Betfair PLAYER REVIEWS(1997)

Gemma Torr
03 April 2024
Comment from uk.trustpilot.com
LIAM!! in the safer gambling team you star. Speedy, attentive, no messing around and easily solved my access issues and got me ready to play again. Thanks for being so efficient and easy to chat to.

Simon Eaves
03 April 2024
Comment from uk.trustpilot.com
Don't be scammed like me, beware. Signed up, verified my account and deposited my money, placed my bet and then they closed my account permanently unless I would provide 4 pieces of personal identification. No chance, I'm not sending pictures of all my all my personal details to some random call centre the other side of the world. My guess is they do this to a random selection of people to stop the them taking advantage of the promotions and recoup possible losses. Also to sell your data obviously.

Janis
03 April 2024
Comment from uk.trustpilot.com
Great Customer service. Especially since i can compare with other Bookies, like Skybet. No waiting for Live Chat and everything was resolved right away. Very nice and polite customer service representatives. Professional services. It is he only Bet exchange service i will use. And Sportsbook is amazing too.

Website User
02 April 2024
Comment from uk.trustpilot.com
Disgusting firm spent loads and refusing to pay out on my bet which I have evidence that clearly won SCAM stay away from them

Mikey C
01 April 2024
Comment from uk.trustpilot.com
Deposited my first ten pound and they suspended my account wanting every single bit of personal information to unlock it.. complete scam

August Gate
01 April 2024
Comment from uk.trustpilot.com
I had a helpful attention not like last time, this makes me feek happy. Thanks to this agent

Stephen Conway
31 March 2024
Comment from uk.trustpilot.com
They are a very respectable business, and quick to investigate queries. Great platform too.

adam darlington
31 March 2024
Comment from uk.trustpilot.com
I have been a member of betfair.com for over 13 years, Never had one issue, lovely staff, always been able to make withdrawels & the website always works perfect.

Paul Wilson
30 March 2024
Comment from uk.trustpilot.com
If you like rigged slots this is the site for you, spend hundreds and no bonus or feature if you do pays minimum, i have numerous pieces of video evidence of games robbing me and they hide behind scripts and fob you off, need exposing for what they are

dani girl
30 March 2024
Comment from uk.trustpilot.com
Could not be any further from the truth!!!!! More like betunfair do NOT I'm mean do NOT play the slots rigged beyond belief, I mean I no they all are but this site takes the pi**

Patrick Flynn
28 March 2024
Comment from uk.trustpilot.com
I couldn't withdraw my funds to my Irish bank account even though I deposited over 5k using that card. The team are going to change my account to euros so I can withdraw it tomorrow between 9am and 5pm. I will be back to update this review after I talk to Betfair tomorrow. I spent about 5 hours on chat to get to this point.

Anna Gladysz
28 March 2024
Comment from uk.trustpilot.com
Nothing but pure scam and thetf.shamles dirty rats without dignity stealing from people.this site should have licence suspended for thetf.Rigged games all over the site.bunch of criminals.highly recommend to avoid those thieves

S.Webb
28 March 2024
Comment from uk.trustpilot.com
Resolved my issue very fast and friendly, no problem at all, very quick response, highly recommend Betfair Exchange

Nashwan
27 March 2024
Comment from uk.trustpilot.com
Betfair threaten to steal my money!I've had an account for over 20 years. My account was closed as they wanted a copy of my passport or driving license. They already have my name address,DOB,bank details and other data. I am on the UK electoral roll. I refused to copy my passport to their offshore Indian call centre on security grounds.They now state they will refuse to pay any winnings I am due until I send a copy of my passport. Betfair company secretary Mr Jonathan Seeley ignored my letter. BE WARNED

JokE
27 March 2024
Comment from uk.trustpilot.com
Great Support all sorted in cuple min , very fast pay outs , Last night I won for deposit 5 pound jackpot £280

Spencer Pearce
27 March 2024
Comment from uk.trustpilot.com
Betfair/Paddy Power slots don't play rigged to the hilt worst in the industry RTP under 10% millions of spins no bonuses should be investigated at the highest level and licenses withdrawn.Betfair/Paddy Power merged into one in 2016 fake positive reviews are being posted on both platforms 1.3 is the true indication of the ineptitude of both companies do not trust either.

helen foley
26 March 2024
Comment from uk.trustpilot.com
Excellent service from Andrew who helped me to take a photograph of myself with my driving licence. His patience bearing with me for over 1 hour was exemplary. Excellent service.

