Betfred PLAYER REVIEWS(3322)
Clinton Lewis
30 September 2023
Comment from uk.trustpilot.com
Ha ha advertise price boost and Freds push out on prices and on winning never pay out what’s the point ! Misleading customers just to get in shops ! Dont bother on querying whu the payout is not available apparently technical issue
Darren
29 September 2023
Comment from uk.trustpilot.com
Site is easy to use, only just started using betfred, had some good wins so far. Only issue payout is very slow. Other sites you win an hour later its in your account, told it could be up to 5 days to receive withdraw which isn't great. But if it comes any sooner I'll put 5stars .update now 5 stars won this morning and again this afternoon now all paid out fantastic cheers betfred
Consumer
28 September 2023
Comment from uk.trustpilot.com
£335 - £1 spins across loads of games. Did not get one feature. Didn’t win more than £10 in one spin. Disgusting
Rachel
28 September 2023
Comment from uk.trustpilot.com
Absolute joke of a company. I had an account along time ago then I couldn’t log back in so I resigned up again and starting playing wagered over 700 of my money and won nothing then when I tried to log back in I couldn’t so I contacted live chat which took over half hour for some one to answer and the6 told me that my account has been closed and I need to go through a process to reopen. How can they let you spend money and then just close your account. It’s daylight robbery and disgusting stay away from them I’m warning you
James
28 September 2023
Comment from uk.trustpilot.com
I like doing a lucky 15, and the extra odds Fred gives for 1 horse to win is a winner winner chicken dinner 😊
Jonathan Manley
28 September 2023
Comment from uk.trustpilot.com
Worst casino ever do not play it will just take everything you put in.i put £15 in it took £12 of it without winning anything so I thought I'd go on a game that I play on other site and have a little bit of success.but wouldn't let me win above £4 absolutely stay clear
Steve baker
28 September 2023
Comment from uk.trustpilot.com
Yep all good no pressure to bet in luck other apps
customer
27 September 2023
Comment from uk.trustpilot.com
I never got my free 200 spins. So obviously small print and a clause. Not won nought. Poor winnings compared to other sites
Vino
27 September 2023
Comment from uk.trustpilot.com
After many years playing different platforms I have noticed the Return to Player percentage (payouts) drop. The first online platforms I played on were up into the 97 / 98% payouts, since then they have steadily dropped & now many games on many platforms are 92-94%, some even below 90%.Betfred is the only one I can find that has managed to keep their RTPs up.Also the site is quick & clean & payouts have all been next day for me. Excellent.
adam
27 September 2023
Comment from uk.trustpilot.com
Very poor layout and a poor boune claim on the slots . Over all very disappointing 😞 1/10 app now deleted .
shane maltby
26 September 2023
Comment from uk.trustpilot.com
I have used the online 10 times and today is the last time multiple deposits over 3k and still not 1 win over £10 as well as the gambles may as well change it to it real not not a chance in hell
Neil Meredith
26 September 2023
Comment from uk.trustpilot.com
Although I never win I've enjoyed losing all my money with betfred
Susan Stanley
26 September 2023
Comment from uk.trustpilot.com
Your website is difficult to navigate and the offers you make are extremely difficult to work out and find
Sara
26 September 2023
Comment from uk.trustpilot.com
I had a win and had to forward documents to prove ID etc. The team were fantastic & I was paid out within 2 hours! Perfect!!
Leighton Lambeth
25 September 2023
Comment from uk.trustpilot.com
Was easy to use app for casino and moderate payouts, one suggestion the coins for bonuses are good but should be a guarantee win as to get over 300 coins is even at 10p spins alot of money for potentially no return other than that maybe more free spins lol. Keep up the great work
MR HARRISON
25 September 2023
Comment from uk.trustpilot.com
It’s ok , the free spins don’t generate much profit for the tenner. And after you sign up you don’t get any freebies. I won’t be with them long.
Leanne Marshall
24 September 2023
Comment from uk.trustpilot.com
I dislike not being able to bet on england womens football especially when shown on tv. I love everything else although I don't bet often.
GJ
24 September 2023
Comment from uk.trustpilot.com
Beware.Used to play a lot of poker on here and enjoyed it, Went to log onto my account and was told my account is closed and can not be reopened ever. I asked what i had done wrong if anything and how do i reopen and they said they can decide who they let have accounts and play on the site and do not have to have a reason. I am sure i had funds on here and built up a vip level on poker by playing and raking lots of money which is now un accessibleI find this really odd and unprofessional that they dont even say a reason.They could randomly close your account at any time so be warned
Gareth
24 September 2023
Comment from uk.trustpilot.com
Good layout etc easy to find what you need. Just need better and free promotions.
