Betfred PLAYER REVIEWS(3314)
nashrin Aktar
28 August 2020
Comment from uk.trustpilot.com
This is the worst betting app ever!!!!!! I was meant to win the casino game deal or no deal until it crashed how cheeky!!!!!!! The game crashed for a reason so I don’t win the big slot I advice people not to bother they are cons and should shut down do not waste your money!
Roy Farrow
28 August 2020
Comment from uk.trustpilot.com
BETFRED BETTING SHOP FOBT'S Another truly horrible and miserable experience on the Betfred FOBT's. To be honest, I rarely visit betting shops at all nowadays but when I do I like to have a bit of "fun" on the FOBT's, but every time the experience is the same. I played the 100/1 roulette, with a fair bit of cover at £2 a go, needless to say the first 5 spins resulted in zero return, I therefore did the wrong thing and got frustrated and carried on, expectant of a return. In total my return from 40 spins at £2 a time (ie, £80 in total staked) came to a pitiful £5 exactly (ie, about 6%). The last time I went into the Betfred shop before this was about 3 to 4 months earlier where I played the slots at 20p a go, the first £10 staked again resulted in zero return exactly, I then increased my staked to 50p, but the FOBT continued in the same vein and simply ate my money. In total I lost £52 within 15 mins. This is clearly a disgrace, their FOBT's are paying less than 5% in total making the whole experience miserable, unsatisfying and totally demoralising. As far as I'm concerned Betfred are thieves and the FOBT's are legalised theft. I will never step foot in a Betfred shop again and the sooner these scum are closed down or go out of business the better in my view.
mark thorpe
27 August 2020
Comment from uk.trustpilot.com
I’ve made two withdrawals 6 days ago to my PayPal account and up to now don’t have the money I’ve sent 5/6 emails and the reply’s are priceless- one being we cancelled your withdrawal by mistake so need to start the process again , hopefully your money will be with you in 48 hours ? Just each reply is total rubbish - take your money 2 seconds pay you money 6 days (so far) I really need to report them
hillybear2
26 August 2020
Comment from uk.trustpilot.com
I have been refused to log in so many times. Been on phone getting new user names, on the email none working had enough after one hour today no success
Terri
23 August 2020
Comment from uk.trustpilot.com
Absolutely shocking I put a bet on 7 minutes before before the game ended.. to draw I put £10.74 on it and the winning would of been 370 or something close to that I lock my phone and 2mins later I've bin cashed out and the team have scored witch means my bet would of won all a fix went on the chat they said nothing they can do about it STAY WAY FROM THIS APP my missus free spins never work and she done a deposit to get 30 pound on free bets and they never gave it her I would advise to use paddy power much much better
Engin Koçer
20 August 2020
Comment from uk.trustpilot.com
I bet 10 for the 30 offer they havent paid the bonus to my account dont bother.
Mr Sze Lo
20 August 2020
Comment from uk.trustpilot.com
Complete idi..ts!!! I made a withdrawal ...it took over 5 days...and still not in my account..i asked customer services...said the money was no longer with them...told me to ask the bank.. Bunch of amateurs They take your money for deposits instantly... But withdrawals...take forever Do not use them..unless u like the hassle....id..ts
kelly
19 August 2020
Comment from uk.trustpilot.com
I play so many sites online and this has got to be the worst. No feature on slots. 90% of the time never a win and when you do get a win its way under stake!! Another con
Paula
19 August 2020
Comment from uk.trustpilot.com
Signed up less then a month ago I think but didn’t deposit due to these reviews. But last night I decided to deposited £50 by PayPal and give it a go. Ended up winning £230 but withdrew £160 as wanted to play other games. I was automatically verified. Received my winnings just now. So very happy with the quick service.
David Cleary
18 August 2020
Comment from uk.trustpilot.com
Very misleading Supposed to get 100 free spins. Signed up directly from the advert broadcasting this. Did I get the free spins. Did I heck. Very disappointed that when responding to a specific advert I did not get as promised. I feel I have been mugged.
Ed
18 August 2020
Comment from uk.trustpilot.com
I have used This site a few times and been tempted by the occasional free spins offer. I decided to do an offer where you staked £5 and got 10 free spins. I did this within the qualifying period and I tried using there online chat facility countless times but never got any reply . I decided to email instead , over a week I was asked to send proof of the offer and after sending the same email a few times eventually got a response telling me I hadn’t spent anything in the qualifying period . This is not true and I have contested this . I can’t believe the hassle I’ve had to go through for 10 free lousy spins . I won’t be using this site ever again , don’t trust this company . I wish I had seen these reviews sooner .
kelly
16 August 2020
Comment from uk.trustpilot.com
Carried on playing this site and 70 quid on didnt get a bonus on the slots and not a win over my stake!
carl
13 August 2020
Comment from uk.trustpilot.com
Betfred kept over £300 of my money,they blocked my account,accused me of all sort things.wouldnt speak with me or answer e-mails,not a good company at all they don't like winners,but if you lose there keep your account open,I've been betting for many many years,o the horses only Betfred have bad policies avoid at all cost,as for there bingo well don't matter what game you play the same names always win,is not a coincidence either,rubbish company.
