Betfred Review

Customer service was apalling.Refused to acknowledge my complaint could not explain why they had not acted upon terms and conditions concerning withdraws procedure.In fact ignored that completely.Admitted other errors poor treatment still would not repay my money or offer any compensation for admitted poor service.Procedure amounted to theft and treat people as mugs .avoid at all costs

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The slots on this site never perform the same as their competitors such as Sky Vegas. Taking for example the game “Reel King Mega”; on Sky vegas I won 1600 pound in one session, where as on Betfred I carried out 300 spins and didn’t even receive a single feature. Equally, when it comes to BetFred, it is as though the wins/amounts are restricted compared to that of competitors. They offer promos but unlike competitors force you to wait to receive them even after completing the terms required to attain them. Sometimes these promo rewards don’t actually even materialise. For BetFred the saying “the house always wins” is painfully accurate; the best thing you can do is avoid this provider, the best thing you can do is join SkyVegas or Virgin games.

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Do not have the games i like to play but that is my personal.preference, but other than that it is just ok, compared to other sites. Sorry

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easy to navigate site and bonuses easy to use and accessed

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Nice games and Im happy about widrathaw because Im winner and Money in my acount Next day this os beautiful thank you

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Doesnt take much to crash the live horse racing here. A bit of a rainy day and some extra punters and its all schambles. Choose another sight if u want a bet and watch thrill

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No £30 free bet even after £300 deposit. cash out takes forever while they wait for the other team to score so your cash out can reduce to pennies. worst bookies expirience

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Very easy to deposit and when I won and wanted to withdraw the money it was also very easy to do and money was with me a short time later.

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Biggest cheat and thieves. They took £10000 in 40 minutes time.I have my bank statement to prove it.£10000 in 40 minutes people.DO ANYONE STAND A CHANCE THESE BETFRED CHEATS???????£10000 PEOPLE.I had £400 on number 23 it gave me number 10,24,8 right next door.then i changed it to number 31 and guess what number 9,14.then i changed it to number 17, gave me number 34 and 6.JUST IMAGINE THAT! BETFRED FIXED IT SO BAD THAT THEY ONLY GIVE YOU NUMBERS NEXT TO YOUR HIGHEST WINNING NUMBER.FOR GODS SAKE CLOSE THEIR ACCOUNT AND OPEN PADDY POWER AND LADBROKES ACCOUNT AND WATCH HOW YOU WIN BIG MONEY.£10000 in 40 minutes,£10000 in 40 minutes.BETFRED BIGGEST THEIVES.

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New desktop view on betfred site is awful as half the page is taken up !!!why change something that isn’t broken! Think I’ll use William Hill

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My experience of Betfred slots. I think I started playing on them during Covid Lockdown. It was great fun. After a while it seemed I couldn’t lose. I only play 20p a go. I won a couple of £400 jackpots followed by several other good payouts. I know it’s my own fault but I kept playing on them and what a mistake that has been. It doesn’t matter what slot you play on they all know what’s in your account. I still play on them but am really disappointed. I have just put another £20 in and it only lasted about 15 minutes before I was back to nil. This seems to be the norm these days. Haven’t had a good win for ages. Don’t even get a good run for my money! I will probably keep on chancing my luck but, please, if you are new to Betfred slots please don’t fall into the same trap as me. If I couldI would give fives stars to Customer Service who have always been excellent when I have had a query.

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so here is betfreds games online slots only in 30 days sep19th till 19 October i had no withdrawals lost £1.615.00. i apparently wagered £9.509.25p RTP is £7.891.65 83% and very few features and no big wins passed 185X on 50p stakes are 80p 50p 40p total odd £1 stake so its a soft site small wins keep you playing not put you in front to win

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I was promised 50 free spins if I used £10 on slots Monday to Sunday as a new member and never got the free spins the following Monday also placed £10 in bets to get £30 free bets and £10 slots and never got that either

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Totally irresponsible outfit who allowed me to lose my entire wages and outgoings without ceasing or offering duty of care.All other bookmakers give you a deposit limit of £250 – £500 but I lost £4K in 2-3 hours and am now homeless and in rehab.This is the world we live in now where some people cannot get a decent bet on and Betfred know a compulsive gambler when they see one and utilise it to the max.This is where 99% of their profits come from and why people are in here and kill themselves.

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Terrible. Made an account hoping to get the welcome offer for free bets. Double checked with the livechat if I was eligible for the offer and they said that I was – but after I deposited money and placed my bet, I didnt get any free bets and of course when I contacted customer support after I was told that I was not eligible. Seems like customer support will lie to you just to get you to place bets with them and once you have they will dismiss you.

