Betfred PLAYER REVIEWS(3314)
Crystal
21 June 2024
Comment from uk.trustpilot.com
Very good company customer services very helpful on live chat abd sort out any queries
Mark Mac
21 June 2024
Comment from uk.trustpilot.com
Great app but number of options on bet building very limited no players to foul to score or assist. Bets not trackable you don't light up your winning bets in your bet building too,makes it more interesting when watching your bet more cash out on bets .
Neil Coote
20 June 2024
Comment from uk.trustpilot.com
Betfred will respond with this We can't comment on individual accountsHow convenientThe wins on slots are non existentent if you do the return is dreadful The roulette wheel jumps and misses your my!herConstantlyBetfred answer this what do you give away to customersfor FREE to make it clear FREE means when you haven't made them stake money first I will shortly get an email from trust pilot because you flag this They did a illegal checks on me without proof And never told me the findings to the data breach
Brigita Remeikaite
20 June 2024
Comment from uk.trustpilot.com
Customer service useless, not possible to reach. Waited two hours no one replied. Not the first time. Never got my welcome bonus. And declined to help with my issues.
MR STEWART HERBERT
20 June 2024
Comment from uk.trustpilot.com
Was on customer service chat for 3 hours just to be disconnected, was offered 150 spins upon sign up wagered over double the amount needed finally got them after posting this so no foul played and a enjoyable experience apart from long CS wait 👍
Maciej
20 June 2024
Comment from uk.trustpilot.com
Deceiving promotion says will give you spins when first sign up top up wager but then u back on daily basis and you'd think at least some complimentary spins for staking I'll get nah man for weeks just been getting sorry u haven't won come back stake 10more u do and next day still nothing... I'll wouldn't recommend it to anyone! U can't win at all on games or Vegas haven't withdrawn any winnings with previous account and this one too
Paula Iljazi
20 June 2024
Comment from uk.trustpilot.com
Disappointed...I am not happy because they promise 50£ free bet for new customers and I put 10£ bet and nothing ...they send me to prove my identity pfff...is not my first company and 365 bet is more reliable straight away gave what promised...
Meeting Ezekiel
20 June 2024
Comment from uk.trustpilot.com
Good betting site easy to understand but the money delay to get back your acc wish I noticed
Sarah James
20 June 2024
Comment from uk.trustpilot.com
This is a good app, although it could be better if you could bet on players just to be fouled or to commit a foul as opposed to being carded. I’d give it five stars if that was changed.
Russ Donlon
20 June 2024
Comment from uk.trustpilot.com
Submitted documents haven’t heard anything back account has been disabled also have money in it so can’t take it out
tommy
20 June 2024
Comment from uk.trustpilot.com
Trying to get through to customer service is taking to long I was on the phone for nearly an hour I just gave up
Jacqueline Mcmillan
19 June 2024
Comment from uk.trustpilot.com
Does anyone ever get a win on this site? Slots are shocking I've deposited over £500 in a week and yet to make a withdrawal it's impossible to land a bonus round on slot games you just watch your deposit go down consistently don't mind loosing but it's kinda not much fun when your not even getting a game for your money. Every day I log in and I'm told I've not won any free spins despite endless deposits fair play to the people that like it but its gave me nothing so far to keep me coming back so think I'm done with it. Don't feel appreciated as a customer whatsoever and can't for the life if me get a reply from live chat
Cozz
19 June 2024
Comment from uk.trustpilot.com
Forgot my password and the recovery service was excellent unlike some other sites mentioning no names!!I My only issue is that after joining and awarded free bets it was difficult to receive them.
Janelle Hodgson
19 June 2024
Comment from uk.trustpilot.com
I disliked that I didn’t get my free spins for registering and putting £10 on and used it
Vincent
18 June 2024
Comment from uk.trustpilot.com
If i want an acca let me have one on football without making me take 2 bets example 2 6 timers on 7 teams picked!!
