Betdaq PLAYER REVIEWS(1271)
Paul Thompson
27 September 2024
Comment from uk.trustpilot.com
No Nonsense Exchange site no complaints here/so recommend if your looking to lay or back to win etc
No Nonsense Exchange site no complaints here/so recommend if your looking to lay or back to win etc
Reply
Shayala Mubeen
26 September 2024
Comment from uk.trustpilot.com
Never respond for my request made few days ago
Never respond for my request made few days ago
Reply
B.Chater
25 September 2024
Comment from uk.trustpilot.com
Used this site for years. Only site that doesn't limit or ban you.
Used this site for years. Only site that doesn’t limit or ban you.
Reply
Anthony Caunter
25 September 2024
Comment from uk.trustpilot.com
The thing that impressed me most was the fact i did not have to show everything on my bank statement so far less intrusive . Also my phone call went great and really nice bloke tried his very best to get me to where i wanted to go
The thing that impressed me most was the fact i did not have to show everything on my bank statement so far less intrusive . Also my phone call went great and really nice bloke tried his very best to get me to where i wanted to go
Reply
John McCormick
24 September 2024
Comment from uk.trustpilot.com
Had very good experience in the past 2 occasions with a worker named Bonestine. Sorted out a new address for me and also helped with a password update issue. Also they take less of you're money compared to Betfair.
Had very good experience in the past 2 occasions with a worker named Bonestine. Sorted out a new address for me and also helped with a password update issue. Also they take less of you’re money compared to Betfair.
Reply
Ange Marie Costantini
24 September 2024
Comment from uk.trustpilot.com
The agent explained clearly the issue that I wasn't aware before thanks for your help
The agent explained clearly the issue that I wasn’t aware before thanks for your help
Reply
David Brownsill
23 September 2024
Comment from uk.trustpilot.com
Can not recall
Can not recall
Reply
Michael
22 September 2024
Comment from uk.trustpilot.com
why do i have to wait more than 3 seconds to play most of your games if the fast spins are not correct surely they are void and you should refund bets as suchseems like cheating to me trust is everthing with betting
why do i have to wait more than 3 seconds to play most of your games if the fast spins are not correct surely they are void and you should refund bets as suchseems like cheating to me trust is everthing with betting
Reply
Jon shew
22 September 2024
Comment from uk.trustpilot.com
A hundred times better than my experience at matchbook. There odds seem to be a little lower than yours aswell. Very quick to pay winnings sometimes instant but always within 2 hours. Easy to put bets on and great to lay bets at similar prices instead of say 3.2 to back and 5.1 to lay. I wish I used this app before I spent a year on matchbook. Betfair have gone silly with deposit limits aswell so they are completely pointless.
A hundred times better than my experience at matchbook. There odds seem to be a little lower than yours aswell. Very quick to pay winnings sometimes instant but always within 2 hours. Easy to put bets on and great to lay bets at similar prices instead of say 3.2 to back and 5.1 to lay. I wish I used this app before I spent a year on matchbook. Betfair have gone silly with deposit limits aswell so they are completely pointless.
Reply
Jon
22 September 2024
Comment from uk.trustpilot.com
You never responded to my issue
You never responded to my issue
Reply
Stephen
20 September 2024
Comment from uk.trustpilot.com
Fast efficient friendly
Fast efficient friendly
Reply
Becky
20 September 2024
Comment from uk.trustpilot.com
Betdaq are seemingly in financial disarray and have stopped processing withdrawals over a certain amount. I would try get your money out of there ASAP.
Betdaq are seemingly in financial disarray and have stopped processing withdrawals over a certain amount. I would try get your money out of there ASAP.
Reply
Gino
19 September 2024
Comment from uk.trustpilot.com
I think The real problem with BETDAQ if there’s not enough liquidity in the market and I found that specially on Saturday football in weekends all the markets go on suspend because people can’t get in or out of their bets because it’s not enough liquidity.I’m on more thing I think all these companies that have gone on live chat it’s so much easier to speak to a real person in the real world.
I think The real problem with BETDAQ if there’s not enough liquidity in the market and I found that specially on Saturday football in weekends all the markets go on suspend because people can’t get in or out of their bets because it’s not enough liquidity.I’m on more thing I think all these companies that have gone on live chat it’s so much easier to speak to a real person in the real world.
