Betfred PLAYER REVIEWS(3314)
Wayne Botelho
24 July 2021
Comment from uk.trustpilot.com
am writing to you to raise an issue about: Gambling The issue that I have experienced was Saturday 24/07/2021: I placed a bet on a greyhound in shop 979 betfred bromley Road and was announced its price boosted. When the greyhound won I went to collect it they paid me at Sp and are saying its boosted to 11/4 even though the greyhound returned 11/4 in every bookmakers in the country. The member of staff called customer services and he put the phone down on her which wad very wrong as a customer standing I front of the staff witnessing that. That is legalised robbery and shouldn't be allowed where betfred offers a price boost and don't pay out. Betfred are happy so long as you are losing and terrible for paying out on the boosts which is so immoral. It occurred on: 2021-07-24 This meant that I had £20 and got paid out at 11/4 returns £75. They are holding onto my boosted returns because they feel they can.
G G
24 July 2021
Comment from uk.trustpilot.com
Been playing for a long time with betfred and although I should just stop I know its a ripoff its difficult. Its nearly impossible to win anything over the last six months. Over the years I have never been reminded I have been playing for a certain time or a limit.all they care about is taking your money so all the gamble aware nonsense is useless.the worst thing is all the terrible reviews they get it just goes on and on and nobody can do anything about it.how many life's are they allowed to ruin.
Lisa
24 July 2021
Comment from uk.trustpilot.com
Honestly betfred are so useless, money grabbing scammy bas***ds , I have been using them for a while I keep depositing and playing no problem yesterday i made a withdrawal and they closed my account and refused my withdrawal I asked them for a reason to why they said they don't have to give a reason so now my £400 just gone like that
Suwap Pung
24 July 2021
Comment from uk.trustpilot.com
If I could give lower than one star I would. Complete amateurs who only want mug losers. I backed an NFL Market at 11/4 wasn’t even top price at the time, market then shortened to 15/8 over next 24 hours and I received an email saying my account has been restricted. Sub human scum.
Shan Fernando
22 July 2021
Comment from uk.trustpilot.com
Yes I can tell you my experience with betfred, real scammer, talk big but nothing people win, always advertise saying 200k give away who win no one 😂 max win £5 /£10/£15 Because they controlling spin, Big Bass after 3 scratches match, always £1.60 winning some symbol said £1600 but never ever winning why? Tell me here who win that symbol price, please everyone stay away from them they completely controlling all the game, if you want to lost your money go and play centurion maximums, Big bass, woof gold absolutely 0 win, your money will suck like weals 🙋🏽♂️ if you not believe me play then you will believe.
Nial
22 July 2021
Comment from uk.trustpilot.com
Terrible service, wasn’t welcome to the welcome offer because it was over 7 days I made my registration only because I couldn’t find my documents to complete my account I went on live chat and spoke to an agent called “Ellis G” told them my situation and they said NO you ain’t welcome to nothing, where for example I had the same probable with ladbrokes but they understood and credited me with the offer which was lovely, these won’t do nothing like this for you , stay away they just want your money .
kl
20 July 2021
Comment from uk.trustpilot.com
I dont no whats going on. 6 deposits in 2 days and not a single bonus or win over 60p on a £1 stake??? Fixed.
Project Regain
20 July 2021
Comment from uk.trustpilot.com
All the bad reviews seem to be aimed at bonuses not being applied or payouts not being paid because the wagering requirements were not met. I signed up as a new customer and deposited 1k and won 11k, got paid the following day.
Babysharkdododo
19 July 2021
Comment from uk.trustpilot.com
Getting the welcome bonuses or other promotions is nearly impossible as they make the process as confusing as possible. The terms and conditions simply aren't clear, and I'm annoyed I deposited money without getting my free spins.
Wassim Rezgui
18 July 2021
Comment from uk.trustpilot.com
If you win run If you lose self exclusion best way to keep your money I win 1400 on 20p slot Withdrawa the money After I played all the games was not normal I deposit 75 then 60 nothing come up just keep lossing After that self exclusion for 5 year Good bye betfred no more money from me for 5 years Watch people keep safe
Ken Talbot
17 July 2021
Comment from uk.trustpilot.com
The owners and people who work for Betfred should be ashamed .... Corrupt .. cheats . And dishonest .. you deserve the worst .
