Betfred Review

Giving good odds before bets & good odds when matches in play, offer good deals prior to events & pay out quickly when fortunate enough to have a win, keep up the good work ?

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I made a account deposited £215 had bets on the national what I won played a few games got a bonus was upto £150 and they closed my account told me no winnings would be paid out the money will stay in the account but you can’t get it as the account is closed they emailed me to say all winnings will be paid out now there saying no its tough you won’t get nothing

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I am a novice at this but I put a £5.00 bet each way = £10.00, on grand national on Saturday 15th April The lady was very helpful with explaining and I went away quite happy…After the race my horse came 1st Corach Rambler…9-1, 2nd Vanillier…16-1 and 4th Noble Yates …11-1 Yet when I went to collect I was only given £20.20 which I thought was not very much.. Can you determine if this is correct as I also thought you got your stake back too. ..can you tell me if this was correct,

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Very good app with good games. I’ve had a big win but I’ve noticed that after a big win, I don’t really get profit for a while. Which makes me feel the sites rigged even though its probably a coincidence.But I do love the games. Best ones are blue wizard fire blaze and big bass splash. They pay ?

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Shame there’s not a zero star rating for this one! Just a word of warning for any non seasoned gamblers who try to sign up for one of the “welcome promotions”… don’t!It’s not worth the hassle. And don’t dare deposit your own money via PayPal as apparently that makes you ineligible for their scam sign up deal, regardless of the fact it’s a valid option on their app and site with no warning not to use it with a code! Live chat was a waste of time, incorrectly advised I’d get my bets, then told I was eligible for a different promo but that I actually wasn’t! Chat and the app went down several times, agents were blatantly dismissive. The whole experience from start to finish has been nothing short of enraging and a complete waste of time

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The app was very slow at Cheltenham and Aintree , I lost £5 when I put a bet on and it would not work so I put a fiver on my sky app but the bet was on and so I lost a tenor instead of five .Do like the app thou and will persist

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I put a bet on of £4 on a race at Aintree. I went to the race to watch it live and got “there is no live stream viewing available, you must place a bet of £1 ” (or similar words to that !) I was logged in and just a minute before, I had placed a bet of £4 !! I have already reported all this and all I got was an insulting reply from Toni W. (probably a machine ?!!!! ) saying,”You must bet at least £1 and make sure you are signed in” !!!! PLEASE , do NOT insult my intelligence and try reading my message properly ! The same thing happened again later in the afternoon. It obviously didn’t cost me any money but as a new Betfred customer, I wasn’t happy being denied the pleasure of watching my horse run and even more annoying was the standard of customer reply.

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Pretty much standard casinoAnd sport’s book. I did like the welcome offer of bet10 and get 30 pounds in free bets ??

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Poor offers on Sports so thought I would try an offer on their slots. Staked the correct amount and then the page ‘timed out’ as I selected my free spins.Thought it would be no trouble sorting with the live support. They made up a story about how I had staked money on their casino a month ago (completely false) and then basically said ‘we’re not going to resolve this so let’s close the chat’. I suggested due to my poor experience I wanted to close my account. Then I tried to withdraw my funds and it failed, turns out they closed my account immediately after the chat without any more dialogue! Yet to receive the funds back in my account.Absolute rubbish.I’d go to Coral, Paddy Power or LiveScore, much more helpful if there’s any issues.

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Went to collect my winnings as bet fred were paying out on 7th place in the grand national i had the big dog and born by the sea they paid out on the big dog and not born by the sea yet i had bet each way for both horses ive no proof as he kept the ticket and born by the sea came in 6th place at 50 to 1 cant help feeling i was scammed out of some winning bet fred halesowen west midlands you need to explain to customers if u are paying out for 7 places and both my horses came in 5th and 6th why was i not entitled to my winnings for born by the sea and only the big dog really confused

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Absolutely scamming people. Deposit a lot before and taken my money without any issues but when I withdrawal my winning 280£ they immediately closed my account and asked for verification which I did replied back with all what they asking for and yet after 4 days still not paying out my money and nothing heard back from these scammers. Contacted the bank and been advised that I should report to the action fraud which I will be doing next for sure. So stay away from these scams.

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think it’s appalling that you penalise antepost betters betting on the Grand National in advance – I put my bets on days in advance and wasn’t able to view them on the day, because you limited it to bets placed in the last 48 hours. This penalises people that aren’t your casual betters – we bet early because we’re regulars. Pay attention to your core customers – you should be looking after us! I also talked my mum and dad through setting up an account, the day before the national, so they would each have a welcome offer to use. They are both in their 80’s and haven’t done online betting before. My mum didn’t receive her WELCOME40 bonus, which was also disappointing and unfair!

