Betdaq PLAYER REVIEWS(1107)
William Watson
25 November 2023
Comment from uk.trustpilot.com
It wasn't great, but cannot fault the lady telephonist at the other end.
Alex
25 November 2023
Comment from uk.trustpilot.com
Issue solved in minutes
Craig weston
25 November 2023
Comment from uk.trustpilot.com
No one helped me and my moneys still in my account
Legsy Levin
22 November 2023
Comment from uk.trustpilot.com
My withdrawal was nowhere to be found in bank transactions 15 hours after it was made.
Jeff Hogan
21 November 2023
Comment from uk.trustpilot.com
Had to contact you recently.Really prompt responce,very friendly,resolved quickly
Martin
15 November 2023
Comment from uk.trustpilot.com
They keep telling me me I am excluded never heard of them until my racing yard is soonsed by themI also heard they sponsor Milton Harris race Horsectrainer who is suspended and waiting for hearing ???????
Keith
09 November 2023
Comment from uk.trustpilot.com
They did not help or do anything required.
Jat
08 November 2023
Comment from uk.trustpilot.com
Great support team . I like the fact payment withdrawals are fast Great betting site
Mr A Boswell
08 November 2023
Comment from uk.trustpilot.com
Austin did what he said and called me back
Charlotte
06 November 2023
Comment from uk.trustpilot.com
Easy to use and very reliable
Joseph Thompson
05 November 2023
Comment from uk.trustpilot.com
BETDAQ gives you more chances of winning with the back /lay options although they don’t pay first past the post or best odds guaranteed it would become a great site if they could somehow develop this .
Ian-Sharne Penman
04 November 2023
Comment from uk.trustpilot.com
quick to solve the problem
Paul Matthewson
03 November 2023
Comment from uk.trustpilot.com
Problem was resolved very quickly.
Pat Dennis
30 October 2023
Comment from uk.trustpilot.com
prompt response , courteous, helpful
Nirmal Ale
30 October 2023
Comment from uk.trustpilot.com
one of the best exchange platform for trader.
Dimitri L
29 October 2023
Comment from uk.trustpilot.com
Navigation, the whole layout, options ,wealth of betting and fast payout
kacper
29 October 2023
Comment from uk.trustpilot.com
I take the time to send the docs you want but you can't even be arsed to take 30 seconds to check them, or reply to my emails. Apparently the 0% commission starts straight away so the longer you drag this out the less time I have to use it. In other words, a con
Katherine
28 October 2023
Comment from uk.trustpilot.com
Clear advice. Quick decision
Adrian
28 October 2023
Comment from uk.trustpilot.com
You answer phone and sort it out..Thank you
David
24 October 2023
Comment from uk.trustpilot.com
Self excluded for a year. Requested account be opened after the year ended, asked for passport and utility bill then told account permanently closed! Why did they need my passport and utility bill to tell me this.Gone elsewhere to company with decent customer service.
Jozsef JEGES
15 October 2023
Comment from uk.trustpilot.com
My name is Jozsef Jeges, born in 15-04-1953, Username is Iceman 53. For me Betdaq representing the perfect platform of gamigg wit offering a wide range of events, covering almost all the serious events, many ofthis come to us in live video, They have a fast and friendly customer support nevr have to wait more tha a couple minutes for a representative. Betdaq odds is the best, which is very important on the long run
jtommo
14 October 2023
Comment from uk.trustpilot.com
I recently deposited £100 in my new account, I have not withdrawn it or used it for betting, but it’s gone????
Mark McHugh
14 October 2023
Comment from uk.trustpilot.com
Many thanks to the customer service team doing a great job. Good site, wide variety of betting options and good liquidity. Good interface too...
Peetee Cee
13 October 2023
Comment from uk.trustpilot.com
The interface is a mess and super laggy, liquidity can be poor and despite having plowed thousands through my account, I've never had a single bonus or comp. On the plus side, the CS teams are responsive and the commissions charged aare fair.
Neil Williams
13 October 2023
Comment from uk.trustpilot.com
Issue solved quickly and helpfully
Elaine Naylor
12 October 2023
Comment from uk.trustpilot.com
Reinstated a bonus as I was on holiday, thanks.
WESTON
11 October 2023
Comment from uk.trustpilot.com
The company can improve their customer services by not asking for bank statements don’t worry about the government
David Lambert
06 October 2023
Comment from uk.trustpilot.com
Good offers with low commission. I would not have closed my account if it wasn't for the inept gambling commission wanting to know my financial business.
