Betfred PLAYER REVIEWS(3654)
Ben
03 February 2025
Comment from uk.trustpilot.com
I’m curious where my free spins are as I signed up for the 200 free spins and staked £10 and still not received them after 48hr.
I’m curious where my free spins are as I signed up for the 200 free spins and staked £10 and still not received them after 48hr.
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sally lawlor
03 February 2025
Comment from uk.trustpilot.com
Your site is very customer unfriendly. Long wait times after having to enter details so many time then a 67 minute wait time. Bounces spin almost impossible to use and only in one game that's after trying for 24 hours to even find them a total joke of a website
Your site is very customer unfriendly. Long wait times after having to enter details so many time then a 67 minute wait time. Bounces spin almost impossible to use and only in one game that’s after trying for 24 hours to even find them a total joke of a website
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Paul 123
02 February 2025
Comment from uk.trustpilot.com
Good site all easy access and well set out.Good variety of offers.Great variety of sports covered.Up now all good.
Good site all easy access and well set out.Good variety of offers.Great variety of sports covered.Up now all good.
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Dean
02 February 2025
Comment from uk.trustpilot.com
Slots are rigged to death. 800 quid without a feature. And I'm already down 2000 on it. So you'd think it would be fairer. I'm playing Irish frenzy. Which is small wins anyway. But what a joke. This is a edit. As I thought id give it benefit off the doubt. And I tried another 3000 and lost again on same game. This site is tampering with its rng number. And iv had to record play and send it to gambling commission. I enquired to live chat about the shocking play. And the rude staff. Wanted me to self exclude. Instead of checking it for me. So apparently. I'm the bad person. Because. They Rob you blind. Stay away from here. It's the dodgiest site out there. And football. Is totally scam too. Crap odds. And they suspend certain games so u can't bet on stuff. Totally shambles of a company.
Slots are rigged to death. 800 quid without a feature. And I’m already down 2000 on it. So you’d think it would be fairer. I’m playing Irish frenzy. Which is small wins anyway. But what a joke. This is a edit. As I thought id give it benefit off the doubt. And I tried another 3000 and lost again on same game. This site is tampering with its rng number. And iv had to record play and send it to gambling commission. I enquired to live chat about the shocking play. And the rude staff. Wanted me to self exclude. Instead of checking it for me. So apparently. I’m the bad person. Because. They Rob you blind. Stay away from here. It’s the dodgiest site out there. And football. Is totally scam too. Crap odds. And they suspend certain games so u can’t bet on stuff. Totally shambles of a company.
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Alan Sipson
01 February 2025
Comment from uk.trustpilot.com
What's the use of cash out when it's not in use had 6 teams winning in a 6 fold for a good while in second half. Not one hint feel like I've been robbed not a very happy betfred customer 😡😡😡
What’s the use of cash out when it’s not in use had 6 teams winning in a 6 fold for a good while in second half. Not one hint feel like I’ve been robbed not a very happy betfred customer 😡😡😡
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Chris Vahey
01 February 2025
Comment from uk.trustpilot.com
So I'm only new to the site but I'm enjoying my experience with ye so far customer service has being great and I like yer platform set up for everything else I'll have to be wait as I'm only with ye a few days
So I’m only new to the site but I’m enjoying my experience with ye so far customer service has being great and I like yer platform set up for everything else I’ll have to be wait as I’m only with ye a few days
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James
01 February 2025
Comment from uk.trustpilot.com
I like betfred it's a grate site easy withdrawal and all round good fun thank you betfred
I like betfred it’s a grate site easy withdrawal and all round good fun thank you betfred
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John
01 February 2025
Comment from uk.trustpilot.com
I'm quite disappointed as I wanted to self-exclude but you in the bookmakers but you do a 24-hour calling off. Before you can. Self-exclude and you need a passport photo. You do not take a picture in the shop. I feel this is unacceptable and does not safeguard compulsive gamblers who want to try and quit gambling for good
I’m quite disappointed as I wanted to self-exclude but you in the bookmakers but you do a 24-hour calling off. Before you can. Self-exclude and you need a passport photo. You do not take a picture in the shop. I feel this is unacceptable and does not safeguard compulsive gamblers who want to try and quit gambling for good
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Saqib
01 February 2025
Comment from uk.trustpilot.com
Betfred was probably one my first sites I enjoyed few years back I remember their costumer service take extremely long and the person taking my enquiry was rather rude back then...however recently I gave them 2nd chance and their site and costumer service has improved... even doh my experience with them first time wasn't best... they have improved so can't knock them for changing also back then you would deposit but get nothing back in return oin their promotion system that's has also changed for better also....
