Betgoodwin PLAYER REVIEWS(762)
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S Evans
01 March 2025
Comment from uk.trustpilot.com
15 hours + to settle a bet that was clearly a void and I then had to contact customer services, where I had the misfortune of speaking to 'Stuart' who just acknowledged we are having issues with settling bets atm it's something were working on, please avoid - use to be good, service now shocking.
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Rachel
01 March 2025
Comment from uk.trustpilot.com
Quick payout with no issues, thank you.
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Jordon Williams
01 March 2025
Comment from uk.trustpilot.com
Terrible site they only awarded losers if you win you don’t get promotions or free bets
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James Carroll
27 February 2025
Comment from uk.trustpilot.com
Easy sign up and got a 20eur free bet (which won) when I completed the simple KYC steps
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Glen
26 February 2025
Comment from uk.trustpilot.com
Great site ,very easy to navigate enjoy my horse bets so best odds guaranteed is a very good results for any punter
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Phil Harris
26 February 2025
Comment from uk.trustpilot.com
First game bonus £115 lovely jubbly. Couldn't ask for a better start, : )Pretty much instantly banked £100 in account in minutes, really easy to use,
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Colin Nichol
25 February 2025
Comment from uk.trustpilot.com
I opened an account last week and deposited £50,had the one bet which took my account up to £68-52p then after the bet was struck i was asked to upload all relevant details including bank card, driving licence etc which i did.I then tried to withdraw some of my winnings only to find i couldn't due to my account being"suspended".After many,many emails to BetGoodwin asking why i cannot withdraw"My Money"and including a formal complaint i have up to now have had just the one reply to say my complaint had been received and would be investigated.My account still shows a balance of £68-52p but i am still unable to wager or withdraw"My Money".This by far is the worst online betting firm i have ever dealt with and as soon as i receive"My Money"i will close my account.Just incase someone at BetGoodwin does read these reviews i have been in touch with Resolver and the Gambling Commission regarding the way i have been treated and hopefully they will prompt your company to get it's house in order.
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Marc
25 February 2025
Comment from uk.trustpilot.com
1st withdrawal is always the test for a betting site for me, this one passed easily 👍
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Unhappy customer
24 February 2025
Comment from uk.trustpilot.com
Stay away from the casino app for this online sports betting company very poor returns
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Eamon
24 February 2025
Comment from uk.trustpilot.com
Easy system to use and live chat very good and helpful
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Jamie
24 February 2025
Comment from uk.trustpilot.com
Awful returns, same games as other sites but with this one bonuses rarely appear and when they do returns are shocking. Avoid!
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Zak
24 February 2025
Comment from uk.trustpilot.com
A lot of games, fast withdrawals, helpfull and polite service . What else do we need .... 😆
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Sharon
23 February 2025
Comment from uk.trustpilot.com
Brillant hopefully I'll get lucky but great highly recommended
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Slawomir
22 February 2025
Comment from uk.trustpilot.com
Nice list of game.Missing few good one from non limit like crypt or punk rocker but still a lot good one. Withdraw take arround 4h so not bad. Positive experience but I didn't get welcome bonus or at least I'm not sure how to activate. I'm looking forward and positive feelings.
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Steven Sampson
19 February 2025
Comment from uk.trustpilot.com
Easy to navigate to different sports some websites are awful but good wins is excellent well done.
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Richard
18 February 2025
Comment from uk.trustpilot.com
Inconsistent withdrawal times. I hate worrying about ‘pending’ withdrawals. Yesterday I made 2 withdrawals and they were in my bank quickly. Today I’m having to sweat. Puts me off.
