Betdaq Review

Where does one start with this shambles of a company,,, could not even get through the front door,, after six emails with clear id images was told they are not clear enough,, disgusted,, amateur setup,, pics were clear,, probably saved myself a lot of trouble ,, now moved to another site,, who ,, low and behold accepted the very SAME pics,, laughable ,,, Betdaq,, a joke of an outfit,, Giving a one star as could not give anything lower,,

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Shocking company !!!! Exchange site is ok , but the app still needs work . As for the sports book , well , clean words are hard to find !!! After a few small winning bets my stakes were reduced to what I would call ‘ bubble gum ‘ bets !!! Which means only allowing bets to lose them under £20
After a day where I shockingly backed 4 winners my account was restricted to bets of £0 !!!!!!!!!!
I had no contact informing of this decision until I contacted them !!!! Please beware of bookmaking companies as you cannot win !!!!! If you win they will restrict you but if you lose they will keep taking your money , so basically you are in a lose / lose situation. Everybody be wary 😒

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I’ve used betdaq for 10plus yrs never had any issues really ..Quick withdrawal depending what time u withdraw it can be hrs or next day to debit card or ewallet .Better prices on the exchange for horses ,dogs ,football etc If u can back winners u can make money and u won’t be restricted to a £4 bet👍

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Don't bother with them, there are better bookies and better exchanges with significantly better customer service.

They will run you round pass you about and avoid actually solving issues. keep your sanity.

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Refused to honour signup promotional offer.
Dodgy site with info minutes behind real time.
Linked to Ladbrokes who closed my account minutes after signing up with Betdaq which is a shame.
Customer service agents are surly and are protecting their tin pot company, not responding to customer issues.

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absolute con merchants. offer you a stake £10 get £10 free bet on registration and then dont honour this, no free bet received wont use this site again. rubbish

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Not had a problem here to be honest. Don't understand the negative reviews.

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I've been in the betting industry for 30 years I'm amazed this site is lasting so long, I mean what is its USP, it is to betfair what BDO is to the PDC. ULTRA LIMITED markets, hardly any liquidity, multiple options may as well not exist and the casino offers the worst portfolio of games I have ever seen, truly awful.

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The worst betting site I've ever been on I opened an account with them and I was doing bets I made a profit and they suspended my account I'm self excluded on Ladbrokes so they said that there going to give me my deposit back and donate the rest to charity even though my self exclusion period is over didn't even think this was legal

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I have recently had to contact Betdaq Customer Services, my query was dealt with quickly and professionally. Given the other major exchange does not know what customer service is I will now use Betdaq as a way of losing money.

Thank you Andrew

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pile of dog excreme and cons. stay away

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I’ve used betdaq a very long time never had any issues they pay out very fast ie next day to my bank debit card .If u want to play casinos and the like which is pretty modest fair here -then of course your gonna do ur nuts!!!But that’ll be the same everywhere🙉

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I wish I’d checked on here before joining Betdaq, they are an appalling site. The majority on here are spot on. Please, please, please avoid!
Also as they are linked to Ladbrokes I’ll be avoiding them too.
Disgusting company

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Signed up for the site deposited £10 and place a bet without any problems, 24 hours later account was blocked, tried telling me my Ladbrokes account was self excluded when it wasn't and now they have kept my initial deposit without even refunding it.

Daylight robbery.

Avoid.

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The website is easy on the eye and the interface is nice. You can easily navigate through the website. They have a multiples platform in which betting a £100 will get you £10 free multiples. All this bookie does is in-play betting because that’s what they’re about. Although I think they need to work on their customer service.

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Great bonus for joining but the time to settle bets is unacceptable
Every other site can do it in seconds yet takes this site hrs?

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Appalling disgraceful con site
Terrible site terrible customer services
Stay well clear.

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If I could give a minus star it still be generous…
Stay well clear from betdaq
As they closed my account and my friends and took our money
This site is a scam!
Betfair is the best exchange
Stay well well well clear from this site… or you will find out the same problem.
Also staff dont reply and when they do there rude.