Betfred was probably one my first sites I enjoyed few years back I remember their costumer service take extremely long and the person taking my enquiry was rather rude back then…however recently I gave them 2nd chance and their site and costumer service has improved… even doh my experience with them first time wasn’t best… they have improved so can’t knock them for changing also back then you would deposit but get nothing back in return oin their promotion system that’s has also changed for better also….
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Robert
31 January 2025
Comment from uk.trustpilot.com
Right now trying to find out how to use access from the £20 free bets HELP other than that enjoying the betting
Right now trying to find out how to use access from the £20 free bets HELP other than that enjoying the betting
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Kevin Burke
30 January 2025
Comment from uk.trustpilot.com
It's good if you can log in but that's a big ifHalf the time I cannot log in even though I haven't changed my passwordOh well it's only them that are missing out on my custom there are plenty of other bookmakers where you can log in 100% of the time
It’s good if you can log in but that’s a big ifHalf the time I cannot log in even though I haven’t changed my passwordOh well it’s only them that are missing out on my custom there are plenty of other bookmakers where you can log in 100% of the time
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Chris
30 January 2025
Comment from uk.trustpilot.com
Well the give best odds off Irish lottery. You don't seem to win or get bonus on any the slots games . I no someone who lost a lot they show me then never win. There a few grand down
Well the give best odds off Irish lottery. You don’t seem to win or get bonus on any the slots games . I no someone who lost a lot they show me then never win. There a few grand down
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Richard Hunter
30 January 2025
Comment from uk.trustpilot.com
After having my account compromised I told Betfred about the issue. Could not talk to anyone had to do it all over email. They closed my account which still had 20 pounds in and told me I was not able to be a customer anymore effectively stealing my 20 pounds. Terrible company please use another betting app
After having my account compromised I told Betfred about the issue. Could not talk to anyone had to do it all over email. They closed my account which still had 20 pounds in and told me I was not able to be a customer anymore effectively stealing my 20 pounds. Terrible company please use another betting app
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Karl Howes
30 January 2025
Comment from uk.trustpilot.com
Be very careful Betfred Staff Harrogate. Went to collect my winnings second ticket which was a win scanned 3 times, 2 times saying didnt win and coming up has a different race, I was adamant it won then scanned third time and bingo it came up. Member of staff had his wallet bang next to till and 3 £1 next to it. Avoid at all costs I wonder how many times this scum has done this.
Be very careful Betfred Staff Harrogate. Went to collect my winnings second ticket which was a win scanned 3 times, 2 times saying didnt win and coming up has a different race, I was adamant it won then scanned third time and bingo it came up. Member of staff had his wallet bang next to till and 3 £1 next to it. Avoid at all costs I wonder how many times this scum has done this.
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Ronald John
29 January 2025
Comment from uk.trustpilot.com
Your promise of Free bets. Did not work for accumulated bets . like a lucky 15 horse bet. When I tried to get support from you, firstly your on line support was rubbish you told me this should work what I was trying to do. Then your customer service number does not respond at all. And your Emails was not responsive, when you only gave me 7 days to use Free bets. After spending a lot of time I have know used Free bets on lottery which has worked. So I have know received my £50 Free bets no thanks to you. Please give full support when a customer asks for help.
