Betdaq Review

Void winning bet after result through as a winner. No explanation why. Struggle to get any sense out of them now passed through to ibas
Claims BOG all uk and Irish racing but deep inside the terms and condition small print you will eventually discover this is singled only.
Stay clear and stay with one of the trusted sites.

Reply

My account got suspended when my bet was still on. Later I was told I had a self excluded account.
Because of that eventhough I won the bet, they only refunded my stake. When asked about tge money I won.
They gave me this crap.

Please note that when you registered your account, you agreed to the following terms and conditions: “if your details are sent to BETDAQ from the self exclusion team of any of our UK brands, we will take steps to close any Customer Account with the same details and shall use all reasonable endeavours to do so. We reserve the right to take up to 48 hours to identify any account created on BETDAQ using the same details as the excluded account. During this time, we accept no responsibility for any activity on the site and we reserve the right to donate all monies won by such accounts to charity while refunding all deposits to you. For avoidance of doubt, during this time, we shall not refund any deposits on accounts which have been lost.”

So bottom line is if I lost the bet they could have my money because I won my bet they can keep my winnings saying EXCLUDED ACCOUNT.
Then dinate to a so called charity of their pocket.

What a thugs,fraudsters, scam …..
Don't sign up for this scammers

Reply

Created an account via mobile,they collected all my data: ID, utility bill, asked for IP address proof, I even filled in my deposit details then logged in via my tablet which has VPN in it, account closed even before I could place my first bet. Really dodgy company be careful if you value your personal data. Apparently they are allowed to keep it for 7 years now, that is what they said when I asked to delete everything they have about me.

Reply

1. Signed up with wrong promo code (didn't use the offer) asked them to change it to the right offer, was declined.
2. Placed 2 bets with XSP (Exchange Starting Price) twice they were removed without telling me, both bets were not matched as a result, and both bets went on to win. Was told sorry for the inconvenience.
3. Withdrew my money and will compound at 10%+ per day on Betfair Exchange instead, which I didn't want to have to do since their customer service is even worse.

Reply

Well ,When it comes to fixed game I know of only one source or should I say tipster that deal on that ,I have tried his odds and I have made a whole lot from this good guy ,I found him on Instagram by the name EDMOND_TIPSTER he is the best I have seen when it comes to fixed match .am making this review for those who are interested to make living with gambling now is the opportunity

Reply

A good decent exchange and they do what they say. A good variety of markets and the commission rate is very attractive. This is the sort of company that allows you to do your thing and not get frustrated with the background events.

Reply

sportsbook restricted me to win 18 they can do 1

Reply

You have to call a premium rate number to speak with anyone (13p a minute), they said 5 working days to reply to an email. What is a working day anyway? If they are taking bets, making money etc, surely that's a working day.
So, I presume a working day is Mon-Fri, I have now waited 7 working days and nothing. So, customer service is 1 star.
I have noticed something, after a bad review, loads of 5 star reviews follow, usually naming an individual who just so happens to be amazing blah blah blah. I am offering odds of 1.1 that the same happens again. It will go something like this.. Dealt with Andy he was just fantastic, fake review, fake review etc etc.
I can only speak as I find, 5 working days to answer a query, then to take 7 and counting is just abysmal.

Reply

Betdaq is great if you know what your at -you can make some money backing winners or laying losing bets👍👍

Reply

I was initially unsure but had quite a good experience with them when taking advantage of betting on the result of the US election after the result was known (Trump supporters couldn't accept it). And as a result I would definitely use Betdaq again.

-My ID verification was approved quickly, the same day.
-Payouts were quick, only took a day or two.
-I got a months-worth of free commission which saved me something like £30; that's better than other promo offers I've seen.
-When I asked for a market to be settled via a customer request email, it was done the same day – no waiting in long queues like at Betfair.

Some points to consider:

-They don't allow VPNs so if you use one for security/privacy like I do, make sure it's off when using the site.
-Deposit limits are £5,000 per day but that's the same as Betfair Exchange.
-Liquidity isn't as good, the range of markets is smaller and the site is a little slow/buggy-seeming but the betting and transactions were all fine for me.