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had a couple of bets on sportsbook and all horseracing bets restricted to sp person on live chat said use are exchange guess that's why they opened sportsbook to get people to use exchange after being restricted.stay away guys

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Betdaq is another bookie a website that is pretty easy to understand. They offer an in-play and live betting that is an exchange. In these kind of live betting, you are betting against other punters. They also have a working customer service with telephone line, email and live chat, but they don’t provide bonuses and promos.

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Excellent experience with their customer service. Had trouble verifying my account and it was resolved very quickly. Enjoying the site too, very easy to use

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customer service is terrible ask a simple question to livechat who are powerless pass it onto to another department who then dont answer then have to chase them up avoid

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Terrible website, awful customer service and will con you out of money if they can. Avoid at all costs.

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Avoid at all costs. Opened account placed two bets. Then account was frozen. When I contacted them was told I was excluded from Ladbroke so my account was invalid. Have lost my money . I will be taking this further. A bunch of crooks stay well clear. Don’t say you have not been warned.

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I don't understand all the negative comments. I have never had any issues withdrawing my winnings, and the customer service has always been of a decent standard. Their PayPal payments are made within 24 hours which is great! Sure, their mobile phone app is awful, and sometimes their racing stream is laggy, but overall, Betdaq is my exchange of choice.

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If this stops one person joining it will be worth it.
SHOCKING customer services. Premium rate number to call customer services.
Diabolical app design and you will lose money you deposit with NO EXPLANATION
AVOID AT ALL COSTS

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Load of rubbish

Opened account with £40, had 20 on a 3.75 winner, 10 min later account suspended, due to me closing my Ladbrokes account 2 year's ago . Said they will refund me my 40 quid, winnings will go to charity, stay clear.

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Joined up are a promo email and then they suspended my account mid hedge, Cost me £50 which when I told them they didn’t give a dam. Very very poor Customer Service. Avoid at all costs

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I joined on the site after seeing an offer and I was in the middle of hedging my bet when my account got suspended, This cost me £20 which when I spoke to the CS team they basically said tough because I needed to prove my ID. Why not ask for this when you join instead of costing customers money. The CS is truly dreadful and avoid them at all costs.

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Absolute disgrace these avoid robbing knobs deposit money then win then account gets suspended

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Low liquidity in most of their exchange markets. Site feels a bit cluttered. Stay well away from their "casino" games. There all rip-offs of the more popular slots and pay out shockingly bad. My RTP on some games is less than 20% over thousands of spins. Not to be trusted. If I had the power to have them investigated I'd highly recommend it. Complete scam casino.

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I've had a Betdaq account for many years and bet on a variety of different things.

In regards to exchanges, their markets simply aren't strong enough and don't match up to their main rivals. I've had a lot of exchange bets not matched with Betdaq, although would have been matched on the markets of their main competitor.

In regards games, I really wish I could give them a zero rating, their games are utterly horrendous. Please don't ever play the roulette (3 variants of roulette) as you have no chance whatsoever. So fiddled it's unreal, payouts are utterly dreadful, must be somewhere between 20 – 30%. The roulette game cheats EVERY single time you play it, it will NEVER hit your big numbers, but will pepper the numbers you leave out non stop and unmercifully. It really makes you wonder why Betdaq have these games on their site, as players of the game must get fed up of the fact that you NEVER win and lose heart and never play them again, it's only really there for the purposes of the truly addicted.

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every time i have a new bank card i go through the same runaround trying to deposit money. there is no option to remove old cards and since there is already a card on the account i cant add a new one. nightmare trying to withdraw – must have taken around 3 weeks before sorted

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Opened account went through verification, won €1000 euro they then closed account.
As I had been banned from Ladbrokes they told me this also applied to Betdaq.
Deposit refunded winnings donated to charity.
Customer service agents wouldn't get a job in a chip shop joke of a company.

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this is a con site that you bet £3 and it deducts £3 and it deducts £150 on the slots with no comeback absolutely appaling stay away

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Not a bad company, I don't normally use these kind of betting sites but I had no problems and the few withdraws I made were done pretty sharpish, especially to my PayPal account.

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