Betfred PLAYER REVIEWS(3322)
George Webster
18 December 2023
Comment from uk.trustpilot.com
It’s ok but u opt into the free spins deposit play the games that it says is eligible n don’t always get the fair amount of spins like today I deposited over £30 on mobile app and haven’t got no spins bonuses nout and it keeps saying opt in wen I do every day not fair
Tony
18 December 2023
Comment from uk.trustpilot.com
Staff in your branch wallwortth rd absolutely atrocious bad experience Saturday 15 dec poor attitude poor service and the feedback is poor also won’t be going in future for sure with such poor quality staff wow 😯 this is my 2nd comment on the poor customer service and attitude problem.I say don’t do the job if you don’t want to deal with the public… simple 15/12/24 wall worth road branch 1/10 🙄.. about it’s common knowledge to know the procedures when card reader thrust in your face and it’s saying cash back and no communication you ask is it ready and you get it’s common knowledge you should know.. jokers
steven chapman
18 December 2023
Comment from uk.trustpilot.com
Deposit £10 and get no free bets then you got to read the small print , rubbish website compared to others , can’t close the account because theirs no option. Overall 0/5 for me
Aiden Murphy
18 December 2023
Comment from uk.trustpilot.com
I have played game slots on many betting accounts i have never known such a bad payout ratio i dont mind losing as im a gambler but . I've laid £3000 out on the slots within a few hours .With a maximum win on any bonus to be no more than £100.It is by a mile The worst payout ratio on any betting site. As ive said i have played near on all of them william hill ladbrokes bet365 dont get me wrong ive lost a lot of money on them at times aswell but they give. Ya good wins and bad via the bonuses but this is just terrable every time.I wouldnt be so sure if its even legal how much it has paid in the amount of spins i have laid. Honestly if you like a gamble on the slots please avoid this website im going to actually have my account investigated to see if there site is not playing part in fairplay and win ratios are even legal .
Steve Teale
17 December 2023
Comment from uk.trustpilot.com
Cleckheaton shop open Sunday 9am was customers waiting outside 9am waited until 9.20 not open customers unhappy they said happens regular so they went across road to william hill i ripped up my bets lost customers a disgrace
Lesley Sturley
17 December 2023
Comment from uk.trustpilot.com
Hi betfred it seems that I'm struggling to log into betfred the page won't load it says unable to load tried all day yesterday my birthday no luck tried this morning still same issue
Angela Young
17 December 2023
Comment from uk.trustpilot.com
I played the casino slots enjoyed playing initially won a little then lost a bit then the 3rd time won a little but played it so actually lost had a great time I 5hink it was a fair experience even though overall I lost I had a enjoyable experience and didnt feel mugged off
Unhappy person
17 December 2023
Comment from uk.trustpilot.com
I recently played on the site and won 2 large amounts in 24 hour I did a withdrawal on the Friday morning for 1675 which I received Saturday and I then requested my second withdrawal of 1100 in the afternoon of the Friday and still waiting , I then went to play this afternoon and they blocked and closed my account because I was winning. I am no pro at this and is just fun , again I have a lot of money ready to withdraw and now potentially not gonna get it. I raised complaint
Laura Davies
17 December 2023
Comment from uk.trustpilot.com
How can you advertise withdrawals made via visa fast take upto 3 hours but still 12 hours later still be waiting for it to even show on account
Ade Black
15 December 2023
Comment from uk.trustpilot.com
I’m a new customer, I never received my welcome free bets because your terms were not clear. Even though I completed the required amount. So I thought, feel very dissatisfied. Not a great welcome. I joined because I’ve been using your shops and enjoyed the experience.
Mrs B
14 December 2023
Comment from uk.trustpilot.com
I was pleased to receive winnings withdrawal swiftly.