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Easy to set up and placing a bet is also easy, it’s anything else that’s a problem – try finding your bets, or who you’ve backed, it’s not user friendly and, to top it all I managed to forget my username (email address is too long). I got blocked because I couldn’t sign in, when I tried to reset it I couldn’t and, when I tried to access online help I was told it was shut because the grand national was on… I only opened it so I could bet on the grand national. When or if I can get in , I will take my money and, go on to a different betting site. This site is hard to get around and, even harder to find out simple facts like if you’ve won or list etc. The only bits that are easy are when it comes to giving your money or setting an account up! STAY AWAY!!!!

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ABSOLUTE JOKE OF A COMPANY EVERY OTHER BETTING TOTALLY FINE TRY AND USE BETFRED TO BET ON THE GRAND NATIONAL ERROR MESSAGE COMING UP, 1960s BETTING APP BEING USED IN 2023 10 YEARS BEHIND PATHETIC

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Registered for a free bet offer only for it not to be valid on grand national day! That combined with the terrible ux avoid like the plague

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Walked into the shop made to feel welcome, asked if I needed help was happy to assist you and guide you through the betting slip for the grand national and then the women behind the counter was happy and help, made the experience great has I only place bets on the grand national… Barnsley road Wakefield office 5*

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Absolute disgrace for such a big bookmaker , 5 places no best odds for the grand national . Even his own staff are call the group just greedy … I won bet with then again

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EDIT: Customer service was wrong / saved face. Fast reply so upgrading to average. If I didn’t fight it it would be over for the customerSigned up to a great offer. Apparently I’m “ineligible” even though I got an email saying the bonus is in my account. Nonsense. Got sent a promotion link by the person with what I signed up for and it differs. They claim I already took a promotion under my IP but nothing in my email, no one else gambles under this IP and my first sign up. I think they are trying to cause issues before the grand national race as I signed up the day before which is ELIGABLE!

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The only dislike I have is the withdrawal process as in my view it it should be as instant like the deposit system.

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Betfred SA is the worst. Their service sucks. Inhave been tryingbto withdraw money but I need assistance with FICA. I have sent my bank statement but nobody has bothered to respond. It’s been 3 days…

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If you have an issue online expect to be in a qué for atleast half an hour. Never had an issue resolved. Worst bookmakers about

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App is awful. Once you place the bet, you can’t see it again because it says they’re too busy settling bets. However if they fixed this, I like the way they set out the stats for the horse racing.

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I have been a betfred customer for 20+ years but my three friends and I will NEVER set foot in any of their shops again the shop staff in Barnsley are great but the customer care staff are absolutely awful especially Emma if they ever bring the weakest link back she would give Ann Robinson a run for her money. My friends and I had a £400 bet on the price boost the bet was taken by the shop staff I was not told that the maximum bet was £100 even the ignorant Emma didn’t this. Personally I think they should change the name to customer don’t care.

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Very poor try the games for first time played eye of horus get 3 scatter symbols for bonus game deposit of £10 got nothing only spinning 20p a time 3 deposits later of £10 still nothing wipes me out £30 on first day of joining games a fixed never again

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I have used Bet Fred for up to 30 years in shops. over the last 20 years have had on line accounts with various companies most of which have there faults .i have initially enjoyed using your app and my new account with no problems as yet . If any problems do crop up i will let you know with immediate effect .Kind RegardsPaul

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Stay away from this people if you don’t want to be stress. They are okay taken money but when you withdrawal they just decided closed my account and still not yet pay out my money from winning. I will now report to my bank at its fraudulent.

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Terrible slot games been playing for years and on this and just gave up always wins on small pound bets but nothing over 200 plus what u spend to put in it so today was my last go I said to my self so I loaded up 700 and started spinning at 10 pound not one feature came through it slowed down like the feature was gonna come through and landed sort every time on the leaprcorn click collect and any time u win the diamonds it always gives you mini out the whole time I have ever played it way better online casinos at least pays to keep some one playing took the hole lot not one big win or feature minimum win for 700 at 10 pound spins every month for 5 months was £50 pound pure shocking so closed account today and deleted it there pree programmed game is to just take take take

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100 quid on pots of gold not a single bonus i know its gambling but have never experienced anthing like that with other bookies. No fun at all

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I believe that the customer service is of impeccable character!It is noticeably well above average, the frequent Texts in addition with emails received keeps us updated as customers so Big Thanks From Me

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I have recently joined Betfred and i can honestly say that i am very happy so far. A good selection of games and I’ve had no issues with withdrawals.

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Very good app , but the deals offered by bet 365 are far better. When your team gos 2 up its a win on football and best price guaranteed on horse racing. Also there price boost are better. Keep trying and watch what theg do.

