Betfred PLAYER REVIEWS(3314)
Tj
12 June 2024
Comment from uk.trustpilot.com
Great Offers, games and all round fun. Easy to use and also great support behind the scenes. Good job!
Deirdre Palmer
12 June 2024
Comment from uk.trustpilot.com
WHY DO I HAVE TO SIGN IN AGAIN DURING A SESSION WHICH IS VERY ANNOYING.11
Hubert Gibczynski
11 June 2024
Comment from uk.trustpilot.com
Another bad review ! They have sent me an offer bet ANY stake get £10 free bet. I have opted in, met criteria and they have never sent free bet my way. They send exclusive offers to emails, people waste time and money and they are not fulfilling anything. I chased chat twice, then send the email.. they have questioned my email since it's different than registered.. well googlemail and gmail ARE THE SAME email. They have forwarded my request to another department and Im waiting 2 days now for stupid £10 bet that you need to chase yourself as they ignore you. First and last time Im using this lying website.
Barry Duncombe
11 June 2024
Comment from uk.trustpilot.com
My experience; is very good, very fair with prices, and information, on the sport I am betting on
Stephen
11 June 2024
Comment from uk.trustpilot.com
Well I must say I was very happy with my £50 free bets because when I joined I didn’t realise you had to put a £10 bet first and I put a £1 bet first but you let that go and gave me the free bets
Michael Mcglone
11 June 2024
Comment from uk.trustpilot.com
Very fast and rapid service I would definitely recommend them to anyone
Sandra
11 June 2024
Comment from uk.trustpilot.com
Fantastic app games are brilliant fast payout
Liz Byrne
11 June 2024
Comment from uk.trustpilot.com
No team member came o to help with my problem which made me make up my mind to self terminate
Rob Simpson
10 June 2024
Comment from uk.trustpilot.com
AVOID AVOID AVOID sports are prehistoric and bully you by picking what you can bet on and the slots OMG £400 on 20p spins then change to £1 spin get feature pays £1.50 , bunch of thieves just like all the others, stick ye response saying they are monitored, ye by people you pay off obviously that's the only explanation as why you can rip people off. I get that's gambling but it's not winning occasionally is fair. NOT THEFT
Kieron Burns
10 June 2024
Comment from uk.trustpilot.com
I think there app is truly well laid out Plu quick withdrawal time
Paul Hopkin
10 June 2024
Comment from uk.trustpilot.com
250 spins @50p stake on big bass bonanza,got 1 bonus 4 scatters=15 bonus spins and won &11-50p back,there games are taking forever to get a win bonus and the returns are now pathetic,I’ve been on this site for a few years now and I’ve noticed recently that the reels when spinning are very jerky and suddenly stop when you think a bonus is incoming.its like being in a Blackpool arcade…
Jamie Dooley
10 June 2024
Comment from uk.trustpilot.com
BetFred isn’t a good casino it’s terrible for rtp… especially compared with other casinos such as paddy power and betway, they should be more competitive knowing they are a big well known casino company. The customer service team is slow.
Hussam
09 June 2024
Comment from uk.trustpilot.com
Great experience, fast withdrawal Give us more free bets 😀
Mr. tony clements
09 June 2024
Comment from uk.trustpilot.com
Any gift is a wonderful thing,for the receiver and to the giver as well.Thank you very much for my gift and the start of a long relationship.
Karen Akyol
09 June 2024
Comment from uk.trustpilot.com
Bet Fred gives nothing back. I don't know what those couple of reviews are talking about. Most of the negative have it right. I've deposited and deposited but one time I deposited 15 and withdrew 15. Other than that it is a take take take casino. I wont be giving them any money ever again. They got enough and give nothing back. William hill is where its at. Keep your money from here unless you just want to give it away
chris
09 June 2024
Comment from uk.trustpilot.com
i like the way you asked for feedback.. ive noticed that you dont have golden leprachaun megaways by red tiger company,, most places have this game in their casino because it is very amusing and fun.. your casino has nothing in it i find interesting but do betfred a favour and apply this so people can play it you will find it will have a huge following..