David
14 December 2023
Comment from uk.trustpilot.com
When Betfred rejects withdrawal that should pay back instantly not hold the money for a further 48 hrs Once I get money I'll be closing the account
Gregor Pirrie
13 December 2023
Comment from uk.trustpilot.com
was receiving masses of promotional material re - place and settle a £10 bet and receive £30 of free bets. Eventually I took the offer up. set up account, placed and settled a ~£10 bet and guess what NOT A FREE OFFER iN SIGHT. I shall stick to the more reliable and trustworthy competitors in the future. NOT IMPRESSED with BETFRED
Mrs Jill Mcallister
13 December 2023
Comment from uk.trustpilot.com
Recently started playing won a considerable amount but find it hard to navigate and a lot of it unresponsive mystery spins impossible. All in all a good overall experience
Ian Johnstone
13 December 2023
Comment from uk.trustpilot.com
Great company, great promotions and they look out for you as well, highly recommended
David Newton
13 December 2023
Comment from uk.trustpilot.com
Happy to be with you just waiting on my bonus.still nothing
Shannon Wragg
13 December 2023
Comment from uk.trustpilot.com
Previously left a good review but now it will not allow me to change my limit which I originally set to 10 pounds a month! And no bonuses or daily games. Seems a waste
david
13 December 2023
Comment from uk.trustpilot.com
onthe 17th of april logged into betfred,while on deposited £20.nothing came through into my account so tried again and a couple of more then give up,not realising the money was taken and paid into betfred confirmed by Barclays.My account was closed and have not had a straight answer from them
Cjd
13 December 2023
Comment from uk.trustpilot.com
Joined up couple days ago seems a good site good games and nice play money lasts a while unlike some places. Pretty fair payouts on bonuses nothing amazing hopefully soon I can make it 5 stars just don’t seem great on paying out on £2 spins but overall great site👍👍Mrlucky1
Robert Mason
12 December 2023
Comment from uk.trustpilot.com
Very helpful and explained perfectly
Stephen Stott
12 December 2023
Comment from uk.trustpilot.com
This site sucks. Super hard to navigate, super hard to withdrawl your money. I wouldn't recommend this to anyone.
Stan Simons
12 December 2023
Comment from uk.trustpilot.com
In Park Road I went there this morning cashed my betting slip from yesterday, I was paid out. I then put a bet on with that money I won about £80.00. I went to get paid and was told they cannot pay anyone who puts bets on that day, I explained that I should have been informed of this before I put the bet on. I was told that they had no need to, the next customer was also told the same story, the bet i was putting on won costing me £70.00. The staff was reasonable about it, as it was not their fault. I then phoned Betfred had a conversation with their customer service Lee who kindly explain that my winnings was still there. I said that is the point "my winnings" which I cannot collect. I could have and would have walked across the road to William Hill, which would have been to late. The customer service is abrupt and condescending plus rude putting the phone down on me. My partner who works for customer service listened to the conversationdeciding to phone back, she spoke to Mark who was also condescending, he stated he knew all about it as he was sitting next to Lee, he spoke as if they had been laughing at their customers a right comedy act. It looks like this is how Betfred want to treat their customers people need to avoid Betfred as they treat customers like dopes. My partner felt abused by this comedy couple. I feel abused by Betfred as I would not have put a bet on with my last money in my pocket knowing if I won I could not collect. Stan Simons
Edward
11 December 2023
Comment from uk.trustpilot.com
Since joining have enjoyed using Betfred easy to navigate good value and good customer service
lovechick
11 December 2023
Comment from uk.trustpilot.com
So I very recently signed up to Betfred and I must say I am really impressed. Great slot games on the site. No problems with withdrawals and they have been same day which is really good, even at weekends. Getting some really decent wins on the site which is great. I definitely would recommend.
Kevin Holloway
11 December 2023
Comment from uk.trustpilot.com
Con con conBet £10 and we'll give you £30 in free bets, like hell they will, only if you give them photos of your passport or driving licence and then send them a selfie holding either documents in your hand , and then also they want a latest utility bill or council tax bill. Who the bloody hell do they think they are, it's a great way to get out of giving you THAT SO CALLED FREE BET. AVOID AVOID AVOID
luke
11 December 2023
Comment from uk.trustpilot.com
ORIGINAL REVIEW BELOW7 days later I have finally had a response and and they are still not agreeing to pay out this company is a shambles!!!Withdrawn £900 but betfred have decided they are now keeping my money. They have no right to do this. I have raised a complaint regarding this. Their timescale is 72 hours. Nearly 5 days on and endless emails I’ve had no response back. I’ve also raised a complaint with the gambling commission to look into this for me. I’ve got a 2 month old at home who I need to feed and bills that are being declined due to better keeping my money. Shocking service with no consideration for their customers welfare.
