺️☺️☺️😁😁☺️Thanks 👍👍
Rosemarie hall
12 July 2024
Comment from uk.trustpilot.com
I am not being tracked right I have winnings and before I could even see that outcome of that women they have suspended my account all for one reason I use my partner's PayPal by accident but I am also dyslexic
R V
10 July 2024
Comment from uk.trustpilot.com
Quick response no issues
Joel Ciccone
09 July 2024
Comment from uk.trustpilot.com
Had a few issues, however after taking time to reflect I was more than satisfied. I tried to use BETDAQ whilst abroad and couldn’t, also when back in England I was locked out, however after talking to customer services I was happy to see that my account was secure and happy to see that any foreign or strange activity is monitored.
adrian
08 July 2024
Comment from uk.trustpilot.com
All my queries were answered and resolved in A very quick Easy way.. Very comprensive. Thanks
HR
05 July 2024
Comment from uk.trustpilot.com
The customer service has been really helpful when I have needed it and never had a problem with the website which I have had with other exchanges.
Seamus Hyland
04 July 2024
Comment from uk.trustpilot.com
Ease. Safety. Quick withdrawal.
holymolylordy
02 July 2024
Comment from uk.trustpilot.com
Betdaq make betting easier. Hardly any issues and onnthe odd occasion there is one their chat help is exceptional
Richard Beavers
02 July 2024
Comment from uk.trustpilot.com
Seamless help
Mr Cook
02 July 2024
Comment from uk.trustpilot.com
I don’t normally moan about losing but just played Dynamite Riches lost £900 never got one feature or any win worth having. Why do these betting companies allow the companies that provide there slots take the mick out of there customers Yes it’s my thought for me keep playing but to not even receive a single feature or hardly any wins above £10 is just ridiculous
customer
01 July 2024
Comment from uk.trustpilot.com
Very fast and nice falla to deal with
Roman
29 June 2024
Comment from uk.trustpilot.com
They are absolutely shocking, made a deposit won and withdrew my winnings all they sent me was my initial deposit and then suspended my account for no reason and claiming that my account is currently under review, live chat representatives stating they will block me from chat if I continue to ask for updates. 3rd with no update at all.
anthony wilson
25 June 2024
Comment from uk.trustpilot.com
rubbish with payout and always evade a real answer to a problem. As can be seen already with this comment.
geoffrey
24 June 2024
Comment from uk.trustpilot.com
friendly and quick to get back in touch with me. No quibbles, a really good outfit.
Michael Gibbs
23 June 2024
Comment from uk.trustpilot.com
The very pleasant and helpful member of staff who sorted out a problem. Thank you Austin.
Trevor Worcester
23 June 2024
Comment from uk.trustpilot.com
everything you need from a betting exchange.
Stephen Fleetwood
23 June 2024
Comment from uk.trustpilot.com
Easy problem sorted quickley.
Tim Walsh
23 June 2024
Comment from uk.trustpilot.com
yes very good feedback and was helpful and solved my issue thanks
Susan
21 June 2024
Comment from uk.trustpilot.com
Polite helpful and knowledgeable Hazel. Thank you
anon.
20 June 2024
Comment from uk.trustpilot.com
great service and prompt chat
Dave
18 September 2024
Comment from uk.trustpilot.com
Very good. Quick to help out and easy to use.
Very good. Quick to help out and easy to use.