Nickie Oakwood
26 March 2024
Comment from uk.trustpilot.com
The site and experience is like 90% perfect. I have recently had an issue with incorrectly settled bets. After reaching out to the @BetfairCS team on Twitter I had dealings with real people whom I genuinely felt that I as a customer mattered. We worked together and they worked with the Trading team and my bets got rectified and the correct monies in my account.I never fear that I shall log in and my bankroll shall be gone and "THIS SITE CAN'T BE REACHED". I have had some very negative experiences with several low rate bookies. Fool me once....Betfair are one of the genuine Bookies who act with honour and integrity!

James O'malley
26 March 2024
Comment from uk.trustpilot.com
Had a problem with withdrawings winnings from my betting account _ I had an attempted fraud on Lloyds Bank debit card - whish had to be cancelled and a new on produced. This lead to a restriction on the amount I could withdraw after a winning bet - Betfair Chat line was excellent - they were open after I go back from work - the problem was clearly explained to me and after a few security questions and ID requests the matter was settled and I returned to my normal use of the account

Tempany Steve
26 March 2024
Comment from uk.trustpilot.com
I had a problem with one of the free games and the advisor sorted

Character Bidgood
26 March 2024
Comment from uk.trustpilot.com
I used this company for years but they banned me for not providing ID. My two emails to the CEO were passed onto complaints who just gave me a list of accepted ID. Without seeming to care about how difficult these things are to get how does a driving licence which is simply a document that qualifies you to drive keep all your sensitive information which even I am not allowed to have safe. My mental health has to sufferin silence because the world can't keep my name which everyone knows anyway safe stop blaming staff they don't make policy o n id that's not building trust and don't blame customers they don't make policy either and we paid for all the fancy mansions and weapons in Israel.

Luigi Carrieri
26 March 2024
Comment from uk.trustpilot.com
As soon as a put a bet on horse racing the odds changes dramatically I think the odds are manupulate by the owners

Michelle Cann
25 March 2024
Comment from uk.trustpilot.com
Excellent service from staff i spoke to, got my account up and rynning in no time 😊

Chloe
25 March 2024
Comment from uk.trustpilot.com
ive had this app not even 2 weeks spent £100 for time i played on slots had no bonus wins or anything went on today £20 not one bonus i won 10p off £1 spins dont waste your money! gala slots are better they seem fair sometimes you do have losses but its fair and tombola is good but honestly dont waste your money its a rip off

Kirst
25 March 2024
Comment from uk.trustpilot.com
This site honestly it’s awful no matter what deposit never pays out what so ever it’s just loss after loss and even if you do land on a bonus that’s if you do pays you barely anything 10 pounds at most it’s an awful site and definitely not worth putting your money on it

Consumer
24 March 2024
Comment from uk.trustpilot.com
Experience in the process of withdrawal is fast and efficient if there is any delays the help and support line will provide the necessary information to help your query and resolve the matter in a timely manner

Nicola Haslam
24 March 2024
Comment from uk.trustpilot.com
I joined BetFair and redeemed my free spins. After filling in my details it came up "account verified" . I played my free spins without any problems and won a small amount of money. I decided to request payment as I usually do when I've joined a new site (to ensure that all is genuine). As soon as I requested to cash out my winnings I was asked for extra identification. I contacted the help desk to advise I had no photographic identification except the voters id form. I have proof of address and can verify my bank account. I am on the electoral role so my identity can easily be confirmed . However if there was an issue with my identity why was I allowed to participate in betting? The only time there was a problem was when I requested a payment

Steve
23 March 2024
Comment from uk.trustpilot.com
Issue resolved quickly, once I was transferred from the bot to an agent, thank you Reuben.