Lee Brown
17 July 2021
Comment from uk.trustpilot.com
I’m totally and utterly disgusted with this outlet having placed £400 bet on the horses which went on to win the race I went there collect my winnings and was told I put the bet on 30 seconds to late and they would not honour my bet wot would have happened if my horse had not have won and I thrown the slip away it’s totally disgusting and I will never step foot in one of there shop’s again same has the 2 Manchester lads that won the million this firm will take your money but don’t listen paying it back
Danny
16 July 2021
Comment from uk.trustpilot.com
betfred tried to steal £1600 from a customer! luckily the money was returned after thisisgambling.com took them to court and opened a case against them! if you are also struggling to get your stolen money back from betfred, get in touch with thisisgambling.com those guys will be able to help you.
Saskia Miller
15 July 2021
Comment from uk.trustpilot.com
betfred has stolen 16thousand pounds from a customer (full story available on thisisgambling.com) and only returned this money after thisisgambling.com opened a court case against them!
Matt
13 July 2021
Comment from uk.trustpilot.com
They have refused to pay my win on a made up on the spot technicality, even thought the ticket clearly describes the winning outcome. Don't use this company they are crooks and liars
Vlad
13 July 2021
Comment from uk.trustpilot.com
one of the worst companies that i have ever dealt with!! betfred was withholding my money for 9 weeks!!! customer service is absolutely awful!! i contacted thisisgambling.com and they told me that they have similar complains about betfred all the time, and im not surprised why. i am currently working with them to get my money back
Tan Nguyen
13 July 2021
Comment from uk.trustpilot.com
bunch of scammers, use other brokers. Thier free bets only covers the return on the bet not the whole betting amount.
Wassim Rezgui
13 July 2021
Comment from uk.trustpilot.com
Best casino ever To all bad comments if you cannot afford to gamble don't Gambling is lossing or win this is the way I lost money tow but it was me not casino Betfred your the best keep the good work going fair casino Wassim0009@ thank again
Minara
13 July 2021
Comment from uk.trustpilot.com
6 months ago i wont £1500, betfred refused to give me this money even after i provided my ID, my home address and my bank card. for months i tried to get my money back, however all the conversations between betfred and myself just seemed pointless. eventually i contacted thisisgambling.com and only after they agreed to help me, i received my money from betfred!! never usisng this terrible company again!!
Paul Phillips
12 July 2021
Comment from uk.trustpilot.com
I placed a bet for Italy to beat England in the Euros final and placed the bet on the Match Result which as a novice to betting beloved to include extra time and penalties. I was informed by the Betfred customer support that the match result does not include E/T and Penalties and that this is stated in the betting rules. I appreciated that I should have read the Betting Rules but let's be honest who does??? Betfred could easily make this clearer when placing bets and my complaint isn't that they don't class play after the 90mins as part of the match result but rather that they don't highlight this when you place your bet. I certainly won't be using them again...
Bob Burn
12 July 2021
Comment from uk.trustpilot.com
Placed a bet of10 pounds on Italy v England 12/1 Italy to win and they won …….. but my ticket says lost , cant do anything about it ! Won’t be using them again . They are actual scammers !
shaz
12 July 2021
Comment from uk.trustpilot.com
I am very experienced when it comes to online betting and know exactly what I am placing bets on and the terms. Seems like others have also been done over. I have placed bets with them in the last few weeks and always on betslips it clearly states 90 minutes as it suppose to. However not on this occasion. On the england game I placed a bet for -any player to score a penalty- and nowhere did it state 90 minutes. this clearly indicates to me it will include extra time and a penalty shootout. Nowhere anywhere did it state 90mins, not on my betslip or the menu box prior to placing the bet. I triple checked this before placing the bet so I knew if the game would go into extra time or penaltys I would know and route for a penalty in extra time or a shootout. they decided to settle it as a loss when it should be a win.
Shan Fernando
11 July 2021
Comment from uk.trustpilot.com
Don't play with Betfred if you want to lose your money play then you will know what I am saying, £1 bet biggest win £20 🤣 it's big money 😂Do not believe Daily drop advertising you never win ever, Centurion maximus game jokes, when you bet £1 they max giving £20 🙈, stay away because that all the game controlling the winning, Do not Trust Centurion, Big Bass, Wolf Gold, you will lost very quick, I feel they giving money under the table to Gambling commissioner and To you Trustpilot 🤔 you all together doing fraud to innocent people, otherwise why you guys not let to put 0 stars review, Which mean you guys helping to keep Betfred excellent reviews, please guys Don’t believe them all please stay away, Betfred don't have money to pay customers, Do not ever play here please.
