Betfred PLAYER REVIEWS(3322)
William
09 November 2023
Comment from uk.trustpilot.com
Last week when looking to place a bet the site was down for nearly all the day this actually makes me wonder maybe I should just go back into the shops to place my betsStill thinking about this as at least I no I will get my bets on
David
09 November 2023
Comment from uk.trustpilot.com
Very helpful gambling awareness made plain and clear.Good services fast reliable and safe.
Neil Cartwright
09 November 2023
Comment from uk.trustpilot.com
Again one of the best sites out there competing at the top amongst a very bad bunch.Used to like goals galore and I regularly win free spins that actually pay out random amounts , have won £19 , £14 etc from 10 spins not the miserable 6p or 4p that sites like Ladbrokes sometimes give away.Well done , good site !
Owen
08 November 2023
Comment from uk.trustpilot.com
Auto spins some casino have the option to buy scatter rounds
Al Kerr
08 November 2023
Comment from uk.trustpilot.com
not showing scores of football matches inplay in the list of live matches page...why not...on android...also as i said before why no your bets check page on sports page on android app.
Barry
08 November 2023
Comment from uk.trustpilot.com
Have used lots of betting sites I can confirm your is the least customer friendly, far to much going on when most people just simply want to gamble on the horses.its slow constant off line issues.You asked the question and I have given you my honest assessment.
Cenker Pepec
08 November 2023
Comment from uk.trustpilot.com
The app itself is an absolute nightmare to use. Customer service is another total failure. You can not simply close your account. You have to contact customer service, which is an alarm bell. Most people can not be bothered with emails etc. When emailed them I explained that the free spin offer I signed up for was never given to me despite notifications I was receiving while wagering the amount I was supposed to spend. Suddenly the notifications disappeared. On the promotions page, I had new offers which required me depositing and spending more money. When mentioned this on my email, I was given a perfectly worded response making it sound like it was my misunderstanding or my stupidy that I couldn't work it out. But I am more than welcome to try some other promotions. This is nothing less than a scam. The Facebook advert I saw about the free spin offer was full of comments saying exactly what I experienced. I should have listened.
Karl
07 November 2023
Comment from uk.trustpilot.com
This casino is one of the worse casinos on the net...poor payouts with all there slot games compared to other online casinos. The bonus rounds and free spin bonuses you. Normally get are NIL steer clear of this casino even though all casinos are robbing bas..rds Betfred are top of of the list for poor returns poor customer services.. And there games and site is so dated... I think they must be going under
STEPHEN O NEILL
07 November 2023
Comment from uk.trustpilot.com
The advertise bet 10 get 50 in free bets but no where does it tell you that if you are from Ireland this does not apply you you and you will be treated differently when it comes to bonuses. Needless to say I closed my account far better alternatives out there. Be warned.
shane maltby
07 November 2023
Comment from uk.trustpilot.com
I thought I would give you 1 final try but what crap you are I've never had my account signed out of so many time especially when I'm in play I always no I have been signed out as the game no longer does anything other then eat fundsand once i click to go back to home page i have been logged out. Betfred your a rip off I won't be back
Mehmed
06 November 2023
Comment from uk.trustpilot.com
Does not offer any cash out on football bets. I spend £400 to £500 on slots and did not get even a single bonus 😒. I know that it is a gambling site but at least should be a little fun. My suggestion is do not play in betfred site because you will never win instead try other casinos like virgin, bet365 and William Hills. I believe there is more chance to win on those sites rather here. I won't be depositing anymore in this site.