Mário Rodrigues
23 March 2024
Comment from uk.trustpilot.com
Hello. I was a Betfair customer for 5 years, using the exchange almost daily (and often the sportsbook) and out of nowhere Betfair closed my account and kept my balance (almost £5,000). They didn't give me any explanation or satisfaction... they just said the account had been closed on business grounds. So I ask: is this the action of a serious company? Closing an account with 5 years of history, over £50,000 in lifetime summary, from a profitable customer who paid premium fees weekly? It seems that Betfair is trying to drive away profitable customers and only wants recreational ones, thereby ending the exchange. Personally, I find it tremendously unfair that they kept such money from me. Therefore, I advise you to be careful with Betfair and to deposit as little money as possible there, as they can close your account at any time without giving explanations.

LC
23 March 2024
Comment from uk.trustpilot.com
Using vouchers as a withdrawal choice is a genius idea, who ever thought of that should be proud of themselves. Good choices as well. Great thinking forward from the site, and a better solution than putting in another "safe Play" tool. Happy to play knowing I can have this as a safe option (that works) when/ if i withdraw.

Unubold
20 March 2024
Comment from uk.trustpilot.com
Stay the f away from this company, spun the same slot for about 2 hours straight and about 1000 spins later no bonus still. The slots payout is absolutely garbage compared other casinos.

Des Shaw
20 March 2024
Comment from uk.trustpilot.com
I placed a bet On Ten Lengths Tom in the 13:50 at Sandown on 09/03/2024.According to Weatherbys the horse was not qualified for the race and was withdrawn on 04/03/2024 with a press release to that effect on 05/03/2024.Betfair accepted my bet on 06/03/2024.I made the enquiry to Weatherbys because I noticed that several other firms were not quoting the horse shortly after I backed it.They are declaring it a losing bet despite many hours spent by me on Betfair 'Help' trying to get them to see sense.Apparently, I am to get a detailed explanation by email.I can't wait!Update 20/03/2024: Betfair have eventually relented and paid up. I received an email (to which I am not allowed to reply) including an 'apology for any inconvenience'. No word of compensation for hours spent on the 'Help' chat and the annoyance of being repeatedly, and condescendingly, told that I am wrong. Customer service? Bleh!

Teebee
19 March 2024
Comment from uk.trustpilot.com
Another company thats needs its licence revoked worst gambling site yet again don't play guys

Nick
19 March 2024
Comment from uk.trustpilot.com
Barely any payouts, despite £900 put in. Yes I know it's gambling but this site is pure basic win or lose, other sites offer better deals on your cash without restrictions, this place is way behind in the times. Not worth the hassle.

Jacinta Dias
17 March 2024
Comment from uk.trustpilot.com
My experience with this Casino is Zero.Joined in September 2023,the games don't pay.There is no review in Pragmatic play egg Big bass splash like other casinos,very smartly they want to hide the play history from its players.Eats all deposit..will never pay more than £20 on any game..Stay away..Definitely the lowest rtp and game provider.Pinball promotion is useless..will give u 20p 5 free spins and once in 6 months a 1£

Jordan Whitby
17 March 2024
Comment from uk.trustpilot.com
I reopened my account they said it’d be open on 2 days, 2 weeks later and every time I go on chat they refuse to help and tell me to wait. Constantly told lies and sometimes they’ll just disconnect me when I’ve been waiting an hour. Really poor service so I use other exchanges now

A Atchia
17 March 2024
Comment from uk.trustpilot.com
I had an issue regarding my account which was dealt with swiftly professionally and courteously through the online messaging service. Can't recommend the assistance I recieved from Vishal highly enough

