Betdaq PLAYER REVIEWS(1187)
bobski
21 October 2021
Comment from uk.trustpilot.com
Betsafe sent me an email about a 25 dollar casino bonus. In the terms and conditions of the bonus it said that at a 1x wagering requirement was needed and that all casino games would contribute to the wagering requirements. After playing some casino slots that would have meet the requirements of the terms and conditions I noticed that only the live casino was going towards the bonus. I messaged them on live chat and then through emails. They said there was a mistake and that it was a 35x wagering requirement and only on live casino but that they would honor the mistake and gave me the 25 dollar bonus that I would have unlocked and kept the one that I had currently going. All email responses were prompt and helpful not sure why people have given so many bad reviews. Overall they handle the situation very well amd I was very pleased
Nathan Eivers
21 October 2021
Comment from uk.trustpilot.com
DON’T DO IT. I had 2,000$ available to withdraw and they took everything. I didn’t see a cent
Graham Allen
21 October 2021
Comment from uk.trustpilot.com
I wouldn't use this company to bet with. There are many other services that do the same thing but much better. You will be better off using William Hill, Sky Bet or Paddy Power to name a few. If you win money with Mansion Bet they then restrict your account so you cant win any great amount again. They will then try to push you into using the casino instead, claiming there is no restriction in this section. They will deny this in a statement underneath, but I assure you this is the case.This company seems to be crooked all the way through, employing underhand tactics that are both not fair and also not safe to the vulnerable, especially when 'safer gambling' is supposedly of paramount importance. ( cue the crap underneath about how they protect their customers and have strategies in place).Please use a different betting service.
Andrew Wilcock
21 October 2021
Comment from uk.trustpilot.com
Opened a new account based on what looked to be a good bonus, they waited until I placed the first bet before blocking my account from all bonuses which would make sense if I had a duplicate account or something but I never heard of them until yesterday.
Ben Q
21 October 2021
Comment from uk.trustpilot.com
Constant disconnection issues with this site and my internet has no problem with anything else. They charge a fee to deposit. top 10 casino sites in UK have this with high rating reviews which have to be fake after seeing so many bad reviews.
Jos
21 October 2021
Comment from uk.trustpilot.com
At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!
GLC
20 October 2021
Comment from uk.trustpilot.com
Good, but liquidity needs to improve.
Brian Tyson
20 October 2021
Comment from uk.trustpilot.com
Doesn't crash everyday like Betfair does, and no Premium charge theft either. Much better for betting but does lack the liquidity of Betfair for trading !
russell malpas
13 October 2021
Comment from uk.trustpilot.com
Lack of equity on lots of markets is my main concern.overall i do like the site.
Gordon
13 October 2021
Comment from uk.trustpilot.com
Let down by mobile access problems. Seems to stick after placing a bet and when wanting to place another.
Mark
13 October 2021
Comment from uk.trustpilot.com
Easy to use can both bet and lay. Simple!
Tony Tag
11 October 2021
Comment from uk.trustpilot.com
Had a ridiculous experience with this company.Opened acc and connected a debit card but for some reason it failed to deposit.Emailed several times to be told it’s my Bank so I added another 2 cards with the same result.Initially they were adamant that it was my Banks fault however my Bank told me a payment was never requested.Finally they acknowledged it was an issue at their end and after a day a payment went through .The following day I received an email from Marc informing me that my account was suspended and I had to provide them with copies of my card and ID (which I did).I was then told that they could not provide a timeframe when this would be sorted so I told them to send payment back to my card and close the account.Guys sort yourselves out as there are proper betting sites out there who value their customers. After writing this review I received an email from Marc saying they had decided to close my account.I sent them one back informing them the closure was made at my request not theirs
Stephen Greenhill
10 October 2021
Comment from uk.trustpilot.com
fast and competent customer service via e-mail
Yvonne Wilcox
09 October 2021
Comment from uk.trustpilot.com
helpful customer services. good odds
Wilf Daly
08 October 2021
Comment from uk.trustpilot.com
i am still trying to get my head arround that dead heat place bet i had. £150 staked and only £73 returned by the way i cant find where this money was returned back into my account. this is another area in which betdaq fails badley all in all ive decided to close my account. could you send a statement showing where this money was paid back into my account.
