Betfred PLAYER REVIEWS(3654)

Alex D
25 July 2024
Comment from uk.trustpilot.com
This company lose money and costumers fast they shut the most off the high street shops to ,so they just get you hooked up and take your money all the time no about the luck its fixed, best advice stay away they are robbers

Kelly louise
24 July 2024
Comment from uk.trustpilot.com
Disgusting. £350 plus on fluffy favourites wagered and yet not a single free spin????? How corrupt are you?? Frauding your customers. Unfair game play!

unanmous
24 July 2024
Comment from uk.trustpilot.com
It is good that you can select in each race from price to SP.I do like to do forecasts periodically in horse racing but did not find this anywhere. Kindly advise if this is an option and how to navigate to it?

Dan Shaw
24 July 2024
Comment from uk.trustpilot.com
Extremely poor. Paid out early on a game and then when the actual game finished they took the money back! Haha I know, mad innit. How do I know they're not messing around with the foreign games I bet on without knowing how they finish apart from what they tell me?I could go on all day about other things they've done. Last straw though. Won't be using them again. Not that anyone will look on here before using them but go elsewhere. This company should be your last resort.Go on love, click on the cut and paste reply.

Colin
24 July 2024
Comment from uk.trustpilot.com
Most of your games are predictable features and bonuses that never come in I can’t comment on cash out because yet to get a return to cash out

Dennis
24 July 2024
Comment from uk.trustpilot.com
I always do a patent every week but finding it hard to place the bet, 50p e/w, can you help

Tkc
24 July 2024
Comment from uk.trustpilot.com
I made my account ages ago without betting and deleted the app. They refused me a welcome bonus and then told me to wait 30-60 days for my account to “potentially” be deleted. I’m sure Betfred is great but my experience was poor. Do better for new customers.

Liam Moore
23 July 2024
Comment from uk.trustpilot.com
What absolute con you are betfred worst site I've ever use won abit of money on games them lose the rest of the time 50p 1 2 spins on big bass bonanza can't get a win let alone 5 scatters that is offered amount of two scatters that always comes out are disgusting for me u deserve a 0 star yoyr just a con

Wayne Mann
22 July 2024
Comment from uk.trustpilot.com
Its been okish . Very disappointed they did not pay out on the Euro24 sign up bonus. Contacted them twice via online chat and they insisted it will be pay the bonus. Still waiting.

Ronald
22 July 2024
Comment from uk.trustpilot.com
Could b better if you win more with,your free spins seem to b a waste of time instead why not give you money like 20p for every free spin

Dianne
22 July 2024
Comment from uk.trustpilot.com
No it issues, but disappointed that out of 100 free spins, won the grand total of £2.25. That doesn’t fill me with any confidence that it’s worth depositing more of my money and why I chose to forego the bingo bonus and withdrew my cash.Thank you Dianne

Cassie
22 July 2024
Comment from uk.trustpilot.com
I cannot get into your app it’s so annoying I have to go through the web page apart from that all ok

Mr Raymond Knox
21 July 2024
Comment from uk.trustpilot.com
I like to do lucky 15 bets and it’s good you increase odds if I only get one winner

Jean Holt
21 July 2024
Comment from uk.trustpilot.com
A little confusing when we first went on line trying to set up and get the free bets put on a bet to try to work out how things work not realising that we had to put £10 on our first bet so lost the offer

Chidiebere
21 July 2024
Comment from uk.trustpilot.com
I’m a member for two weeks now. No complaints for now. Good experience so far.

Zygimantas
21 July 2024
Comment from uk.trustpilot.com
App is glitchy as hell. First deposit reward newer reached me. App is complicated and not running well do not recommend to anyone total shyyyte!!!!!!

lisa
21 July 2024
Comment from uk.trustpilot.com
Betfred have closed my account completely with no reason whatsoever no email nothing I had bonuses still to use. It’s funny when you start to win more than lose your account gets closed avoid at all cost because if you start “winning” they will close it and tell you they don’t have to give you a reason (I put a random date in case they come back with we can’t find no info I can’t remember what date but don’t be fooled.

Ray Lapworth
20 July 2024
Comment from uk.trustpilot.com
An hour and I have still not got my winnings paid into my account. They are quick to take your money, but slow to reimburse winnings.Other websites are nigh on instant, but this site is very very slow to react.