Reply
Dave
18 September 2024
Comment from uk.trustpilot.com
Very good. Quick to help out and easy to use.
Very good. Quick to help out and easy to use.
Reply
Finlay Owen
13 September 2024
Comment from uk.trustpilot.com
account closed for no good reason
account closed for no good reason
Reply
MrsMarjorieRedmayne
13 September 2024
Comment from uk.trustpilot.com
good and quick service
good and quick service
Reply
Christopher johnston
10 September 2024
Comment from uk.trustpilot.com
Was on chat about verification of my account, the guy said he would email me back, no email.
Was on chat about verification of my account, the guy said he would email me back, no email.
Reply
Frank
09 September 2024
Comment from uk.trustpilot.com
It's important to use safety tools
It’s important to use safety tools
Reply
Matt
07 September 2024
Comment from uk.trustpilot.com
A site exchange by definition is great by not closing accounts. Market liquidity is great in thousands maybe 4 zeros too easily. However, the gambling commission is killing all interest, passion, fun and great bets too by freezing your account when they require you to send documentation and by putting your account to a halt. Horrible experience but this is not Betdaq's fault. I fully understand the role of the gambling commission but as we never know when they're going to freeze your account, they start becoming a distraction. The site itself is easy-to-use. Also, I regret that Betdaq doesn't go into amateur football because on weekdays' mornings, nearly no games are displayed for betting. And I asked them this question years ago, and still the same display of games. Maybe they will take this into account. Overall, Betdaq is a great site. Customer support always respond to my messages.
A site exchange by definition is great by not closing accounts. Market liquidity is great in thousands maybe 4 zeros too easily. However, the gambling commission is killing all interest, passion, fun and great bets too by freezing your account when they require you to send documentation and by putting your account to a halt. Horrible experience but this is not Betdaq’s fault. I fully understand the role of the gambling commission but as we never know when they’re going to freeze your account, they start becoming a distraction. The site itself is easy-to-use. Also, I regret that Betdaq doesn’t go into amateur football because on weekdays’ mornings, nearly no games are displayed for betting. And I asked them this question years ago, and still the same display of games. Maybe they will take this into account. Overall, Betdaq is a great site. Customer support always respond to my messages.
Reply
Dimitar Kolev
07 September 2024
Comment from uk.trustpilot.com
I had a bad experience with my withdraw request. Also am not happy how the odds are moving,there is too big gap between lay and back odds,if i compare with other platform, such as Betfair. Happened ones, I was trading on Over 1.5 market,of a football game,and after a goal had been scored,this market completely disappeared, so i couldn't cash out.
I had a bad experience with my withdraw request. Also am not happy how the odds are moving,there is too big gap between lay and back odds,if i compare with other platform, such as Betfair. Happened ones, I was trading on Over 1.5 market,of a football game,and after a goal had been scored,this market completely disappeared, so i couldn’t cash out.
Reply
Agnieszka
05 September 2024
Comment from uk.trustpilot.com
Account successfully openedDeposit accepted2 hour game play.And....bang account suspended during mid-play.Apparently I had a self-excluded account from over 4 years a go. All winnings stolen (over £7000) and apparently given to a charity of BETDAQ's choice, still waiting for evidence of this and the charity name. Dermot Desmond the owner is worth 2.2billion but won't pay out for modern technology and software to stop excluded players from registering. What BETDAQ is doing is morally wrong, unfair and dam right evil, taking away peoples winnings like this. Casino's used to do this 12 years a go, it seems like BETDAQ hasn't moved with the times. Don't be the next victim avoid this casino like the plague, this isn't just me either theres loads of reviews just like mine on Trustpilot & elsewhere.
Account successfully openedDeposit accepted2 hour game play.And….bang account suspended during mid-play.Apparently I had a self-excluded account from over 4 years a go. All winnings stolen (over £7000) and apparently given to a charity of BETDAQ’s choice, still waiting for evidence of this and the charity name. Dermot Desmond the owner is worth 2.2billion but won’t pay out for modern technology and software to stop excluded players from registering. What BETDAQ is doing is morally wrong, unfair and dam right evil, taking away peoples winnings like this. Casino’s used to do this 12 years a go, it seems like BETDAQ hasn’t moved with the times. Don’t be the next victim avoid this casino like the plague, this isn’t just me either theres loads of reviews just like mine on Trustpilot & elsewhere.