Billy
18 June 2024
Comment from uk.trustpilot.com
Holding my winnings instead off doing bank transfer like I was advised. You locked my account and now not responding back and still haven’t received my funds back
Neil elstone
18 June 2024
Comment from uk.trustpilot.com
Warning they are running a scam, iv not won no money but if I had I would not have got it even though iv been with them for some years now I run In to a problem with my card and used my partners card to make about 40 payments of around £700 on the card for over a week before getting an email saying stop using it so I called and asked and straight away I was met with being spoke down to saying t and c and it cut off. I called back and basically they blocked me and spoke to me like i was worthless and hustle £700 out of me then send a email saying your credit in your account we are keeping too, its 49p keep it you sold me 700 of worthless bets knoing full well it was against t&c but it didnt flag up and you where not even going to tell me you scam me with the t&c scam nice one Avoid P.s. don't send your moody reply please it's insulting as we know your doing it to be seen to be doing something
Heath
18 June 2024
Comment from uk.trustpilot.com
Easy to join, but slow at verifying my account. I opened the account so I would have a betting facility for Royal Ascot today Tuesday. My account has been quarantined so no good for Ascot today
Tibor Erdei
18 June 2024
Comment from uk.trustpilot.com
Absolutely shocking… site crashed, couldn’t access my bet to cash out . And they blamed my internet connection… can we report them somehow?
Elaine Bashford
18 June 2024
Comment from uk.trustpilot.com
I’ve only been with Betfred for a couple of weeks but so far so good I was promised I would get £50.00 in bet credits as a new customer, as soon as my qualifying match finished last night the £50.00 was there ready to use
Noah
18 June 2024
Comment from uk.trustpilot.com
Very good games little treat for weekend lots of variety of different games 10/10
David Page
18 June 2024
Comment from uk.trustpilot.com
Played about 10 or 12 sessions here over the months. ranging from £100 to £200 per session. Not a great casino. Games bit naff in terms of variety, Whole time you are playing its all most as painful as watching paint dry. Real lack of features that actually activate mainly just reel wins. If by chance you do get a feature i found it never exceeded your deposited amount for that session. Honestly this feels like a sister casino to a bigger one. it lacks active players and just feels like getting blood from a stone. On the plus side i went to Bet365 for a session and won 2.9k on a £1 wager on the stargate slot. decide yourself
Dtached Reunion
18 June 2024
Comment from uk.trustpilot.com
Euro 2024 meltdown! Free bets not being credited on offers, loads of time being spent on Live Chat who say they will 'escalate' issues' and email you back. Get no email, then go back on Live Chat for ages again just to be told the same thing. When you say the service is poor the response is we're doing the best we can with the systems we have?! Perhaps you need new 'systems'??
Donna Wilson
17 June 2024
Comment from uk.trustpilot.com
Easy to access,good info,good specials,easily accessible. Good site to be on.
MRMICHAELALLISON
17 June 2024
Comment from uk.trustpilot.com
Average run of the mill site. Slots are brutal, ruthless and predictable as are most.Free bets are only applicable to use on very unlikely and improbable outcome.It's a gambling site. They ain't gonna give you anything. Losing should be expected.
Kate
17 June 2024
Comment from uk.trustpilot.com
No one is going to solve your problems. The operator just leaves the chat and leaves you alone. Say "goodbye" to the money and get out, that's the whole conversation
Adam
17 June 2024
Comment from uk.trustpilot.com
Betting app is slow, un able to cash out as the site wasn’t working properly. Full of system errors. Others preferred !
Thomas
17 June 2024
Comment from uk.trustpilot.com
I didn't take the bonus bets, as having to send a copy of my passport with a selfie holding it, seemed like a stupid thing to do, in the age of identity theft. So I won't switch from my previous bookie
Ashley Damian Cooper
17 June 2024
Comment from uk.trustpilot.com
Hi Betfred & People , I enjoyed playing and know that I will do time again and again , will be a part of my great casino choices forever , I am delighted that everything went well signing up playing also a swift and fast transfer without a delay - it didn't take days and days too reach my account . 😀 All the best keep up the great work 👏🏽
Jake
17 June 2024
Comment from uk.trustpilot.com
Gives me good wins and there’s a huge seclection of games on there! Well better than sky Vegas as that just takes so much money and you get nothing in return
Anne
17 June 2024
Comment from uk.trustpilot.com
Just awful. Games don`t work keep getting an error encountered. Games that do work the payout is dreadful. Waiting for ages on live chat, could never get through.
Leon
17 June 2024
Comment from uk.trustpilot.com
Done everything, added funds, spent funds, no free spins, no welcome bonus, now have to prove who I am to get my welcome bonus! Texted the number still nothing! Complete con! Won't be using again..
Luke Penfold
16 June 2024
Comment from uk.trustpilot.com
Absolute shambles of a betting company. Claim your promotions. Use them then boom! The day the match is on the bet dissappears. How your still in business is beyond me, worst experience with betting I've ever had!