Benji Hobhouse
11 July 2021
Comment from uk.trustpilot.com
Placed one bet, and they took for 2. Wouldn't refund the money. Dodgy gambling scumbags with no decency & no idea about customer service. YOU SHOULD NEVER USE THIS COMPANY E V E R ! ! !
Declan Oshea
10 July 2021
Comment from uk.trustpilot.com
Didn't receive my sign up bonus then when I eventually got through to them on the live chat they ended the chat,what a joke of a company your rubbish little company won't be in business for long if you treat new customers like this
Biggles
10 July 2021
Comment from uk.trustpilot.com
Anyone moaning about how unfair their arcade/casino games are should have a good look at themselves for being stupid enough to expect a bookmaker to be freely handing over money to mug punters playing their fruit machines. Complain about their website. It’s shockingly bad. Complain about their non-existent customer service. Complain about the dreadfully limited markets they offer. Utter crap. Betfred is laughing at you (and me) as we are all mugs for signing up with them in the first place. Just exclude yourselves and don’t hand over your hard earned or your giros to them ever again.
Jade Graham
10 July 2021
Comment from uk.trustpilot.com
Avoid at all cost!! I joined Betfred because of a promotion they had on! Bet £10 get 100 free spins. They give me 50 free spins and told me I’d need to deposit another £10 in order to get the other free spins! Complete scam and false advertising! Customer service is just non existent and when they do reply to you, they just fob you off! I’ve escalated my complaint as they’ve just blanked me. Ripped off the wrong person.
Matt Dalton
09 July 2021
Comment from uk.trustpilot.com
Bet on england to win, 2-1 for a patriotic cheeky bet. I got the score right but as it was after full time, then they think the match was 1-1. I should have gone elsewhere.
Victor Stones
09 July 2021
Comment from uk.trustpilot.com
They seem to do everything they can to stop you receiving promotions. It's a real shame. Awful customer service as well. A long way behind sky/paddy/365
Jessica
08 July 2021
Comment from uk.trustpilot.com
Honestly save yourself the time and money and go somewhere else. You won’t ever win on this site, dead slots dead bingo. Just takes takes takes
Alex
08 July 2021
Comment from uk.trustpilot.com
Placed a bet on the Denmark v England match - not paying out because the goal was after the planned match time. To add insult to injury, I don't get the sign up bonus because I deposited via PayPal, and Customer Services (Steven R) completely lacked any empathy. I'll be closing my account and asking my friends not to bet with these scammers.
Angela Douglass
08 July 2021
Comment from uk.trustpilot.com
Bet with caution! Placed a bet on England to win over Denmark, they won and betfred did not pay out because the score was 1-1 at 90 mins. The do not make this in anyway clear it's obviously a bit sneaky as this doesn't apply to the other football matches. Surprised they can get away with it.
Joseph Tudor
08 July 2021
Comment from uk.trustpilot.com
Seems I’m having the same problem as everyone else, have been robbed of my winnings after they changed my bet on the England game. I placed the bet for England to win shouldn’t matter how long it takes as it was a match bet not a timed bet! Thieves!
Gavin Mason
08 July 2021
Comment from uk.trustpilot.com
Bet on England to win vs Denmark, checked my slip and they have added “Leg 1” to it, seems like they add this automatically so it doesn’t matter if they win at the end of the game, only in 90 minutes, complete scam company
Shan Fernando
08 July 2021
Comment from uk.trustpilot.com
Stop playing centurion game 🙏🏽 You 💯 loosing money , Betfred changing winning scale , Big Win mean shout be lot money ☝🏽 When announcing Big win you getting existing 🤦🏽♂️When you bet £1 are you expecting big win give £20 😂 it’s only twenty time 🤦🏽♂️😂🥴 , also wild spines never stop always low scale matching 😂 why ? If is random how is work like that 😉 it’s very wired,Betfred jokes company ☝🏽 No they stealing money from their customers 😜 gambling commissioners are you sleeping 🦧 This is real fraud and stealing money , how ? Ok advertising you can be millionaires 😂 tell me who won £100000 lol never 😂😂☝🏽🤦🏽♂️😜😉🥴 .