JOHN
13 August 2020
Comment from uk.trustpilot.com
Placed a thirty pound bet on the virtual racing at the Golborne branch of Betfred, as people know with virtual you only get informed of the race a few minutes before the race. I should of had £250 but it was to late as the women cashier interpretted the bet before stamping the slip. Shocking company.
kelly
12 August 2020
Comment from uk.trustpilot.com
Matthew Turnbull
10 August 2020
Comment from uk.trustpilot.com
My payout hasn't been processed in over a week. There website says 48 hours. Live chat is a joke. Wait an 1 hour to get through to anyway. And all they can tell me is 'there's been a delay no indication of how long it will take.
Truthseeker
10 August 2020
Comment from uk.trustpilot.com
By far worse casino and games I've ever played. I really do not know how they get away with this. It is absolutely 200% rigged and they have a nerve to tell us people that it is rng and fair!? Are you kidding me? It is so obviously fraudulent. I tell you now people do NOT play the RNG games if u do decide to stay with this site. Stick to sports or live casino, saying that live casino is probably rigged too. Sports they can't chose what happens..... Vile company, vile games, vile corrupt gambling commision who let's this happen for ££££££££££££££££ Betfred? Drop dead.
Amy
09 August 2020
Comment from uk.trustpilot.com
Spent £25 on bingo today. All different games and different prices & ive not even won £1 & also played £10 on slots and nothing, I’d say stick to Tombola, I won £620 with them in the first week and only deposited £25
nick brayford
09 August 2020
Comment from uk.trustpilot.com
last time i bet with this company as a seasoned gambler feel like been robbed be aware
S
07 August 2020
Comment from uk.trustpilot.com
I think everyone who plays these no win games needs to think again what a joke betfred is and all other online gambling platforms als they seem to do is take money of people and you get nothink in return but being lead in to a false sence of security that your going to win think twice and boycoat them all they are makeing millions of people who think they will win you cant win basicaly what a joke get a better hobby i say.
Louise Young
07 August 2020
Comment from uk.trustpilot.com
Logged me out 4 times in 10 mins!! I have money on my account, I either want to access it or close account down!!! No one replies to emails or calls....... so here I am advising people don’t join you can’t use your deposits oh and I’m yet to withdraw any winnings because I’ve never won lol Absolute joke
kelly
07 August 2020
Comment from uk.trustpilot.com
Used to love this site. Its probably one of the worst now. I see the same people winning every other game in bingo! The slots dont give bonus's. Never any decent promotions were you dont have to spend an arm and a leg!
Mateusz Lawera
03 August 2020
Comment from uk.trustpilot.com
Been There for a while , cashout is switched off when u have 9 out of 11 ACCA wins , and they are winning, CASIONO IS the worst Invested Today 40 £ - played stake 1,00£ Literally had a 2 wins for 0,10£ and 3,60 nothing more , for 40 spins . Tried another time 10£ nothing won , LIVE CHAT support 6-10 in que always , AVOID losing money and time no fun just scam.
MRP
03 August 2020
Comment from uk.trustpilot.com
Been with Betfred amongst others for a while now. Play the slots occasionally and have had both wins and losses. Won £150 over the weekend and winnings paid into my bank account by this afternoon, less than 24 hours later. Can only comment as i find, but for me they are decent and i would recommend.
Sam
03 August 2020
Comment from uk.trustpilot.com
Made an account received email to say I had been verified, Deposited £1k over 48 hours. I then won 3k so I requested a withdrawal to which it said successful. Next day tried to log on my account, and it said incorrect password you have been locked out call customer services, even though I knew the password was correct so I emailed the betfred support and asked what had happened and if my withdrawal has still gone through. They asked me for passports, driving license two bank cars and a letter to prove my address and if I didn’t prove this they would keep my winnings. I then rang customer service and said so if I send all these documents across they will process my withdrawal to with the lady said yes. So of course I sent the documents they wanted across, they then stopped replying to my emails it’s been a week since I’ve heard anything I’ve called and tried the live chat to which their reply is they are still reviewing you I can’t give you a time scale. I feel like they are quick enough to to take your money but when you win they are definitely sore losers. I would never recommend this site to anyone if you want to waste your money and get upset that you’ve won and still can’t have your money then go ahead! In further I’ll stick to wink bingo, coral or ladbrokes I’ve won thousands on them sites before and they’ve never messed me around like this.
