Betfred Review

Worst online bookmaker ever no loyalty at all
Avoid

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Con… Opened an account as my son advised me to to get £30 free bets when you stake £10 I followed everything as sent via email and on the page spent a tenner and did not get any free bets.. Contacted customer services the said "Only one person per household"
This was not clearly stated also when I wrote my address why was I not told this and why was I asked to add promo code… Scammers!

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Terrible website designed by some moron who didn't think to look at how the competitors' work. It will give you a headache just to put on a single bet and expect to use the back key hundreds of time.

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SCAM
DO NOT JOIN THIS SITE
NO FREE BETS
WHAT A LOAD OF BULL

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Did not get free bets on joining, blocked from account after a couple of weeks.

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Never got my free bet. Should have read the reviews first as they’re clearly sharp operators. Won’t ever use again. Suggest no one else does.

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Joining offer has to be turned over so many times. Will ask you for if when you win, not before you lose. Telephone assistants rude. Please avoid.

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went to cash my bet put on lucky 15 31…
went to cash my bet put on lucky 15 31 and 63 on my lucky 15 my horse was a none runner so put none runner favourite on in box with best odds. so i should of got 3xs the odd which it clearly states but the Manager of Bury St Heywood said i could only be paid for a single win so when i ask why i only got times 1 stake winner, i was told thats all i was allowed. so i phone customer services and they said that they couldnt understand why she had only paid 1times winner on the bet because i am entitled to 3 times the winner and told me to go into the shop and ask for a request for all my bets to be checked in the past, so did that. later on went back to the shop and asked the manager as she done it to which she replyed, we do not want your custom anymore your barred and she would only check the last week bets. so now i am sitting at home wondering what i have done wrong and is she a thief

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No stars I wanted to give.please do not waste your money on this site.there slots are rigged.i just had 180 free spins and it only won 23 pound.then played with 23 pound and it took the whole lot back without 1 win.rigged slots,casino all of it.be warned don't waste your money.try Ladbrokes lot better than this crap site.

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Shame there isn't a 0 star rating!!
They will Rob you of every penny!! They don't pay out on there games, your lucky to win 20p!!
Absolute joke!! I don't even think the big wins are even possible to win!! It's all just a big con!!

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went to cash my bet put on lucky 15 31 and 63 on my lucky 15 my horse was a none runner so put none runner favourite on in box with best odds. so i should of got 3xs the odd which it clearly states but the Manager of Bury St Heywood said i could only be paid for a single win so when i ask why i only got times 1 stake winner, i was told thats all i was allowed. so i phone customer services and they said that they couldnt understand why she had only paid 1times winner on the bet because i am entitled to 3 times the winner and told me to go into the shop and ask for a request for all my bets to be checked in the past, so did that. later on went back to the shop and asked the manager as she done it to which she replyed, we do not want your custom anymore your barred and she would only check the last week bets. so now i am sitting at home wondering what i have done wrong and is she a thief

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Absolutely hurrendous you never get paid out

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No stars from me.guys and girls go on to trading standards email and send them email bout these.more n more emails will get them investigated.so many bad reviews.they will look at this and investigate straight away.do it today guys n girls.

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Actually 0 stars betfred fruit machines been set not to pay out to recover lost covid money have spent over £1000 in local shop with zero return seems not even a chance of winning just robbing us blind playing on our addiction seriously going to turn this place over…………Rickmansworth 0 stars staff crap shop crap no social distance being enforced am going to report to authorities

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DO NOT GO on slots during this Covid crisis. They're cashing in as much as they can due too street stores closing down. i did 800x spins on slots and got nothing. ended up throwing 500quid on roulette luckily got up too 2200 and withdrew. If any one is planning on going on the casino side of betfred.. dont go on slots. Either go on sports bets or go roulette/blackjack <— {still not recommended} but i luckily scooped a few quid and dashed from this site. Go on websites that don't have street chain stores. BE WARNED.

(Literally no replys from any review from betfred, what does that tell you)

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No stars from me.said they were gonna give me 50 free spins as good will gesture then change it to 25 free spins.never had this many lies on any other site.daylight robbers.can see why guy who owns this Fred done is billionaire.surname says it all bout his customers.done over.please please guys do not sign up you win nothing.dont waste your money.go on Sun bingo site.least you get good offers.also this site should be investigated by gambling commission or trading standards.there win averages are no where near the percentage.

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Quick to take your money, not so quick to pay out though. I've always got paid out eventually, other sites usually pay out within a couple of hours when using PayPal, not Betfred, they can take several days to pay up.

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No stars from me.had to give 1 to write review.guys I wanna get petition together to get this site investigated.there pay outs is nothing even tho customers put on good money.i had the same put in sign up code and didn't get anything.if your interested press yes on helpful text.will email you my name etc.thank you.