Anon
06 November 2023
Comment from uk.trustpilot.com
Sceptical about this site after some of the reviews.However, deposited £30 and won £200. I withdrew back to my paypal and was there within 24 hours. Excellent service
Stephen Wallis
06 November 2023
Comment from uk.trustpilot.com
Signed up with you to try a new bookmaker placed a £10 bet to get my bonus bets but you sent me an email stating I had to send 3 proofs of who I was which I cannot do.You should state this before people place a bet!You can take my £15 willingly but you cannot give me my bonus bets without proof of who I am,this is not acceptable .If you cannot give me my promotions,why do you take my money without proof??Confused new customer ThanksSteve
Kimberley
06 November 2023
Comment from uk.trustpilot.com
It's a fantastic site easy to use xx
Francisco Fernandes
05 November 2023
Comment from uk.trustpilot.com
BETFRED the biggest thieves in the world.my name is Francisco fernandes i have an account with BETFRED thieves and robbers.on 19/10/2023 i lost £10000 playing different games.around £8000 on roulette.they have rigged their games so badly that whichever number i was putting £300 or more it gave me next number to it,not once but on 9 different times. They do it on purpose to give us false hope of winning.not only me my friends had the same experience and closed their accounts with them.it does not matter whether you stake £1 or £10 on slots,the payout is same.the day I was loosing they didn’t stop me once from depositing but the next day they started asking for proof of funds,p60,bank statements etc.why doesn’t BETFRED ask before we deposit YOU KNOW WHY BECAUSE THEY ARE THE BIGGEST THIEVES WHO WILL LET YOU DEPOSIT AS MUCH AS YOU WANT UNLIKE OTHER GAMBLING SITES.SO THAT YOU LOOSE AND LOOSE AND LOOSE.ONCE THEY GET ROUGH IDEA OF YOU HAVE RUN OUT OF MONEY THAN THEY WILL SEND YOU EMAILS FOR PROOF OF FUNDS.£10000 £10000 £10000 IN 4 hours time PEOPLE,SO WHAT CHANCE YOU GUYS STAND?PLEASE CLOSE THE ACCOUNT WITH THEM AND OPEN WITH OTHER GAMBLING SITES.£10000 £10000 £10000 IN FEW HOURS PEOPLE
Paco Boually
05 November 2023
Comment from uk.trustpilot.com
I think I just got robbed by them . I just won my bets . I can’t see my bets histories . They lied that they were doing some improvement. Then after I logged into my account, they stoled my money then sent me 3£ as bets acc bonus . That is this sh…t !!!
Mark Byrane
05 November 2023
Comment from uk.trustpilot.com
Website down for essential work on a sunday ? Surely this could be done at nighttime, friends with accounts at different bookies tell me how many free bets they are given, in more than 3 years i have not recieved 1 single free bet
John Hicks
04 November 2023
Comment from uk.trustpilot.com
The site is fun and I enjoy using it. I find the welcome bonus spins difficult to locate and use, and the navigation around different games slow and not easy
Joe Wilson
04 November 2023
Comment from uk.trustpilot.com
The app is very very clumsy - poorly designed and very hard to use. The nature of sports betting is fast paced and the app is not suited to fast in play bets. Want to see odds - have to log inWant to deposit have to log in a second timeWant to select a fixture need to log in a third timeWant to place a bet - that requires FOUR log ins by which time the match maybe over
Eddie T J Naylor
04 November 2023
Comment from uk.trustpilot.com
always sending me emails like this ....Opt In to Mystery Free Spins and see if you’ve won Free Spins in our daily FREE-TO-PLAY game!it is always a loss so please dont email me with these lies and fake words its more one sided then a gang bang. lol
Richard
03 November 2023
Comment from uk.trustpilot.com
Great welcomemoffers and free spins are very welcome
Mark Stanley
02 November 2023
Comment from uk.trustpilot.com
Ive just had a call from the gambling aware team they have put a limit on my account of £200 a month which I think is disgusting i have spent over £3000 the last few days but i have withdrawn over £3000 so the £200 limit is a joke
william burnett
01 November 2023
Comment from uk.trustpilot.com
losing the horse racing stream is very annoying ,it happens far to often and not enough info on the horses
Tinnit
01 November 2023
Comment from uk.trustpilot.com
I absolutely refuse to accept that your RTP is correct. I think that having played for hundreds of pounds and 1000s of spins (and at many other casinos) your site is flawed.