Robert Douglas
20 July 2024
Comment from uk.trustpilot.com
A mate of mine had a good week on the golf last weekend were he bet garcia in the liv golf event also mcintyre in the scottish open...Hes like me in certain areas hes not allowed a bet basically because as ive said before betfred used the affordabillity to get rid of punters they dont want...So now the fun begins for my mate going to collect after all we are talking a lot of money, In a couple of shops where hes placed a few bets on the terminals and a few at the counter...One shop gave him £5000 receipts and told him hed get his money within 5 working days to which he did,A day after betfred took the payments back !!! How can they do that???? One return they didnt even give him a receipt and told him it was going to compliance,ive told him this is what its like if you heaven forbid win at gambling you have to jump through hoops,So monday he will open a case with ibas as its a winning bet he will get PAID its just they like to F##K you about when you WIN

Paul Neale
20 July 2024
Comment from uk.trustpilot.com
Website to slow and glitches seems to crash a lot Saturday afternoon could not access my bets and last Saturday true or false quiz crashed not a very good site for betting

Ahad
20 July 2024
Comment from uk.trustpilot.com
Every think is okay, but trying to do the acca for the football, is a bit confusing.Plus I still don’t know how the nifty fifty works.I think you still needs some new slots gameThx

Kamiran
20 July 2024
Comment from uk.trustpilot.com
Yes, you are wonderful and easy for your betting program

Craig
19 July 2024
Comment from uk.trustpilot.com
You have let me open a number of accounts even though you have already banned me and took thousands off me again then let me place large bets before banning me again while bets are In play!

Chris
19 July 2024
Comment from uk.trustpilot.com
Good site. However no customer loyalty is shown

Rachel Davies
19 July 2024
Comment from uk.trustpilot.com
Worst experience ever - set up an account and put a bet on while setting up my account - they took my money and then put my account on hold while I verified my ID - I sent all documents over as I live with my parents they wouldn’t accept my mobile phone contract which is an absolute joke as it is a bill! I told them to forget it and refund my money as I don’t have a bill to verify my account other than mobile and they declined claiming it was a bet - despite the money being taken when my account was on hold!!! I wouldn’t mind if my account was not on hold and I done the bet and lost that would be normal but to take it and have my account on hold then not refund is an absolute JOKE! They shouldn’t take until your account is verified they have to be the worst trade I have ever come across ask to speak to manager and shocker just get customer services absolute joke! I don’t recommend there is more robust better structured sites to use

Ian McDonald
19 July 2024
Comment from uk.trustpilot.com
Transaction history is a bit sloppy, I want to check all my withdrawals without scrolling through tons of transactions. Payouts could be quicker.

Whittywestmids
18 July 2024
Comment from uk.trustpilot.com
Introductory ad very misleading. Legally covered by small print of course. But the advertised offer appeared a day before the Euros. Their best price England odds enticed me to take up their £50.00 in free bets - only to discover, after the tournament, that the first bet must be settled within 7 days...As the Euros ran for the best part of a month, I obviously not entitled. Silly me ...or silly them...shall not use BetFred again

Muhammed
18 July 2024
Comment from uk.trustpilot.com
İts will be better if its give money back sometimes also the bonuses is well there is no bonuses the other website give more bonuses

Rafiga
18 July 2024
Comment from uk.trustpilot.com
Very crap customer service, not listening and not granting free spins. They have technical difficulty registering casino history hence not qualified for bonus in essence. Also forgot to mention that website has been down half of the day today, to further increase my credibility that they have technical issues, and without acknowledging it, they rather deem that your are stupid and talk plain no sense into your face. Live Chat Operator name was Steven, absolute slacker assistant.

Susan
17 July 2024
Comment from uk.trustpilot.com
This site amazing, there loads off choices and special offers, I'm really glad I join 😀

Richard, Norwich
17 July 2024
Comment from uk.trustpilot.com
Not a good time for maintenance on your app, just before and during racing, couldn’t this work been carried out after racing had finished or during the night.?

Matthew
17 July 2024
Comment from uk.trustpilot.com
Easy sign up procedure and great welcome offers.Could have more card markets on football and inplay markets.

David
17 July 2024
Comment from uk.trustpilot.com
Website that is easy to use and navigate. Easy to understand odds and how my account is. Accessing my messages could be easier.

Daniel Taylor
16 July 2024
Comment from uk.trustpilot.com
Signed up for welcome bonus which was 100 free spins, I opted in which gave me no indication it had gone through or not so I pressed it multiple times and entered the promo code, thinking maybe I entered myself in to 2 but after the 48 hours wait they told me I had already had the bonus even know it was my first time on their site. Won't be using them again

Chris
16 July 2024
Comment from uk.trustpilot.com
Great site fast payouts what gamblers are looking for👍

Miss H
15 July 2024
Comment from uk.trustpilot.com
I tried to withdraw money to PayPal. It did not go in. I tried to contact customer support and it booted me out and locked my account. It asked me to reset my password which I did and it still locked me out. I tried to contact customer support again and it left me on chat with no response.