David Arnold
09 June 2024
Comment from uk.trustpilot.com
Can’t speak to anybody on the phone till after 8am instead expected to do live chat to an automated service.Very poor customer service was my experience
John
09 June 2024
Comment from uk.trustpilot.com
I signed up to betfred as they were advertising £60 in free bets… I asked an agent on their chat platform if I would be eligible to receive the free bets and was informed that I would be… I deposited and wagered £10 and was then informed I would not be eligible to receive the free bets. Quite disappointing and seemingly deceitful
Linda Greenslade
08 June 2024
Comment from uk.trustpilot.com
I have always liked to play the casino slots for fun and used to get a good run for my money. It is no longer fun. My money just gets eaten up! Greedy Fred. £30 deposited, all gone in 42 minutes! The new app is rubbish. Keep having to log in all the time. Can't look up transaction history because of technical issues which has been going on for a few days now. There always seems to be technical issues. I am seriously thinking of leaving this site. Can anyone recommend a site that doesn't have all these problems?
Josiah
08 June 2024
Comment from uk.trustpilot.com
Very good system and efficient to use
Karma is coming
08 June 2024
Comment from uk.trustpilot.com
I'll always be back, stay away people if you play livecasino or casino games.Legalised criminals right here. Latvian s c um are allowed to operate controlled wheel games in front of you're yes woth you're money on it.Casually, 24.7 live on air fraudulent activity with no punishment ever given because of corruption.Fk betfred, fk latvian livecasino providers, located in that country because they can avoid gambling laws and fk the gambling commission who are corrupt.Oh and fk you Scott. Ya little shitstain.
Gary Russell
08 June 2024
Comment from uk.trustpilot.com
Excellent easy to use interface able to place bets on all sorts of markets. Looking forward to the football season now. I’d 100% recommend Betfred ps the customer service was perfect. Forget the rest this is the best.
Alison Ransom
08 June 2024
Comment from uk.trustpilot.com
I was hopeful this site was going to be good but turns out you spend doing promotions not to recieve your free spins from it. Over 30 minutes in love chat just for them to say they will send email. Never win on daily free spins unless you spend ten day before only to get ten free spins every time when it states you can earn up to 100. Not a good site.
Arkadiusz Pawlowski
08 June 2024
Comment from uk.trustpilot.com
Fourth day in row spent 70 pounds on silver bullet cash collect game literally I been given a single bonus game. Betfred you are a scammer
Scott Brown
07 June 2024
Comment from uk.trustpilot.com
Do mot use these shops had a winning bet and refused to lay iut said bet was on to late even tho there was still 35 seconds left on countdown disgusting conpany avoid these thieves at all costs
Malcolm Jones
07 June 2024
Comment from uk.trustpilot.com
Great app I've recently joined but I'm having to log in 100 times a day sometimes wen I've been playing roulette that can't be right y can't I stay logged in till I decide to log out
Shawn Gill
06 June 2024
Comment from uk.trustpilot.com
Thought I’ve give betfred ago in the shop ! What a mistake . Day 1 managed 6 bonuses on £2 stake highest bonus paid £22Day 2 £500 in all slots on £2 stake managed 1 bonus paid £25 ! Rest was dead spins or £1/ £2 wins . RTP 92% like fu*k it is ! It’s not betting watching a screen spin for 30 mins just taking , taking , taking . How is it even allowed ? A machine that pays £500 and it costs £500 to get a single bonus that pays next to nothing every time ? Randomly the same thing happens two days in a row across 7 bonuses. !It’s about the gambling commission started revoking licenses instead of fines !’ Where does the money from the fines like ? Nobody knows because the gambling commission lives in the pockets of the bookmakers theWhole system is corrupt!Never again will I step foot in bentfred
Andrew Wilkinson
05 June 2024
Comment from uk.trustpilot.com
Deposited and bet £10 for £50 free bets new customer offer never received free bets 10 hrs after bet had settled got told wait 2 hours still nothing got told 48 hrs system down still nothing then told i am not entitled to free bet as i put lotto code in and should have put summer50 code in which isn't offer I signed up for. Bunch of amateurs got that many promos going on they use every excuse in book. BE WARNED.AVOID!!
