Betfred Review

diabolical – terms not stated clearly, customer service is extremely bad avoid playing here. lose your money elsewhere!

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After speaking with 6 agents that told me to wait for the bonus, the 7th one told me that I will hot have one. No explanation, no exscuse no comp. lame site, lame support.

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Scammers
Bet fred are scum scammers do not bet with these scum

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After 6 deposits online not even bonus arive. Just back from shop from my town 100 deposit play 0.2 1 bonus arive and give me 0.4£ scam!! Shops are epty every time i walk ther. How the pay for the workers?? Just in shock how deth its on the casino!! Why the open??

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This not a case of sour grapes as in fact i won money but this company are thieves. You can do much better elsewhere

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I was playing online casino live roulette. I was covering 24 numbers and leaving the croupiers to find 12 numbers . That's me covering 70% and leaving the house to find 30% . 7 times out of 10 the croupiers found the 30% . This happened all day and all night . If I had to find 30% there's no way I could do that 7 times out of 10 but somehow the croupiers can easily do it .this site is rigged .do not play .

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Scam company,

I signed up thinking that I would get £30 in free bets after putting £10 into my account. Little did I know that BetFred have designed the service so that this free bet takes a ludicrous amount of time to come into your account

That means that you end up spending money, putting more money in and soon enough discovering you are in a loop.

Luckily I had the foresight to remove the £10, surprise surprise BetFred take a ludicrous amount of time to return your money as well!

Avoid this company at all costs

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Gotta say. I agree totally with all the negative reviews. And also another thing some do is. Don't tell you your bet is late. It loses… You chuck it away. They pick up your losing slip once you leave the shop.. And cash it themselves.. Know of any disgruntled staff. I've a new venture for them. Add me on snapchat.. LMIESTER8. Pay is far better. And good hours.

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Betfred ripped off yet again, second time now, so here is your review, yesterday the 28th you offered in your shop an extra place race offer on the 2.50 at taunton offering 5 places, my horse finished 5th.The bet was declined as the offer was online only, when i said it was in your shop, on your screen, i was told i was wrong it was never advertised in the shop. This is a lie…… if anyone by any chance has a screenshot of yesterdays screens i know it's a longshot i would be grateful.Word of caution if you are doing the extra place races with Betfred take a screenshot of the screen in the shop as proof for when they try to steal your winnings.

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THIEVES !!!!!
Do NOT use this Bookmaker they are scammers and thieves .. Place a bet then they wont settle saying it was 8 seconds too late however still happy to take the bet !! … had it lost I bet NO ONE from twatfred would run after me saying "it was late here is your money back"
Disgraceful bookmaker shouldn't be allowed on the high street !!
Thieves and Scammers !!!!

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Worst betting company out there!staff have stinking attitudes they under pay and pocket the money… the costumer service is the worst ever there all just a bunch of bellends ill never use these again under paying scumbags.BETFRED CLIFTON.

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Dont use betfred they take your money and don't give you the bonus they offer when opening a new account customer services are a waste of time.

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Worst betting site ever, my sister had signed up for the deposit £10 for £30 free bets she didn’t receive it so she contacted customer service who was extremely rude to her ( I listened to the recordings she took) and kept ending the call abruptly, she called again and the CS assistant said I heard your conversation with my colleague what she said to you and that is that and ended the call yet again. She was in a vulnerable state and she tried to end her life after what happened 2days ago . Please stay away from betting If you’re not in the right state especially this company. I have personally contacted them but yet to get a reply.

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The website is a bit slow and clunky especially for football betting and you can't bet on as many markets like other sites, there's no double chance and both teams to score. But payouts are the next day and the casino is decent enough. You can play sic bo with live dealer, not many online casinos do that.