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So many bad reviews about Betfred, and here comes another one! Closed my account couldn’t tell me why or the reason for this, just that the safe gambling team have decided to close my account, for what reason? Had no email even though they have said I would get an email? Been 2 weeks no email, when I try asking live chat to why my account has closed they can’t give a reason and close the chat. They’ve lost a good customer and looks like they’ll continue to lose customers as they keep expecting customers to deposit and play and than block there accounts after. I hope something is Done about Betfred, bet365 and betfair as all these company’s are the same and they all need to be closed, the gambling commission aren’t doing there job as there letting these bettong company’s Rob customers.

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Web site is difficult to negotiate. Streaming exactly on the time of the race is not a comfortable experience

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This is a poor company. Customer care doesn’t respond. I withdrew $3000 from my investment wallet at Planoff..Investment..Company and deposited it here so that I could play some games but the money did not reflect in my account.I have reached customer care in the last 24 hours but nobody is giving a suitable reason why my money is yet to be reflected.

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Absolutely terrible not a sore loser but playing coconut lucky tap 39 taps and nothing that’s not random that’s almost cheating very bad experience

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Rude, dismissive customer service who weren’t willing to help when I misunderstood a very poorly worded & defined welcome offer.At almost every casino I’ve used customer support have been all too happy to help and override promos not working or If there is a misunderstanding, finding a solution BetFred have extremely condescending staff, who are rude, dismissive and not even willing to helpSurely the point of a welcome offer is to provide a great first impression. Very poor and not recommended

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Never had a win bigger then a £10 this is at all times think most IV withdrawal is £20 after putting that in paddy power is a lot better I put loads into Betfred waiting for the 200 spins and resived 58 wow

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Allow self excluded players to sign up, explains their multiple fines. Customer service team are arragont and useless.

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I don’t want if the bonus finish you need start again always and log in back on. Is hard to put it back on the original playing that you have. Always not continue in your game.

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Awful sore amd the customer service is the worst out there avoid at all costs BeT 365 far far better and they look after you and give you bonuses

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Awful company and staff and managers don’t care about you and they never give you any free bets even if you have staked thousands of pounds all they do is end your chat their end. AVOID AT ALL COSTS go to net 365 every week they give you free bets and lots of them if you are a good customer win or lose

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Spoke to a customer service representative (Nathan H) who was extremely rude, and had no idea what he was talking about, he told that if I want to win I need to stake more money and deposit much more frequently. These betting companies are becoming outrageous and outright insane, when will these companies be looked into?

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I joined bet Fred today & put on a few low value bets £1. £2 & on two of my bets I cashed out 1 for £18 something & the other for £96 something & it said cash out pending but it didn’t pay me anything. So I called the com up & spoke with a advisor & in a casual remark I said I could do with the money as I’m skint & stated my case & emailed the company & I’ve proof of the cash out pending as I took a photo as it was taken so let no to pay me. 2 hours later the company called me & said they was from the safer gambling group & cos I said I was skint they was blocking my account . ( witch is now blocked) & im still waiting to here back from bet Fred support about my cash out payments it seems this is just a way to not pay me anything that I’m legally entitled to. What a way to treat a new customer rob them & then block them terribly I will be going down a legal route if I don’t get what I legally won

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easy to use, quick and seems a lot fairer as profit n loss go than ,any sites

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It’s just getting worse and worse and worse! Around a week now I haven’t had a bonus and 3 times I was kicked out of Horus megaways tonight! What a joke! No bonuses at all!!!!

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Won on the Irish last still no winning gone in was on hold for 60 mins give up in end joke

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Slot games are full of dead spins, and if you are lucky yo get a connection on a spin its minimum payout. Over 4000 spins at 20p and 1 bonus, which gave me 8 dead spins and a total win of 32p. Gates of Olympus drops a scatter on nearly every spin so if you do get a connection it cant multiply. Zeus is just there to fill the space as he never seems to move. Betfred will blame the number generator ( yes ive heard it all before). Lets get these sites from Gibraltar shut down by not depositing on them.I have put a complaint in to Gambling Commission.

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I think betfred is the best online gaming service there is with great customer service keep up the good work

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Bloody awful site cash outs are terrible and it’s saying watch live and when I placed a 70 pounds bet couldn’t watch it called in and said oh it’s because your balance is zero you have to have. Apenny in your account never heard such rubbish opened a complaint and have to wait 3 days for a manager call back that shows how many people are having complaints AVOID AT ALL COSTS go to bet 365 far better and none of this crap like Betfred

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I spend a lot .. not giving fan for playing ….you not can win on this side..

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