Your promise of Free bets. Did not work for accumulated bets . like a lucky 15 horse bet. When I tried to get support from you, firstly your on line support was rubbish you told me this should work what I was trying to do. Then your customer service number does not respond at all. And your Emails was not responsive, when you only gave me 7 days to use Free bets. After spending a lot of time I have know used Free bets on lottery which has worked. So I have know received my £50 Free bets no thanks to you. Please give full support when a customer asks for help.
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ARTHUR RITCHEY
29 January 2025
Comment from uk.trustpilot.com
Don't like the way you say your welcome bonus have deposited a lot and no bonus you have to opt in when it should be automatically given
Don’t like the way you say your welcome bonus have deposited a lot and no bonus you have to opt in when it should be automatically given
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Brian
29 January 2025
Comment from uk.trustpilot.com
I like the app it's easy to work I'm trying to transfer the app to my new phone which as a different phone number my new number is 07907245287 can I reg with this no on this phone pls
I like the app it’s easy to work I’m trying to transfer the app to my new phone which as a different phone number my new number is 07907245287 can I reg with this no on this phone pls
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John
29 January 2025
Comment from uk.trustpilot.com
Very bad they blocked my acount cos I want to spend my money and gameing safe was so cheeky and hung up on me and block my acount I wouldn’t bet with them there others better and stay away turst me they will block your account when they like so no point in betting with them
Very bad they blocked my acount cos I want to spend my money and gameing safe was so cheeky and hung up on me and block my acount I wouldn’t bet with them there others better and stay away turst me they will block your account when they like so no point in betting with them
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matthew winslow
28 January 2025
Comment from uk.trustpilot.com
App is easy to navigate, no issue depositing or withdrawing. All good with me.
App is easy to navigate, no issue depositing or withdrawing. All good with me.
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Godrik
28 January 2025
Comment from uk.trustpilot.com
Betfred is probably the best or a clear second to William Hill I shouldn’t really big up William Hill because they’ve banned me.Anyways for me Betfred is 1st for Horse Racing 🏇 promotions there’s nothing quite like screaming for a horse to finish second 🤔 that’s right check it out.
Betfred is probably the best or a clear second to William Hill I shouldn’t really big up William Hill because they’ve banned me.Anyways for me Betfred is 1st for Horse Racing 🏇 promotions there’s nothing quite like screaming for a horse to finish second 🤔 that’s right check it out.
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CESAR TELMO
28 January 2025
Comment from uk.trustpilot.com
Bad casino I played more then 10 slots games, 2 give me the bonus Fishin frenzy only and they took the money back and my deposit, so bad!!!
Bad casino I played more then 10 slots games, 2 give me the bonus Fishin frenzy only and they took the money back and my deposit, so bad!!!
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Steve Steve
27 January 2025
Comment from uk.trustpilot.com
Well not been on this site long and fair play to betfred scooped a jackpot, been on loads of sites before and this is the best in my experience
Well not been on this site long and fair play to betfred scooped a jackpot, been on loads of sites before and this is the best in my experience
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Regina
27 January 2025
Comment from uk.trustpilot.com
I am quite disappointed with your games overall payout or lack of! I play on quite a few websites and, I know you can't win all the time, but there's no chance of winning on any of the games I played. Getting the bonus feature is almost impossible. I was excited to join betfred but I don't think I will be staying long sadly.
I am quite disappointed with your games overall payout or lack of! I play on quite a few websites and, I know you can’t win all the time, but there’s no chance of winning on any of the games I played. Getting the bonus feature is almost impossible. I was excited to join betfred but I don’t think I will be staying long sadly.