Mr f Hussain.
01 August 2020
Comment from uk.trustpilot.com
Poor service closed my account without reason and still not returned my funds very rude and un professional staff
Dan
31 July 2020
Comment from uk.trustpilot.com
Play online slots out if boredom, I’ve played in 1 day around £400 my biggest win was £8.20... it’s cuts you off so maybe it’s rigged not to sure.
Jimbob
31 July 2020
Comment from uk.trustpilot.com
Totally scamming the desperate. No wins at all on every game played for the past few months especially post Covid. They are just taking and not paying out at all! I can take losses but this is robbery
Dean Nicholson
28 July 2020
Comment from uk.trustpilot.com
Signed up, played £200 on a 50p spin....got one bonus in 400 spins and won £3.65...absolute joke...no chance of winning just as terrible as play ojo....tbh won loads on tombola
david griffin
28 July 2020
Comment from uk.trustpilot.com
I registered on the page that gave you 30 free spins and £30 in free bets, I didn't get the 30 free spins so I contacted them but they wouldn't give them to me, they were cold calculated and cavalier, I'm registered with all online bookies. Betfred is by far the worst, they don't deserve loyal punters, go somewhere else a mile better friendly experience from all the others
S Taylor
28 July 2020
Comment from uk.trustpilot.com
Very pleased with this gaming site. Had lots and lots of wins on the slots and bingo. Very fair payouts and I win really often 😊 payouts always in my bank within 2-3 days
Stephanie Shakespeare
27 July 2020
Comment from uk.trustpilot.com
deano
26 July 2020
Comment from uk.trustpilot.com
Unfortunately ALL online casinos are rigged. This is just another one. Gambling commission are in on this scam folks, I promise you. I do realise a lot of people are waking up and smelling the coffee. I'm here to give my 2 cent, stay away. They are all a big fraud, they have all there explanations on fairness and regulations at the ready because this is were they easily get out of it. Come on people, rng blackjack for example- the most obvious common fraud of all online games. You can totally see it is manipulated, like someone else said, it is is programmed to 8 out of 10 times beat your 19 and 20's. It is programmed to deal bad cards on bigger stakes. It is programmed to bust on you're 12 hits. It is Programmed to TAKE you're MONEY. Do you really think these games are truly random? Do you really think a computerised game is NOT rigged? It is...pure and simple. Twister poker also I'd another fat fraud. It's just made to spread the wins out for everyone so they are happy, it is not skill, it deals cards so you play and bust. It is all a biiiiiiig massive setup folks I PROMISE.
Neil
26 July 2020
Comment from uk.trustpilot.com
Reasonable payout time and have had no problems. £75 from a 20p stake on their slots which was good.
thomas mcgaughey
25 July 2020
Comment from uk.trustpilot.com
N F
23 July 2020
Comment from uk.trustpilot.com
If I could give 0 stars I would. The % of payout's compared to what they take off people is totally wrong and should be made illegal. I have played on lots of sites over the years but this without a doubt is the worst. Also with how much people are struggling just now financely there just looking for something to help out. But this scum just take everything you have they should be ashamed. The customer service is a total joke that don't reply to emails. Well I've sent one again today to close my account so they'll have to reply to that one.
Julian Lewis
22 July 2020
Comment from uk.trustpilot.com
Bet regularly on distances and when meeting that are good they have no prices available. Contacted them by chat and they just said it was the Traders. No effort to help so I closed my account. Attitude is poor and obviously a poor customer service company.
Gary Enticknap
22 July 2020
Comment from uk.trustpilot.com
Refused to pay me out on a winning bet, went to the ombudsmen, Bet Fred got told to pay me which they did then barred me for reporting them. Complete joke so avoid
Mr/Mrs Ollier
22 July 2020
Comment from uk.trustpilot.com
Signed up and was offered £30 in free bets. Found out the only way I can get the free bets is to text them which I get charged for. This wasn't explained when I signed up. Used their online chat and the person wasn't interested. Bad attitude and basically you don't text us tough luck.
