Betfred PLAYER REVIEWS(3322)
Theresa Fawcett
02 August 2023
Comment from uk.trustpilot.com
This is the best site iv been on, and iv tried a few.. very fast pay out.. I have just won a few thousand and have just withdrawn it this is taking slightly longer to come into my bank account, im assuming it's because of the amount. I did get in touch with customer service just too check it was processing and they said it was there and may take a couple of days..I was a little worried after I read some of the negative review stories , but as iv not had a problem yet I will give it 5stars... Once I receive my withdrawal I will come back and do another review to let people know how quick my winnings went into my bank.. hopefully that will put other people's minds at rest..Overall I'm happy with this site and thank you bedfred for my winnings, as soon as it hits my account I'm going to pay my debts off, you have no idea how life changing this win has been for me and my son, thank u so much..So hurry up I'm excited 😂😂
cabman
02 August 2023
Comment from uk.trustpilot.com
My account has now been closed,this after losing £300 approx.It appears that this company who originally were bookmakers,betting on horses,dogs, football etc,are now only interested in mugs who play in the casino.My last bet was a loser and when I tried to place another bet,it was rejected,there quickly followed an email saying all promotions are now not available,and your stakes may be restricted,in my case a 2/1 chance they wouldn't lay me.Believe me,unless you are a casino/slots mug,then don't bother opening an account with these people,who the audacity to call themselves bookmakers🤣🤣😂😂UPDATE.Received a standard response that obviously does not respond to me review.FACT unless you are a mug who wants to waste your money on slots and casino,where you will inevitably lose your money,then NO Betfred are the site for you.How can you call yourself a bookmaker when you won't lay a bet.If you can't get £20 on a 2/1 chance,then you should be worried about risking your money with these people,you have been warned.
Natalie davies
02 August 2023
Comment from uk.trustpilot.com
I really wish you would stop removing my reviews. You don’t like the truth being broadcast do you! You’re scumbags. You completely rob your players. These big bass and fishin frenzy games are RIGGED!!!!!!! You allow that to happen. I swear I won’t stop until gambling commissions have investigated you. In the meantime if you want to keep removing my review feel free! I’ll just upload my screen recording to YouTube then. Sort your site out now!!!
Rain
01 August 2023
Comment from uk.trustpilot.com
Betfred are great I won and money was in my account within hours awsome. I recently had dealings with another site that verified all my documents, let me bet then proceed to tell me I can't withdraw. Only 80 pounds.so yes Betfred I'm sticking with, no messing you about.
Willis
01 August 2023
Comment from uk.trustpilot.com
Opened an account on Wednesday two weeks ago. Placed a £10 bet on Thursday which lost but it did generate 3 X £10 free bets. Used on the Friday which lost.Saturday - used the other 2 free bets, several £1 cash bets & £2.50 ew cash bet. Wonders my cease but I had 2 winners at 20/1 & 16/1.Within 30 mins, Betfred applied staking restrictions to my account. Only 2 winners and one was from a free bet!!BetFred clearly do not want you to win - a rare event for me anyway.The app is very good however.
Carl
01 August 2023
Comment from uk.trustpilot.com
This is my first betting / games app ... I am finding it easy to navigate and there is some class games and super cool virtual racing games.. REALLY ENJOYING THE APP.
Mike Steen
01 August 2023
Comment from uk.trustpilot.com
Keeping what I win on free spins .Regardless of the size of win
anonymous
31 July 2023
Comment from uk.trustpilot.com
the site is honestly getting worse i lost £100 in 17minutes with one free spin that gave me a 20p win on a £2 stake that is shocking i honestly hope the company burns to the ground with the owner inside
Nina
31 July 2023
Comment from uk.trustpilot.com
They only thing they siad I would get 200 spins free but didn't get them
William
30 July 2023
Comment from uk.trustpilot.com
Betfred has everything you'd want in an online app and is prob up there with the best regarding all of the available options pretty good site only negative I would say is the updating of inplay sports games sometimes the time is 10 mins behind and scores aren't updated although prices always are on time, when I have placed bets thinking there is 30mins left in ga,es there has only been 20 mins
Martin
29 July 2023
Comment from uk.trustpilot.com
After spending few hundreds pounds without any withdraw they just decided to close my account without explanation. When I contacted customer service they couldn't tell me more and just apologised. No explanation at all very poor and legal robbery.