Denis Gott
10 December 2023
Comment from uk.trustpilot.com
Absolutely useless and disgrace!No live streams! NFL streams not working at all! You click watch live and nothing just black screen and then they logg you off!!! Fuxk them!!! And customer service? Don't bother! Worst betting company under sun!!!
matthew stevens
09 December 2023
Comment from uk.trustpilot.com
Bad gaming odds as over £1500 spent with frequent runs of 400-500 without a win. I intend on closing the account.
Keegan Ihnatyszcz
09 December 2023
Comment from uk.trustpilot.com
impossible to navigate, can’t find any shots taken category in the football fixtures that i click on😤
Stephen
09 December 2023
Comment from uk.trustpilot.com
Saturday racing is a lottery but fred still wont give best price all meetings?? Can you please advertise best price meetings so i dont have to walk in walk out and go boylesports (best price all meetings) just a bit further for me to go
MJCAB
08 December 2023
Comment from uk.trustpilot.com
So far appears to have a good range of games and betting, slots so far appears to have a low win ratio, hoping that it’ll improve so as to increase its appeal and enjoyment
luke
08 December 2023
Comment from uk.trustpilot.com
Withdrawn £900 but betfred have decided they are now keeping my money. They have no right to do this. I have raised a complaint regarding this. Their timescale is 72 hours. Nearly 5 days on and endless emails I’ve had no response back. I’ve also raised a complaint with the gambling commission to look into this for me. I’ve got a 2 month old at home who I need to feed and bills that are being declined due to better keeping my money. Shocking service with no consideration for their customers welfare.
Jay Butler
08 December 2023
Comment from uk.trustpilot.com
Do not trust this site betfred just wants to take your money betfred will never pay out I've played alot of gambling site and betfred is by far the worst please don't waste your money or time with this site your much better off with other sites like ladbroke betfred is a con not fair in the slightest please do not give them your money
Ace
07 December 2023
Comment from uk.trustpilot.com
I write a review before Christmas, I was in a differnt part of the UK so I thought I'd try ine of the shops, it camt be as bad as the one in basingstoke as its the poorest bookmakers I've ever been in ( what you get when it's run by kids) and it's still the same dosent matter where you are in the UK all betfred shops are the same. Staff have no clue on wjat there doing, just there to pick up there wages, constantly on their phones,making up your bets payouts off the top of therir heads even if ypu proveit on a bet calculator, the poorest customer service I've ever had with a book maker. you then complain following all procedures ( betfred make ypu jump through several hoops to make it hard on purpose and you still get the same autated service ) clearly betfred do not care about their clientele, its a joke of a book maker. Best bet anyone can make is that betfred will be out of business within 10 years, they will still find a catch out of it.More for me giving betfred another chance, never again, there are so much betting companies out there then betfred! Betfred, you are a joke, the laughing stock of the betting industry.
Terry
06 December 2023
Comment from uk.trustpilot.com
The app is quite poor. Too many glitches for me. I’ve had to delete and reopen it too many times
mike
06 December 2023
Comment from uk.trustpilot.com
Most,corrupt betting shop in history amazed there licence haven't been taken off them
Donna Drape
05 December 2023
Comment from uk.trustpilot.com
Kept saying error has occurred no idea why I have cash in my account why can't I log in?
Scott Dunnett
05 December 2023
Comment from uk.trustpilot.com
Betfred bingo is rubbish it only pays a pound to people who have deposited over £50 and it’s crap it’s the last site that I will join the whole site is poo
JASON MCCREADY
04 December 2023
Comment from uk.trustpilot.com
Based on my experience, betfred just deadpan 100’s of spins without offering a bonus and on the very rare occasion when one becomes apparent a very low and disproportionate payout is awarded to bet level. I’ve played much better sites.