David
23 September 2023
Comment from uk.trustpilot.com
Have always used Betfred, both in store and on the app. Their goals galore coupon has been a part of my weekends for 15+ years now.However I find the app slightly less user friendly than that of other book makers. The app seems slow to load ant times often have difficulties logging in, but the area I believe that needs more improvement is the the betslip. In particular looking at open / placed bets and keeping track of the action as it happens, it all seems a little tucked away compared to others. These little issues are the reason it’s not 5 stars.Just my opinion, all other areas like offers, casino etc are all good. I will continue to use Betfred going forward.
Michael Kennedy
23 September 2023
Comment from uk.trustpilot.com
I’ve used this company for a few years now, I’ve only ever a a couple of problems with them and once I’ve contacted their help desk, they have sorted the problem within a couple of days. Last year I took a year out from gambling with Gamstop. After my exclusion was up I started playing with betfred again, after a week or so playing I managed to withdraw £1200. Soon after that my account was looked, I then sent an email to ask why and all I got in reply was that management has chosen to close my account and that there would be no further correspondence regarding the matter. Very disappointing, unprofessional. I’ve been a paying customer for years and this is the treatment I get. Not good, steer clear of this site.
Alexas
23 September 2023
Comment from uk.trustpilot.com
Quite unhelpful live chat staff long wait no suggestions for resolving issues
Eddie T J Naylor
22 September 2023
Comment from uk.trustpilot.com
book of tut megaways 50 pound 50p spins no bonus or decent win i do not know how you get away with it.
Emma Wright
22 September 2023
Comment from uk.trustpilot.com
You don’t win anything and your promo are rubbishnother sites are better and odds are better
James
20 September 2023
Comment from uk.trustpilot.com
It's a quick and good service and easy to use and very welcoming
Jaden Winters
20 September 2023
Comment from uk.trustpilot.com
Signed up cashed on a bet n won't alond me Sign up bonus witch I thinks a con
Wayne
20 September 2023
Comment from uk.trustpilot.com
Played awhile now and found to be quite a good site with great withdrawal options. However last few times I have tried to make a deposit it comes up as failed but money has left my bank account. I know I will get the money back but will have to wait a full week. Not great when trying to play on a budget.
Andy Whiffin
18 September 2023
Comment from uk.trustpilot.com
Just had a bet at bridgnorth bet Fred not a seasoned gambler!! But dog won at 7-2 Went collect winnings from printed out slip told race had started 6 secsbefore slip printed. Got my money back but enjoyment of winning devastating!! If the pair behind counter had nor been talking!. I am a reasonable man but God knows if some of the drunks had been treated this way it would have kicked off. NOt Fair on the staff. Will never go in bet Fred again !!!!
Nigel
18 September 2023
Comment from uk.trustpilot.com
In shop Chloe was really helpful, and Jake at HQ was brilliant 🏇🏿👏
Marius Stefan
18 September 2023
Comment from uk.trustpilot.com
it seems that the games at betfredd only eat money and don't pay anything...!!! and online bets you had to withdraw the money at any time, I had a ticket in which I won 4 matches out of 6 and I didn't have any offer
Thomas
16 September 2023
Comment from uk.trustpilot.com
Not enough free spins for players who spend a lot of money u have to opt into everything even games that are not good to get free spins
Kerri Mawhinney
16 September 2023
Comment from uk.trustpilot.com
Very good and always good promotions
john
16 September 2023
Comment from uk.trustpilot.com
I have tried to draft a fair and objective review of this company. I honestly can't see what this company seriously offers customers or any benefits in using them. Only benefits can see are PayPal deposits and quick withdrawals. I can't believe a company this big doesn't offer best odds gauranteed on horse racing most companies even smaller companies offer it. Cost me over 140 quid today seriously what benefits are there to this company? I remember when betfred used to be a fresh change to the old betting companies and offered good odds and bonus but in my opinion are categorically the worst betting company about now certainly for sports betting
UK Customer 412
16 September 2023
Comment from uk.trustpilot.com
They stole my account balance. When I contacted them via the help chat, I gave them my account name but they refused to refund my money. It was just a small amount, and I hadn't used my account for quite some time, but that is irrelevant. They cannot be trusted.
Eva Tothova
15 September 2023
Comment from uk.trustpilot.com
I wanted my withdrawal send all the documents and they closed my account and retained my funds without any reason .... dont play on here scams
….
15 September 2023
Comment from uk.trustpilot.com
So I will start off by saying please if you value your money STAY AWAY don’t get me wrong I won £650 after spending around £1000 and they paid out the next day. BUT I went to go back on and they have all of a sudden closed my account and won’t give me an explanation to why they little rat on the phone just kept saying it’s in the terms. So basically if you win big they will close your account so they don’t take a loss and can still run away with your money so they can fund their pathetic excuse of a living.
