Betdaq PLAYER REVIEWS(1271)
Paul Sheldon
19 December 2023
Comment from uk.trustpilot.com
Thanks for activating the 0% on my account.
Thanks for activating the 0% on my account.
Reply
Renie Nagy
19 December 2023
Comment from uk.trustpilot.com
Helping where they can.Thank u for ur help sorting the commission out. Unfortunately I didn’t ask for ur name. But am sure u know who u are
Helping where they can.Thank u for ur help sorting the commission out. Unfortunately I didn’t ask for ur name. But am sure u know who u are
Reply
John Moore
16 December 2023
Comment from uk.trustpilot.com
Great assistance with their 0% commission offer. Quick % easy, decent lay odds & the occassional free bet offer
Great assistance with their 0% commission offer. Quick % easy, decent lay odds & the occassional free bet offer
Reply
Pat S
15 December 2023
Comment from uk.trustpilot.com
Great service when I needed something sorting out with my account. Top job! Recommended.
Great service when I needed something sorting out with my account. Top job! Recommended.
Reply
Joseph Schirripa
13 December 2023
Comment from uk.trustpilot.com
First class assistance when querying their 0% commission promotion, it was all taken care for me within an hour. The website itself is easy enough to navigate and I've never found liquidity to be an issue when laying bets. Would recommend overall.
First class assistance when querying their 0% commission promotion, it was all taken care for me within an hour. The website itself is easy enough to navigate and I’ve never found liquidity to be an issue when laying bets. Would recommend overall.
Reply
Paul
12 December 2023
Comment from uk.trustpilot.com
The site on the whole is good. If I had 3 criticisms they would be 1) No Cash out on Football markets (over/under goals certainly) 2) When a bet wins and the market closes as complete it still takes a while (an hour sometimes) for the money to go back into your betting account. This is particularly painful if you have limited funds and want to keep on betting without having to deposit again. 3) Takes sometimes upto 24 hours for money to appear in Paypal after a withdrawal. Other bookies take an hour (for example)That said, it's pretty stable and actually a good platform. There could be a few tweaks here and there as to how inplay markets are displayed (Learn a lesson from Bet365, it's easy and clear) BUT on the whole I enjoy using BETDAQ and rarely go elsewhere. Well Done Guys
The site on the whole is good. If I had 3 criticisms they would be 1) No Cash out on Football markets (over/under goals certainly) 2) When a bet wins and the market closes as complete it still takes a while (an hour sometimes) for the money to go back into your betting account. This is particularly painful if you have limited funds and want to keep on betting without having to deposit again. 3) Takes sometimes upto 24 hours for money to appear in Paypal after a withdrawal. Other bookies take an hour (for example)That said, it’s pretty stable and actually a good platform. There could be a few tweaks here and there as to how inplay markets are displayed (Learn a lesson from Bet365, it’s easy and clear) BUT on the whole I enjoy using BETDAQ and rarely go elsewhere. Well Done Guys
Reply
Michael
08 December 2023
Comment from uk.trustpilot.com
still no feature coming up scam site defo
still no feature coming up scam site defo
Reply
Charlie c
08 December 2023
Comment from uk.trustpilot.com
Verification process is a nightmare! Asked for proof of id, proof of address, bank statement, a selfie holding my id and a copy of my PayPal sent all this in and then they say we need a picture of the back of your licence( isn’t the back of everyone’s licence the same) 😅 on day 8 and still not verified! Supposedly the security team have to have a look! In my experience any bookmaker or site that starts going over the top with verification you know there’s going to be withdrawal problems down the line!
Verification process is a nightmare! Asked for proof of id, proof of address, bank statement, a selfie holding my id and a copy of my PayPal sent all this in and then they say we need a picture of the back of your licence( isn’t the back of everyone’s licence the same) 😅 on day 8 and still not verified! Supposedly the security team have to have a look! In my experience any bookmaker or site that starts going over the top with verification you know there’s going to be withdrawal problems down the line!
Reply
Gerry Lawless
07 December 2023
Comment from uk.trustpilot.com
I fail to understand how a profitable account is not permitted to rejoin Betdaq. In fact I have been barred for life with no explanation.
I fail to understand how a profitable account is not permitted to rejoin Betdaq. In fact I have been barred for life with no explanation.
Reply
Michael
06 December 2023
Comment from uk.trustpilot.com
betdaqs casino games are very unfair the features on megaways games are fare to infrequent and it seems they only come up once you have invested a large amount of spins be aware of this if using this site
betdaqs casino games are very unfair the features on megaways games are fare to infrequent and it seems they only come up once you have invested a large amount of spins be aware of this if using this site
Reply
Kevin Barbara
06 December 2023
Comment from uk.trustpilot.com
I have to say I have not been long as a client but I am very satisfied with the way I was assisted .
I have to say I have not been long as a client but I am very satisfied with the way I was assisted .
Reply
Gambling Addict turned MB
06 December 2023
Comment from uk.trustpilot.com
Prompt response to request for 0% commission as I am a member of Outplayed. DM with their rep who is also looking to improve the service they offer the match betting community. I look forward to seeing how this develops in the weeks ahead.