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Something is very unusual with the slots on this site. Be aware.

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Betfraud. Hundreds kicked out of live trivia quiz (presented by an irritant), including me. I have withdrawn my money from this outfit.

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just waited in lobby for live trivia quiz and then hundreds of us get kicked out. So log back in but too late to join as questions started. No apology. A joke. I wont be going back to betfred

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They just rob people and get nothing back. I wouldn't recommend using them at all. They should loose there license for day light robbery and it's all rigged in there favour. Stay away from them

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ROBBERS – tempt you in with a promotional code, then refuse to honour the code.

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I recently signed up to Betfred using the promo code to get my free bet following the instructions, I didn't receive it straight away as they had to receive verification through my phone but the following day my account was credited with 40. I managed to build this up to 290 and withdrew, I was worried at first after all the bad reviews I read but after making the request on the Sunday the money was in my bank the following Friday. They are taking longer to process withdrawals than usual and are a nightmare to get through to but it seems as long as you follow the criteria etc you will be paid out.

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Absolute shambles. Open account, deposit money, account gets restricted.

Daylight robbery and I dread to think how many others have experienced this.

Now trying to get my deposit back.

I feel Betfred are financially struggling and on there way out. Good riddance.

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My ex girlfriend is having lots of trouble getting paid out . Open a acc with betfred and had bets and had money returned to acc when withdrawals were made . But withdrew a winning large bet of over 2k last week from royal ascot . She went to check the nx day to see if it had been processed but was locked out of acc with no explanation. Tried send email after email with no reply . Of course you cant ring them as they phones are not manned . How the can take bets with no one to answer complaints is beyond belief . Eventually was asked to verify acc which was done 4 days ago . Now after 4 days they still have her £2500 and no response to her verification. Disgusting customer service

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0 stars for these robbing twerps.

Paid my money for Irish lotto lucky dips for the next month. Tried to log in today, password reset, still can’t get into account. Can’t ring as phone lines not operating, so sat waiting to ‘chat’ online with them, to be told my account is closed.

Can’t get money back, can’t check to see if I will win over the next few weeks with it being lucky dip and no access to account, so no idea what numbers are.

Absolutely disgusting way to operate.
Apparently though I agreed to this on signing up for an account with them. Yeah course I did, I really agreed to place bets and for you to just run off with my cash whenever you see fit.

Robbing scum.

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My wife wanted to bet at Ascot . Locked in with the kids i said open an account which she duly did . She put £50 in her account then the site froze. She could not get back into her account kept saying wrong password . She started again applied for a new password. No she is blocked. In the meantime her £50 comes out of her bank. She emails the company explaining whats happened. She gets a snotty email this morning saying her account is blocked and with the terms and conditions she agreed to when opening her account her account will not reopen and they will not get into any further discussions. I tried to answer that email and she has had her email blocked and so you cannot contact them. Surely this is fraud? . Can they keep her £50? You cannot phone the company and now she cannot access the online people to chat with as they have blocked her IP address

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Betfred provide poor customer service online.

If you have problems with them, the procedure to follow is to put your complaint in writing – preferably email. Give them a fair amount of time to respond, say three days. If no reply, send another email – possibly give three days. If they do not respond or their response is unsatisfactory, contact the betting regulator, the Gambling Commission, via their website.

Good luck!

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Actually 0 stars. By a country mile the worst betting website ive been on. Poor layout, doesn't cover half of the in play sports and non responsive customer service. Avoid like the plague

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Shame there isn't a 0 star rating..!! Bunch of con artists!! Put £20 into a slot and win 20p back!! They don't pay out on any of there games, good job I don't gamble hundreds!! Bloody robbing buggers they are!! I would say go to Ladbrokes, at least they pay out!!

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Was tempted to Register and try the Irish Lottery because of the £20 Free Bet and 5 free Scratchcards Offer. Once registered I placed the requisite £5 bet but did not see any free bet money in my account. Contacted Betfred via their chat line and after a 3 hour wait was told that I hadn’t entered the promotion code during registration so was not entitled to the free bets!
There was no prompt to enter this code during the registration process and I had gone to the registration process from a link which said ‘Claim this Offer’. What more did I need to do???
At the best it smacks of being very misleading, and at the worst a scam! Wish I’d read these Trustpilot reviews before getting involved with them. Will be withdrawing the money I have deposited with them and trying somewhere else.

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in betfred betting shop today. not for long . one paper on the wall with ascot runners about 4 people gatherd together trying to read form odds or what ever . point is they could have put more papers around betting shop with runners and riders i walked out wont be going in one again

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I've done 15 deposits since I joined a month or so ago. I literally havnt managed to get any of the decent bonus features to land. Also it keeps shutting me out of game saying server internal error every few mins. It's very frustrating. I've tried to get them to close my account but there's noone on phone lines and the online chat has over 200 people queuing. I really wouldn't recommend. I also never ever received my joining bonus free spins.

