Betfair Review

@BetfairCS
This company is taking the Michael out of me. I've had a complaints now ongoing for over 4 weeks. Now more are building up and they just keep messing me about. Also sending me offers that don't exist and removing cash outs on Exchange horse races on ALL races!
I can't CASH OUT too now on any UK horse races on exchanges so they making sure they stiff me over
I've also had my bets not showing up on exchanges tonight too!

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Started going downhill soon as they rolled out the sports book and merged with PP
They know they have the monopoly with the exchange compared to the others so they don't care
Can honestly say the worst customer service I have ever encountered and that's coming from someone who used to have a Betstars account.

You call them up and they are laughing , you can hear the games in the background and struggle to speak English. I've been promised a call back so many times never happens and of course you can't talk to a manager as they are way too busy and important to talk to customers

Add in problems with the site especially live video feed which is always failing (but is never their fault )and they're lucky to get a 1

Talk about running a company into the ground though total arrogance and incompetence.

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The worst betting site I have ever encountered.

5 days to verify my account, low odds and then they have the cheek to charge a commission on my winnings.

Never again.

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I dont wanna even give this 1 star .I played on my account with over £700 ..never won anything…total waste of your time and money..total con ..i was only spinning 40p a spin ..I def dont think you actually win on these fad games..I'm actually totally disgusted ..it took 3 hrs to win £700 off me ..u ain't got a chance..I really did not want to give this 1 star…it deserves 0..total rip off..it say 95.4 return..I think it s a lie!!!

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I would give a zero if it was a option.

Simply Betfair is the worse out there

As I began to start winning on the horses i took one at 5/2, it won at 8/1. no best odds giving. Another one was 16/1 it won at 25/1.
No best odds giving

After 2 hours trying to get a answer of live chat, they said they had the right to not give me the best odds. Even as it’s clearly states it will on app. apparently they can refuse because they feel like it.

And let’s talk about the live chat, it’s scum they treat you like a dirt bag. And leave you for hours and twist the conversation, it’s a Horrible organisation, one the worse I’ve witnessed.

You’ve been all warned. These shady fu&ks will go to extreme lengths to not give you your fair winnings.

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Avoid… lost over 1700£ to this. No kid.. rin when you can. And if you turned out to be a victim
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I recently placed a sports bet double on the winner of the Arc d'triumph and the Abbeye at Longchamp Paris. It was only £5 double, but imagine my delight when my first leg won at 12/1. Only to find that I couldn't cash out, although I have never been told, that Betfair, can at their whim, withold Cash out facilities. Nowhere can you find them freely advertising, there desire to cheat people out of their winnings. I then spent some 40mins, listening to a decent you man, filling me with company crap, it really was embarrassing and pathetic. Of course my second leg of the double got beat, there really is no justice!!!!

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STAY AWAY!!! The site is a compete joke took my deposits for many months then out of the blue blocked my account and don't even bother with customer service because they are useless

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Sports book – like most bookmakers they are quick to close your account if you look as though you might be winning. They may advertise that they will lay a horse to lose £500, but try to win that more than once and you will be limited on your maximum stake. They do not produce any evidence that you are using arbitrage anything else.
Their customer service is deplorable – there are no telephone numbers and messaging by Facebook is less than satisfactory – they will advise you to use their "exchange".
The parent company Paddy Power is equally bad in limiting accounts. Perhaps I'm just a little too successful but it is very frustrating to have a maximum bet of perhaps £2.5 when one wants to put on £50.

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Awful costumer service.

I really wonder if it's even possible to message them. It's very hard to get in contact with these people. Not to mention they banned me due commercial usage. When I asked for more explanation they couldn't give me one. I probably lost more money on their exchange than even won. These people are really the rudest of the rudest.

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Fixed slots that don’t play just spin after spin after spin of nothing. Keep clear unless you want to lose your money fast. I would give them 0 stars 👎🏼👎🏼👎🏼👎🏼👎🏼😡

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Awful customer service

Customer service advisors claimed that not allowed to put you through to a manager then tell u call are recorded which I wasn't told beforehand which is illegal which I will be prosecuting you for and I'll have you shut down when you revise the talking is good to know that lots sucking something in their mouth

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So I stopped for a while going onto Betfair through the Golden Nugget to play their online Unlimited Blckjack…few weeks and noticed they removed the chat option so that players can’t chat with the dealer anymore. This leads me to believe that people are complaining about the rigged cards. The dealers don’t want to deal with the complaints anymore. They know the card are pre determined when they come out of the “shuffler”. So many times the player has 20 and dealer hits and still gets a 21. It’s a joke. Stay away from the Golden Nugget in Atlantic City altogether. You can tell me the body language of the dealer that they know the cards are rigged but they are so bad at hiding it. And that’s why they only do online and not on the floor live because they aren’t good enough to be on the floor. The video is also on a delay so they have a 10 second head start on you. Plus they know your betting pattern and also how much you have in your account.

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Stay away!!!! The developer says… it would be keen to look into all the crashes…. No Thanks!!!! They play dumb, dumb like a fox.

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Used betfair for a bit now and have to say they going worst and worst. Used to play Goonies slots and cashed little money out now and again, after 2 uptades you don't stand a chance, if you win 10 the game will definetly get at least 20 out of you. I have tried the new version these days and ate £500 out of me in no time. Spun 100-200 times (£60—100) to get like £6 bonus 🤣 it's shocking, you'll never get a chance to see all the game features as keeps you on the smallest winnings. Please save your money, avoid this site at all costs, will Rob you blind. And you'll not even have time to enjoy the play ha.

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Won a bonus round in slots and game crashed. Went to customer support and was fed a bunch of BS about how they were not responsible for MY connection…even thought the connection was JUST FINE until the bonus round when it crashed and didn’t pay out. Thieves! Avoid this platform AT ALL COSTS! They will rob you blind!

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Terrible casino site. Do not waste your money especially on blackjack. Over 1.5k down using the blackjack strategy over a period of a few weeks. Unrealistic play, set up to constantly lose it's quite shocking for a 99.58 rtp game. Didn't get one win on the summer spinner doing it everyday then read certain people's accounts won't win. Unfair and rigged play, go elsewhere.

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Terrible site. Very confusing & difficult to navigate through. They do not pay out winnings in full either. I would not recommend this website or this company to anyone with the exception of politicians!

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Absolutely shocking. Absolute thieves. Customer service does not reply to my emails. I have to call in to check status. I am being told to open a bank account just to prove my address. Also the $1,000 I sent is locked until I open a bank account. I have provided a valid lease agreement and a letter from my employer. They can take the money and hold it they cannot return it. I wish I knew this before I ever spoke to them. I would not recommend them to anyone. Avoid like the plague.

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Betfair Exchange offer really great odds, a great website and also a good app especially their app on iOS which loads very fast. They provide a cashout option which is one offer I never fail to use. My advice, bet on either football, tennis, or horse racing. Customer service runs

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I am using Betfair Exchange to trade. Really good odds!

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love the cash out option, got to remember to use it more often.

Their IOS app is great as well and loads quickly.

recommended

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Well, Betfair Exchange is good if you bet on football, tennis and horse racing big markets. There is enough of liquidity. But if you want to bet on some Sweden 2nd division on Asian handicap, you need to use Betfair Sportsbook.

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