Barry Drake
05 June 2024
Comment from uk.trustpilot.com
Absolutely dreadful. U are in a poker tournament. Have good Internet connection. Suddenly your screen freezes. Can't get back into game. Loose all your chips. And Betfred always blame the customer. Always their fault. Well no it is not Betfred. It is your fault. Sort it out or give up trying to allow poker on your side. Total rubbish
Gareth Worton
04 June 2024
Comment from uk.trustpilot.com
Trying to close my account is like trying to get blood from a stone. Ask you to contact customer services but the choice is never getting an email reply or waiting an eternity in live chat. Please get this sorted so I can close my account. On a side note , I didn't have a problem until you randomly cancelled a winning bet and gave me back my stake money. Is that how this site works now? Cancelling winning bets when you feel like it !!!
Milan Bango
04 June 2024
Comment from uk.trustpilot.com
Most disappointing bonus of all time RTP no where. After spending more then 800£ on a game Chronicles of Olympus II-Hades on 2£ stake and full upgrade starting on 25x I won 180£ what is absolute joke. Do better. And don't be fooled I didn't won on any other game. When you think wooow I can win something good here and then it give you most terrible win. That is disappointing. Betfred.com is one of the worst casinos to to get some good win!!!!!!!!!
Mr Josue Jr Bandiola
02 June 2024
Comment from uk.trustpilot.com
So deceiving... on advert they say you deposit £10 and get free spin 50 100 or whatever as first customer but they dont actually give you. Dont trust this site. Betting odds are low too.
Joanna
01 June 2024
Comment from uk.trustpilot.com
Not rating Betfred Iv only played a few times deposited 10 a few times didn’t get no free spins like was told I would and haven’t had a win I have gala and I win nearly every night nice wins too I joined Betfred to compare and so far galas better so far xx
Ryan
01 June 2024
Comment from uk.trustpilot.com
I play mainly fireblaze games,compared to other site's your RTP is very poor.I haven't won anything worthwhile,I wager the same on here as I do on other site's.Disappointed to say the least,I would like to recommend Betfred but don't feel I can at the moment.Reward your player's Betfred,give them a reason to want to login and reason's for recommendations.
Omer
01 June 2024
Comment from uk.trustpilot.com
Bad customer service !! New customer first deposit expecting welcome bonus free spins !! I' been waiting for 3 days!! still not received nothing !! When customer chase it up and asking wheres my welcome bonus !! Yu requested passport driving licence 3 months bank statement for what? To much hassle man
Stephen
01 June 2024
Comment from uk.trustpilot.com
You can sponser the derby by giving poor value to customers only half the meetings best odds but the odds are already shorter than elswhere so how can i take 9/2 no best odds on a horse thats 11/2 best price elswhere???
Carol
01 June 2024
Comment from uk.trustpilot.com
So easy to use and will always use Betfred because they are the best
Robert
01 June 2024
Comment from uk.trustpilot.com
Slots are extortionate never pay, features lucky get over £5 , betting is bad it's like all the others bullies you into what to bet on,(if I want 9 goals before h/t then let me bet on it ) ? Lots better skybet , paddy power bet365 etc
Mario Parrinello
01 June 2024
Comment from uk.trustpilot.com
The Betfred Lotto app keeps on crashing I complained about this back in February Betfred replied back on the 29th May 2024? Why did it take 3 months for a reponse from Betfred, I got a response on the 29th May 2024.Still the app keeps crashing every time I try to open it.I spoke with a customer service provider from Betfred last Saturday who said that they will look in to it but still the same outcome the app has a bug in it.Still not resolved also sent emails to their customer service department.Again nothing has been done.Not good for Betfred, please resolve this issue ASAPso that I can start using the app again
omar ian lumontod
01 June 2024
Comment from uk.trustpilot.com
My account has been restricted i dont understand why? I still have money on that account and once i willget access to my account i will withdraw all my money. Worst!!