Reply
Robert Redfern
03 September 2024
Comment from uk.trustpilot.com
Will wait to see outcome of the investigation before I comment!!!
Will wait to see outcome of the investigation before I comment!!!
Reply
Rodney Cookson
03 September 2024
Comment from uk.trustpilot.com
Spoke to a John MC a few times on Sunday regarding my account, both on live chat and on the phone. He was very helpful and got my issue resolved. Thanks.
Spoke to a John MC a few times on Sunday regarding my account, both on live chat and on the phone. He was very helpful and got my issue resolved. Thanks.
Reply
Stephen Elliott
02 September 2024
Comment from uk.trustpilot.com
Had a withdrawal problem quickly remedied . Excellent efficient service Many thanks
Had a withdrawal problem quickly remedied . Excellent efficient service Many thanks
Reply
Robert Redfern
01 September 2024
Comment from uk.trustpilot.com
Criminals, these disgusting people changed 4 prices in my account after the bets were struck.I was then insulted and lied to over the phone.John the advisor was rude agressive and absolutely clueless.
Criminals, these disgusting people changed 4 prices in my account after the bets were struck.I was then insulted and lied to over the phone.John the advisor was rude agressive and absolutely clueless.
Reply
Paige Terry
30 August 2024
Comment from uk.trustpilot.com
Suspended my account straight after deposit
Suspended my account straight after deposit
Reply
Nickyk
30 August 2024
Comment from uk.trustpilot.com
I am a new customer with BETDAQ and cannot speak more highly of this well run betting exchange. I encountered a technical problem with the welcome gift but the excellent customer service department sorted the issue out quickly and efficiently.This place is different class to bet fair.
I am a new customer with BETDAQ and cannot speak more highly of this well run betting exchange. I encountered a technical problem with the welcome gift but the excellent customer service department sorted the issue out quickly and efficiently.This place is different class to bet fair.
Reply
George Andrew
29 August 2024
Comment from uk.trustpilot.com
excellent response to my log in problem
excellent response to my log in problem
Reply
Bryan Wrenn
28 August 2024
Comment from uk.trustpilot.com
What I liked was that an actual person came onto the chat who understood the problem and solved it quickly
What I liked was that an actual person came onto the chat who understood the problem and solved it quickly
Reply
Mr A Boswell
28 August 2024
Comment from uk.trustpilot.com
Hazel,on the online chat was very professional and helpful,and kept to her commitment to send me the ARN number relating to my payment enquiry today.Please thank her for all her diligent work.
Hazel,on the online chat was very professional and helpful,and kept to her commitment to send me the ARN number relating to my payment enquiry today.Please thank her for all her diligent work.
Reply
Mr. J B (Herts)
27 August 2024
Comment from uk.trustpilot.com
Betdaq are in a different class to Betfair with their customer service. I sometimes wonder if there are actually 100 people called Enda working there! He must have a great team behind him. Nothing is too much trouble and it's proper old fashioned customer service that you can actually talk to. Liquidity is improving all the time as a result. I regularly use Betdaq on course as a bookmaker and off course as a punter. Recommended.
Betdaq are in a different class to Betfair with their customer service. I sometimes wonder if there are actually 100 people called Enda working there! He must have a great team behind him. Nothing is too much trouble and it’s proper old fashioned customer service that you can actually talk to. Liquidity is improving all the time as a result. I regularly use Betdaq on course as a bookmaker and off course as a punter. Recommended.
Reply
Mike
17 August 2024
Comment from uk.trustpilot.com
After verification, 2 deposits and only empty spins. You are merciless to your customers, so I will be deleting my account too. I don't know where you get these good reviews like this one. This site is just trash like the rest of the slots sites...ONE BIG DUMP SCAM!
After verification, 2 deposits and only empty spins. You are merciless to your customers, so I will be deleting my account too. I don’t know where you get these good reviews like this one. This site is just trash like the rest of the slots sites…ONE BIG DUMP SCAM!
Reply
Rob grice
07 August 2024
Comment from uk.trustpilot.com
Took 3 emails and a live chat to get a password reset
Took 3 emails and a live chat to get a password reset
Reply
Brendan o'connell
06 August 2024
Comment from uk.trustpilot.com
Nicely greeted and complaint dealt with timeously.
