Betdaq PLAYER REVIEWS(1107)
FrankC
27 April 2020
Comment from uk.trustpilot.com
Have been playing on Betdaq since Cheltenham last year and have found it easy to use. Liquidity is good and never any real issues getting a bet on.
David McGuinness
26 April 2020
Comment from uk.trustpilot.com
A happy user of BETDAQ for a couple of years now. The customer support are always very helpful and the casino product is improving greatly!
Neil St Valentine Perera
26 April 2020
Comment from uk.trustpilot.com
I had support of an exceptionally high standard from Will (William?) in the Customer Support team. I have nothing but praise for the help he provided. Grateful Customer Neil Perera
Jonathan Winters
24 April 2020
Comment from uk.trustpilot.com
One of my top 3! Keep up the great work 👌
Jason Bentley
24 April 2020
Comment from uk.trustpilot.com
Extremely poor liquidity. Awful website layout and usability. Over 8 days (and counting) to proccess a £200 withdrawal. AVOID.
Shane Fleming
22 April 2020
Comment from uk.trustpilot.com
Had a query in relation my account. Andy H sorted it for me instantly, a issue which would of been a lot of stress was corrected in seconds, top notch customer service and a great betting site. Well done Andy, keep up the good work.
Antonio Glasgow
19 April 2020
Comment from uk.trustpilot.com
Excellent service..persons are willing to help all the time.
Joan Gallen
17 April 2020
Comment from uk.trustpilot.com
I have been a customer for a few years and never had any problems. Really good customer service and quick bet settlement
customer
07 April 2020
Comment from uk.trustpilot.com
Issue quickly resolved despite having several different steps and all achieved in a professional and courteous manner. Compares well with similar experiences within the industry.
errorman.org
04 April 2020
Comment from uk.trustpilot.com
Very quickly take money 🍌🐒
Anon Anon
16 March 2020
Comment from uk.trustpilot.com
This company is owned by Ladbrokes where my account is suspended. Unaware of this, I opened an account, placed a bet and then had my account suspended. I was told that if your ladborkes account is suspended they reserve the right to suspend your betdaq account All bets are forfeit and the deposited money will be paid to charity. I have proof of my exchange with Andy, this company is a scam.
Neil Henry
03 March 2020
Comment from uk.trustpilot.com
Yet to be convinced there is enough liquidity in markets to make it worthwhile (otherwise just competing to get bets matched with the automated bots), but 5 stars for support. Dealt with by Andy H who was superb.
golden
27 February 2020
Comment from uk.trustpilot.com
As a product very good. Money in horse races before the off is very good but not enough in many sports markets and in running on the horses
OPP
25 February 2020
Comment from uk.trustpilot.com
I am amazed Betdaq is still in operation. This site needs to be closed down and put out of it's misery. It's impossible to get a bet matched by anyone other than Betdaq's own in house betting robot. I have had an account for many years and Betdaq was useable especially on big events in the past but since Ladbrokes bought it and took over it's gone to pot.
Mr Oldroyd
20 February 2020
Comment from uk.trustpilot.com
Why no in play live betting on rugby league, cricket etc when it is not a live tv game, surely odds can be reassessed at half time?
Mr Eric Disley
20 February 2020
Comment from uk.trustpilot.com
I don't know how Betdaq remains in business. They have next to no liquidity on the exchange - even on the biggest sporting events like Premier League matches. I placed a few bets on the sportsbook, made a small profit and am now limited to pennies. Can't comment on customer service as I no longer use them.
jackpalance1
20 February 2020
Comment from uk.trustpilot.com
Being using them for yrs never had a problem if u can back or lay winners or losers u can make money.Easy to use and quick withdrawal 👍
Faisal Ahmad
20 February 2020
Comment from uk.trustpilot.com
My account got suspended as reactivation was required which was bit annoying but Andy H got on the case as sorted it out all professionally and quickly.