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David
27 January 2025
Comment from uk.trustpilot.com
Fantastic site only thing wrong was that I was unable to withdraw my money
Fantastic site only thing wrong was that I was unable to withdraw my money
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Vicky
27 January 2025
Comment from uk.trustpilot.com
Just when you think you are getting somewhere on a game it conveniently glitches, kicks you out & you have to log back into the site and start the game from scratch (not like other sites/companies where your position in the game is remembered)…and you can forget about winning anything at that point! It’s all downhill from there! I don’t believe the odds stated, as you never win. Tried the live chat multiple times, pointless, waited 50 minutes to receive a generic response with no option to reply as they had ended the chat as soon as the response was sent,
Just when you think you are getting somewhere on a game it conveniently glitches, kicks you out & you have to log back into the site and start the game from scratch (not like other sites/companies where your position in the game is remembered)…and you can forget about winning anything at that point! It’s all downhill from there! I don’t believe the odds stated, as you never win. Tried the live chat multiple times, pointless, waited 50 minutes to receive a generic response with no option to reply as they had ended the chat as soon as the response was sent,
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adam marks
27 January 2025
Comment from uk.trustpilot.com
by far the worst betting app out there. once u place the bet they lock the cashout and you cannot use the feature. many games that you bet on suddenly dissapear and you need to check the scores on a third party website. the site seems to be designed by a 1950s betting conman. not up to date and very fishy. i would avoid at all costs
by far the worst betting app out there. once u place the bet they lock the cashout and you cannot use the feature. many games that you bet on suddenly dissapear and you need to check the scores on a third party website. the site seems to be designed by a 1950s betting conman. not up to date and very fishy. i would avoid at all costs
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Ben Norris
26 January 2025
Comment from uk.trustpilot.com
DO NOT play the slots on this website it’s a complete con they don’t pay out at all. It will tease you with the bonus every single time give up you ain’t gonna hit it I’ve spent hundreds and hit the bonus a couple times then get rewarded £5 I would like a refund on all the money I’ve put on this website considering they never warned me about making too many deposits. But they’ll soon take all the money you own. Someone needs to look further into it because it’s a complete scam you will never win on this site AVOID at all costs don’t give them anymore money robbing company. REFUND scam website the worst I’ve ever played.
DO NOT play the slots on this website it’s a complete con they don’t pay out at all. It will tease you with the bonus every single time give up you ain’t gonna hit it I’ve spent hundreds and hit the bonus a couple times then get rewarded £5 I would like a refund on all the money I’ve put on this website considering they never warned me about making too many deposits. But they’ll soon take all the money you own. Someone needs to look further into it because it’s a complete scam you will never win on this site AVOID at all costs don’t give them anymore money robbing company. REFUND scam website the worst I’ve ever played.
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Nigel Brown
26 January 2025
Comment from uk.trustpilot.com
Very limited on your football bets, as in BTTS in both half’s, 2 corners each in both half’s? Or 2 shots on target each team in each half and 2 corners each in both half?. In other words there’s no long shot odds. But my worse gripe is you keep logging me out if I haven’t scrolled for more than 5 minutes. Also if I bet on the football and I check my bets then it doesn’t show what the score is?I don’t find your website very helpful
Very limited on your football bets, as in BTTS in both half’s, 2 corners each in both half’s? Or 2 shots on target each team in each half and 2 corners each in both half?. In other words there’s no long shot odds. But my worse gripe is you keep logging me out if I haven’t scrolled for more than 5 minutes. Also if I bet on the football and I check my bets then it doesn’t show what the score is?I don’t find your website very helpful
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Daren
26 January 2025
Comment from uk.trustpilot.com
I just enjoy betfred. I think it gives really good bonuses
I just enjoy betfred. I think it gives really good bonuses
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Jason pringle
25 January 2025
Comment from uk.trustpilot.com
I turned up at 19:35, this place opens until 20:00..after at least 4 knocks to the door, spotted young woman on her phone , non service, excuses was IT was down, this place employs idiots, EMPLOY PROPER STAFF, the place is run by non educated fools who would rather gossip on their phones.
I turned up at 19:35, this place opens until 20:00..after at least 4 knocks to the door, spotted young woman on her phone , non service, excuses was IT was down, this place employs idiots, EMPLOY PROPER STAFF, the place is run by non educated fools who would rather gossip on their phones.