Steven
14 September 2023
Comment from uk.trustpilot.com
Slots have a terrible payout ratio , they just take your money .Will only be using this site for Football bets from now on
Gary Wilson
14 September 2023
Comment from uk.trustpilot.com
Unable to obtain most of the free items even after opting in. You press play here and the download just looks like it's locked. I've tried every day but noLuck!
Tadg
14 September 2023
Comment from uk.trustpilot.com
I don’t like that I have to transfer cash into chips to play the casino.
Stella Henderson
13 September 2023
Comment from uk.trustpilot.com
Only been playing for a couple of weeks,promotions are poor and wins far and few between, £2 win on a pound spin is bad in my opinion. I'm fully aware it's chance but come on,that's a shocking win.
Goran Mohammed
13 September 2023
Comment from uk.trustpilot.com
I was expecting 200 free spin after £10 deposit but I never received them I paid in over £400 in the past few days all I got was lost, my games was keeps crashing it’s a bad experience so far am sorry
Graham Orourke
12 September 2023
Comment from uk.trustpilot.com
I am do not know if it is just me or a fault on your site but theres times i have wanted to do an accumulator or a triple on the horses but it does not show it up
Coincatcher
12 September 2023
Comment from uk.trustpilot.com
I placed a bet and was lucky i won some cash not much but still. I requested a payout. They did requested documents from me. I had to prove it was really me. After few hours i received money in my paypal. Very professional team. Live chat also very professional. Probably the best betting website don't look any further. I'll use them in the future i'm sure.
AHairyHamburger
12 September 2023
Comment from uk.trustpilot.com
Only used these once or twice online, hardly deposited a thing and hardly won anything either.Couldnt get into my account after a fair few weeks or months away, i work for another betting company and dont gamble much tbf.BANNED my account as a bisuines decision. Couldnt tell me why either!WHAT ON EARTH ARE YOU ON ABOUT???STAY WELL AWAY FROM THESE.
Anonymous
11 September 2023
Comment from uk.trustpilot.com
Games don’t play just dead spins bonus tease’s galore DO NOT PUT ANYTHING INTO THIS SITE unless you want it gone the gamble on any of the games is fixed to lose had 2 bonus rounds 8spins paid nothing not a thing could not believe it if you do win RUNUpdate 150 pound down had 5 non paying bonus all dead spins gambles that lost every single time took the whole lot of my money immediately worst experience I have ever had is there even a gambling commission? Because all these sites have been given free reign to do as they please these games are not random they are controlledIn reply to your comment If these games are regulated by the uk gambling commission then that means they are crooked because it wasn’t 1 day I’ve played these games it’s 2 weeks and it’s been the same from day 1 you are blatantly ripping people off and you got the front to reply with that old b@@@ox sooner you are all shut down the better
Gkkm
11 September 2023
Comment from uk.trustpilot.com
Again and again games fault website Didin t work like should beIssues every day from feew weeks now and the betfred website Didin t care about customers beacuse the should let Play no one when the website Didin t work 100% In one world discasting
Robert Waller
11 September 2023
Comment from uk.trustpilot.com
Couple of days ago, Ive registered on Betfred and deposited money on the account. However, it has been blocked and they asked me to provide the documentation. I have given them all my documents that they wanted but nothing happened. In the live chat I asked what is the problem and they said that my account is closed and funds will remain on that account without any possibility of refund! That is basically stealing money! No answer from their support email either!
Carol Cole
11 September 2023
Comment from uk.trustpilot.com
Hi All, not sure what has happened here but am really confused. I was on Gamstop for 5 years. I was coping with 2 bereavements and just wanted to deal with these without any distractions. My Gamstop ended in June. The Gamstop Team talk you through how to deal with gambling again including taking advantage of time outs etc if you wanted a rest from this. So I requested a two week time out and I then received an e mail from Betfred to say they were closing my Account and would not give a reason. I have done time outs on other sites with no problem at all
James
10 September 2023
Comment from uk.trustpilot.com
Once again the live chat on Betfred is no we’re near the chat on other sites. Once again you get cut off continually and get no resolution , it is time to go with a diff bookmaker
Emie Louise
30 September 2023
Comment from uk.trustpilot.com
Been depositing for months with hardly no wins! Just little ones here and there my money back! Free spins generate nothing! Does drop enough wins to keep playing for a decent time. Fed up of it tbh
Been depositing for months with hardly no wins! Just little ones here and there my money back! Free spins generate nothing! Does drop enough wins to keep playing for a decent time. Fed up of it tbh