Betfred PLAYER REVIEWS(3322)
Wayne Murray
19 August 2023
Comment from uk.trustpilot.com
Crooks!!!! False advertising on bonus deposit, I joined for the deposit bonus and didn't receive it, I contacted them via live chat and email to be told I didn't qualify??? I followed the link ??? Avoid at all cost.
Dan H
19 August 2023
Comment from uk.trustpilot.com
Bonus is very few and far between and small wins very rarely. RNG is non-existent, don’t believe the BS about it being random. If you hit anything concurring, watch the net deposit, it’s predetermined what’s being paid out. Will get the same generic BS Ladbrokes and coral spout about RNG. Slot machines in Vegas don’t tell you what you’ve won before you’ve even finished your spin.
John McNally
19 August 2023
Comment from uk.trustpilot.com
Lost absolutely thousands of pounds to these crooks over the space of a couple of months... THOUSANDS OF POUNDS so please avoid like the plague!!! typical English company hiding behind laws and rules that suit themselves to clean as many customers as possible!! THOUSANDS OF POUNDS trying to win something back.... absolute SCUMBAG company with no comeback/morals/rules or regulations!!!!!!!!!!!!
Jordan
19 August 2023
Comment from uk.trustpilot.com
you are so far behind other bookmakers. You have nowhere near enough markets, sports and games within the sports. Your limited cash out availability is not very good especially on tennis only limiting it to certain means matches and the lack of visibility of banking transactions. Other companies you can see it straight away that its pending and see the status of that, but there is nothign with yourselves
Ronny
18 August 2023
Comment from uk.trustpilot.com
Worst site for games not sure what odds they make on you winning but just seem to take all my money with no return
Stephen Christie
18 August 2023
Comment from uk.trustpilot.com
Banned from betting on all markets for breaking even on one sport. Im sure thats at the very least not industry standard and could be illegal. Just avoid
Ryan Peggie
17 August 2023
Comment from uk.trustpilot.com
Still waiting on free spins from welcome bonus, only thing Is the 4 games you can use these in are no longer available, also bonus from virtuals too, absolute rubbish bookies, the amount of markets on football that they don't have compared to other bookie. I've self excluded for the maximum 5 years (which is also virtually impossible to do on the app) had to use the website for this, same as deposit limits virtually impossible on the app. Don't use this company,football odds, football markets and just general customer care are shocking
David McSnorl
17 August 2023
Comment from uk.trustpilot.com
Manager in Victoria Road Farnborough is very helpful and knows his stuff. Think his name was Ryan, very friendly and explained how to do Irish Lottery to my wife who couldn’t quite get the hang of it. Very patient and kind after having a bad experience previously in that shop a while back with a guy with dark hair and face tattoo. Was hesitant to return but Ryan ensured we had a positive experience and we will definitely be back. Thanks Betfred.
Lucy Ward
16 August 2023
Comment from uk.trustpilot.com
At first it was ok. But now just drains and drains your funds and no wins. I see on bingo same winners all the time. And i mean winners winning 200 and 300 houses. U know their names before they even come up. Same old same old. That aint down to luck. Slots aint paying out either. Hundreds put in.. no return
Thomas Ransom
16 August 2023
Comment from uk.trustpilot.com
Spot on for slots promos and so on just for playing the following day/week you'll have free spins or some sort of award all winnings paid on wagering. Probably one of best apps sites don't yet me wrong you win some lose some and app can be a pain but overall great.
Craig
16 August 2023
Comment from uk.trustpilot.com
Another day of winning absolutely nothing in store AGAIN! been going in there for years and never walked out with money. I might leave a review everytime I go in there just to show how consistently terrible it is
Shannon Wragg
16 August 2023
Comment from uk.trustpilot.com
Brilliant site, fast payouts lots of bonus rounds. Best site I've ever used.
Laura Coppard
15 August 2023
Comment from uk.trustpilot.com
I like this site alot deposit and withdrawn are fast to
John
14 August 2023
Comment from uk.trustpilot.com
Rubbish online bookie. Let me deposit over 2000 no questions asked. No customer service or client help. My experience was bad deleted the app. Am seeking legal advice at present. People beware.
martin
14 August 2023
Comment from uk.trustpilot.com
This company let's you deposit unlimited amounts no questions asked no limits placed and then blocks your account. Not ethical and so much for responsible gambling. Do not recommend.