Liam
04 December 2023
Comment from uk.trustpilot.com
Loving it fast payout
Robert
04 December 2023
Comment from uk.trustpilot.com
great games and quick payout. been playing for over 15 years and have to say betfred the best by far
Mr Adam Kwietniewski
03 December 2023
Comment from uk.trustpilot.com
scammers and nothing else! they promise free spins for registration which you won't receive anyway
Mohammad Ameen
03 December 2023
Comment from uk.trustpilot.com
Hi Everyone!I hope this review gets to all you lovely people in one piece.Firstly it’s zero star rating for me of course, many I think would agree.Please DO NOT bet on bet-scum aka betfred.I cannot express how much this particular site is rigged with the odds stacked way higher than you think against you.odds are definitely not correct.I myself play on many online casinos and have spoken to many people that still play online but this one is by far the worst one I can say.I thought it was me but as I looked into it more it was right in my face. I realised that I’m not onlyone thinking this.there are reputable sites out there just not these asswipes. better of keeping your money.I cannot wait to see betfr3d go bankrupt sounds really horrible but it’s the best thing to happen.fair game is ok even if you loose atleast it was fair. when your putting money in and lots of it and not 1 win not to mention the one I actually got was somehow not a placed bet.software cancelled last bet and that was the one that had the money on it after they cleaned me out 10000s.Customer service don’t exist to prove I will get the same reply anyone gets that complains.Please keep your money and stay well away from betfred atleast anyway.wish you luck can’t wait to wake up One day and find out betfred couldn’t make it through these financial difficulties haha hope you get hit with recession first you vile vermin.Stay safe people and rich thank god I have money Oh ps to betFred don’t bother sending a automated email stick that up your unwashed jinn filled bum
Shirley
03 December 2023
Comment from uk.trustpilot.com
Easy to use and good customer service
John Champange
03 December 2023
Comment from uk.trustpilot.com
Each time I logged in the site would not accept my details, then I was told my email was not registered, I now give in ,too stressful ,not needed to have a bet?
Sameera
02 December 2023
Comment from uk.trustpilot.com
Terrible online site , I’m playing the slots and my wins are not adding into my balance, day light robbery. even tried calling the call center and taken shots of the winning game and balance but still no help.
Jake Burns
02 December 2023
Comment from uk.trustpilot.com
Would give it zero stars if I could. Freeze you out of your account for no reason. Support will then make up reasons not talk to you so you can't get back in. eg. you contact them via your registered email and they reply "you will need to contact us directly from the email address that is registered to your account".
Robert Wilson
01 December 2023
Comment from uk.trustpilot.com
Absolute rip off!They tell you they will give you £30 free bets once you have deposited £10...... then they send an email asking for scans of passports, utility bills, an actual photograph of you with these.... driving licence etc....... absolute joke! They do all of this so it makes it hard for you to get the £30 free bets. Coral gave me my free bet straight away.
Karen
01 December 2023
Comment from uk.trustpilot.com
Love it I can put my Irish lottery on without going out to the shop
Charlton
20 December 2023
Comment from uk.trustpilot.com
My username is Again94 - you are currently holding a withdrawal for £2000. I understand my account is closed but you haven’t contacted me about my large withdrawal that was legit won on your slots. My account was verified via a live chat agent. I was then allowed to gamble please pay this out and I remove the review. Don’t ruin my children’s Christmas pleaseUpdate: they have now contacted me and only refund my deposits. Not the £1500 winnings which is disgusting considering I’m in debt and was going to use it for children present and pay of my debt - I’m in ill heath too.I never used a bonus or anything - I won the money on slots fair and square . They won’t even say what they do with the winnings - it’s really is disgusting. I’m a decent human being - nothing personal with anyone just the process is crazy . I even offer to pay the amount directly to debt company
My username is Again94 – you are currently holding a withdrawal for £2000. I understand my account is closed but you haven’t contacted me about my large withdrawal that was legit won on your slots. My account was verified via a live chat agent. I was then allowed to gamble please pay this out and I remove the review. Don’t ruin my children’s Christmas pleaseUpdate: they have now contacted me and only refund my deposits. Not the £1500 winnings which is disgusting considering I’m in debt and was going to use it for children present and pay of my debt – I’m in ill heath too.I never used a bonus or anything – I won the money on slots fair and square . They won’t even say what they do with the winnings – it’s really is disgusting. I’m a decent human being – nothing personal with anyone just the process is crazy . I even offer to pay the amount directly to debt company