Phil
15 July 2024
Comment from uk.trustpilot.com
Very easy to place bets, menu laid out so selections can be made easily, paid out quickly after a win using my free bet. Very happy. It would be good to have political bets on a main menu so I didn’t have to search the full site to access

Boneey
15 July 2024
Comment from uk.trustpilot.com
The flow of navigation through the app.., instant deposits and fastened withdrawals..,Though I would love to always remain logged in on my device since I've to log in all the time

Lester Maher
15 July 2024
Comment from uk.trustpilot.com
New to betfred good games on it loads infact fast cash withdrawal as well

Karen Johnson
15 July 2024
Comment from uk.trustpilot.com
Blocked my account because a debit card at the same address was used. Took the money and wouldn’t honour the bet. Now the account is disabled. Called to get my money back and was put on hold to the most shocking music you could imagine. They agreed to put the money back but wouldn’t honour the winnings Who wants to bet with these bandits anyway

Ronald
15 July 2024
Comment from uk.trustpilot.com
My first experience with Betfred, easy to bet with them, and they have plenty of warnings about not going overboard with betting, also paid my winnings immediately

Ricky Gomm
15 July 2024
Comment from uk.trustpilot.com
Absolute Scam of a company! Depositing money into my account and placing a couple of bets on the Euro 2024 Final. They decided to close my account. Refused to refund any money deposited or any winnings. Also refused to give any reason as to why my account was closed without warning.

Concerned Citizen
15 July 2024
Comment from uk.trustpilot.com
BetFred wouldn't accept bets on the evening of Euro 2024 Final. They happily took new deposits, then would show error messages when trying to PLACE bets. Support (after a MASSIVE wait) stated:"Due to a large amount of bets being placed at once we are experiencing a few placement issues. The IT team are working on a fix."Due to BetFred's IT crash, I missed the start of the Euro2024 Final, I wasted 30 minutes on BetFred, and I lost out on £17 delta of winnings. Avoid these jokers like the plague. The man ultimately responsible is Andrew Daniels, CIO, he's out of his depth.

Darrell Sturmey
14 July 2024
Comment from uk.trustpilot.com
IMPORTANT - WITHOUT PREJUDICE.I have been in contact with the Betfred Customer Experience Team and tge Ringwood Branch and they do not care about Customers as they only want your hard earned money. In my genuine experience they cannot be trusted as they are deceptive, cruel, heartless and nasty as they discriminate against disabled/vulnerable citizens as I have proved.

Katie Bailey
14 July 2024
Comment from uk.trustpilot.com
As a new customer I wanted to place a bet for England to win in the cup final. After several attempts I was finally able to deposit some money but could i place a bet….no chance. I thought I’d try the live chat but I couldn’t even get through to them. Overall experience was not good at all but it seems they’re the overall winners as they’ve still got my money!!!

Mr Lee
14 July 2024
Comment from uk.trustpilot.com
Con company. Take your money and don’t honour their advertised 100 free spins promo. Despite doing everything they said. After spending SEVEN hourd on hold over 3 days told they basically didnt care and would escalate it. After a further SEVEN hours and EIGHTEEN emails they finally replied and said they’d escalate it again. When i said id like to complain and compensation they hung up on me and back to square one. And this is all towards a FIRST CUSTOMERS FIRST EXPERIENCE with them. God only knows how they treat loyal customers. Way to put off a new customer. Shocking customer service and attitude.

ABDOOL
14 July 2024
Comment from uk.trustpilot.com
*1. All fine by the company, but support team takes to long to answer any query. Also, whilst waiting, the answer they repeat "let us know if you are still there" is unsatisfactory & unprofessional. I hope this can be addressed. As you know, customers are under pressure & wish to get issues sorted out quickly. *2. When withdrawing on line, it says only £5 can be withdrawn at any one time. This needs to be addressed. With kind regards.

Steve
14 July 2024
Comment from uk.trustpilot.com
They making it really difficult to receive my bonus for joining up. Placed a bet and deposited £10, did everything you have to do to qualify for the £50 in free bets but they constantly asking for I.D. already sent my driving licence and utility bill in which is what was asked for but they now asking for selfies and all my passport details aswell. Think I've sent enough personal details in now already so I'm not sending more in and of course surprise surprise i don't get no bonus as promised for joining up

weed notdrug
13 July 2024
Comment from uk.trustpilot.com
Scammer of scammers trash casino lost 800 yesterday got 60 pounds in free bets spend it today got 1 pound win of all 60 pounds pathetic
Liam
25 July 2024
Comment from uk.trustpilot.com
Really decent site, good offers and reliable.Positive all round and good fun without over budgetting and having the cap in place, good for all.
Really decent site, good offers and reliable.Positive all round and good fun without over budgetting and having the cap in place, good for all.