Paul Smith
20 February 2020
Comment from uk.trustpilot.com
Hazel has been a diamond with my verification - cannot speak highly enough of her
brian jones
15 February 2020
Comment from uk.trustpilot.com
i think your poor because when i go into the sports book side of it and do the unders market you dont give prices where betfair do ,bet 365 do bwin do paddypower do and a few more yet you dont put the prices or market up when i do the sports book i exspect there to be a market for these other wise why have a sports book dont understand i got to go to other sites where they offer these
Terry
14 February 2020
Comment from uk.trustpilot.com
Where does one start with this shambles of a company,,, could not even get through the front door,, after six emails with clear id images was told they are not clear enough,, disgusted,, amateur setup,, pics were clear,, probably saved myself a lot of trouble ,, now moved to another site,, who ,, low and behold accepted the very SAME pics,, laughable ,,, Betdaq,, a joke of an outfit,, Giving a one star as could not give anything lower,,
William Barwick
13 February 2020
Comment from uk.trustpilot.com
Shocking company !!!! Exchange site is ok , but the app still needs work . As for the sports book , well , clean words are hard to find !!! After a few small winning bets my stakes were reduced to what I would call ‘ bubble gum ‘ bets !!! Which means only allowing bets to lose them under £20 After a day where I shockingly backed 4 winners my account was restricted to bets of £0 !!!!!!!!!! I had no contact informing of this decision until I contacted them !!!! Please beware of bookmaking companies as you cannot win !!!!! If you win they will restrict you but if you lose they will keep taking your money , so basically you are in a lose / lose situation. Everybody be wary 😒
jackpalance1
07 February 2020
Comment from uk.trustpilot.com
I’ve used betdaq for 10plus yrs never had any issues really ..Quick withdrawal depending what time u withdraw it can be hrs or next day to debit card or ewallet .Better prices on the exchange for horses ,dogs ,football etc If u can back winners u can make money and u won’t be restricted to a £4 bet👍
Charles Holmes
05 February 2020
Comment from uk.trustpilot.com
Don't bother with them, there are better bookies and better exchanges with significantly better customer service. They will run you round pass you about and avoid actually solving issues. keep your sanity.
Embee
12 January 2020
Comment from uk.trustpilot.com
Refused to honour signup promotional offer. Dodgy site with info minutes behind real time. Linked to Ladbrokes who closed my account minutes after signing up with Betdaq which is a shame. Customer service agents are surly and are protecting their tin pot company, not responding to customer issues.
stephen cantwell
28 December 2019
Comment from uk.trustpilot.com
absolute con merchants. offer you a stake £10 get £10 free bet on registration and then dont honour this, no free bet received wont use this site again. rubbish
Jon Clay
18 November 2019
Comment from uk.trustpilot.com
Not had a problem here to be honest. Don't understand the negative reviews.
Andrew Filmer
18 November 2019
Comment from uk.trustpilot.com
I've been in the betting industry for 30 years I'm amazed this site is lasting so long, I mean what is its USP, it is to betfair what BDO is to the PDC. ULTRA LIMITED markets, hardly any liquidity, multiple options may as well not exist and the casino offers the worst portfolio of games I have ever seen, truly awful.
Mr M Matthews
18 November 2019
Comment from uk.trustpilot.com
The worst betting site I've ever been on I opened an account with them and I was doing bets I made a profit and they suspended my account I'm self excluded on Ladbrokes so they said that there going to give me my deposit back and donate the rest to charity even though my self exclusion period is over didn't even think this was legal
David Hughes
18 November 2019
Comment from uk.trustpilot.com
I have recently had to contact Betdaq Customer Services, my query was dealt with quickly and professionally. Given the other major exchange does not know what customer service is I will now use Betdaq as a way of losing money. Thank you Andrew
S kay
09 October 2019
Comment from uk.trustpilot.com
pile of dog excreme and cons. stay away
jackpalance1
24 September 2019
Comment from uk.trustpilot.com
I’ve used betdaq a very long time never had any issues they pay out very fast ie next day to my bank debit card .If u want to play casinos and the like which is pretty modest fair here -then of course your gonna do ur nuts!!!But that’ll be the same everywhere🙉
Sarah
21 September 2019
Comment from uk.trustpilot.com
I wish I’d checked on here before joining Betdaq, they are an appalling site. The majority on here are spot on. Please, please, please avoid! Also as they are linked to Ladbrokes I’ll be avoiding them too. Disgusting company
Duncs187
09 September 2019
Comment from uk.trustpilot.com
Signed up for the site deposited £10 and place a bet without any problems, 24 hours later account was blocked, tried telling me my Ladbrokes account was self excluded when it wasn't and now they have kept my initial deposit without even refunding it. Daylight robbery. Avoid.