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Sam O
16 February 2025
Comment from uk.trustpilot.com
Really poor mis leading service.Have an Acca insurance promotion in the terms says “ a minimum 5 legs with 1.4 odds “ so I do a six fold 5 of them above 1.4 as per the terms and one more 1.25 making it even more unlikely agent says “ all “ have to be above 1.4 doesn’t say that in the terms deliberately misleading and would not recommend this site to anyone making up terms to exclude you for promotions as they go along. Credit my 25 free and I will update to 5 because I like the site this issue is a joke and excusable read your terms and how they come across to customer !!I ASK DAN ON LIVE CHAT JUST TO EXPLAIN TO ME WHY HE DOESNT PROCESS NO ANSWER AND SAYS I AM CLOSING CHAT I WILL RAISE TO GAMBLING COMISSIONTerms do NOT state the word “ all legs “ it’s “ a minimumOf 5 legs with 1.4 odds “ which mine has
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Jamie
15 February 2025
Comment from uk.trustpilot.com
Seem very good all straight forward and easy to use , love best odds guranteed on all races and you watch the races if you haven't bet on them yet , very quick withdrawal time was instantly in the bank , would be 5 star if the app didn't go down a few time this afternoon
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john
15 February 2025
Comment from uk.trustpilot.com
No hassle setting up my account and helpful chat with a human !
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Steve Leary
15 February 2025
Comment from uk.trustpilot.com
I made the mistake of betting the Australian horses. The odds are not even close to what they should beThey take bet365 and then reduce them. The overround is ridiculous Of course they're allowed to do as they please but I won't be betting again. They know exactly what they're doing shafting the punters you don't mention that on the ATR advert do youEdit. Why are you asking for more info. I've told you the issue
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john
14 February 2025
Comment from uk.trustpilot.com
Great easy site to use, customer service 1st class
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Ian Black
13 February 2025
Comment from uk.trustpilot.com
Never had any problems
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B.M
13 February 2025
Comment from uk.trustpilot.com
Pitiful. Won't be using then again anytime soon
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Shaun Burrows
12 February 2025
Comment from uk.trustpilot.com
So easy to use And very prompt payouts.Very professional
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Mr Marcovitch
12 February 2025
Comment from uk.trustpilot.com
I’m new to the site ‘ I’ve found it easy to use’ software not very good ‘ but best prices on horse racing and couple of good offers’
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KM
11 February 2025
Comment from uk.trustpilot.com
Good games, fast withdrawals. No issues
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Graham
10 February 2025
Comment from uk.trustpilot.com
So far so good.... had a few small wagers showing a little profit .. made withdrawal done very quickly.... unlike some others who take days ....
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Gary
10 February 2025
Comment from uk.trustpilot.com
I think your site is really good, it's just sometimes it can take to long for the bet to get on?
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Scott
09 February 2025
Comment from uk.trustpilot.com
Only been a customer under 6 months and already asking for documents for proof of funds. Never asked when my account was in profit not so long ago. Do not use!
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Stuart
09 February 2025
Comment from uk.trustpilot.com
Fast payouts and great variety of games
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Billy Briggs
09 February 2025
Comment from uk.trustpilot.com
I’ve made a few bets and I’m happy with the withdrawal from my winnings no messing around with the money I made it went straight to my bank account straight away 😃
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Andy Jones
08 February 2025
Comment from uk.trustpilot.com
prices all shorter than hills obviously you take hills odds and skim a point off
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Charlie
08 February 2025
Comment from uk.trustpilot.com
Been using bet Goodwin for a while now and so far not encountered any problems and easy to use and when you withdraw it’s instant into your account. Unlike other sites
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Cancel Watching
08 February 2025
Comment from uk.trustpilot.com
Do not play on the casino. The dealer either has blackjack or 20 every hand. Even if you get a good hand you'll be beaten. You'd be better off throwing your money down the drain
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customer
07 February 2025
Comment from uk.trustpilot.com
your website is bright and easy to navigate
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Kristina
07 February 2025
Comment from uk.trustpilot.com
I have been using BetGoodwin for a few days now, was impressed with their offerings and slick layout of the website. Had a good win tonight so decided to withdraw some of my funds, within 10 minutes my account was suspended and withdrawal declined. Received an email requesting ID/bank statement and picture of my card.. Sent these within 10mins but my account is still suspended. Alarm bells are ringing I hate bookmakers that request documents as soon as you want to withdraw. These should be asked for during the registration process if they are unable to verify you automatically. Withholding customers funds for documents that you could of asked for before is disgraceful behaviour. They'll reply to this stating they need to do this as part of their 'AML' requirements. Funny how its only a requirement when the customer wants some of their money withdrawn.. Edit - Reached out to the live chat and they told me it can take upto 72hours to verify my documents.. So it takes 4 minutes to decline my withdrawal but 72hours to verify my documents hmmmm
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Matthew
07 February 2025
Comment from uk.trustpilot.com
Easy to use and winning bets paid into betting account instantly
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S Evans
07 February 2025
Comment from uk.trustpilot.com
I previously gave BetGoodwin a good review but following recent experiences I would tell people to disregard.I recently had to contact BetGoodwin to make them aware that in contrast to their own rules they had settled a first goalscorer bet as a looser when the first goal had been scored before the FGS bet had even come on. They eventually voided the stake and generously provided a £1 free bet as an apology whilst it isn't about the money it's both embarrassing that betgoodwin need members of the public to contact them about their own rules in regards to betting.