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Betfred video games profit 99.9%
Gambler 0.1% not profit just lost.
Don't gambling
Setting up video games

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absolute load of rubbish i will never use these again. offered new customer deal then went back on it. trading standards needs calling over this bookies.

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betfred.com loots you of your money, period. I just got robbed last month and It was very difficult for me to bear this loss. It was [Www. 👍CryptoArbitrage.vip] who helped me to bear this loss. My uncle suggested it and I have never adored him more. Within the last 20 days, I have almost doubled my investment. You should give it a try!

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I WONT EVEN GIVE THEM A 1 STAR IF I HAD A CHANCE. U DONT GET BACK YR MONEY IF U WIN THE NEXT DAY ,TAKES A WHILE. THEY R THE BIGGEST CON GOING

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i joined the betfred but i was unsure about the bonus and how to get it ? i tried contacting betfred but after sending a email and not getting a reply ? i decided to go ahead ? i wagered several bets £40 and still no sign of a bonus ? and realised i had to spend a £10 on one bet were i spent £8 bets equalling £40 ?this was the question was trying to get off betfred ? sent another email asking should i put a £10 single bet on would i still be able to get my bonus ? but i never got a reply a just went ahead and put a £10 single bet on and £40 bets ? and still no bonus ? this time the email put me in a queue 89 that took 2hrs to chat to someone . i was then told because my first bet was £8 i lost my bonus even though i spent £90 in 2 days and put £10 single on the second day with £40 of other bets ? i told the girl i did not want to carry on anymore if they were not willing to see i was a long term customer and it was a simple mistake but they were not prepared to see sense ? she said she took advice and i could not even apply for a new account and do it the correct way ? i asked her to close my account and send any credit in my account back to paypal she told me she had already closed the account and any money had been transfered to my paypal account ? she said it was better if she did it because it was quicker ? one thing did shock me was before getting any help i was asked my secret question d.o.b etc everything except my password that was the most information i have ever given just to ask a few questions ? i was glad i did close the account because i thought am i being scammed and its 2 days and still not been credited any money to my paypal account and im locked out of the account and the emails are not working again its about time some firms stopped blaming the virus ?

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I joined the bet fred for to do a on line account for a football coupon,,i never received any free bets ,,allso i won on my only coupon bet,,but i could not log in,,i told them by email what i thoght of them so they refunded MY money i had in my account,,but never received my winnings,,my advice to anyone who is thinking of joining this bet fred is dont do it dont go there they are very disrespectful im pleased i wont ever use them again

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Refusing to respond to my numerous requests to close my account. I tried the live chat, always stuck at around the 90th person in the queue at ANY given time. I try to email them at support email address and the email gets bounced back. I left a message when live chat was available, guess what…3 DAYS later and no response. Do not ever use Betfred they are utterly useless. And support if you are ever reading your reviews, message me directly please and close my account finally. Thank you.

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Hi I am addicted to gambling an bet Fred no this An they still rob me of my money I put 100 pound on this and never won once I carnt give my family food now because of my addiction please get this sight closed down they just rob people an it is sending me into a black hole they never give me a win ever I spent £1200 pound this week an won 20 pound please help get this sight closed down it’s ruined my life thanks you people

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I’ve have had no problems with Betfred. I deposited £10, got my £30 of free bets (3x£10) and won a nice amount on the first. Withdrawal arrived in my bank account the next day with no problems.

Their customer services are excellent with no problems arising during my correspondence with them. This also applies to their e-mail support service. People are just too impatient. Honestly! They’re a business and their processing times have clearly been impacted by the ONGOING PANDEMIC. Be patient. Nothing wrong here!

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Absolutely dreadful. Money gone astray from my account. Sent emails, texts etc cant phone anyone because of covid(excuse). Days have gone by and no response. Avoid at all costs stick with Hills or Ladbrokes, far more professional.

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Consistently fails to log me in..password incorrect… works perfectly well through my computer, phone app is a total waste of time… plus I get daily messages from the app to encourage a bet and I have opted out of receiving these… steer clear of this company

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I withdrew 3900 pound on the 29th May they then locked me out of my account ive sent numerous emails and there saying I've not been on my account between 21st May and 1st of June I have proof I deposited on 27th and 28th May so if not been on my account then weres money I deposited has this happnd to anyone else ive filed a complaint with ibas has anyone actually received there money after something like this

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waiting 4 days for my withdrawal and counting. Unbelievable. Useless beyond believe.

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Really really awful. Terrible bonus wins. One of the worst sites Ive played on. Avoid and keep your money.

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Went for the offer bet £10 get £30 bet credits. Deposited £15 and and bet £12 said that /i didn't qualify as it should have been a £10 bet, which it didn't say it said totalling £10. Avoid

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