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I dont like how difficult it is to check your bets and finding out how well they are doing also getting cash out is to difficult,and trying to put a super heinze bet on is just impossible,i dont think ill be using you again

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All is good except for finding my bet details when using my iPad.Initially, an icon appeared, which you pressed, then details of my bets would be shown.This icon has now disappeared and details of bets placed can only be viewed when attempting to place another bet!

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Awful company that try to cheat you out of offers. Cut off repeatedly on chat and made to submit docs multiple times days after fulfilling the offer.

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On your online site you cannot get a full screen because of information down the side please fix it as been perfect up to now

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worst website ever I have ever played with i always loose never pay out never win so just want to let everyone know that becarful guys when you play with Betfred

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Would give them 0 stars if i could. Was registered with GamStop but ban removed several months ago. Created an ac with Betfred, message came up that my Gamstop was over but they suggested i set a deposit limit which i did. Played various games in casino and hit a decent feature, halfway through free spins it kicked me out of account. Couldn’t log back in. Called customers services and they said my ac was blocked by them as they do not allow accounts for people who have previously registered with Gamstop !!!! Yes don’t allow you if you win !!! i bet if id have lost my deposited money they would have let me carry on !!! and if they don’t allow this why send a message acknowledging they know i had a prev ban in place and to set deposit limits now ban was spent and no they didn’t pay me my winning from the feature. Avoid.

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Can be a bit confusing esp when dealing with more than one bank card

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Good bingo an games god promotions good custume sevice

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I placed a ACC on the women’s football can I see the results coming in ?no I can’t no cashout available,I contact support and they tell me to use flash scores,why do paddy power show live results and keep me updated on my bet , complete jokers shove it unprofessional betting app

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i found the games good to ply and the returns good i do enjoy playing the selection of games

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A good site which could do with some more accurate information, horse-racing seems to be slightly delayed and the race off does not sincornize with the display.

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Turns out I was ineligible for the welcome free bets because someone had previously had an account at the same address. Of course they didn’t tell me this when I registered. Only when they had taken my money and accepted my bet. It’s a crappy rule because are they saying they only want one customer per address?It’s very poor business too because this customer will not be touching them with a barge pole. I hope the tenner was worth it

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Again BetFred f..k me and my brother up my bro put a 15 pound double on the dogs that he thought he had won only to be told when collecting your first dog was 2 seconds to late only paying the single win dog race was not late off it was delayed so not late just advertised race time late the 2 p… Ks serving refused to pay out 5 time we had trouble with idiot staff in halesowen shop staff got no customer service or put customer first s..t of a bookmaker stay away from halesowen branch waste of time

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superb set up, these guys have been bang on from the start, i will share far and wide how good these guys have been, any issues were sorted out rapidly and customer service call centre they are real people no bots and i love that!Nice work Betfredregards Scott

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How much money I have spent on slots it just seems to me all you do is take take take get no bonus or nothing that’s why

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games crash, not a lot of choice its nowhere as good as other online betting / casino apps. dont think i will be using it. essentially its not even championship, its league one of betting sites.

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So won £11000 across a few games, withdrew £2000 then £9000. Since then I’ve been given nothing but the runaround and no winnings, requested for it to be escalated and a formal complaint but both denied in writing. Apparently a game check is taking this long which is ridiculous. I was then advised by a lovely phone rep to use IBAS. The whole thing should have been a fantastic experience winning that amount but alls I’ve had is frustration and not a lot else. Customer since 2012 but once this is sorted I will be closing my account. Only advice I’d give is avoid and don’t bother with the live help or email reps they border on rudeness and give a lot of misinformation. AVOID THEM

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Haven’t won anything on slots and put 10 pounds on sports for the welcome bonus and did not get it because u have to stake 10 in one bet very misleading

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Free bet offer after £10 bet not given , despite several bets over the qualified odds being completed

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It is impossible to use Betfred on your mobile, 100% of the games that aren’t on today are impossible to find but you can find some on the website. The app is so painfully slow to load, they don’t have a search feature like UNIBET or BET365 where you can quickly search for the game you want. Everytime I use the All Sports part to locate a baseball games odds for tommorow it says sorry betting on the event is currently unavailable despite it being available on the website and if you can locate it there barely anything to bet on. 10/10/2023 Arizona Diamondbacks v LA Dodgers Bet365 have about 50 different variations of bets you can make Betfred have 11. You can pick winners, have a handicap bet or runs. No player props whatsoever. The selection is horrific.Betfred is simply the worst app and website i’ve ever used the fact it’s a running business is actually mindblowing.