Stephen
14 August 2023
Comment from uk.trustpilot.com
I would Recommend Betfred to anyone it's amazing online casino and other sports try it
Debra
13 August 2023
Comment from uk.trustpilot.com
I am definitely giving Betfred a four star never had a problem exceptionally fast payouts , win some lose some had a max win had a zero win!! Easy to navigate, they only lose a star for not having the largest variety of slots especially two major providers I like 👍😃. Been playing for a few months see how it goes
Lee beal
13 August 2023
Comment from uk.trustpilot.com
Absolute ripoff u try cashing out on bets and it say’s pending doesn’t give u ure money contacted live chat wasn’t bothered rip offs be aware
Kyle
13 August 2023
Comment from uk.trustpilot.com
Honestly this app is shocking. Yet another app that will let you deposit money and play without showing any I.d or documents then when it comes to wanting to claim your free spins sign up bonus you have to do all sorts just to get them including upload the I.d that should be needed at first to play. And don't get me started on how hard it is to withdraw money plus I've won penny's compared to what's been spent all in all rubbish app
June Daly
12 August 2023
Comment from uk.trustpilot.com
I deposited 250 didn't even get a bonus or free spins ....I know we take a gamble but that's shocking and I was lead to believe I was to get a bonus after depositing my first amount of which wasn't given....disappointing to say the keast
Olaru Alex
12 August 2023
Comment from uk.trustpilot.com
1 star for customer suport , Gary hang up twice the phone on me saying the line cut off. Well it didn't cut off when you got the account details from me the first time, you ( gary ) understood me perfectly but when i asked if we can solve the issue on the phone, the answer was no and said we need to arrange a call back to speak with whoever and hang up after i asked if i will be called soon like 20 min as i was going to work and next day i didnt know when im available and hang up after that. Also, putting the account straight on temp blocked without warning or to call me ( on the email recieved after! the temp block, they said they tried to call me, which is bs as i havent been called) or email me to discuss in the first place is unprofessional, i had a bet on and maybe i wanted to cash out, how is that gonna do me any good ?
Babies
12 August 2023
Comment from uk.trustpilot.com
One word thieves they machines are defo rigged if and if u do win they take days to pay very slow very slow If paying the rainbow riches u will not get the pots or men wins are little an often warning stay away stay away bad site very
Craig
12 August 2023
Comment from uk.trustpilot.com
Instore slots are absolutely abysmal you can't win. And most of there stores you have to wipe your feet on the way out there disgusting. Do some refurbishments with the money your robbing off your customers you scruffs
Simon
12 August 2023
Comment from uk.trustpilot.com
Overall fantastic betting establishment the website is dated and could use a facelift but aside from that great games, great offers, amazing unexpected bonuses. IRL clean and tidy shops well equipped and with great staff a big plus towards a great experience with the company
Mr David Lister
11 August 2023
Comment from uk.trustpilot.com
I did not get the opening offer and I am disappointed by the other communications since. I plan to let the bets that are pending expire and then go elsewhere
John Jagodowski
11 August 2023
Comment from uk.trustpilot.com
I had signed up and deposited £10 with Betfred. I then placed the £10 on the horses. I expected my welcome bonus but was told I hadn't qualified! Such a shame and very hostile rather than welcoming.
Kenneth barnes
10 August 2023
Comment from uk.trustpilot.com
49s it's not a true draw computerised to find least betted numbers and payouts
Olesya
10 August 2023
Comment from uk.trustpilot.com
Promo was nice. My friend said stay away from other sites because if you start winning or use there promos they'll restrict you. Betfreds customer service was good and so far happy. Just need to find more winners on the horses :)
Christopher
10 August 2023
Comment from uk.trustpilot.com
I signed on to you.promise of £10 bet gets £30 free bets.only read you must lay bet before 7 days up.which I did . Then get told it has to be your 1st ever bet.booo.get offered £1 free bet on lotto 50 3numbers did that and it used my money leaving free bet still there.layed bet today not 2.40 if by chance. Price at time 17/2 wins at 12/1 . What happened to best bet.or don't you do that whilst do.and get plenty free games every day.all free.
Ruslan
09 August 2023
Comment from uk.trustpilot.com
absolute disaster not offer most of the sports like volleyball esports and etc for pre bet ot live not giv cashout on all sports even if some events have option for cashout when you try its blocked
WINDSOR
09 August 2023
Comment from uk.trustpilot.com
Was offered a free bet Saturday if I bet on Friday never got it even though I contacted Betfred on Saturday morning was told it would come through still waiting
Sam
09 August 2023
Comment from uk.trustpilot.com
It's a good site to have a little game of bingo but I feel they allow you to win big I.e a coupe of £100 and then you never win bigger than that. I feel your paying back what you won.
Patrick Gavin
09 August 2023
Comment from uk.trustpilot.com
They are a great online option for slots, the choice is phenomenal, with new and original games added most days. I seem to win a fair number of times and they have all the 'Gamble safe' procedures in place. I especially like their daily and weekly promotions which give you an opportunity to win up to 200 free spins daily wether you have deposited that day or not and a further opportunity to accumulate free spins throughout the week based on your purchased spins that week. Withdrawals are lightning quick and it's easy to get hold of a human if you have any questions or concerns. I rarely use other sites, with Betfred there is no need to. Thanks guys.