John
31 May 2024
Comment from uk.trustpilot.com
Iv been awarded a bounses 50 spins that was ment to be in my account withing 48hrs yet Iv still not recived it why offer promotions then ask what game the free spins you want and not actually award them rather annoying and very frustrating
Leonardo
31 May 2024
Comment from uk.trustpilot.com
Actually a website that does give something back !! Compare to the rest of other site Betfred is so far the best and very genuine
Barrie
29 May 2024
Comment from uk.trustpilot.com
Great site and great odds and very easy too navigate not complicated at all spot on
Mark
29 May 2024
Comment from uk.trustpilot.com
You drew me in by offering free bets and requested items for verification last Friday evening and I returned these by email on Saturday morning. I haven't heard anything further from you since until this email asking for feedback. I think this is poor really (I sent a 2nd email but still no response!)
A.PASHA
29 May 2024
Comment from uk.trustpilot.com
Betfred Southwark Walworth Road..Rude F+t Black girl, Slow at placing the bet, Makes me stand there. Then She don't want to get off the chair to throw the bet slip copy in the bin. Tells me to do It..This shop is not a nice experience and I don't think Your Diversity is Working Betfred?
Joe Therkildsen
28 May 2024
Comment from uk.trustpilot.com
Horrible site, I only meant to deposit $100 twice. It double charged me both transactions and it made me double bet when I only meant to place a bet once.Horrible site do not bet on this site, you are wasting your money. Bet on FanDuel and Draft Kings
Katie
28 May 2024
Comment from uk.trustpilot.com
Absolutely disgusting treatment! Been a member for years and recently they put my account on hold and requested info, I sent them full photo ID back and front, a selfie with the ID, recent bank statements for address, bank cards back and front as requested, called them several times with no help told to wait on response from security team, then they asked for a page on my PayPal which I don't even use may I add with all my details as this wasn't something I could find o then requested a full data file from PayPal and sent them this to which has literally all my personal information on and this was still not good enough I sent them all the screenshots from PayPal to show the page they on about dose not have that info to which they said try on a pic! I do t have one I explained I'm disabled and unable to leave the house hence why I play online bingo and they respond with the same we need a screenshot of that page! I was due a lot of bonuses I had waged on and earned the previous week money all wasted as I have now missed out on those! Absolutely disgusting treatment!! Do not recommend!!
Christopher Ryder
28 May 2024
Comment from uk.trustpilot.com
I had a bet today which said that if my selection came 2nd, the bet would be refunded. I await my £2 !!!!!So far, not so good!
paul moralee
28 May 2024
Comment from uk.trustpilot.com
been a customer over 3 years have a total loss limit of £2205 over 3 years period! I have claimed 1x£5 goodwill gesture in 3 years!! I asked them to review my account after a active week and there is currently nothing due 😂 bonus king? 1 x£5 in 3 years 😂 many sites have Punter bonus every week as in bet 5x £5 bets get £5 back every Monday ect betfred don’t give anything
Moira
13 June 2024
Comment from uk.trustpilot.com
1. FONT SIZE TOO SMALL2. HOW TO CLAIM FREE BETS NOT CLEAR3. WOUULD BE BETTER IF YOU COULD NOTIY PUNTERS OF WINNERS
1. FONT SIZE TOO SMALL2. HOW TO CLAIM FREE BETS NOT CLEAR3. WOUULD BE BETTER IF YOU COULD NOTIY PUNTERS OF WINNERS