Prompt response to request for 0% commission as I am a member of Outplayed. DM with their rep who is also looking to improve the service they offer the match betting community. I look forward to seeing how this develops in the weeks ahead.
Reply
Andrew Gilham
06 December 2023
Comment from uk.trustpilot.com
Helpful customer service from this rapidly improving exchange. Good liquidity on a range of markets and competitive odds.
Helpful customer service from this rapidly improving exchange. Good liquidity on a range of markets and competitive odds.
Reply
John Laister
30 November 2023
Comment from uk.trustpilot.com
Customer service you can speak to unlike another exchange. Problem dealt with instantly Hazel was fantastic
Customer service you can speak to unlike another exchange. Problem dealt with instantly Hazel was fantastic
Reply
William Watson
25 November 2023
Comment from uk.trustpilot.com
It wasn't great, but cannot fault the lady telephonist at the other end.
It wasn’t great, but cannot fault the lady telephonist at the other end.
Reply
Alex
25 November 2023
Comment from uk.trustpilot.com
Issue solved in minutes
Issue solved in minutes
Reply
Craig weston
25 November 2023
Comment from uk.trustpilot.com
No one helped me and my moneys still in my account
No one helped me and my moneys still in my account
Reply
Legsy Levin
22 November 2023
Comment from uk.trustpilot.com
My withdrawal was nowhere to be found in bank transactions 15 hours after it was made.
My withdrawal was nowhere to be found in bank transactions 15 hours after it was made.
Reply
Jeff Hogan
21 November 2023
Comment from uk.trustpilot.com
Had to contact you recently.Really prompt responce,very friendly,resolved quickly
Had to contact you recently.Really prompt responce,very friendly,resolved quickly
Reply
Martin
15 November 2023
Comment from uk.trustpilot.com
They keep telling me me I am excluded never heard of them until my racing yard is soonsed by themI also heard they sponsor Milton Harris race Horsectrainer who is suspended and waiting for hearing ???????
They keep telling me me I am excluded never heard of them until my racing yard is soonsed by themI also heard they sponsor Milton Harris race Horsectrainer who is suspended and waiting for hearing ???????
Reply
Keith
09 November 2023
Comment from uk.trustpilot.com
They did not help or do anything required.
They did not help or do anything required.
Reply
Jat
08 November 2023
Comment from uk.trustpilot.com
Great support team . I like the fact payment withdrawals are fast Great betting site
Great support team . I like the fact payment withdrawals are fast Great betting site
Reply
Mr A Boswell
08 November 2023
Comment from uk.trustpilot.com
Austin did what he said and called me back
Austin did what he said and called me back
Reply
Charlotte
06 November 2023
Comment from uk.trustpilot.com
Easy to use and very reliable
Easy to use and very reliable
Reply
Joseph Thompson
05 November 2023
Comment from uk.trustpilot.com
BETDAQ gives you more chances of winning with the back /lay options although they don’t pay first past the post or best odds guaranteed it would become a great site if they could somehow develop this .
BETDAQ gives you more chances of winning with the back /lay options although they don’t pay first past the post or best odds guaranteed it would become a great site if they could somehow develop this .
Reply
Ian-Sharne Penman
04 November 2023
Comment from uk.trustpilot.com
quick to solve the problem
quick to solve the problem
Reply
Paul Matthewson
03 November 2023
Comment from uk.trustpilot.com
Problem was resolved very quickly.
Problem was resolved very quickly.
Reply
Pat Dennis
30 October 2023
Comment from uk.trustpilot.com
prompt response , courteous, helpful
prompt response , courteous, helpful
Reply
Nirmal Ale
30 October 2023
Comment from uk.trustpilot.com
one of the best exchange platform for trader.
one of the best exchange platform for trader.
Reply
Dimitri L
29 October 2023
Comment from uk.trustpilot.com
Navigation, the whole layout, options ,wealth of betting and fast payout
Navigation, the whole layout, options ,wealth of betting and fast payout
Reply
kacper
29 October 2023
Comment from uk.trustpilot.com
I take the time to send the docs you want but you can't even be arsed to take 30 seconds to check them, or reply to my emails. Apparently the 0% commission starts straight away so the longer you drag this out the less time I have to use it. In other words, a con
I take the time to send the docs you want but you can’t even be arsed to take 30 seconds to check them, or reply to my emails. Apparently the 0% commission starts straight away so the longer you drag this out the less time I have to use it. In other words, a con
Reply
Katherine
28 October 2023
Comment from uk.trustpilot.com
Clear advice. Quick decision
Clear advice. Quick decision
Reply
Adrian
28 October 2023
Comment from uk.trustpilot.com
You answer phone and sort it out..Thank you
You answer phone and sort it out..Thank you
Reply
David
24 October 2023
Comment from uk.trustpilot.com
Self excluded for a year. Requested account be opened after the year ended, asked for passport and utility bill then told account permanently closed! Why did they need my passport and utility bill to tell me this.Gone elsewhere to company with decent customer service.
