Betdaq PLAYER REVIEWS(1107)
Colin O'Mahony
30 August 2023
Comment from uk.trustpilot.com
Brilliant exchange love it
Regan Bacciochi
30 August 2023
Comment from uk.trustpilot.com
Poo shut me down for being excluded from another account which I done about 6 years ago shambles.
Kalbir
29 August 2023
Comment from uk.trustpilot.com
They have sent me my withdrawls back into my account the next day even during the bank holiday rather than 2-5 days.
john
29 August 2023
Comment from uk.trustpilot.com
Account contral team is bad, they can not tell if I live in UK or USA, just simply suspended my account now.
Ronald
29 August 2023
Comment from uk.trustpilot.com
I downloaded the app ,but when I click the video it takes me away from the inrunning market
Jason Dillane
27 August 2023
Comment from uk.trustpilot.com
The problem was sorted out quickly without any fuss.
Tom
26 August 2023
Comment from uk.trustpilot.com
Great work by Austin after I created unknowingly created a number of issues with my account
Christopher
26 August 2023
Comment from uk.trustpilot.com
I withdrew money into wrong card it’s only pay pal I use ye havnt sorted it yet?
Roy
25 August 2023
Comment from uk.trustpilot.com
Quick and efficient.
John
23 August 2023
Comment from uk.trustpilot.com
Quick answer to my support query and straight forward advice and guidance.
Raymond
23 August 2023
Comment from uk.trustpilot.com
I've found Betdaq very GoodThank YouRaymond
GT
21 August 2023
Comment from uk.trustpilot.com
There is no liquidity so, as an exchange, it's hopeless. You cannot cash out unless you only place a tenner
David Entecott
20 August 2023
Comment from uk.trustpilot.com
Really bad company that take your money and suspend your account at any opportunity avoid at all costs SCAMMERS
Romaric
18 August 2023
Comment from uk.trustpilot.com
Good service
Ketan Patel
14 August 2023
Comment from uk.trustpilot.com
I made enquiry regarding withdrawal but it’s still not resolved and no reply from them.
ian finnegan
12 August 2023
Comment from uk.trustpilot.com
i deposited monies into my account for a couple off days then took the money out and a few days later i went to put monies back into my account and you told me i had reached my limit surley what i take out should come back off my deposit limit a very disgrunteled customer
Michael Curtin
11 August 2023
Comment from uk.trustpilot.com
1.Under source of funds enquiry First it feels like you're being treated as a potential criminal and 2. secondly the process is too long and it should be possible to conduct your inquiries in a swift manner not in drips and pieces.
richard burgess
11 August 2023
Comment from uk.trustpilot.com
Prompt live chat and enquiry debt with efficiency. First class service. Many thanks.
Stuart Hobbs
11 August 2023
Comment from uk.trustpilot.com
the staff were helpful and explained why I was not allowed to place a bet on the sportsbook
David Lataria
10 August 2023
Comment from uk.trustpilot.com
BETDAQ-Bright future is ahead.
Keith macshane
08 August 2023
Comment from uk.trustpilot.com
I like that betdaq has a dedicated phone customer helpline unlike some other bet sites . I did not like when you ring it your on hold for 15 minutes then it hangs up. But when you get through it works well and the staff are polite and helpful. The Web is junk and does not work.
Conor C
08 August 2023
Comment from uk.trustpilot.com
Prompt feedback.Issue identified quickly, communicated clearly to customer in timely fashion.A pleasing customer experience.
Gavin
08 August 2023
Comment from uk.trustpilot.com
Stole over a thousand of me and said they was giving it to charity and suspended my account if you believe that your believe that I just saw a pig flying in a superman cape
Dave Keung
08 August 2023
Comment from uk.trustpilot.com
Fast response and action
Alexander
07 August 2023
Comment from uk.trustpilot.com
Betdaq interacted with me on a professional and timely basis. They were always supportive and gave me good advice so that I gamble within my means and keep it fun.
Lesley Lee
07 August 2023
Comment from uk.trustpilot.com
I had a fast, helpful and friendly response
Graham Pugh
07 August 2023
Comment from uk.trustpilot.com
The customer service guy told me what I wanted.
Dennis P
06 August 2023
Comment from uk.trustpilot.com
What made my experience great yesterday was that my pay query was dealt with quickly and efficiently.Overall very pleased with the customer service.