William
01 November 2023
Comment from uk.trustpilot.com
Good service easy access to site very fast pay out highly efficient
gmbrereton
31 October 2023
Comment from uk.trustpilot.com
Absolutely shocking Customer service, my wife sent in verification doc's as requested, just after a win! No response whatsoever, account locked and its been like that for weeks even after numerous emails requesting a response to know whats happening, customers should never be treated this way it is totally unacceptable, even requested to close the account AND STILL NO RESPONSE!!!!! I really don't like posting negative reviews but customer service should be king. We want Betfred to respond, it really really really isn't too much to ask is it, surely?
Leena
30 October 2023
Comment from uk.trustpilot.com
More promotions and bonuses would be nice
JASON MCCREADY
29 October 2023
Comment from uk.trustpilot.com
Betfred slots just dead spin. Very small payouts vs bet and not one bonus in 500 spins. Ignore the % to play stat and ‘we’re regulated by gaming commission spill’ based on mine and by the looks of it many other users experience it appears to be one sided game play, poor form and not fun.
Maximus_Gladiator
29 October 2023
Comment from uk.trustpilot.com
A place where you can never win without losing more than £1000! New members or anyone who plays conservatively... It's a disgraceful system, just like other online casinos, operating solely for their benefit! Imagine a game they advertise as having a 96% RTP, and it can only result in losses for 27 minutes straight! It is simply impossible to maintain a positive balance with this mindset!
Al Kerr
29 October 2023
Comment from uk.trustpilot.com
I'm only giving Betfred a 3stars because there is no open bets page on sports page..you need to go to betting history which is a pain when you want to see your open bets quickly...question to rep...if I'm wrong where is the open bets page on sports at bet fred also why dont you have cash out under the bet like every other online casino has...
Alex Iatsuknov
29 October 2023
Comment from uk.trustpilot.com
I use multiple betting websites and betfred has to be the worst one out of all of them. They have so called "promotions" page where you can opt in to receive some free bets or other freebies. But when you complete the requirements you never end up receiving your rewards. Today has really annoyed me as I completed the requirements where I staked £30 and was meant to get £15 free bets. After taking ages to connect to their customer support live chat I was told on their system I wasn't opted in for that promotion so I wouldn't receive my free bets. Eventhough, I had the exact promotion page open saying I was opted in. Avoid at any cost. Just use any other betting website! I guarantee you are going to have a much better experience.
Lee
28 October 2023
Comment from uk.trustpilot.com
Wat a shocking site just take take take robbing folks blind need taking off the site u not got a cat in hell chance on this site keep well away from this con site
Emma
27 October 2023
Comment from uk.trustpilot.com
I was awarded free spins but the games won't load when I try load them and it crashes the entire site
Merkelfish
27 October 2023
Comment from uk.trustpilot.com
When placing bets the only way to review was to go into bet history very time consuming - Also logged me out everytime i went from Live Casino to Sports betting
Mihai Scutaru
26 October 2023
Comment from uk.trustpilot.com
I lov it, it is what it is, is a gambling site i treat it like that, over all my experience with other site ,this is one of them that i lov to play, I'm at the beginning of my journey with this site but very good experience so far , i recommend it to all that wants to try thare luck!
Nicholas Robert David
26 October 2023
Comment from uk.trustpilot.com
Very quick withdrawal time that's about it , not many slot game providers
Mr Lincoln
26 October 2023
Comment from uk.trustpilot.com
I have a local betfred but don't get out much so joined betfred online.so far so good.
Shaun weir
25 October 2023
Comment from uk.trustpilot.com
After checking my banking history it says i am 2000 pounds down which is a lot considering i play on stakes below 1 pound usaully 20 to 40 pence sometimes 60. Unfortunatly all i seem to do is deposit and lose on every time i play at betfred. I think if your looking to gamble be very careful on this site as you can lose a lot of money in a short period.