Self excluded for a year. Requested account be opened after the year ended, asked for passport and utility bill then told account permanently closed! Why did they need my passport and utility bill to tell me this.Gone elsewhere to company with decent customer service.
Reply
Jozsef JEGES
15 October 2023
Comment from uk.trustpilot.com
My name is Jozsef Jeges, born in 15-04-1953, Username is Iceman 53. For me Betdaq representing the perfect platform of gamigg wit offering a wide range of events, covering almost all the serious events, many ofthis come to us in live video, They have a fast and friendly customer support nevr have to wait more tha a couple minutes for a representative. Betdaq odds is the best, which is very important on the long run
My name is Jozsef Jeges, born in 15-04-1953, Username is Iceman 53. For me Betdaq representing the perfect platform of gamigg wit offering a wide range of events, covering almost all the serious events, many ofthis come to us in live video, They have a fast and friendly customer support nevr have to wait more tha a couple minutes for a representative. Betdaq odds is the best, which is very important on the long run
Reply
jtommo
14 October 2023
Comment from uk.trustpilot.com
I recently deposited £100 in my new account, I have not withdrawn it or used it for betting, but it’s gone????
I recently deposited £100 in my new account, I have not withdrawn it or used it for betting, but it’s gone????
Reply
Mark McHugh
14 October 2023
Comment from uk.trustpilot.com
Many thanks to the customer service team doing a great job. Good site, wide variety of betting options and good liquidity. Good interface too...
Many thanks to the customer service team doing a great job. Good site, wide variety of betting options and good liquidity. Good interface too…
Reply
Peetee Cee
13 October 2023
Comment from uk.trustpilot.com
The interface is a mess and super laggy, liquidity can be poor and despite having plowed thousands through my account, I've never had a single bonus or comp. On the plus side, the CS teams are responsive and the commissions charged aare fair.
The interface is a mess and super laggy, liquidity can be poor and despite having plowed thousands through my account, I’ve never had a single bonus or comp. On the plus side, the CS teams are responsive and the commissions charged aare fair.
Reply
Neil Williams
13 October 2023
Comment from uk.trustpilot.com
Issue solved quickly and helpfully
Issue solved quickly and helpfully
Reply
Elaine Naylor
12 October 2023
Comment from uk.trustpilot.com
Reinstated a bonus as I was on holiday, thanks.
Reinstated a bonus as I was on holiday, thanks.
Reply
WESTON
11 October 2023
Comment from uk.trustpilot.com
The company can improve their customer services by not asking for bank statements don’t worry about the government
The company can improve their customer services by not asking for bank statements don’t worry about the government
Reply
David Lambert
06 October 2023
Comment from uk.trustpilot.com
Good offers with low commission. I would not have closed my account if it wasn't for the inept gambling commission wanting to know my financial business.
Good offers with low commission. I would not have closed my account if it wasn’t for the inept gambling commission wanting to know my financial business.
Reply
Derek Heaton
06 October 2023
Comment from uk.trustpilot.com
Never too late with any queries and joining made easy with excellent beginners process
Never too late with any queries and joining made easy with excellent beginners process
Reply
MR Paul Mander
05 October 2023
Comment from uk.trustpilot.com
Agent was very helpful and efficient and helpful.Issue was explained thoroughly only negative was timescale of query from start to finish.
Agent was very helpful and efficient and helpful.Issue was explained thoroughly only negative was timescale of query from start to finish.
Reply
Mr Ian Black
30 September 2023
Comment from uk.trustpilot.com
Easy sign up process, website easy to navigate, liquidity in pre-race markets good, and a viable option to Betfair.
Easy sign up process, website easy to navigate, liquidity in pre-race markets good, and a viable option to Betfair.
Reply
J . Armstrong
29 September 2023
Comment from uk.trustpilot.com
Wait time on live chat was minimal, 1st in the queue. Billy was so helpful, couldn't give any less than 5 stars.
Wait time on live chat was minimal, 1st in the queue. Billy was so helpful, couldn’t give any less than 5 stars.
Reply
Moh Ali
26 September 2023
Comment from uk.trustpilot.com
Asked why my account was suspended told that the compliance team permanently closed. I have not used the account for some time but no reason from customer support. Will be told that the customer support and compliance are correct and the usual corporate response...very strange way of treating customers.
Asked why my account was suspended told that the compliance team permanently closed. I have not used the account for some time but no reason from customer support. Will be told that the customer support and compliance are correct and the usual corporate response…very strange way of treating customers.
Reply
customer
23 September 2023
Comment from uk.trustpilot.com
Good prices and places, helpful customer service too.
Good prices and places, helpful customer service too.
Reply
Shaun Cook
23 September 2023
Comment from uk.trustpilot.com
It would have been less but lately when you withdraw it’s going straight into my account so I thought that was the o ly thing to improve on its quick and easy to get bets on and settled quite quickly
It would have been less but lately when you withdraw it’s going straight into my account so I thought that was the o ly thing to improve on its quick and easy to get bets on and settled quite quickly
Reply
Josh Dutson
19 December 2023
Comment from uk.trustpilot.com
Great odds, great customer support
Great odds, great customer support