Mr M Piper
16 March 2024
Comment from uk.trustpilot.com
Praises to betfair. I have been with them a few years im not a big punter just a pensioner that likes to do E/W L15 on a saturday to watch racing on tv. I admit i closed my account because i had an Iffy fit over a free bet issue, so to replace then I tried skybet I am registered with them for the Free ITV7 bets, It ended up for some reason (Ive had no explanation) they sent me an email saying they were closing my account and put a "Self exclusion" on my account this effectively locked me out of Betfair as they are under the same parent company. How nasty of them. So I contacted Betfair explained about myself closing the account but also what skybet had done to me they on their chatline were very very helpful and understanding, the agent I spoke with on Friday night 15th March certainly went the extra mile, so a massive big thanks to her and for sorting my account out. But because of what skybet did I have from Friday night a 24hr cooling off period thats ends tonight Saturday 16th March 2024 so hopefully I will be able to log in again. A big thanks again to the agent who helped me sort this.Apart from "My Tantrum" the time Ive been with betfair I have never had any issues. In my opinion a fair honest company.

Jamie
15 March 2024
Comment from uk.trustpilot.com
This is only for Betfair casino who seem to be able to do and encourage people to gamble more. I doubled a small bet on blackjack twice and asked how to reduce my bet as I was only being offered the same bet again. The dealers didn’t know and said go to the cheapest table which was £5 and they didn’t know either. Why is there not an option to lower your bet as well as reverse or make it higher. Made very difficult by this company who I used to think were an innovation to the world of gambling but the big players have got in and taken it over. Very sad to see. And why are the gov allowing this to be done surely if you can double a bet you should be able to half it or clear it.

Ronald Higgins
15 March 2024
Comment from uk.trustpilot.com
Betfair is an innovative company that allows punters to gamble against each other, one punter laying the horse to lose and one punter backing the horse to win. This is called the Betfair Exchange. Using their system allows far better odds than traditional old-fashioned bookmakers. Betfair also has the loosest slots on the internet. I've won over £1200 on their slots in the last 12 months. The Casino is fair but the Poker is poor. You can't do multiple bets on the Betfair Exchange but you can on the traditional Betfair Sportsbook. The prices of the sportsbook are no better than the other traditional bookmakers.

hopea
14 March 2024
Comment from uk.trustpilot.com
Put £20 into my account, went onto casino and spun on a game with £1 stake but the game took £6! Was told there was nothing they could do and I need to make sure what I was staking, I showed them the proof and they still wouldn’t return the money. Awful site.

Mervyn
14 March 2024
Comment from uk.trustpilot.com
I required assistance when updating device details. Prompt service made the task easy to complete.

Mark Worrall
14 March 2024
Comment from uk.trustpilot.com
Had a problem with a promotional offer, mainly due to me 😩 but was helped brilliantly by Gabby on the support team.Great service thank you

Paul Davies
14 March 2024
Comment from uk.trustpilot.com
had an issue with unsettled half time bets in the rugby league, got hold of live chat and the issue was sorted and my account credited within 10 mins.

Kalpesh
13 March 2024
Comment from uk.trustpilot.com
Fantastic! Always get assistance Instantly when needed and Odds always great plus you get Bonuses the more you bet & helps when u WiN of course! Keep it up Betfair!!!

Paul Wilson
13 March 2024
Comment from uk.trustpilot.com
Betfair is very fair I've never had a problem with them I love there free bets and how quickly I get my returns 😀

Anna Gladysz
13 March 2024
Comment from uk.trustpilot.com
Together with paddy power bunch of thieves and scammers.all games rigged.Cheating on the bet payout. Dirty scamming rats

Paul Webster
13 March 2024
Comment from uk.trustpilot.com
Simple problem but a necessary hurdle - once past the robot the agent Michael was efficient and polite. Very happy with service.

Irenaholubova
13 March 2024
Comment from uk.trustpilot.com
Join them recently im deposit some money win received them in few hours of withdrawal also chat very helpfull not issues at all
Carly Thomas
03 April 2024
Comment from uk.trustpilot.com
I have 8 slot apps on my phone what I play almost daily .. but Betfair is by far the best it’s easy to get a bonus and the payouts are great !! This app doesn’t get enough credit
I have 8 slot apps on my phone what I play almost daily .. but Betfair is by far the best it’s easy to get a bonus and the payouts are great !! This app doesn’t get enough credit