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Worst site I've ever been on

Bet on here daily and god knows why today there was a promotion for free spins they didnt load went on to live chat and they advised me to clear cache cookies etc. And log back in. Did that and low and behold the promotion as totally disappeared? ? Goes back to live chat and she says I'll receive a email in 24 hours (this is for 5 free spins by the way) the amount I I depsoit daily weekly and she let me close my account over 5 spins rubbish customer service who let's a loyal customer walk away for 5 spins after reading other people's reviews I reckon she as done me a favour. This is the only site you have to wait days and days for you winnings and have to beg for 5 spins ……

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Disgusting site. You can't get a feature on any of the games. Don't waste your money. Total rip off

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not very nice platform to bet. I try it, make deposit, but when I go to my account I see very bad odds. they have twice worth odds

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Complete con this bet Fred cash out had 4 from 5 teams winning and no cash out for ten minutes.
Acoount closed

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Went into shop deposit£40 on a machine from card won £300 had it repaid to my card 6 weeks later
Still trying to get my winnings.
To no avail nobody bothered I've phoned 20 times and nothing.
Disgraced customer service I only want my winnings which I'm entitled to

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Would give 0 if i could

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I still dont understand why the still open. I was playing with them even in town in the shops. 1 of the worse % of winings ther . You will walk in 20 x just 1 of them gone be winer and max 5x you put in . Today was spin 75£ in 0.2 per spin in fish and frenzy . And not recive bonus on this even ones😱🖕 scam you can see people playing round you same . Online soon you registred you gone recive lots of scam calls and mesages and mails . I deposit 3x with them playing my favoiret game call great blue . Same not bonus on game even ones. Ther its less then 17% of wings with them. Scam. Really suprice the still open. !

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As with all bookies, they have promotions but they will find ways to not honour them! I was a customer for ages but will never use them again.
I called in to check on a promotion and followed their instructions to the letter but guess what; no free bet!
AVOID!

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Wouldnt give me free bet as someone who Had lived at my address previously had claimed it previously, then told me i should of checked with them that that was the case. Attitude from the guy on the live chat as well. Piece of sh!t company and will not be betting with them again.

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The worst online casino I have come across. False promotions. Rude staff via live chat. Don't waste your money

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Played roulette took my money and didn't get spin error message popped up, press to refresh and cash gone and no spin. Phoned customers service they said they would sort it out in 48 hours, phoned them again and told to wait another 48 hours and still nothing. Avoid at all cost.

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Web site errors and the time tells u refresh page and your money gone live chat never get connected try ring cant give u answer tell u wait for other team all the time dont waste time on betfred lots better gambling site out there poor gambling site sorry to say shocking

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All take no give.
Even slot machine's pay out a percentage.
They've even stopped the bingo bonuses which isn't ideal for those who aren't computer literate.
Dont waste your money……

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Their website is poor but they do some good offers such as double delight/hat trick heaven and freds price boost. Worth having an account just to take advantage of them.

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Don't lose your time with this bunch of arrogant staff. Tried to ask for a nice gesture from them as one of my bonus expired I didn't know it, not a single effort to be helpful in any way. I know other bookies like William Hill or Bet365 who would have come up with a nice solution. Not this arrogant persons. Avoid at all price. So many bookmakers on the market you'll have no problem to find much, mcuh better and friendly too.

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As mutch as I have lost its been a great experience really good at paying out people complaining about bonuses you pay for what you get it's not there fault you don't know when to quit I loose couple hundred I gain couple hundred here and there its a risk you take as soon as you have deposited so don't hate the game hate the player betfred need more credit!!

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Don t open a account with them..they close my account for a mistake made it by they

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Had 100s out of me and offer me a 24p bonus in return LOL

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I was hounded by sports manager offering me lots of free bets to keep me playing even though I have spent all my savings on betfred online casino and sports be aware about free bets it’s a con and the managers dont care if you lose

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Betfred Breck Road Liverpool 5 are the nicest funniest and most receptive team around. Love finishing a night shift and going for a coffee off Nicky and the team and a few games of Bonus King Bingo before heading home, lovely atmosphere at this branch.

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Wakker8
Easily spent over £5000 within few months not even to receive any free bets or anything , they replied back we do not send free bets to those who ask and a different type of company. But could at least do something more for costumes where as others offer VIP service

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Wish there was a zero for this company, absolutely shocking and staff down right rude. We come from a little town called Carluke in Scotland which has a betfred. We visit family down here in Heathfield, which we visit regularly. My husband was refused to putting a bet on as it was only Scottish money he had on him, wouldn’t it be a bad day if every Scottish betfred refused to take English money, you would be up in arms and probably out of business. Your staff also really needs to be retrained in customer services as well, if I spoke to a customer like that I would have been in big trouble, so please get pleasant staff. Would definitely not recommend this company to put bets on 😡😡😡

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Online games are shocking and never payout!!