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GURVINDER BADYAL
25 January 2025
Comment from uk.trustpilot.com
HiI'd like you to refund my money, I was clearly intoxicated and the amount of time I spent online, and the amounts of deposits I was making, you should have take a duty of care and stopped taking the deposits. I have lost all my money - what is the procedure for me to request a refund?User name Gee9ino
HiI’d like you to refund my money, I was clearly intoxicated and the amount of time I spent online, and the amounts of deposits I was making, you should have take a duty of care and stopped taking the deposits. I have lost all my money – what is the procedure for me to request a refund?User name Gee9ino
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Grazia
25 January 2025
Comment from uk.trustpilot.com
No issues great and quick payouts...
No issues great and quick payouts…
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Wayne
25 January 2025
Comment from uk.trustpilot.com
On line or in your shop offers are great help is always there if needed and your coverage of all sports is outstanding I love Betting at BETFRED
On line or in your shop offers are great help is always there if needed and your coverage of all sports is outstanding I love Betting at BETFRED
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Maurizio
24 January 2025
Comment from uk.trustpilot.com
All good easy to use Basketball is my thing like the fact it has the clock time on all games
All good easy to use Basketball is my thing like the fact it has the clock time on all games
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Hayley Dickerson
24 January 2025
Comment from uk.trustpilot.com
Well i recently joined along with my husband.Just for a little flutter on the horses on saturday afternoons.Well my husband recieved his free £50 bonus for joining but isn't allow to use them and i still have no recieved mine.But overall my experience has been ok.
Well i recently joined along with my husband.Just for a little flutter on the horses on saturday afternoons.Well my husband recieved his free £50 bonus for joining but isn’t allow to use them and i still have no recieved mine.But overall my experience has been ok.
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Shaun
24 January 2025
Comment from uk.trustpilot.com
Spent 20 pound on slots and not had my bonus spins for been a new customer.
Spent 20 pound on slots and not had my bonus spins for been a new customer.
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Liam
24 January 2025
Comment from uk.trustpilot.com
Play the same game everyday big bass 50p to 1 pound stake 20 50 pound a day never any bonus on them games how is this fair and played fair what a disappointment this site is
Play the same game everyday big bass 50p to 1 pound stake 20 50 pound a day never any bonus on them games how is this fair and played fair what a disappointment this site is
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Babak Khorami
23 January 2025
Comment from uk.trustpilot.com
They are scam, they’re block my account for just payslips and I have put bet in over thousand and I can’t even check my bet, Regardless I’ve send my payslips last Sunday
They are scam, they’re block my account for just payslips and I have put bet in over thousand and I can’t even check my bet, Regardless I’ve send my payslips last Sunday
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Amanda
23 January 2025
Comment from uk.trustpilot.com
Easy site to navigate and quick withdrawal processes
Easy site to navigate and quick withdrawal processes
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jon lewis
23 January 2025
Comment from uk.trustpilot.com
I would rate the app 0 stars if I could. Scores never load on an accy and cashout hardly ever works. Customer service is non existent on help button this is by far the worst betting app I've ever used!!
I would rate the app 0 stars if I could. Scores never load on an accy and cashout hardly ever works. Customer service is non existent on help button this is by far the worst betting app I’ve ever used!!
