BetDukes PLAYER REVIEWS(1082)
Joanne
12 June 2023
Comment from uk.trustpilot.com
THIS IS BY FAR THE WORST BETTING WEBSITE YOU WILL EVER COME ACROSS THE CUSTOMER SUPPORT ARE ROBOTS AND FAIL TO EVEN TELL YOU IF YOU WILL “EVER BE PAID” WHAT YOU WIN. THEY IGNORE EMAILS AND DO NOT PROCESS WITHDRAWALS AVOID LIKE YOUR LIFE DEPENDS ON IT IF YOU DO NOT WISH TO BE SCAMMED!!!!
Anthony Ryan
17 February 2023
Comment from uk.trustpilot.com
Scam company lets you deposit but keeps your winnings, if you open an account with these you will regret it believe me, they have kept my winnings from 2 weeks ago , closed both bet storm and bet dukes account, yet they tell me to go to my account and upload docs !!! how stupid is that, they are on the verge of being unlicensed in UK so beware they will take your money but not pay you out thats for sure.
Patrick
08 December 2022
Comment from uk.trustpilot.com
Business does not pay out. Accepts deposits. Ignores emails, chats and simply do not process withdrawals. Avoid at all costs. Scam
Pete
01 October 2022
Comment from uk.trustpilot.com
AVOID!!! AVOID!!!! AVOiD!!! - if Beene siting to withdrawal over 1,000 for 2 weeks and can get no joy whatsoever from their chat or email… DO NOT DEPOSIT!!! You won’t get any money back if you win
customer
08 September 2022
Comment from uk.trustpilot.com
This is a terrible company and one which I would avoid.I have been trying to contact them for a long time regarding a withdrawal which I have not received and I only get silence back. Disgraceful.
Michael
09 August 2022
Comment from uk.trustpilot.com
Absolutely appalled at the level of support and slow withdrawal/verification process. Paid in 2000, trying to withdraw 4000 and keep getting excuse after excuse like "docs couldnt be opened" even though they are fine and I can open them. I can't recommend this company. I seriously hope i get my funds soon!
Donal
15 July 2022
Comment from uk.trustpilot.com
PROGRESSIVE PLAY COMPANYPeople, this is another one of the sister websites owned by Progressive Play in Malta. Just like the others (mobilewins etc), they do NOT pay out.They are licences to trade in UK and I have no idea why authorities cannot put a stop to the scam they pull.Research your bookies before you deposit. We sometimes forget about it once the signing up process goes so easy but then if you want to withdraw, that’s when it all goes wrong and you come on here to search for the bookie and these reviews are all you will find.It looks like no one will do anything about these cheats unless we together make an appeal to the gambling commission or ombudsman. Trading standards or even BBC rogue traders.Otherwise hundred more will get caught like we did.
Volodymyr
20 May 2022
Comment from uk.trustpilot.com
Under no circumstances should you bet at Betdukes. Do not follow their own terms and conditions. I bet exclusively on the NBA. Passed verification before the deposit without problems. Made 2 deposits of 900 pounds now on account of 2560 pounds, which I can not withdraw. Although my account is completely verified. When I was able to win not a large sum, many problems began. I provided all the necessary documents + all the additional ones required, but it was not enough. Now they demand that I go to a notary and certify my documents. They also want me to notarize my utility bill andbank card. But I never made a deposit through a bank card. And according to their rules for the British player, they had to ask everything they needed before the first deposit. As it is specified in them in rules and also it obliges to do them the gambling commission to which they are subordinated. In this situation, I am constantly ignored. Now appealed to regulatory authorities. Therefore, the reputation of Betdukes wants the best, do not make a deposit with them in any case.
Adam Morning
09 December 2021
Comment from uk.trustpilot.com
Holding £850 of MY MONEY and sent everything they need and still not giving me my money.Do not use this company
M Bekir
06 December 2021
Comment from uk.trustpilot.com
This site are asking people to give them review for free spins, so if you see any positive reviews, they are not real.The sport welcome offer is a scam with 10xwager and wining cap which means scam. The chat service is slow and doesnt respond for ages.
david naughton
17 November 2021
Comment from uk.trustpilot.com
had a account with boylesports 9 months won about £1200 on greyhound racing sheffield and got closed down. they open up 5 minutes before the ist race with early prices that are under 90 per cent under other companies and have the cheek to close punters down who open accounts up. 1 star because i cant give half a star.
Jm
17 November 2021
Comment from uk.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
Mr Hunt
17 November 2021
Comment from uk.trustpilot.com
I have found QuinnBet very easy to use, they offer competitive prices on football and racing. The withdrawals go through very quickly, haven't had a problem with this company, highly recommended.
paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
Lynn
17 November 2021
Comment from uk.trustpilot.com
Never have a problem with QuinnBet, always good service.