Greg Adams
26 August 2019
The website is easy on the eye and the interface is nice. You can easily navigate through the website. They have a multiples platform in which betting a £100 will get you £10 free multiples. All this bookie does is in-play betting because that’s what they’re about. Although I think they need to work on their customer service.
Steven MC Donald
21 August 2019
Comment from uk.trustpilot.com
Great bonus for joining but the time to settle bets is unacceptable Every other site can do it in seconds yet takes this site hrs?
Panikos Chattalou
19 August 2019
Comment from uk.trustpilot.com
Appalling disgraceful con site Terrible site terrible customer services Stay well clear.
Theo
19 August 2019
Comment from uk.trustpilot.com
If I could give a minus star it still be generous... Stay well clear from betdaq As they closed my account and my friends and took our money This site is a scam! Betfair is the best exchange Stay well well well clear from this site... or you will find out the same problem. Also staff dont reply and when they do there rude.
patch adams
19 August 2019
Comment from uk.trustpilot.com
had a couple of bets on sportsbook and all horseracing bets restricted to sp person on live chat said use are exchange guess that's why they opened sportsbook to get people to use exchange after being restricted.stay away guys
Jake Harris
08 July 2019
Betdaq is another bookie a website that is pretty easy to understand. They offer an in-play and live betting that is an exchange. In these kind of live betting, you are betting against other punters. They also have a working customer service with telephone line, email and live chat, but they don’t provide bonuses and promos.
Drill Down Andy
05 April 2019
Comment from uk.trustpilot.com
Excellent experience with their customer service. Had trouble verifying my account and it was resolved very quickly. Enjoying the site too, very easy to use
wally jones
30 March 2019
Comment from uk.trustpilot.com
customer service is terrible ask a simple question to livechat who are powerless pass it onto to another department who then dont answer then have to chase them up avoid
Tom McFadyen
21 March 2019
Comment from uk.trustpilot.com
Terrible website, awful customer service and will con you out of money if they can. Avoid at all costs.
alan wales
14 February 2019
Comment from uk.trustpilot.com
Avoid at all costs. Opened account placed two bets. Then account was frozen. When I contacted them was told I was excluded from Ladbroke so my account was invalid. Have lost my money . I will be taking this further. A bunch of crooks stay well clear. Don’t say you have not been warned.
Paul
04 February 2019
Comment from uk.trustpilot.com
I don't understand all the negative comments. I have never had any issues withdrawing my winnings, and the customer service has always been of a decent standard. Their PayPal payments are made within 24 hours which is great! Sure, their mobile phone app is awful, and sometimes their racing stream is laggy, but overall, Betdaq is my exchange of choice.
Ian haywood
04 January 2019
Comment from uk.trustpilot.com
If this stops one person joining it will be worth it. SHOCKING customer services. Premium rate number to call customer services. Diabolical app design and you will lose money you deposit with NO EXPLANATION AVOID AT ALL COSTS
Bryan
13 December 2018
Comment from uk.trustpilot.com
Load of rubbish Opened account with £40, had 20 on a 3.75 winner, 10 min later account suspended, due to me closing my Ladbrokes account 2 year's ago . Said they will refund me my 40 quid, winnings will go to charity, stay clear.
Jacqui B Jacqui B
07 October 2018
Joined up are a promo email and then they suspended my account mid hedge, Cost me £50 which when I told them they didn't give a dam. Very very poor Customer Service. Avoid at all costs
Jacqui B
07 October 2018
Comment from uk.trustpilot.com
I joined on the site after seeing an offer and I was in the middle of hedging my bet when my account got suspended, This cost me £20 which when I spoke to the CS team they basically said tough because I needed to prove my ID. Why not ask for this when you join instead of costing customers money. The CS is truly dreadful and avoid them at all costs.
YAUHEN
30 April 2020
Comment from uk.trustpilot.com
It was nice to talk to the support service. All my questions were resolved promptly.
It was nice to talk to the support service. All my questions were resolved promptly.