Ray
16 June 2024
Comment from uk.trustpilot.com
Easy to use only thing be better if had free tourments like other uk betting sites but site easy to understand and use
John tramnguyen
16 June 2024
Comment from uk.trustpilot.com
Is service good but I try cash out but they don’t let me cash out I bet 10 team 6 win I try to cash out they can cash out
Mr Perkins
16 June 2024
Comment from uk.trustpilot.com
Trying to find my £50 free, bet no it’s disappeared plus also you have to keep signing bit of a nuisance
Martin Flannigan
16 June 2024
Comment from uk.trustpilot.com
Just the quickness in the app and the special offers that make me valued
Peter Robinson
16 June 2024
Comment from uk.trustpilot.com
I am a fairly new customer to Betfred. I have just spent 70 minutes waiting for someone to address my query. After 70 minutes I gave up. Customer Service is non existent.I was given a free bet offer yesterday. I met all of the criteria, but alas, no free bet.If this is Betfred, then I'm DONE.Other bookmakers actually do reply pretty quickly to a query, but I've got better things to do than wait for Betfred Customer Non Service to reply.Avoid at all costs if you want a smooth running account angry 😠 😡
Tomasz Kazieczko
15 June 2024
Comment from uk.trustpilot.com
App to slow it says you can claim 5 free spins but coming up with page not found not enough sport market lack of games
Leila
15 June 2024
Comment from uk.trustpilot.com
The website is good and user friendly, plus there is always a good amount of offers up for grabs which is great. Also withdrawals are very easy.
Ben
15 June 2024
Comment from uk.trustpilot.com
Slots are ridiculously tight pay out next to nothing compared to other sites and Sky Bet much more user friendly and a lot better !
Peter
14 June 2024
Comment from uk.trustpilot.com
Pretty straightforward to use. Knocked off a star because of clutter. Which is normal on any gambling site. But all in all a good site.
Paul Reynolds
14 June 2024
Comment from uk.trustpilot.com
Just find it bit tough getting used to your football both teams to score it doesn’t seem to show every football games on the day that’s European and rest of the world
James g
14 June 2024
Comment from uk.trustpilot.com
Going to close my account now enough is enough the app is absolutely crap nothing works on it and been like this since they updated it months ago so I’m done
Kyle
14 June 2024
Comment from uk.trustpilot.com
Betfred are probably in the top 3 all time worst casino’s you can play at for slots. You will profit nothing here, they claim its 100% fair i’d disagree and so would many others. There are Much better options elsewhere, do not play at betfred.
Robert Douglas
14 June 2024
Comment from uk.trustpilot.com
As you all know im not allowed a bet in betfred as i refused to give them my bank details or any bank statements i did however show the staff behind the counter my savings account that wasnt enough...Now a friend of mine has just been in betfred in Barnsley to put his irish lottery on he said theres a kid in there hes £4500 behind on the machine and betting horses at £250 a time...LISTEN THIS STAY IN CONTROL IS BASICALLY BOLL##KS,THEY NEED TO BE SEEN TO BE DOING SOMETHING BUT ITS LIKE EVERYTHINGELSE IN THIS COUNTRY....ITS WHEN THINGS SUIT...ANYONE THAT LOOSES A FORTUNE ON CASINO IN SHOPS YOUR WELCOME AT FREDS,WITHOUT THE STAFF ASKING A SINGLE QUESTION...IF IM WRONG IL APOLOGISE ON HERE BUT I KNOW MY FRIEND WOULDNT TELL ME IF THIS WASNT TRUE
Mahi
13 June 2024
Comment from uk.trustpilot.com
First of all easy to register , better rates , and fast withdrawal, and good offers.
Darren Scott
13 June 2024
Comment from uk.trustpilot.com
This is a terrible horrible company. They ban you for just asking a question about self-exclusion on Casino and Gaming side. Had never, never had a Gambling issue on there site, hardly used them and have never ever used the casino side but they still see fit in lifetime banning me. Wonder if they would ban someone gambling £1000+ a month so easily? just for asking a question? And they still have my balance money. Go to other big company sites, do not use this company, you ask a question they don’t like, they will close your account down and may keep you balance, can’t say on all accounts balances but it seems that why on low amounts and the agent said that to me.
Akram haq
13 June 2024
Comment from uk.trustpilot.com
Please avoid this company as there are a scam I use betfred for a while now and there have block my account due verification, I have provide all the documents and there are holding my my unlawfully I have issue court proceedings against betfred. If any any has the same issue please issue court proceedings against them. There are in a beach of gambling Regulations,
Guy Williams
21 June 2024
Comment from uk.trustpilot.com
Even though it have recently opened an account Betfred often has better prices then most and the website is clear and easy to use.
Even though it have recently opened an account Betfred often has better prices then most and the website is clear and easy to use.