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Consumer
23 January 2025
Comment from uk.trustpilot.com
I have been trying to spin in the super bonus on pirots 3 on this casino for months now, I have probably spent over 1.5 grand alone just tryna get the super bonus, I always make £20 deposits when I play it and only play 20 pence stake, I literally haven’t even had a profit within my last like 25 deposits I’m not even over exaggerating, I don’t think the casino is fair to players tbh, probably gonna stay away now… 👍🏼
I have been trying to spin in the super bonus on pirots 3 on this casino for months now, I have probably spent over 1.5 grand alone just tryna get the super bonus, I always make £20 deposits when I play it and only play 20 pence stake, I literally haven’t even had a profit within my last like 25 deposits I’m not even over exaggerating, I don’t think the casino is fair to players tbh, probably gonna stay away now… 👍🏼
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Lee “Buka” Booker
23 January 2025
Comment from uk.trustpilot.com
This is the worst betting app going like i said on there comments they robbing scum ive spent £500+ over 5 months and won nothing every time I get a bonus i win less than ive staked so what is the point in playing with these to me they are robbing shit bags and should be stopped and i will put the word out as i don't like people getting ripped off by others. So PLEASE DON'T USE THERE APP IF U WANT AN APP GO TO BETMGM THEY PAY OUT MUCH MUCH MORE THAN THESE SCUM PEOPLE
This is the worst betting app going like i said on there comments they robbing scum ive spent £500+ over 5 months and won nothing every time I get a bonus i win less than ive staked so what is the point in playing with these to me they are robbing shit bags and should be stopped and i will put the word out as i don’t like people getting ripped off by others. So PLEASE DON’T USE THERE APP IF U WANT AN APP GO TO BETMGM THEY PAY OUT MUCH MUCH MORE THAN THESE SCUM PEOPLE
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Aurora
22 January 2025
Comment from uk.trustpilot.com
You closed my account couple days later after you already asked for my id and let me spend thousands of pounds why did you verify my account then shut it down after you allowed me to deposit thousands of pounds . Disgusting behavior,stay away from this site ,they will just scam you
You closed my account couple days later after you already asked for my id and let me spend thousands of pounds why did you verify my account then shut it down after you allowed me to deposit thousands of pounds . Disgusting behavior,stay away from this site ,they will just scam you
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Richard Fleckney
22 January 2025
Comment from uk.trustpilot.com
Simple and straightforward,which suits me fine !
Simple and straightforward,which suits me fine !
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john ducton
21 January 2025
Comment from uk.trustpilot.com
great bookies shop near me staff at all branches in newcastle are frendly helpful only slight bother when they pay you back on your card you get it in 2 days other bookies pay it in 1 day other than that great thats why 4 star
great bookies shop near me staff at all branches in newcastle are frendly helpful only slight bother when they pay you back on your card you get it in 2 days other bookies pay it in 1 day other than that great thats why 4 star
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Nathan Croucher
21 January 2025
Comment from uk.trustpilot.com
Spent loads won nothing can’t say it’s the best site I’ve played on other sites I make money but disappointed
Spent loads won nothing can’t say it’s the best site I’ve played on other sites I make money but disappointed
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David
21 January 2025
Comment from uk.trustpilot.com
Your website is the worst I’ve seen, especially for cash out. Twice I tried to do this on my bets & CO was never offered. Sky Bet so much better, even if Its only for a few pence. I won’t be depositing anymore funds in the future.
Your website is the worst I’ve seen, especially for cash out. Twice I tried to do this on my bets & CO was never offered. Sky Bet so much better, even if Its only for a few pence. I won’t be depositing anymore funds in the future.
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Andrew
21 January 2025
Comment from uk.trustpilot.com
Not really great gameplay and win ratio. Not much fun compared to most sites as I was recommended. I understand it based on luck. But ive literally won nothing. Rubbish!
Not really great gameplay and win ratio. Not much fun compared to most sites as I was recommended. I understand it based on luck. But ive literally won nothing. Rubbish!
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barojos9 barojos9
20 January 2025
Comment from uk.trustpilot.com
As for betting, generally speaking is fairly satisfying. the problem arise with a retarded customer service.Phone lines tell you to use online chat, and this is 20 minutes wait,longer on a Sunday.And the chat suggests to email support,1 day to respond.They don't use two ways text verification for logging in problems either.
As for betting, generally speaking is fairly satisfying. the problem arise with a retarded customer service.Phone lines tell you to use online chat, and this is 20 minutes wait,longer on a Sunday.And the chat suggests to email support,1 day to respond.They don’t use two ways text verification for logging in problems either.
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W.NG
03 February 2025
Comment from uk.trustpilot.com
Very easy to use and navigate with every sports. Fast payouts. Good casino and slot games and lots of promotions. I've used many betting sites but this is clearly the best!
Very easy to use and navigate with every sports. Fast payouts. Good casino and slot games and lots of promotions. I’ve used many betting sites but this is clearly the best!