Mr Gray
07 October 2021
Comment from uk.trustpilot.com
I had a bet issue with an evening horse race, and was highly delighted to speak to someone (Conor) who knew exactly what i was talking about, which is rare in these times. Well done Conor, and with people like you there, the site can only improve hopefully.
George Lundy
06 October 2021
Comment from uk.trustpilot.com
Very good in regards to odds value. Could do better with bonus offers, most seem to involve ' virtual ' betting or casino play, both of which I have no interest in.
Peter Rose
05 October 2021
Comment from uk.trustpilot.com
Had an issue with a withdrawal was dealt with quickly and professionally. By their support team was a pleasant experience fron Connor and Katie would highly recommend.
jackpalance1
04 October 2021
Comment from uk.trustpilot.com
Being using betdaq exchange for yrs my fav my a mile great for bets on horses ,dogs and football.It’s simple to use and you’ll get better prices generally especially the less fancied ones quite a quick payout on debit card by the following day sometimes earlier.
Stephen Thould
03 October 2021
Comment from uk.trustpilot.com
Useless app, worst betting app I have seen
peter james
01 October 2021
Comment from uk.trustpilot.com
I had problems with joining BETDAQ which were resolved efficiently and speedily with the help of Marc Brennan.
Mr Paul Billington
01 October 2021
Comment from uk.trustpilot.com
I prefer betdaq exchanges as i bet regulary on the dogs and the prices are loads better than your normal bookies.
Trevor
30 September 2021
Comment from uk.trustpilot.com
sid
29 September 2021
Comment from uk.trustpilot.com
its a betting exchange that needs more options on starting price
telma
29 September 2021
Comment from uk.trustpilot.com
Good decent betting site. Does what it says.
Stephen
29 September 2021
Comment from uk.trustpilot.com
Excellent service
George
28 September 2021
Comment from uk.trustpilot.com
Denis Confrey
26 September 2021
Comment from uk.trustpilot.com
Excellent customer service, the problem of an inactive account solved immediately
DL
22 September 2021
Comment from uk.trustpilot.com
Very efficient and friendly communication. Especially Marc. Thank you
Em
21 September 2021
Comment from uk.trustpilot.com
I needed some help with a withdrawal and I got a reply to my email very quickly, both on the first evening when I first got in touch then on the following morning when I replied. My problem was dealt with very efficiently (by Conor).
Mr William L Lang
16 September 2021
Comment from uk.trustpilot.com
Betdaq is an excellent platform to place bets on. I had used the platform mainly to place lay bets. Depositing and withdrawing funds is simple and straightforward. As is placing bets.
BUCK THE SYSTEM
16 September 2021
Comment from uk.trustpilot.com
The commission is great but the app needs to be clearer. When I place a bet and go into the matched I need to see the whole bet, not just part of it. Graphics are ok but would be better if sharper. The navigation through the app needs an overhaul.
Robert Wickham
16 September 2021
Comment from uk.trustpilot.com
I like betdaq because the odds are better than traditional bookmakers and there's the no commission on Saturdays plus the site is clear and simple to use.
Mike
15 September 2021
Comment from uk.trustpilot.com
Website is slow and temperamental using it really is a challenge. Once that is overcome the offers and betting mediums are fine.
michael murphy
15 September 2021
Comment from uk.trustpilot.com
can not watch race if bet matched just as race starts
George Dollin
10 September 2021
Comment from uk.trustpilot.com
Betdaq are the worst betting exchange would not recommend them, for them it's all about profits.
Eugene Maloney
09 September 2021
Comment from uk.trustpilot.com
I started using betdaq but unfortunately the only good thing is the two percent commission but that’s not really any good if you can not get a bet on . There are so many markets that you do not price up for instance when there’s live cricket on the tv one day internationals or 20-20 you never have a market for the first innings runs . When there is live Rugby Union or live Rugby league on you never put handicaps up what is the point of putting up the win market when the favourites are something like 1.05 you should put up a handicap market so that you can have a bet on it . You never do winning distances on the horses racing . And I have to say without being rude your sports book is a joke several times I try to place a £100 bet on there and get offered a maximum of £4 who in there right mind is going to put £4 on a bet when you want to have a £100 on it . I do think that there is so much more you could do on your site .
