Betdaq Review

No problem placing a bet and the prices are competitive.

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Twice I have taken up their encouragement to bet by betting £10 on an accumulator in order to get a free £5 bet, and twice they haven’t come up with it. First time I complained and got it. Second time I couldn’t be bothered so I won’t be falling for it again. Difficult site to navigate too.

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Great Bookie verify you fast and easy, withdraws are fast and they have so much option.

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Your doing Great I not been on for a while not been too well but keep up the Great work I will be back it’s Time Betfair had some competition ?

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Top customer services.Fast deal !!!

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I have used betdaq for yrs but that new app on the iPhone is woeful never ever had issues with previous apps.This new one isn’t responsive it’s tricky getting a bet on and I can’t even get the results to come up.What has happened!

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Mobile app shocking on iPhone and worse on Android. Not user-friendly and unable to load certain markets. The desktop version is slow and even unresponsive at times. Smarkets and Betfair miles clear of BETDAQ in user-friendliness and market liquidity. Avoid.

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I have been betting with Betdaq almost since they started over 20 years ago. I have always rated them the best exchange – better than their big rival in terms of commission, and attitude. BUT… Ladbrokes have gone (previous owner)… Mr Desmond has bought it back. The liquidity has waned a bit, but worst of all they have changed the previous websites. Let me tell you, the old sites on computer or phone were the best in the industry by a mile. Now they are a joke. Bets matched incorrectly all the time-it’s an absolute disaster and they won’t admit it. I want them to succeed so badly but there are people there now that haven’t got a clue what they’re doing, and I fear the end is nigh. I so hope I’m wrong. Come on Betdaq-best to the worst? Get your act together or you’re gone. I’m rooting for you.

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Very helpful and my issue was sorted quickly and efficiently.

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Great customer service

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Great site easy to use even for a amateur very good competitive prices and a excellent commission fee it’s a ten out of ten from me

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Thank you for your help. Very quickly solving my problem

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Easy to register and a quick response customer support.

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The experience was poor as the agent has been telling me that I have been awarded a free bet when there isn’t one in my account. We have swapped 3 emails

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Excellent Customer Service, quick response time, friendly and efficient as always highly recommend

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contacted customer support about an unsettled bet, the online chat assistant was very knowledeable and sorted out my problem straight away

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My card had expired and it wouldn’t let me withdraw funds to a new card. Contacted Customer Services and they quickly resolved the issue, adding my new card to my account. I did have to send a photo of my new card but that wasn’t difficult.Resolved very quickly and great customer service.

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Is all a complete scam.I used the exchange & was placing a bid against someone bidding against a 4.50 bet. I then placed multiple bets as the same bidder kept repeating the same trade.20 minutes later and bedaq had changed the the odds to 2.90 meaning that they had randomly changed my matched odds that may i add were previously matched and confirmed before the change.Dont bother with these scammers if you want to loose money in the long term. I will also be showing them the spreadsheets and screenshots off random odds changes on the EXCHANGE to make more profits to the Gambling commissioners office.stop reading the fake one line positive reviews and take a moment to read the detailed negative ones.Will not be removing this post until my issue is resolved.

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Very prompt response, unsure how I got into the situation of placing bets rather than laying them on the exchange because I had not changed anything since my last lay bets but options given to retrieve.

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Lay bet not matched but not informed. Need to check this continually.

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Brilliant service by the helpdesk from Keith

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Weronica love you!

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I found that the app is DifficultTo navigate for people that would not be computer savy And there seem to be a lot ofRed tape like you will AcceptDeposits without verification but state that your company will not accept or sanction withdrawals with out the punter up loading ID and address ! A bit Hypocritical!You will take Easily my money ! But don’t want to pay out easily

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I really like it, I enjoy betting

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I rang the help desk up ,told them my situation, which the young lady explained what I had to do . She sent me an email and I returned it straight away . This was all sorted within a matter of ten minutes . I very happy and please with the ladies fast actions .

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Chat line very efficient and helpful

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Very helpful and friendly staff

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I had a query and it was promptly resolvedVery good customer service experience

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Reasonable site and exchange but persistently being unable to confirm a bet makes it unusable

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Worst site and worst slots around, one thing i never leave is reviews about losing but lets be serious since they changed their slots a few weeks ago they are atrocious, i have never actually won on their slots and that is actually absurd because u have to win sometimes, i am not spending a lot as slots are for mugs so its between £10 – £15 but to always lose at least 50% of what i started with and every time, is just not normal.. i would advise to stay well clear from betdaq, the exchange is okay but lets be real its the worst exchange out their for liquidation in the markets, worst exchange out of the big 4 by far and worst casino (slots) out of at least 30 or 40 bookmaker sites i have used during the past 40 years, i mean to never ever win is crazy but i will be honest.. their slots are the worst selection around now since they changed it several weeks ago, at least slots like rainbow riches was ok but now its a bunch of crap.. stay clear and go elsewhere

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Had a debit card issue. It was dealt with really professionally by Weronika in customer service. Promptly resolved in a pleasant , efficient, businesslike way . She and Katie are a pleasure to interact with and a plus for Betdaqs image.

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Very good customer service. Responsive in quick order. And helpful. Betdaq is a hidden gem. If the UX was a bit better, and there was some more £ liquidity, it would be a huge success.

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Very helpful customer service and quick too!

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On the whole a very good exchange site.The classic site is mush better than the new site.A late withdrawal closes the market so you cannot play in running in this eventuality.Occasionally ‘drops out’ or ‘hangs’But, for a small punter, like myself, very good.

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The new app isn’t good the previous ones never had a hitch ?I’d also love to remove virtual racing permanently it keeps popping up !!! Apart from that betdaq is good!!

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Very quick and friendly customer service.

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Very good service . Conor understood my issue and resolved it quickly and efficiently . Thanks !!

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Excellent customer service Conor

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Betdaq Exchange might not have the liquidity of Betfair or Smarkets but it’s an alternative exchange that I do like to use. I especially like the offers and low commission. Withdrawing/depositing and navigation is easy and straightforward.

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Basically was totally satisfied with the time of response and resolving of the problem

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Poor experience and waste of time. Won’t take 1p bets

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Did as asked, quickly and with no fuss.

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Excellent thanks very much 🙂

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Swift service

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Betdaq provides a wide range of sports and has some excellent special offers

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Good site. Good opportunities both for backing and laying bets. Easy to navigate. Would recommend.

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Formally a great exchange that could give Betfair a bloody nose and a run for its money – so what’s gone wrong? Commission free on Saturdays – gone.Equal – if not better odds than BF on big ticket events – gone.Commission free on less popular events – gone.What’s left to like? Nothing really so I spend my money on BF and Matchbook – a simple choice.No chance of competing with Matchbook that offers 2% commission with odds that match BF – apparently here to stay.I like Betdaq – I really do (or should I say I did?) but I refuse to throw my money away on Betdaq when Matchbook and BF can deliver real value for my money. Wake up Betdaq – do better – fight for the custom it’s not that difficult a concept – what are you thinking of? Financial suicide? You return – I’ll return – until then bye-bye Betdaq – there’s more exchanges out there.

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Great for any betting service.

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Liquidity is not as good as other exchanges. used to be quite generous with free bets and casino offers but don’t seem to get those any more. No real advantages over anyone else.

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New site is big improvement. Easy to use, better liquidity. Helps to keep the markets competitive.

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