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Shocking service in Bedfred whitstable
Place a bet at 16.42 20.00 win accepted
Horse wins at 16.44…told bet placed 10 seconds too late.
Dont bet with these northern crooks.
Paddy Power is best bookie in UK.
If bet lost staff pocket 20.00
Racket in bedfred.
U have been warned. 😩😩😩

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I won a substantial amount of money in a shop in Northampton. The incompetent guy behind the toll has told me he has no cash but he could do a transfer which would take 2 days into my bank account. Surprise, surprise money is not in my bank 7 days later. After calling their customer service all they could say is that the money was sent and that’s it. So I’ve asked them if the money is lost and her answer was yes.

If anyone has any legal advice I could take against these thieves please let me know.

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Rubbish website, really difficult to navigate around. Will restrict your account to pennys after a few wins. They really only mugs who just keep losing.

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Visited Betfred in Baker Street. Dirty toilets and rude cashiers. Went to Hills instead.

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Absolutely a joke local shop dirty only for regulars staff especially gail downright rude

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Betfred stockton heath,warrington. In first thing this morning no papers. wednesday just gone, no papers. Last saturday, no papers. At least 4 mornings last week, no papers. Same thing the week before. This has been going on for at least 2 months. Its hard enough picking winners when you have the form. No papers clearly equals no form. Im not betting when theres no papers, just turned round and left the shop. Wonder how many people have done what I have? Clearly betfred have so much money they dont care about losing a few customers. The shop opens at 830 am, why cant the damn papers get there on time anymore? Why cant they sort this out? Ive been betting with Dones/betfred for nearly 30 years, disgusting that they dont care enough about their customers they cant even give them the basic requirement of papers. If Fred spent less time grandstanding on Tv with his "pushes" and got to the coal face once in a while, things might improve. Tried phoning customer services only to presented with numbered options none of which seemed to fit with my complaint. Sort it out Fred.

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Tried to have a bet with Betfred in Whitechapel, Liverpool using Northern Ireland STIRLING bank notes but they refused to accept them although other Betfred offices in the same area would accept my cash.
Found the Manager DEAN to be a total waste of space who I think should be either retired or sacked.
I've given them 1 star because I cant reward any lower. Bet with Paddy Power, Ladbrooks or William Hill, they appreciate their customers.

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Not impressed by there sign up service, didnt ctedit me my free bets then locked me out of my account. Not a userfriendly experience.

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Please don't waste your time and money with these con artists! Awful experience with betfred. Make a complaint and you get your account closed. Absolute joke of a company! If i could give 0 stars i would!

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Terrible: crashed game, no solution. I was playing break the bank again when the game crashed around the spin 200 – how convenient… Received a message to close the game and re-open it from the lobby, starting a new one. So all lost.
Customer support was rude and slow, after a while they told me they couldn't find any anomaly and refused to send the question to their IT department t further investigation.
When requesting to contact a supervisor, the first CS, Josh, closed the chat without even replying to that, the second CS, Chloe, said that a supervisor wouldn't speak to me.

So they took the money, delivered a defective product and didn't even bother to send the question to their IT department.

I'm not a big gambler, but if you are and don't want to have this happening, choose a reliable casino with decent customer service. I wish I had seen that they are blacklisted by The Pogg before I joined, this was my second visit and very unpleasant.

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This was one of the best betting places before the roulette come down to a £2 max bet, from there on is just a robbery all the day long, odds on slot machines are just a scam, is one more place with a licence to rob, nothing more, they have the licence to steal People, but you are arrested and persecuted, if you do it, modern world. Figures. Shameful regulators who are bought by money so they get a blind eye to this situation.

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Not impressed with their advertised free bet, advertise 10 hours after the qualifying bet is settled you will have your £30 free bet, except after 11 hours they tell me to send an SMS with a code to a number. I do this and wait 2 hours, nothing, so I contact them and they tell me oh the SMS verification will take 24 hours more, what? well, there goes my Bank Holiday betting fun. Nevermind BetFred, will trott off elsewhere.

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app useless site useless…. account is locked out every time i log in even know my details are correct. verified my account only to get logged in and it want me to manually verify.. betfred are a joke. take you're money else where.

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