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Kerie King
06 February 2025
Comment from uk.trustpilot.com
5 stars for now with a pending withdrawal of 1500 pounds. It's a great site. Easy to navigate. It doesn't lag. Only 2 days in however
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Daniel Smith
05 February 2025
Comment from uk.trustpilot.com
Deposited won withdrawal no issue so all good so far
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Cyril Harrison
04 February 2025
Comment from uk.trustpilot.com
I decided to try my luck on the slots. I deposited £10 and won £1000- for a 20p slot bet- yes £1000.Thank you BetGoodwin - I rate you 5 star
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Peter Weir
04 February 2025
Comment from uk.trustpilot.com
have never used this site but I felt compelled to do it amongst other actions so to warn others.My cousin attempted suicide a few days ago due to a gambling addiction and as a family we knew nothing.This company is one of many where he lost over £150,000 since 2022 after being sectioned for PTSD.He came out and proceeded to lose everything and we didn’t even know he had split from his partner,lost access to his kids and been in a clinic after jumping off his balcony after losses.We have discovered this company amongst many others in the UK appears on his bank statement even though he has joined a GameStop service.Please be warned that there is no limit to what these companies will allow you to bet and he was able to bet without issues after self excluding.His bank statements are insane with the amount of transactions over many months.If you know of anything we can do to find out who regulates these companies and how to do something ,please advise in a comment - it would mean a lot.
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David Blom
04 February 2025
Comment from uk.trustpilot.com
Their sign up offer is "get 50% back on your net losses". Signed up, placed a couple bets and lost all of them, all in all I lost £50 first day. Also lost £100 doing their Casino sign up offer (Silly me.)Next day I log in to place my consolation £25 free bet and they've gone and permabanned me. Reason? No. This was so comical I couldn't help but laugh. As for their reasons I will let your imagination take care of that.Pleading with chat support a benevolent worker took pity on me and allowed me to quickly place my £25 free bet before permanently locking my account.Of course for some reason bookies can legally just ban you and give you no reason. Usually they use this to their advantage to ban anyone who isn't a hopelessly addicted mug who they can squeeze out of their last pennies. But weirdly that's probably exactly what I must have looked like to them so why they decided to get rid of me is a mystery.Guess we'll never know.
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NICK
04 February 2025
Comment from uk.trustpilot.com
Excellent betting site and offers a wide range of bets
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trevor cope
03 February 2025
Comment from uk.trustpilot.com
like the selections of slots on offer and the site layout is excellent opening an account was easy.would recommend Betgoodwin
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Mark Howley
03 February 2025
Comment from uk.trustpilot.com
So far my experience with BetGoodwin has been a fairly positive one the only criticisms are occasional restrictions when placing larger bets and strangely this morning I was unable to access their website!
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Lesley
03 February 2025
Comment from uk.trustpilot.com
Decent games and ultra quick payouts, got mine within the hour
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JOHN FRANCIS LYDEN
02 February 2025
Comment from uk.trustpilot.com
The site runs good 👍 and the slots are good with a fast payout .....have a played on alot of different sites and yours is right ✅️ up there. John lyden
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Stevo
01 February 2025
Comment from uk.trustpilot.com
Very quick withdrawals and fantastic selection of games with good payouts
Simon
02 March 2025
Comment from uk.trustpilot.com
It was very easy to put on my first bet after speaking to Henry. They were very quick to pay out my winnings. Superb first experience with this Bookmaker. Thank you 10 out of 10.
It was very easy to put on my first bet after speaking to Henry. They were very quick to pay out my winnings. Superb first experience with this Bookmaker. Thank you 10 out of 10.