Tara Wilson
09 August 2023
Comment from uk.trustpilot.com
Something for everyone, lots of choice in different genres of game
Elaine
09 August 2023
Comment from uk.trustpilot.com
Luv all the games and the chance to hav offers like the free bingo and the promotions are great too would recommend it to anyone
Alessandro
09 August 2023
Comment from uk.trustpilot.com
number one betting and gaming site. I enjoyed it and continue to enjoy it. Easy to use, yes maybe the app is a bit slow sometimes but maybe it's because of my device and not their fault. with the chromebook infact it work smoothly all the time
Catherine ODoherty
09 August 2023
Comment from uk.trustpilot.com
I seldom use this site as it is difficult to follow and there are scant rewards for punters.
Scott millard
09 August 2023
Comment from uk.trustpilot.com
I love betfred virtual bingo it's such an exciting game to play and I win at times a good amount. Whenever I've called betfred customer service have been helpful polite and prompt highly recommend for a place to bet
Wayne
09 August 2023
Comment from uk.trustpilot.com
Being able to watch races whenever I can, good value of betting ranges
CRAIG SMITH
09 August 2023
Comment from uk.trustpilot.com
Quick and easy to use my only gripe is your casino doesn't list the full amount of games on the app I was completely unaware that you have a full range of games if you go through the main website. Whereas other apps such as Betfred and Paddy power have there full range on the app.
Mr Coyle
08 August 2023
Comment from uk.trustpilot.com
I enjoy the mix of games but I would like to be able to mark games as favourites as I play them .
Richard Leonard
08 August 2023
Comment from uk.trustpilot.com
Made a bet and staff took wrong amount even though the slip stated the amount. They refused to pay the correct amount even after admitting her mistake. She checked with area manager and he basically said to not honour what my bet and stake It wasn’t a huge amount of money either. This company makes no effort to retain its customers. No common sense used. Absolutely shocking.
Joanne Ahmun
07 August 2023
Comment from uk.trustpilot.com
I would like to recommend Betfred for their decency and responsible approach to my partner who has a chronic gambling problem.They dealt with him in a fair way and showed a responsible approach which is extremely rare.
Christine Stearn
06 August 2023
Comment from uk.trustpilot.com
I can navigate the site easy love the slots
Charlie
06 August 2023
Comment from uk.trustpilot.com
Once again absolute joke. Im done with this site. Im done with the fake rtp payback. Over 15 games of solitair and not 1 completed game??? Clearly your rtp is an absolute joke!! Disgusting corrupt fixed site. I wont be playing this site again. Absolute scamming thiefs.
Darren
06 August 2023
Comment from uk.trustpilot.com
took money off card then said cant pay because was my fiancee card and now i won wont pay me or even reenbure what i spent please please stay away from bet fred
alan dunn
04 August 2023
Comment from uk.trustpilot.com
website is rather complicated-.for me anyway.On the whole I suppose it is acceptable and o.k. for experienced computer users.
Anonymous
03 August 2023
Comment from uk.trustpilot.com
Failed to complete standard verification checks on my account. I am self excluded via Gamstop and I was allowed to register deposit and play through £1000.00 with no verification.After raising a complaint Betfred are refusing to return the deposits and would rather deflect all the blame to the customer.This shows a clear disrespect and failure to comply with the LCCP 17.1.1 customer verification.This will be taken further to the small claims court.
Jeffrey
03 August 2023
Comment from uk.trustpilot.com
I signed up for an account with Betfred as I saw they had a welcome bonus available where you receive £30 in free bets if you bet £10. This looked appealing, so I signed up and wagered £10 of my money on a bet. I waited for the bet to settle, and no free bet. Contacted customer support who then refused to provide me with my promised reward as apparently I had held an account with them before, which is not true. I later contacted them by email as this is absolutely ridiculous as I haven't held an account with them before, and they again refused, stating that I had. They even provided the username of the account I supposedly had, which I do not recognise as it is not me. They have not honoured their promoted welcome bonus and refuse to return my deposit even though they had gotten me to wager my own money with them in exchange for a promised reward which they have refused to deliver. I have now lost a considerable amount of money. They violate the legislation of the UK Gambling Commission and brake the law, and when you contact their customer support, all they do is spew an endless stream of lies and you go round in circles, never reaching a resolution. Furthermore, I would imagine sharing the username of an account that I don't even own is likely against Data Protection laws. I will be reporting them to the UK Gambling Commission and pursuing them via the small claims court. Absolutely disgraceful service and 1/5 rating is far too high for these scam artists.
Paddy Barcoe
20 August 2023
Comment from uk.trustpilot.com
Never put on there site if you open in Ireland you don't qualify for free welcome bet all you get is tough sorry bout that site is slow as well needs updating
Never put on there site if you open in Ireland you don’t qualify for free welcome bet all you get is tough sorry bout that site is slow as well needs updating