Andy
25 October 2023
Comment from uk.trustpilot.com
I carnt get the free casino tokens to work at all, other betting sites are easy and straightforward to use, very disappointed with Betfred site.
shane maltby
25 October 2023
Comment from uk.trustpilot.com
Wow 1000 spins and no win above £5 as well as your halloween slots being the biggest rip off of all I'll be avoiding you from now on and warning all others of your joke unfair play
Water Mental
24 October 2023
Comment from uk.trustpilot.com
Didn't receive my welcome offer because i'd put 2 bets into one transaction which still ended up being £10 and i still lost both, customer support was being absolutely petty saying i should of placed £10 on one bet instead of 2 even though i still lost?? it makes literally no difference to them to just credit the offer. What a joke of a company. Stay far away from these clowns
Gary
24 October 2023
Comment from uk.trustpilot.com
I placed a deposit to be told that I was GUARANTEED a FREE £10 sports bet to be in my account by the close of play on Monday!Not impressed.
Catherine
24 October 2023
Comment from uk.trustpilot.com
The range of games on offer is very good. However, I find the website to be a little unstable and slow. I get a lot of pop-ups citing unresponsive pages and asking would I like to wait or exit? The RTP on some games is lower to Sky Vegas or Sky Bingo Arcade slots.
Mark Hill
24 October 2023
Comment from uk.trustpilot.com
Corrupt lot.. Signed up and they sent me a voucher code to say that if I placed a £10 bet within seven days they would give me £30 in free bets as it was a new account.When I tried to use the voucher there was no box for the voucher.. When I contacted customer support they said the voucher was invalid..Avoid Betfred at all costs. If they can't honour an introductory offer they're not likely to be trustworthy at any time.
pg251170
24 October 2023
Comment from uk.trustpilot.com
BETFRED is one of the best bookmakers,I enjoy playing sport and casino.Easy to play,quick payment,easy withdrawal.
John Williams
23 October 2023
Comment from uk.trustpilot.com
Betfred failed to pay up & honour a £100.00 wager when the horse came 1st. A subsequent jockey complaint was upheld. Unlike most other big book makers Betfred refused to pay out under these circumstances. This reflects badly on the company, runs counter to industry good practice and most of all has destroys my confidence in Betfred. The bet was: Solo Album, Woodbine, 22.41 on 22/17/02. Shame on you Betfred.
Marie Maclean
23 October 2023
Comment from uk.trustpilot.com
Great site, easy to navigate, good start up initiatives
AY
23 October 2023
Comment from uk.trustpilot.com
I haven't really started using it but why can't I find search in your app to help me easy the problem of searching for games using the search bar. Its not user friendly for me having to search all around the app for several minutes just for a game
Alan Hughes
22 October 2023
Comment from uk.trustpilot.com
Signed up and followed criteria to get free bets but not added.Sent email and no response not very Good customer services.
Chris
10 November 2023
Comment from uk.trustpilot.com
Generally not to bad at crediting back to the account but after every withdrawal comes the waffle within 5 days ?Well won twice yesterday, £90.17 and a £50, the fifty came back a day later and the 90.17...guess within 5 days.This needs to be instant, if I place a bet I don't say I'll pay for it within 5 days, improve or I'm off, I left bet365 for there hassle indulging the new York lotto, but there payout was in 30 minutes every time
Generally not to bad at crediting back to the account but after every withdrawal comes the waffle within 5 days ?Well won twice yesterday, £90.17 and a £50, the fifty came back a day later and the 90.17…guess within 5 days.This needs to be instant, if I place a bet I don’t say I’ll pay for it within 5 days, improve or I’m off, I left bet365 for there hassle indulging the new York lotto, but there payout was in 30 minutes every time