Nicely greeted and complaint dealt with timeously.
Reply
Doctor Derek McMonagle
06 August 2024
Comment from uk.trustpilot.com
Very quick and very professional
Very quick and very professional
Reply
victor foster
04 August 2024
Comment from uk.trustpilot.com
Not happy with service received
Not happy with service received
Reply
Craig
18 July 2024
Comment from uk.trustpilot.com
Excellent customer service. Had a few issues and dealt with Enda online and also a customer agent via email. Enda returned the query with a personal phone call and the online agent helped swiftly and both were extremely professional. I'd definitely recommend considering making this your 1st choice exchange to use.
Excellent customer service. Had a few issues and dealt with Enda online and also a customer agent via email. Enda returned the query with a personal phone call and the online agent helped swiftly and both were extremely professional. I’d definitely recommend considering making this your 1st choice exchange to use.
Reply
Jack T
16 July 2024
Comment from uk.trustpilot.com
I can't access the site on either the app on my phone or on the laptop. This doesn't happen with any other betting site. The site is so old and glitchy and customer service can't help
I can’t access the site on either the app on my phone or on the laptop. This doesn’t happen with any other betting site. The site is so old and glitchy and customer service can’t help
Reply
Piputn Mesawang
15 July 2024
Comment from uk.trustpilot.com
Withdrawal does take long time after 5 pm.You get it noon the next day
Withdrawal does take long time after 5 pm.You get it noon the next day
Reply
Peter
13 July 2024
Comment from uk.trustpilot.com
Quickly resolved the issue I contacted them about.
Quickly resolved the issue I contacted them about.
Reply
Mick
13 July 2024
Comment from uk.trustpilot.com
Useless, pointless outcome and didn't help one bit.
Useless, pointless outcome and didn’t help one bit.
Reply
mark hackett
12 July 2024
Comment from uk.trustpilot.com
good advicealthough would prefer b o g on multis on racing
good advicealthough would prefer b o g on multis on racing
Reply
Ralph Festus
12 July 2024
Comment from uk.trustpilot.com
One of the best Betting platforms I have ever use and the cash out is good also ☺️☺️☺️😁😁☺️Thanks 👍👍
One of the best Betting platforms I have ever use and the cash out is good also ☺️☺️☺️😁😁☺️Thanks 👍👍
Reply
Rosemarie hall
12 July 2024
Comment from uk.trustpilot.com
I am not being tracked right I have winnings and before I could even see that outcome of that women they have suspended my account all for one reason I use my partner's PayPal by accident but I am also dyslexic
I am not being tracked right I have winnings and before I could even see that outcome of that women they have suspended my account all for one reason I use my partner’s PayPal by accident but I am also dyslexic
Reply
R V
10 July 2024
Comment from uk.trustpilot.com
Quick response no issues
Quick response no issues
Reply
Joel Ciccone
09 July 2024
Comment from uk.trustpilot.com
Had a few issues, however after taking time to reflect I was more than satisfied. I tried to use BETDAQ whilst abroad and couldn’t, also when back in England I was locked out, however after talking to customer services I was happy to see that my account was secure and happy to see that any foreign or strange activity is monitored.
Had a few issues, however after taking time to reflect I was more than satisfied. I tried to use BETDAQ whilst abroad and couldn’t, also when back in England I was locked out, however after talking to customer services I was happy to see that my account was secure and happy to see that any foreign or strange activity is monitored.
Reply
adrian
08 July 2024
Comment from uk.trustpilot.com
All my queries were answered and resolved in A very quick Easy way.. Very comprensive. Thanks
All my queries were answered and resolved in A very quick Easy way.. Very comprensive. Thanks
Reply
HR
05 July 2024
Comment from uk.trustpilot.com
The customer service has been really helpful when I have needed it and never had a problem with the website which I have had with other exchanges.
The customer service has been really helpful when I have needed it and never had a problem with the website which I have had with other exchanges.
Reply
Martin Richardson
01 October 2024
Comment from uk.trustpilot.com
your representative sorted my issue out he was very helpful and sorted it out quickly
your representative sorted my issue out he was very helpful and sorted it out quickly