Kty
29 July 2023
Comment from uk.trustpilot.com
Firstly deposit 1200 and all okay, playing and I won total 9k plus when I trying to withdrawal it just sign me me out and blocked my account. Now asking for all the verification which I have sent…waiting for my account to verify now to withdrawal my fun! To many bad reviews about this site closed on people and refused to refund or paying out winnings but will wait for my verification complete. And get my money .After heard to many nightmares from people trying to withdraw their winnings money. Next step would log in the process and take further action can’t let these people keep doing the same thing people.
karen
29 July 2023
Comment from uk.trustpilot.com
good depoist and withdraw system very quick good slot games easy navigation
ALe
29 July 2023
Comment from uk.trustpilot.com
UPDATE!!!!! Finally got back all my deposits from my bank after 50 days charged back from this fraud website.Take deposits without any concern until you won and starts withdrawal they blocked the account not mentio about your winnings even took your money and refused refund with bull*** whatever they called it to not refund.Seem like a lot people have facing this issues with them but trust me contact ur bank and reporting this fraud company they won’t get away with ur money for sure.This company need to shut down to be honest absolutely scam.
Jason Gillespie
28 July 2023
Comment from uk.trustpilot.com
Very good site and exiting slots. Easy and fast withdrawals
Alan Hall
27 July 2023
Comment from uk.trustpilot.com
At Betfred, the staff is terrible, they are probably taught me to squeeze every last dollar out of betters and employ every rule in the book to avoid giving the right payment. God alone knows how they maintain a gambling license. Avoid.I would rather you put your money into something more productive like "Plutonium Investment," where you get a good value on your investment.
Debra
27 July 2023
Comment from uk.trustpilot.com
So far so good. Easy sign up but I have to say no Bonus or anything offered or promoted!! Although there is a wide selection of games there are very definite games missing and specific providers missing too!! If the promotion promises were fulfilled I’d have given a five , as great fast payout in operation here. Maybe someone from the site can sort me out a welcome bonus or something in constellation
Stephen Weston
27 July 2023
Comment from uk.trustpilot.com
a good site with a wide range of betting options. once i am use to site will be on it regular.
Tim Brooks
27 July 2023
Comment from uk.trustpilot.com
I do enjoy Betfred don’t get me wrong, and I think it is a good site, However…I have deposited thousands and just recently £400 to literally get no bonus games, and win a measly £25 on one spin that was it. I think the RTP definitely needs looking into as I feel it’s not very fair… i completely understand that Betfred is a business and like all businesses need to make money so does Betfred. But how can it be justified when you deposit £600 in the space of an hour, play £2-6 spins and literally win nothing, I spent £200 and didn’t win a single spin!
andrew jessop
27 July 2023
Comment from uk.trustpilot.com
DO NOT DEPOSIT MONEY WITH THEM.Opened an account, played mainly online slot, with 2 or 3 football bets. I had deposited maybe 2 or 3 hundred. I had not withdrawn anything. I logged in to see how my football bets getting on....they had locked me out. I contacted customer services assuming I needed to verify address or something similar, they told me they had closed my account and did not want my custom!!!???!!! Literally let me open my account and closed it within 24 hours. Absolute jokers. Wouldn't even refund my bet. No problems with sky, paddy power or livescore who have been helpful. Betfred are the worst of the lot.
Spayne
26 July 2023
Comment from uk.trustpilot.com
Betfred accepted my account, took a deposit, accepted a bet (which won) and then closed my account and refuse to release the balance or even refund the deposit.No explanation. Tried chat and emailed support. Received just "Sadly, we have closed your account. The balance will remain in the closed account". Asked for an explanation and received just the same blank response.I have an account with Virginbet and Skybet with no issues but had decided to try Betfred for a change. I am quite happy for them to close the account. That is their right. I will even accept that they took my account and deposit in error but to refuse to refund the original deposit is wrong. It's simply theft.