Derek Heaton
06 October 2023
Comment from uk.trustpilot.com
Never too late with any queries and joining made easy with excellent beginners process
MR Paul Mander
05 October 2023
Comment from uk.trustpilot.com
Agent was very helpful and efficient and helpful.Issue was explained thoroughly only negative was timescale of query from start to finish.
Mr Ian Black
30 September 2023
Comment from uk.trustpilot.com
Easy sign up process, website easy to navigate, liquidity in pre-race markets good, and a viable option to Betfair.
J . Armstrong
29 September 2023
Comment from uk.trustpilot.com
Wait time on live chat was minimal, 1st in the queue. Billy was so helpful, couldn't give any less than 5 stars.
Moh Ali
26 September 2023
Comment from uk.trustpilot.com
Asked why my account was suspended told that the compliance team permanently closed. I have not used the account for some time but no reason from customer support. Will be told that the customer support and compliance are correct and the usual corporate response...very strange way of treating customers.
customer
23 September 2023
Comment from uk.trustpilot.com
Good prices and places, helpful customer service too.
Shaun Cook
23 September 2023
Comment from uk.trustpilot.com
It would have been less but lately when you withdraw it’s going straight into my account so I thought that was the o ly thing to improve on its quick and easy to get bets on and settled quite quickly
John Cleere
21 September 2023
Comment from uk.trustpilot.com
Everything was simple and quick I was told it was the bank who declined my deposit ,
Mr Cook
14 September 2023
Comment from uk.trustpilot.com
Such a shame that the liquidity is so poor on all markets other than horse racing. If you want a bet on any football match outside of the premiership you have to take 10% less than Betfair as everyone is cross betting. Betfair are very lucky that BETDAQ just doesn’t have the markets or liquidity as Betfair have almost become impossible to deal with since Paddypower took over dispite not making a loss for years always restricting my account and wanting to keep me on the phone for hours asking me embarrassing questions.
Anonymous
09 September 2023
Comment from uk.trustpilot.com
Issue withdrawing my money, been given the run around for over 2weeks and still no sign of payment...
Michael Moloney
08 September 2023
Comment from uk.trustpilot.com
Staff are very helpful when you contact them. I had a little problem a week ago and a man called billy and another man called Keith were very helpful
Dave Richardson
05 September 2023
Comment from uk.trustpilot.com
immediate response to a question asked and information requested texted straightaway.
Ian Fernandes
04 September 2023
Comment from uk.trustpilot.com
Deposit query Query resolved quickly
Paul Thompson
02 September 2023
Comment from uk.trustpilot.com
No nonsense effiecent easy chat on line if needed site .,would reccomend to anybody 10/10
Stuart Long
01 September 2023
Comment from uk.trustpilot.com
I dealt with Austin, who was super quick, efficient and helpful.
scott charles
01 September 2023
Comment from uk.trustpilot.com
Very helpful agent
joe
01 September 2023
Comment from uk.trustpilot.com
Great customer service but exchange really needs a search bar.
dan tate
31 August 2023
Comment from uk.trustpilot.com
I love this company even though the liquidity in the markets is poor. This means you are unable to cash out if you are in a winning position during a game. I don't mind that though as Betdaq are such a great company otherwise as they have such a range of sports to bet on even though there is no liquidity. That doesn't matter to me though as I just love this Company. Do your own research of course
Steve M
31 August 2023
Comment from uk.trustpilot.com
Dealt with my queiry reasonable well.sometimes betdaq ask the same question over and over again.I understand this as they are trying to protect the wellfare of the customer.in all 8 out of 10.
Robert P
31 August 2023
Comment from uk.trustpilot.com
The 100 day 0% commission offer is outstanding and should offer a realistic opportunity to compete with the one dominant exchange organisation.This is then followed by the 2% commission rate. Over time if this continues Betdaq will be a serious player in the exchange market.Let's hope so. The currently monopoly is not good for backers or layers.
BW
31 August 2023
Comment from uk.trustpilot.com
Excellent customer service received today, fully resolving my banking issues. Well done Austin, thank you
John Laister
30 November 2023
Comment from uk.trustpilot.com
Customer service you can speak to unlike another exchange. Problem dealt with instantly Hazel was fantastic
Customer service you can speak to unlike another exchange. Problem dealt with instantly Hazel was fantastic