Reply

I'm reviewing interaction with Betdaq customer service
On accessing live chat , the agent Conor responded almost immediately. He quickly appraised my problem and resolved my issues
I am very very impressed
Delays with my recent interactions with my more favoured betting site caused me to disconnect after 30 minutes waiting for an agent on one occasion and no satisfactory resolution on another. I enjoy a regular bet everyday . This favourable experience has me reviewing my betting options

Reply

one of the worst ever played , Totally waste of time,,waste of money,, please do not even think,, I tried every games , casinos, not even once they gave me a chance…totally rubbish

Reply

Can’t place any bets and was restricted almost instantly after only placing a couple of bets. Mad really. Guess they don’t want your money? The live chat agent was very rude and did not want to help or explain.

Reply

Terrible customer service, requested my account be closed in Live Chat and was asked to answer a security question I hadn't answered initially on sign up, so how could I answer that question? Agent named Conor who came across very rude, wouldn't go through with the closure of the account until I answered the question. He then corrected himself with the right security question which I could then answer, no apology for his mistake. He wouldn't close my account he just put it on permanent exclusion.

Reply

Can’t figure out why anyone would have a problem with betdaq .I’ve betting with them for years never had a problem never had to contact them.If u use the exchange you can make some money providing you can back or lay winners…Simple really 😊

Reply

Very helpful – fast, clear responses to requests for help.

Reply

Excellent customer service from BetDaq and especially Conor who resolved my query in a professional and competent manner.
Now if only they could improve the liquidity on the site and a viable 'cash out' option then they really would give a certain other exchange site (Bfair) a run for their money.

Reply

Don’t bother with this outfit if you want to place a few bets over a couple of days. I was restricted after a couple of days & now I can’t place any bets. Closed my account. Even if you lose, they don’t want your business!!

Reply

Quote: from one of your staff i spoke to earlier,

"Our Operations Department feels comfortable to have waited for a reasonable period of time post the election and we are satisfied that Trump has no path to victory in this contest and we are settling accordingly."
(but they have left the state betting open)

You and the MSM do NOT decide who will be the next President, you closing this market (without an " official " result) goes against your own terms, does it not?
So for has i can see, what you have done is criminal (you have no right to " guess " the result of a market).
(Betfair or still trading)

Mr C Clayton.

Reply

Not much if any free stuff but it’s the best for bets if you know what your doing👍

Reply

opened an account never had an account with them, made a deposit and a bet, everything was ok. then placed another bet for the next day.
The next day account suspended and closed no given reason, the bet that was in placed won so they said it would be given to charity…. and my balance returned to my account…. what a nightmare

Reply

Wonderful customer service experience thanks to Andy H who was very professional and assisted with my verification process in a very efficient manner. Thanks Andy

Reply

When I heard it was owned by Ladbrokes I wasn't going to bother because they're absolutely hopeless used to be an excellent company.. I was right to be wary they've suspended my account but I received no emails it went straight into spam so I didn't see them after 10 emails they still haven't open my account it's been 6 hours.. as usual customer services shocking look elsewhere

Reply

Betdaq might be a very good site but they allow somebody with very little racing knowledge to put up horse racing tips daily that constantly consistently lose people money. A betting site recommending losing horse racing tips it shouldn't be allowed.

Reply

Always very helpful live chat,and a top exchange.keep up the good work.class!

Reply

Was finding online site a little bit difficult to use but my experience was made a lot easier by andrew he was very helpful and is a credit to betdaq

Reply

Cons
– Very low liquidity for serious traders to operate
– Site looks unprofessional when compared with main competitors
– Very laggy when loading markets ( takes me back to dial up connection back in the day )
– Not user friendly for the casual gambler
– Some users complain of not receiving bonus/free bets
– Sportsbook is really basic and does not include the slicker user face of competitors
– Users complain of long timeframe for withdrawals
– Company owned by Ladbrokes who share customer data
– Users complain of terrible customer service department
– Complaints of accounts being closed without any explanation and winnings not given to customers
-Users complaining of bets taking up to an hour to settle

On the plus side Betdaq exchange does work better when using third party software but this is will only appeal to some sports traders.
Although why bother when there are better sports exchanges which don't come with all the baggage!

Good luck and happy Trading.

Reply

Pros
– Competitive commission rates ( reason it scored 2* and not 1* )

Cons
– Very low liquidity for serious traders to operate
– Site looks unprofessional when compared with main competitors
– Very laggy when loading markets ( takes me back to dial up connection back in the day )
– Not user friendly for the casual gambler
– Some users complain of not receiving bonus/free bets
– Sportsbook is really basic and does not include the slicker user face of competitors
– Users complain of long timeframe for withdrawals
– Company owned by Ladbrokes who share customer data
– Users complain of terrible customer service department
– Complaints of accounts being closed without any explanation and winnings not given to customers
-Users complaining of bets taking up to an hour to settle

On the plus side Betdaq exchange does work better when using third party software but this is will only appeal to some sports traders.
Although why bother when there are better sports exchanges which don't come with all the baggage!