Laura
08 September 2021
Comment from uk.trustpilot.com
I have used Betdaq for several years. Their online betting screens are very easy to use and to understand. If you have any problems just contact their Customer Service and they will quickly have your problem sorted. They are definitely the best online bookmaker and I will continue to use them.
David
08 September 2021
Comment from uk.trustpilot.com
Good. Especially when I win
Eddie
02 September 2021
Comment from uk.trustpilot.com
Have used Betdaq for years and have never encountered problems. Easy to use site, good Customer Service and a good selection of markets.
Colin Price
02 September 2021
Comment from uk.trustpilot.com
Better than Betfair, who art too arrogant and at times very odd. I have a good friend who applied for an account and was turned down, he was flabbergasted and upset he could not get a response when he tried to contact them the find out the reason why you cannot contact companies by telephone anymore. Ht has multiple accounts with leading bookmakers, an account with your good selves, and Smarkets. He has never been bankrupt or had any CC judgments against his name. Try and work that one out. So yes five well-deserved stars.
Rob Gr
01 September 2021
Comment from uk.trustpilot.com
Really good. You accept smaller stakes than Betfair which suits me perfectly. Quick and easy to use. Basically, EXCELLENT.
James Ryan
01 September 2021
Comment from uk.trustpilot.com
on the Exchange ... excellent odds for all sports if you are a "win only" punter ... far better than nearly all rivals. but on multiples I got elsewhere as other sites offer "best odds" and "money back as a free bet" if 4 out of 5 picks come up. also on golf tournaments I prefer the 8 - 10 places each way on other sites as they include ties as well .. maynbe I am just a cautious punter
Ernest Moate
28 August 2021
Comment from uk.trustpilot.com
Got through to will in customer services sorted it quickly 5-star review well done will that's the second time you sorted a problem
rotacios93
26 August 2021
Comment from uk.trustpilot.com
Outdated website..Hard to get around on mobile. Some bets settle hours after event ended. Handling is cumbersome. Cant easily cancel unmatched bets ect. No liquidity on some markets on football. Like first goalscorer ect. Otherwise its great. Withdrawal processed daily.
steve
25 August 2021
Comment from uk.trustpilot.com
Dealt with Customer Support Rep Katie,who handled a Withdrawal of funds problem on my Registered card. Was a pleasure to to told of the problem,how she would deal,and then ultimately resolving the problem and keeping me informed. Very impressed with communication,and level of Customer Care Many Thanks
chris
23 August 2021
Comment from uk.trustpilot.com
good exchange site,fast payments.no commision every saturday on every sport.no commision on all sports except horse racing,soccer and cricket the other days.good liquidity on every sport except NBA
Mr Gerald Davies
21 August 2021
Comment from uk.trustpilot.com
Not easy to navigate around the website and cannot always get access .Not an easy website to use.
michael stadler
21 August 2021
Comment from uk.trustpilot.com
V decent exchange run by a customer service-orientated company. The liquidity doesnt rival Betfair, which is the only reason I wouldn't give it 5 stars. The customer service is on a different level.
Elbert Madsen
21 October 2021
Comment from uk.trustpilot.com
Very stable site.no crashes or freezes as Betfair does with annoying regularity. The liquidity for horse racing and mayor football leagues is more than adequate.minor or secondary football leagues is poor.overall I am slowly moving my laying from Betfair to BETDAQ.But I am not a high roller.However for the normal layer or backer BETDAQ is more than adequate .I had one interaction with customer services ,the speed of response was above adequate and my query resolved .The banking ,deposit,withdrawal also works faultlessly. However it is not instant as Betfair or B365 as example.overall very useable site.
Very stable site.no crashes or freezes as Betfair does with annoying regularity.
The liquidity for horse racing and mayor football leagues is more than adequate.minor or secondary football leagues is poor.overall I am slowly moving my laying from Betfair to BETDAQ.But I am not a high roller.However for the normal layer or backer BETDAQ is more than adequate .I had one interaction with customer services ,the speed of response was above adequate and my query resolved .The banking ,deposit,withdrawal also works faultlessly.
However it is not instant as Betfair or B365 as example.overall very useable site.