Mark walton
06 August 2023
Comment from uk.trustpilot.com
Wasn't paid out bet I won,said they'd phone back but didn't,when I rung them back they were very unhelpful
David Miles
03 August 2023
Comment from uk.trustpilot.com
My issue was dealt with and resolved quickly and efficiently
Geoff Poole
03 August 2023
Comment from uk.trustpilot.com
Betdaq eventually approved my verification. I had to update my debit card details prior to making a deposit. Betdaq wouldn't accept the new card details; I raised the matter with them and was told they would look into it. I heard nothing. Upon checking to see if I could make a deposit I discovered that Betdaq require me to go through the verification process again. Betdaq is coming across as incompetent. There are other betting exchanges out there.
Tom
03 August 2023
Comment from uk.trustpilot.com
Have a few issues with bets placed . Last week I placed a bet on the greyhounds, my bet was excepted I watched the entire race . Later I was told my bet was void because I placed the bet 1 second late .I couldn't see that as I watched the hare running and the whole race . The same thing happened a couple of months ago I placed abet on the greyhounds but this time as soon as my bet was accepted I looked up and the dogs were in the home straight, so my bet was placed 25 seconds late .but this time my bet was not voided so I had to contact Customer support.in the end they said my bet was late and refunded me but that was a week after bet was placed .I have since asked for my account to be closed and I'm still waiting. I shall try a different exchange firm . As I do not trust BETDAQ.
James O'Rourke
03 August 2023
Comment from uk.trustpilot.com
Quick response
Liam
02 August 2023
Comment from uk.trustpilot.com
Austin was great! Very friendly and helpful and resolved the issue promptly without any problems.
brian
30 July 2023
Comment from uk.trustpilot.com
very slow to reply to reactivate acoount. almost a week
Sidra ali
30 July 2023
Comment from uk.trustpilot.com
Very good in all methods
Sally Sadler
29 July 2023
Comment from uk.trustpilot.com
I sent a request in to Betdaq & it was actioned so quickly...very impressed
Fernando Bessa
29 July 2023
Comment from uk.trustpilot.com
Very good site for betting and very fast payments, just the casino games are very old., but I recommend 100%.
Marietta Danyi
29 July 2023
Comment from uk.trustpilot.com
The odds so good on many events,with high liability and from now the 0% comission its so cool :)
John Mennell
28 July 2023
Comment from uk.trustpilot.com
I don't know yet because I've just joined
Alex
27 July 2023
Comment from uk.trustpilot.com
Great company
Mahmoud Moaddel
27 July 2023
Comment from uk.trustpilot.com
Always pleasant, and eager to help
Lee Johnson
26 July 2023
Comment from uk.trustpilot.com
Still waiting after making complaint about duplicating bets no response after 2 days
James Langley
26 July 2023
Comment from uk.trustpilot.com
Well I enquired about getting 0% commission. You told me it had been activated but I then looked at my account and it still says 2%. Can I be bothered to wait to chat again or not. Problem not resolved
Ian Bamford
25 July 2023
Comment from uk.trustpilot.com
Very impressed with the customer service I was given
Ron Marshall
25 July 2023
Comment from uk.trustpilot.com
Very helpful if you have any problems .i just wish there was more Liquidity in the Football Markets you cant get any Bets on a lot of the time unless there big Leagues like the Premier League etc
Michael Taplin
24 July 2023
Comment from uk.trustpilot.com
very happy with the company, thankyou
Mark Hill
23 July 2023
Comment from uk.trustpilot.com
No issues with withdrawing funds, very refreshing
Jiris Sas
22 July 2023
Comment from uk.trustpilot.com
Absolutely the worst experience I have ever had with a betting exchange, although Smarkets is also up there. They closed my account for absolutely ZERO reason BEFORE I EVEN STARTED PLAYING. I could say a lot more and go at them but my review will get taken down. These guys have no brain cells for not letting me play with them, I would have made them so much money as I am a regular bettor, I really do not understand the reasoning behind this, they honestly deserve to go bankrupt with such business practices. Honestly Matchbook and Betfair are 100 times better
John Scott
31 August 2023
Comment from uk.trustpilot.com
The system is straight forward and easy to get used to.
The system is straight forward and easy to get used to.