Sarah
17 November 2021
Comment from uk.trustpilot.com
This site is a Scam and also it made me realise I am dumb to spend my hard earned cash on a website that just scams you. I was playing roulette and my number came through and I would have won £3500 but instead a message comes bet rejected after saying bet accepted . So I need to stop gambling full stop . I might as well give my hard earned cash to a random guy on a street. That’s what we are doing when gambling on these stupid sites. Just the thrill of chasing money.
Oz
17 November 2021
Comment from uk.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Sammy
17 November 2021
Comment from uk.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Brian
17 November 2021
Comment from uk.trustpilot.com
Great website, odds are good. Their enhanced specials make them better than rivals
PM
17 November 2021
Comment from uk.trustpilot.com
Intuitive site and working just as expected. Really like the no fee Saturdays.
VJ
17 November 2021
Comment from uk.trustpilot.com
Always a positive experience from parimatch like today, customer service attentive to the issue and resolved with best outcome!! Really enjoy interface intuitive user friendly and the same can be said about the customer service team. App is ace, odds are cracking, offers are spectacular always look forward to login ;D
Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
Brian
17 November 2021
Comment from uk.trustpilot.com
The good: Game selection, rakeback, promotionsThe bad: The software is incredibly buggy: disconnections, paused tournaments (that never resume), random freezes etcZero communication around said technical problems, nor any fixes/reassurances it won't happen again Ignorant, poorly trained customer service team - They ignore questions, they offer nothing in way of apology for the issues. Some can't even find themselves to look through a customers account. Lately I was even auto-reg'd for a tourney. It wasn't a feeder that auto regs and PP neither told me how it occurred nor refunded the ticket. Why would I continue playing when its breaks a lot but moreover you do nothing to remedy dissatisfaction/keep players loyal.
Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
angreeeee
16 November 2021
Comment from uk.trustpilot.com
LostCSKA (ICE)3-1Lokomotiv (FC Legenda)Under 4.5 - Match Under/Over 4.5 Goals Live4/11Bet informationStake: £10.06Returned: £0.00They are the worst in the world. How I could lost this one?
Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over £67k a year, so I don't think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
Mark
16 November 2021
Comment from uk.trustpilot.com
Fantastic support from the on line chat who sorted my issue with speed. Also, great app, use it daily.
Robert Avery
16 November 2021
Comment from uk.trustpilot.com
Signed up for the "welcome" offer. Placed about 6 small bets to test the waters, (I don't know alot about sports so stuck to £5 or £10 at a time). Saw an offer where they had boosted the odds so decided to take a leap of faith. Deposited £20, which they accepted, Tried to place the bet and was told my account was restricted to 50p bets. No email, no notification, I had to go on live chat to find out.I re-read their Ts&Cs, apparently they reserve the right to ban/restrict you if you like "low risk betting". So much for the Gamble Aware code!! Avoid.
kelly
16 November 2021
Comment from uk.trustpilot.com
The usual game i play has been back on site 3 deposits on this and only a 40p win??? Really. Seems being of the site the RTP is 0.
James
16 November 2021
Comment from uk.trustpilot.com
The welcome bonus is definitely rigged. 200 spins at 10p. So basically £20 pound spent on the slot for £4.40 win. That’s an absolute joke. You can play the game on any other site out their and you will see for your self that it’s been rigged. It’s either rigged or the RTP is like 25%
Dan
16 November 2021
Comment from uk.trustpilot.com
Couldn’t give one star otherwise I would, be greatful even got one. Deposited on paddy power, won some money. When I withdrew my account was suspended. All ID given to them as they requested, account verified yet 3 weeks later my account is still suspended with no communication what so ever. Customer service is a load of rubbish and they can’t even help. Would avoid paddy power at all costs as they will just take your money and suspend your account.
BigAl
16 November 2021
Comment from uk.trustpilot.com
Would give 10 stars if possible. Great range of slots and really good customer service. One of the most important things about this casino is you can trust the withdrawal system. Once you're verified you are verified! None of that sending endless verification documents through like so many casinos do - all with the intent of slowing down payments and making you spend your winnings. This site doesn't mess around and the withdrawals are super quick. Definitely recommend if you want to enjoy your spins knowing that your winnings will actually arrive. I'm sticking with BetVictor!
paul
16 November 2021
Comment from uk.trustpilot.com
very good inpressed
Alison
16 November 2021
Comment from uk.trustpilot.com
Still as vile as ever I see!!!! Don't waste your time or money on this site,it's ALWAYS over is seconds & no fun AT ALL. You've had enough of my money,its a shame I cant put screenshots on here,I'm happy to prove how bad they are ???????????