Good luck and happy Trading.

Reply

Seems I was lucky in that I never deposited before they closed my account. Rude abrupt and borderline aggressive. First said I was self excluded with Ladbrokes. This was not true (verified by Ladbrokes). Then they quoted section 9 . None of those sections were true either. Only had account open for matter of minutes! Strange bunch at Betdaq!
Site was not very user friendly and seems very laggy when loading markets. Looks a bit unprofessional when compared with Betfair.
One to avoid if you're a serious or casual punter.

Reply

Superb customer service from Andy. Resolved my query at great speed. S

Reply

Excellent customer service. A failed withdrawal due to my ip location being mistaken as abroad was solved thanks the suggestions of the operator.

Reply

Best of o the Lot. very very Fast Payout, been with Betdaq a while, customer service in Ireland very good

Reply

I opened an account with Betdaq after some terrible experiences with the customer services at Betfair. After just one interaction with Andrew at Betdaq I can instantly say I've made the right move. I would rate the experience as a 10/10 and refreshing change to what I've been used to elsewhere. Brilliant service!!!

Reply

A shower of cowboys.
They really do not have a clue.
Stick to the more reliable and trustworthy Betfair.

Reply

i found the betdaq team very helpful,in resolving my issue

Reply

Excellently handled and very prompt
Very impressed

Reply

Dealt with them once, fast respond, quick solution, can't complain.

Reply

Betdaq horse racing tips are the worst in the uk without any doubt! Lots and lots of waffle about the races selected all based on stats and nothing else. No knowledge of the horses wellbeing just total guesses. They are free but not if you put money on! Leave well alone unless you just want a good laugh🤣🤣🤣 Betdaq rubbish horse racing tips they should be renamed.

Reply

Recently opened an account following continuous problems with Betfair. Pleasantly surprised with Betdaq. No issues with incorrect settlements or money disappearing from my balance without explanation nor ridiculous deductions for rule 4 withdrawn horses. I had to get in contact with Betdaq re an opening account promotion. They responded immediately by email and sorted the issue instantly. I am not used to such good service with exchange betting!! I just wish more people would use Betdaq as the only issue I have is liquidity affecting markets. I really hope their market share grows as they are so much more professional and courteous.

Reply

I had a problem with depositing money into my account. Andrew was excellent in resolving the issue.

Reply

Have used Betdaq exchange for over 15yrs get better prices on horses, dogs etc for instance had 60s on a winner to day industry price was 33s.Winnings paid on to debit card in no time .If u miss the start of a race u can bet in running also uncomplicated and straight forward to navigate.

Reply

Andy from Betdaq was absolutely great. Got to the source of my problem straightaway, and ended up solving it and more. Can't recommend Andy and Betdaq enough.

Reply

Ought to have more exposure to really challenge Betfair in my opinion but growing all the time. Allows API to trade using 3rd party software which I really like.

Reply

Great volume and tight prices. Excellent in running horse markets. Best technology. Better than their 'bigger' competitor in my opinion.

Reply

Thanks to Andy H who was exteremely helpful and pleasant in getting my account set up when I was getting a deposit error message. Andy also responded and resolved the issue quickly.

Reply

Avoid won't get free bet bad experience.
Signed up in good faith tried to make first 10 bet couldn't be matched so matched 4 left me with 6 so deposit more and place 10 bet to qualify for the free bet. Now told I don't qualify for free bet this is a con please don't sign up when I expliane I placed bets in good faith can you do anything about it I got the following response "Will: Unfortunately not. Our Welcome offers are managed by an external-system that depends on thee fulfilment of the qualifying criteria to apply, and it is not something we have the ability to adjust, retroactively"

Reply

Betdaq is easy to use , have good liquidity and competitive odds . I like the surprise of the odds boost from time to time and the promotions are good giving the chance to win free bets . Casino and Sportsbook adds to the overall offering . Keep up the good work.

Reply

Had a problem with account. Sorted quickly.

Reply

Sorted my problem in minutes

Reply