David
21 July 2020
Comment from uk.trustpilot.com
Do not play their rigged Blackjack Switch. This rigged piece of garbage has just taken almost 200 pounds from me in 10 minutes. 6s 5s 3s it does not matter what the dealer has he either makes 21 or a push with 22 killing your only chance to recover. Playtech who makes these will eventually have to pay billions in recompense for their theft. The House edge ahould be miniscule but it is simply mathematically impossible for the house to run as good as it does. Play if you want your money stolen. Otherwise avoid this and all Playtech products.
kevin matthew
20 July 2020
Comment from uk.trustpilot.com
Haven’t been on the website for about a year but I remember I got lots of free bets during the World Cup and used them made just over £400 and was able to cash out no problem. As for their I store staff they were very helpful had a horse on and I was supposed to get £140 winnings but was only giving £110 staff spotted it strait away and fixed it. It was good because she said it that wasn’t right before me so she was well trained she seen the odds didn’t match up
Kris
20 July 2020
Comment from uk.trustpilot.com
Easy to set up the account and get started....... BUT first time i withdrew no money arrived within the first 48 working hours. Decided to login and see what the status was, could not find any place to look at in my account. So had a live chat which took several minutes to start talking to a person. They told me they are having problems and could not tell me when my money would hit my account.......... i then went and read reviews stating similar problems from many unhappy customers! Terrible first experience and will not be using them again
Linda
18 July 2020
Comment from uk.trustpilot.com
One star is generous. Hardly won but thought I'd give another try. Forgot my details 3 times so account was blocked. Contacted customer services via live chat. 23rd in queue. 15 mins later got connected , spoken to Jake D. Said account was blocked , went through all my security etc. Waited another 10 mins no reply. So asked again , then he said you have to phone 0800 number! After all that I told him nah no thanks will go elsewhere and leave a review on trust pilot. Planks! Crappy CS
G G
18 July 2020
Comment from uk.trustpilot.com
Been with these for a few years and used to get a nice win now and again but last few months is terribly.they say they can't alter odds but I don't believe it.won nothing in ages and although it's gambling I don't believe you could be so unlucky as to win nothing.no loyalty.just lining there pockets but one good thing I will not give them another penny.
Sean d
18 July 2020
Comment from uk.trustpilot.com
Just home after betting 2300 pounds in betfred shop , that's not the problem . The problem is the one winner i got was 5 seconds late on the virtual but with the tv turned off in scotland and no commentary and the shop busy there should be a discretion for time and the fact that i am in a lot and bet regulary with them should mean something. I'm waiting to hear from area manager but if the bet isint paid out I'll never bet with them again, ita a disgrace that TVs are on in england but we are to guess when races are going off fs
Anon
17 July 2020
Comment from uk.trustpilot.com
Worst site ever. Withdrew £800 supposed to be easy fast withdrawls especially to PayPal went to online chat was told usually takes 12 hours to go in PayPal it has been 48 hours still no money. It’s a joke, other sites withdrawls are in within 3 hours, will not be putting anymore money on this site.
Kerry
16 July 2020
Comment from uk.trustpilot.com
Been with them for about a month now, iv not had a problem, could be a bit more quick with withdrawals but has paid out and live chat has been quick when Iv needed someone to speak to. Was a bit worried reading the reviews after I joined up as I had 500 to withdraw £100 then £400 on the same day, £100 went in first, spoke to someone on live chat today and the £400 will be sorted tonight, so fingers crossed all will be ok. X
customer
15 July 2020
Comment from uk.trustpilot.com
Shocking website and as like most say on here miles behind competitors and loyalty counts for nothing. Stay away from this site there are much better sites out there to use. Best promotion you’ll get is 10 free spins worth 10p woohoo
Klm
14 July 2020
Comment from uk.trustpilot.com
Operator that does not operate in good faith. Recently tried to place a bet in shop With this company, the race had set off and the horse had fallen before the operator had time to place the bet. The bet should be void but the customer service team advised they have a 30 Second grace period. So Taking a bet for something that had already lost surely is Illegal? Customer service team were rude and argumentative. Is this how the Betfred brand treats it’s loyal clients
Lucy Aldous
30 August 2020
Comment from uk.trustpilot.com
I joined a few days ago have deposited and not won a penny and then had a email saying I had free spins I thought great that's nice to be given a little something logged in and game won't load emailed them about it and keep getting same response done everything they suggested and same game won't load I asked if could be put on different game and straight away was told can't I have used other sites and always been great and have been willing to help or change game or whatever it maybe can honestly say this is one of worst sites I have found wish I read reviews first luckily it wasn't a lot I lost as only ply small amounts
I joined a few days ago have deposited and not won a penny and then had a email saying I had free spins I thought great that's nice to be given a little something logged in and game won't load emailed them about it and keep getting same response done everything they suggested and same game won't load I asked if could be put on different game and straight away was told can't I have used other sites and always been great and have been willing to help or change game or whatever it maybe can honestly say this is one of worst sites I have found wish I read reviews first luckily it wasn't a lot I lost as only ply small amounts