Brian Lawley
26 July 2023
Comment from uk.trustpilot.com
I have been a member of Betfred for about 2 years now. However I was made to feel small and disappointed when, completely out of the blue, my account was closed. I was given no warning or prior notification of this decision. I was playing then went out for a bit and when I tried to log back I couldn't. When I contacted help,I was told my account had been closed and when I asked for explanation, I was told in no uncertain terms, that Bet Fred did not feel any obligation, or have any inclination to offer any reason or explanation whatsoever. I am still confounded as to why my account was closed like this. I did not give any trouble in the bingo chat rooms, I did not deposit excessively or spend all my waking hours on the site,which I know some people do. I feel that this is very disresctful to me, as a responsible adult,for some faceless team to close my account without any notice or explanation whatsoever. And to just do it out of the blue, that is treating me as though I am nothing, that is highly unprofessional of a so called respectable bettung company My advise avoid this site as you may be banned out of the blue.In response to bet Fred asking why. I can add nothing else I was playing I went off for a bit when I tried to get back on my account I couldnt. When I emailed customer services they said my account had been closed and they didn't need to tell me why. That is exactly how it happened.
Dorothy
25 July 2023
Comment from uk.trustpilot.com
Very good clear site but only thing is streaming is not as good on other sites
Missnae
25 July 2023
Comment from uk.trustpilot.com
Betfred will close your account on a bad feedback I gave a bad feedback tried logging into my account and my account is closed. They try lie and say I spoke to a team to close it which is FALSE! Never spoke to anyone. They never emailed me either saying they are blocking my account 😂😂 absolute shambles of a company… avoid at all cost. EDIT REPLY; I have my screenshot message from a conversation with someone on live chat who was trying to tell me I spoke with safer team which is false because I didn’t I left a review and then couldn’t access my account
cabman
24 July 2023
Comment from uk.trustpilot.com
Supposedly one of the top three online bookmakers,that being the case,why won't they lay a bet.SP or show price they constantly cut down,or reject bets completely.Im not talking large stakes but something that takes out £1-200 pounds,hardly a big bet.Sad to say this is the state of bookmaking today.I could name at least three bookmakers who leave Betfred standing,the best being Bet365.
Robert
24 July 2023
Comment from uk.trustpilot.com
Like almost all gambling sites, I seem to lose much more than I win. The block of games in Betfred is very impressive but I cannot afford to try all of them. I love to play the Goonies slot but getting on the features seems to depend on what time of day you play which varies quite a bit,
Anon
24 July 2023
Comment from uk.trustpilot.com
Terrible service from a man named martin, at newtown betfred asked for a lucky dip, he tutted and rolled his eyes at me, then I overheard him say under his breath that theres too much scum that comes in here. Very poor service and a bad attitude.This needs to be sorted, I will definetly not be returning.
Mark Warren
24 July 2023
Comment from uk.trustpilot.com
WORST BOOKMAKER TO BET WITH IF THEY CAN FIND AWAY NOT TO PAY U OUT THEY WILL USE IT SCAM ARTISTS this is not the first time had a problem with betfred this time I put 3.26 dog race but I wrong meeting by mistake their was a 3.26 but they would not payout no good arguing with them never have this problem with William Hill they pay out if the time is correct never mind what meeting you put I only bet with betfred when I go meet my brother for a drink only bookmaker in halesowen won't use them again like I said scam artists
Gary
23 July 2023
Comment from uk.trustpilot.com
I joined thinking you give a welcome bonus and the odd free game. Like William Hill does. But you come across that you don't value your customers
Benjamin
23 July 2023
Comment from uk.trustpilot.com
I was offered free spins that i won and because i don't have access to my drivers licence or passport anymore and have sent off for new ones i haven't been able to use them! Which has really got me down as i was told i had won them and then couldn't use them!
Tracey Wilson
22 July 2023
Comment from uk.trustpilot.com
The withdrawal is not an easy process, my account was verified upon opening and my bank supports faster payments.However I’m still waiting for my withdrawal! Reading other reviews I think it’s going to be a lengthy wait with all sorts of obstacles thrown in. While I welcome recent changes in laws and think they were along time coming the Gambling Commission also need to recognise the abuse when it comes to withdrawing. There’s only ever an issue when you have a win. It’s a shame because as a site I would say it’s got a lot to offer, well known games and plenty of them. But for the afore mentioned reason with withdrawals I wouldn’t recommend this site unless you enjoy throwing money at it with no return.