Alex Lawson
16 November 2021
Comment from uk.trustpilot.com
Easy to use, quick in payouts. Worth giving them a try
Peter
16 November 2021
Comment from uk.trustpilot.com
Put a bet on Lewis Hamilton to win the Brazilian F1 race, as half the world know he won, but these charlatans settle the bet as a loss. Almost 48 hours later I’m still being told that it is being investigated by the sports team, some sports team they must have not knowing the result of one of the biggest sporting events of the weekend. Avoid this company!
David Tamworth
16 November 2021
Comment from uk.trustpilot.com
Aside from the fact that the site is dreadful and they ban winners (see previous review), you should be warned that getting your money back from Fansbet can be extremely difficult.Like many other second-rate bookmakers, Fansbet will make you jump through some ID hoops, but get this - a bank statement isn’t enough, it has to be physically stamped by your bank! In this day and age of technology, Fansbet want their customers to go into their bank branch and ask them to stamp a statement just to get their own money back from their Fansbet account. It’s an utterly ridiculous and unnecessary step that Fansbet will claim is required for their Know Your Customer regulations. In reality, they are just hoping you can’t be bothered to do this and you’ll forget about the money in your account. They’ll then probably declare the account ‘dormant’ after a while and take the money. No other bookmakers require a stamped bank statement. You don’t even need a stamped bank statement to get a mortgage, yet you apparently need it to withdraw funds from Fansbet. Hilarious. If you’re intending to win, don’t use Fansbet unless you’re happy to take a trip to your bank and get a statement stamped…
Katie
16 November 2021
Comment from uk.trustpilot.com
Waiting for my complaint to be resolved over a week so far
Michael
16 November 2021
Comment from uk.trustpilot.com
I never leave reviews usually but Im so frustrated with the company. I placed a bet and received 2 free bets which all went smoothly. When placing the 2 free bets I found a team I fancied to win and as it was a good price I put both free bets on this team, which won. I was contacted a short time later saying that I had breached the terms and conditions by placing both bets on the same result. As this was against terms and conditions the bet and winnings were voided, which is understandable but was a totally honest mistake. I contacted the company to explain and accepted that as I breached the terms and conditions then the bet should be voided. As this was a genuine mistake however I asked if the free bets could be reinstated but they informed me this would not be done and am now banned from receiving any further bonuses or promotions. As I said previously this really was a genuine mistake and if I had bet on 2 opposite outcomes so that one of the bets would win then I would understand being banned from receiving further bonuses.As much as this is frustrating for me I suppose I am also writing the review so that people are aware and take note of the terms and conditions within these bonuses.Just to update this review that mansionbet have replied to my original review.As I stated previously I totally accept that I breached the terms and conditions of the free bet as I did not read in full the terms and conditions but this was a genuine mistake and I hold my hands up.It is however the company's decision to not allow me to have those free bets recredited to my account as it was a genuine mistake or receive any further promotions or bonuses.
Andrea Leighton
15 November 2021
Comment from uk.trustpilot.com
This is the WORSE slots site on the market hands down. DO NOT GIVE THEM YOUR MONEY. nothing but dead spins and bonuses under 10x constantly. Absolutely disgusting. £90 gone in 11mins there on mostly 50p stakes.
James
18 July 2023
Comment from uk.trustpilot.com
Guys, please Avoid this Company at all costs they don't like to pay out, they were happy when I was Losing £2800 but I managed to turn it around and done first Withdrawal of £713.64 and the Second Withdrawal of £2363 didn't Process it for more 24 hours to then get an email to say I needed to Verify myself which is fine so they asked for a picture of Passport, Proof of address and bank card, after this was Verified they Removed the Verification on the account have a Screenshots then asked me to hold my Driving license by my face and a Bank statement which I have done guess what they Rejected it asking me to send a Bank statement with payments from my bank to this company which they know isn't possible as it won't be on my Bank statement till next month as they won't take Screenshot, but every time they just Change the goal post and ask for Something else to Avoid paying you out, I now have had to contact gambling committee and IBAS who both said this isn't allowed so now got wait for a final response so IBAS can take it on to get my money
Guys, please Avoid this Company at all costs they don’t like to pay out, they were happy when I was Losing £2800 but I managed to turn it around and done first Withdrawal of £713.64 and the Second Withdrawal of £2363 didn’t Process it for more 24 hours to then get an email to say I needed to Verify myself which is fine so they asked for a picture of Passport, Proof of address and bank card, after this was Verified they Removed the Verification on the account have a Screenshots then asked me to hold my Driving license by my face and a Bank statement which I have done guess what they Rejected it asking me to send a Bank statement with payments from my bank to this company which they know isn’t possible as it won’t be on my Bank statement till next month as they won’t take Screenshot, but every time they just Change the goal post and ask for Something else to Avoid paying you out, I now have had to contact gambling committee and IBAS who both said this isn’t allowed so now got wait for a final response so IBAS can take it on to get my money