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I faking play end lose more than 300£ end no win nothing is the horrible casino

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I was unable to reset my password t access my account.Frustrated I decided to close my account withdraw my credit balance.My account was closed but will not reurn my money.The latest card I had on my account i defunct now but my bank account has not changed.T & C’s say if card no longer in use will do best to accept new card details to allow withdrawl.Betfred refused to so this.They will not explain what possible risk they see thay just repeat sme so called secutity message.I believe this is tantamount to theft of my money.Official complaint made been shockingly handled.Been cut off from live chat been rude to over phone.They have admmitted to justified errors within my complaint but still keep my money.I was also asked question about my intention to gamble ?! Hopeless customer treatment.Far easier to deposit monies than to withdraw.

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I deposited quickly and safe played my games and free gifts from Betfred really good and reliable casino place I wouldn’t change or go to anyone else customer service support is very friendly and quick responses every time and gets the job done basically thank you so much Betfred hehe

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I have a .50 free bet that has refused being used everytime I want a go of winning with it I went on the casino promotion page which is telling me it is unavailable for guest(?) I have placed a 10 on the slots yet I am waiting for my free spins I have staked 10 for the mystery parcel which told me I am elegible again I am still waiting for it I am gonna see how it goes though I am aware the network does need an update…⚝

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-100This firstly is terrible app.the live in-play options in football constantly disappear, scores for. example on mobile devices are deceitful. A very strong word but its true its a well known secret with Betfred. Several of their senior team have admitted their app is shoddy and unstable.Secondly they also dont like people who win regularly and like to ban them for no reason even if you have active bets on.I would stick to william hill.

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Great jackpots, would like a few more offers but really enjoy playing on betfred

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Games don’t keep buffering…fast payout !

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I love the games etc but bonuses are literally non existent

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Have still not received 200 free spins n I’ve topped up over £100 so I feel like I’ve bin conned out my feee spins

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Not winning enough in the games could be more easy than other sites can’t keep login every time when you back home page

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Signed up today and had the biggest win I’ve ever had from any online casino I’ve played with before. I won £800 from The Goonies Jackpot King bonus game. I still can’t believe it. My money was paid into my account around 2 hours after. Happy days!I think all the negative reviews are just from angry people who expect to win all the time.

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Placed each way winning double at Longchamps today at Cotteridge betting shop, Birmingham. Staff member queried betting slip was incorrectly written? Slip had two winning selections clearly each way but did not indicate ‘double’ on slip. She was adamant slip was single bet? Attitude stank and was obnoxious rude and arrogant. Thankfully person who accepted bet on duty next week who can confirm bet status.Following which contacted customer service who were really helpful. They contacted shop to discuss but no resolution. Should there be no outcome then IBAS intervention will be soughtAbsolute disgraceful shop staff behaviour whom refused to provide name when questioned about conduct.Unfortunately this staff member appears to operate in clandestine ways with no accountability especially when it comes to professional customer relationships!!

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For no other reason than my own stupidity, I have managed to lose nearly £10k to these greedy, ruthless crooks without any comeback. Until Friday night, when I lost nearly my whole £2k wages, when I got lucky with one game and decided to cut my loses and I’d had enough of them and withdrew £1000.I got £491 paid into my account, my husband got £350 paid to him and the remaining £149 was put back into my gambling account. I contacted Betfred… absolute disaster by the way, nearly 2 hours waiting only to get a sarcastic, patronising idiot called David who could’ve cared less… and who, not once took any notice that I clearly stated that I had a gambling problem and wanted my account closed immediately.Because I had used my husbands card… ONCE, they took it upon themselves to pay him as well, even though every penny I’ve put in before or since was from my own account… and the £149 was put into my Betfred account because the card they tried to put it to was no longer in use… handy eh?Okay, stick your £149 and I played on and manged for only the second time to win and got my account up to £600 and tried to withdraw it… NO CHANCE!! Contacted customer services again… an hour later was told that i had to deposit a minimum of £5 to “Clear” the system and I would be able to withdraw then… so I tried to deposit and AMAZINGLY for the first time ever… Betfred were unable to take my money because of “technical issues” I lost patience and played on like the idiot I am and lost the lot very quickly after!!They are vermin off the bottom wrung, without morals, scruples or souls. I’ve never played on a casino platform that empties you as quickly as these crooks and put me in a position where I’d convinced myself… “It can’t be this bad for as long this, right? Surely it’s gotta pay me out sometime??” Well actually NO!! I’m a moron for thinking anything different. Of course the money they paid Leigh Francis to advertise them has to come from somewhere and I promise… it’ll come from you!!!!The worst I’ve ever endured and am begging you not to make the same mistakes that I did… because you will lose it all!!!!!!!!!!!!!!!

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To long time to get the welcame bonus, i have 1 week and still didn’t get my bonus, i think is a lie, bonus doesn’t exist

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Bentfred fruit machines only pay out to players playing the larger stakes. Do not bother playing the lower stakes you are just filling the pot for the better off customers and drug dealers, who feature strongly in my local shop. Trying not to lose too much of your money is not welcome at bentfred,

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