Mike
20 July 2023
Comment from uk.trustpilot.com
Warning! Total thievery... When you go to cash out prior to a game-ending,they always give you less than what the cash out amount was. When you deposit they take it instantly when you cash out it takes days. Also be aware that when you get bonuses, they hide them, so they can expire more easily
Slack
20 July 2023
Comment from uk.trustpilot.com
Take your money then shut your account when you win so you can’t withdraw deposits. They break their terms and conditions Reported
G G
20 July 2023
Comment from uk.trustpilot.com
Now closed account as betfred has turned into a money drain just about impossible to get a win now and thenThey say its totally ramdon but I think they can adjust odds in their favour
Mrs Linda Barton
19 July 2023
Comment from uk.trustpilot.com
Brilliant website to play on very fair and lots of bonus wins the payout is fast back in one’s account probably the best website going not a greedy one just after our money.
Inese Sk.
19 July 2023
Comment from uk.trustpilot.com
Signed up recently with Promo code and never got my bonus. In my opinion, rules of what you have to spend your first deposit money on to get the promo funds are very strict and not very clear for someone like me who is new to gambling sites and doesn't now all the jargon. Will never be using this site again. There are much better gambling sites out there with rules being more clear to the new players.
TRACEY MARTIN
19 July 2023
Comment from uk.trustpilot.com
Really good withdrawals great x
George
19 July 2023
Comment from uk.trustpilot.com
The app is quite slow to be updated with new markets in comparison to other apps and is a little cumbersome to use.
Wendy
19 July 2023
Comment from uk.trustpilot.com
There doing good at keeping u informed on all promations and very helpful on chat if u have a query and go out of there way to solve it
Mandy
19 July 2023
Comment from uk.trustpilot.com
The games are fixed you can tell they are very jittery? The online site is very slow and isn't easy to get around. Plus I read there was no waggering and that's a lie and you have to spend a ridiculous amount to receive any kind of bonus. Definitely won't be spending anymore money on this site when there's better ones out there.
Robert Douglas
18 July 2023
Comment from uk.trustpilot.com
£3.25 million fine for not following anti money laundering rules,the gambling commission set anti money laundering rules way back when the fobts were £100 a spin on roulette,why a fine now? Bit late in my opinion
Neil Pomroy
18 July 2023
Comment from uk.trustpilot.com
I am trying Betfred but first impressions are I do not like the layout and acceptance of a bet for live events is slow (certainly for tennis as last week showed). Will persist for a little longer.
Phillip Dingley
18 July 2023
Comment from uk.trustpilot.com
One of the worst sites i have had the displeasure of playing on super low odds, bonuses are few and far between save your money and use another site
Louise burford
18 July 2023
Comment from uk.trustpilot.com
3 WEEK VERIFICATION .It has taken 3 weeks nearly to verify my account . They say their customer service is good it’s a joke . I was told everythijg was fine we just need a selfie I thought that’s strange but send one thinking after all the palava I have had to get verified they would look into this quick I get no email to say it’s been recieved I get nothen . I go on the live chat to be told it’s going to be anouther 24 hours !!! To look at a selfie 😂😂. Any other bookmaker / casino gets you verified in minutes . Betfred takes days even if it goes well if not weeks . Why would you bother going threw this ?? I can’t believe I’m still waiting for verification
Paul Broder
17 July 2023
Comment from uk.trustpilot.com
Website runs slowly,Don't get many freebies,and dont win very oftencheers
martin
17 July 2023
Comment from uk.trustpilot.com
Am advising potential customers of betfred to be careful. They will allow you to deposit any amount of money with no questions asked. No customer care or service whatsoever. Vulnerable customers who may not be able to afford such losses again no questions asked. No ID checks until you have lost and lost and lost. Then they say after 4 months closure of your account. Asking for ID verification. What a joke. I believe this company is unethical on so many levels people beware.
Sandra
17 July 2023
Comment from uk.trustpilot.com
Sometimes it does not let me log in or lock me automatically out.Otherwise great
Thomas
17 July 2023
Comment from uk.trustpilot.com
I get scatters sometimes £4 a scatter no fisherman wat so ever. I wasted £500 pound on big baz 1 a spin not once did a scatter come in on 500 spins. Also when scatter’s do come in ya lucky if u get 2 fishermen. This is my honest review lightning roulette u get a fair chance because it’s live. I truly believe the scatters are turned off at times
Swan
16 July 2023
Comment from uk.trustpilot.com
Just signed up and won’t be using again will join some one else don’t let you cash out at 3/0 up joke and games just am terrible
LOUISE T
03 August 2023
Comment from uk.trustpilot.com
Easy to navigate website and quick payout on winnings.
Easy to navigate website and quick payout on winnings.