Agnes
08 July 2021
Comment from uk.trustpilot.com
one of the worst companies to bet with! they steal your money and even after huge amount of bad reviews and comments gambling commission is still issuing licence to betfred instead of preventing this crime! thisisgambling . com have decided to take betfred to cort....contact them if your struggling to get your money back
lola
07 July 2021
Comment from uk.trustpilot.com
wouldnt trust betfred, they take all your money and winnings, your lucky if you ever got to see your money again!!
curtis h
07 July 2021
Comment from uk.trustpilot.com
i bet on England winning and they decided to add leg 1 only when the game was over i was unaware of the "leg 1" stake i betted on them winning overall i feel cheated this is totally unfair
Liam James
07 July 2021
Comment from uk.trustpilot.com
I placed a bet for England to win. They did but my bet history states I lost!? My bet didn't stipulate it had to be within 90 minutes, merely England to win. This shouldn't be allowed! I feel cheated and conned.
Edgars Briedis
07 July 2021
Comment from uk.trustpilot.com
Terrible.... avoid this betting site!!!
fanneh
07 July 2021
Comment from uk.trustpilot.com
It said i lost a bet when I didn't, I bet on the England - Denmark game tonight saying final score 2-1 and it says I lost the bet? there is no complain button or anything? what the heck??????
Trish Parma
07 July 2021
Comment from uk.trustpilot.com
Awful!!! Followed the rules for receiving a free bet. Put the money on England to win and they did. No money in account, bet history says lost. Told doesn’t count as it was in extra time! Scammers
phillip chester
07 July 2021
Comment from uk.trustpilot.com
All these people do is steal money please avoid like the plague put £500 in one machine got one feature only and it only paid £1 ........got a bonus ticket from machine which I've never had before and staff told me me its rubbish took the ticket off me.......then found out its only so they can play them themselves steal your tickets off you so they have free games on machines absolutely disgusting people please for your own sanity avoid these people.....
Gareth Dunbar
07 July 2021
Comment from uk.trustpilot.com
Utter scammers. When you place a bet on football for a team to win, then you find out they won’t honour the bet with some crap about the score at 90 minutes. It’s a semi final, there has to be a damn winner even after extra time and penalties. The score was not decided at 90 minutes. Won’t be touching these clowns again! These scammers have lost business and much more to come.
Ben Freeman
06 July 2021
Comment from uk.trustpilot.com
gambling commission is allowing betfred to get away with stealing money! if your money was also stolen by betfred contact thisisgambling.com those guys have an open court case against betfred and will be able to help you get your stolen money back.
Big Alfonzo
06 July 2021
Comment from uk.trustpilot.com
Betfred are crooks and liars. I never got my free 4 x £10 Euro football bets after I placed my initial £10 stake. Betfred are dishonest. I'll never use them again and the next time I walk into their shop I'm going to make sure I "accidently" break something with a hammer to double of the value of the bets they owe me. Bunch of "see you en tees".
Andrew Warner
04 July 2021
Comment from uk.trustpilot.com
Been waiting for atleast 8 weeks for several withdrawals to go in my bank from betfred and William Hill and when i speak 2 them they tell me 2 speak with my bank. Its over £1400. Im absolutely disgusted for a big company like this 2 be ripping people off and holding onto monies so they can get more intrest. Iv closed both accounts down. Im going to speak with the gambling ombudsmen
kelly
03 July 2021
Comment from uk.trustpilot.com
When you play one of the new games and win a total of 50p on a £1 stake and thats in 3 deposits!!! Joke betfred. Youve gone shocking.
Ken Talbot
01 July 2021
Comment from uk.trustpilot.com
If you rob someone you pay the crime . So why is it every time you walk in a Betfred shop . They rob you blind .and get away with it . Day in day out ... There FOBT,s are fixed to take everything you have as quick as possible .. so to the owners of this robbing company .... DROP DEAD
Nora Csokne Kovacs
27 July 2021
Comment from uk.trustpilot.com
Ive just registered, on this site ,to have fun.I really enjoyed it because another site I haven't had much luck. This site absolutely amazing.And the Staff is very helpful expecially Jack .B.Thank you!
Ive just registered, on this site ,to have fun.I really enjoyed it because another site I haven't had much luck. This site absolutely amazing.And the Staff is very helpful expecially Jack .B.Thank you!