BetNeptune PLAYER REVIEWS(3298)
Sheree cornwell
23 July 2022
Comment from uk.trustpilot.com
As always a trip to the Neptune store in Swindon is an absolute pleasure.The staff are just the nicest people you could ever meet, so friendly helpful and nothing is too much trouble for them.I honestly feel like I am going to meet good friends as well as find some amazing items Thank you to you all.
As always a trip to the Neptune store in Swindon is an absolute pleasure.The staff are just the nicest people you could ever meet, so friendly helpful and nothing is too much trouble for them.I honestly feel like I am going to meet good friends as well as find some amazing items Thank you to you all.
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customer
23 July 2022
Comment from uk.trustpilot.com
Although quite a long lead time, my chairs arrived on the date promised and the delivery was very efficient. The chairs are very comfortable and appear to be well made.I would definitely shop at Neptune again.
Although quite a long lead time, my chairs arrived on the date promised and the delivery was very efficient. The chairs are very comfortable and appear to be well made.I would definitely shop at Neptune again.
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Pamela Leigh
21 July 2022
Comment from uk.trustpilot.com
Neptune Hove, Julia in particular, is outstanding to work with. She understands the brief, is inspiring, professional and hugely creative.
Neptune Hove, Julia in particular, is outstanding to work with. She understands the brief, is inspiring, professional and hugely creative.
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Mrs Katie Pinckney
21 July 2022
Comment from uk.trustpilot.com
Ordered a chest of drawers which were well made with soft close drawers and detailed woodwork at the side. V happy with delivery and set up in room. I was able to see it on show in the Chiswick show room so ordering online was then easy.
Ordered a chest of drawers which were well made with soft close drawers and detailed woodwork at the side. V happy with delivery and set up in room. I was able to see it on show in the Chiswick show room so ordering online was then easy.
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Debbie
20 July 2022
Comment from uk.trustpilot.com
Recently ordered the Buckingham mirror. It came really well packaged, probably the best packaging I've ever seen. The courier service is very good, ringing to see if the delivery day suits or not. The mirror itself looks amazing up on the wall, delighted with my purchase
Recently ordered the Buckingham mirror. It came really well packaged, probably the best packaging I’ve ever seen. The courier service is very good, ringing to see if the delivery day suits or not. The mirror itself looks amazing up on the wall, delighted with my purchase
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Deana Davis
20 July 2022
Comment from uk.trustpilot.com
Gianni and the staff at Neptune were incredible helpful. We purchased a dining table and chairs that we are very pleased with. The store is very lovely and welcoming and we will definitely be going back for future purchases.
Gianni and the staff at Neptune were incredible helpful. We purchased a dining table and chairs that we are very pleased with. The store is very lovely and welcoming and we will definitely be going back for future purchases.
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Sam Blears
20 July 2022
Comment from uk.trustpilot.com
Paulina and her team at the cafe at Neptune HQ are wonderful. They are professional, friendly, kind and their customer service is exceptional. The food is beautiful. And always wonderfully presented. It is one of my favourite places to visit. Thank you Paulina xx
Paulina and her team at the cafe at Neptune HQ are wonderful. They are professional, friendly, kind and their customer service is exceptional. The food is beautiful. And always wonderfully presented. It is one of my favourite places to visit. Thank you Paulina xx
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Bibianna
20 July 2022
Comment from uk.trustpilot.com
Bought few accessories from Neptune and they are all first class. The quality is very good and the packaging and delivery was perfect too.
Bought few accessories from Neptune and they are all first class. The quality is very good and the packaging and delivery was perfect too.
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Louise
19 July 2022
Comment from uk.trustpilot.com
Absolutely love this store, the team are always so friendly and helpful. We’ve just purchased a load of new crockery, cutlery, some lamps and shades as well as other accessories all of which are stunning pieces and such lovely quality.
Absolutely love this store, the team are always so friendly and helpful. We’ve just purchased a load of new crockery, cutlery, some lamps and shades as well as other accessories all of which are stunning pieces and such lovely quality.
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Julia Clarke
19 July 2022
Comment from uk.trustpilot.com
I think that it took a very long time for my parcel to arrive despite paying significant postal charges. Also, the body cream had no scent at all and has been returned. Returns process however was very straight forward.
I think that it took a very long time for my parcel to arrive despite paying significant postal charges. Also, the body cream had no scent at all and has been returned. Returns process however was very straight forward.
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Carolyn
19 July 2022
Comment from uk.trustpilot.com
The products are good but prices have risen significantly. The delivery staff are fabulous but I had a problem with an item and when I went into the Edgbaston store to discuss, one of the assistants gave a look to a colleague behind my back which made me feel really uncomfortable
The products are good but prices have risen significantly. The delivery staff are fabulous but I had a problem with an item and when I went into the Edgbaston store to discuss, one of the assistants gave a look to a colleague behind my back which made me feel really uncomfortable
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Ms. Sarah Crook
18 July 2022
Comment from uk.trustpilot.com
This is the 3rd time I've ordered from Neptune. Once again I could not fault anything! Website was easy to use. Emails to let me know when my parcel was due and easy to track.My parcel arrived on time and I was really pleased with my purchase. Will definitely buy more!!!
This is the 3rd time I’ve ordered from Neptune. Once again I could not fault anything! Website was easy to use. Emails to let me know when my parcel was due and easy to track.My parcel arrived on time and I was really pleased with my purchase. Will definitely buy more!!!
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Gail
18 July 2022
Comment from uk.trustpilot.com
Delivery was as scheduled, my only comment concerns the packaging, which seemed excessive, as each item ordered came in a different box. Although everything was recyclable it still seemed excessive use of cardboard! I am very happy with the goods ordered.
Delivery was as scheduled, my only comment concerns the packaging, which seemed excessive, as each item ordered came in a different box. Although everything was recyclable it still seemed excessive use of cardboard! I am very happy with the goods ordered.
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Maggie A
18 July 2022
Comment from uk.trustpilot.com
Always a pleasure to visit the York store.. very friendly, helpful staff.warm and welcoming if you are spending £10 or £10.000 they treat every customer the same.. highly recommend a visit.
Always a pleasure to visit the York store.. very friendly, helpful staff.warm and welcoming if you are spending £10 or £10.000 they treat every customer the same.. highly recommend a visit.
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Mrs Ann Cullen
18 July 2022
Comment from uk.trustpilot.com
I love the Neptune concept but just wish somethings like pots etc had something to compare to in the picture. The three pots I just ordered were labelled small but they are quite big. I’m keeping them thow
I love the Neptune concept but just wish somethings like pots etc had something to compare to in the picture. The three pots I just ordered were labelled small but they are quite big. I’m keeping them thow
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Beverley Downey
18 July 2022
Comment from uk.trustpilot.com
I ordered a vase and in delivery it was smashed. I spoke to Neptune who ordered a new one only to be tol on the day that one was being delivered it had been smashed. Not happy with the device at all
I ordered a vase and in delivery it was smashed. I spoke to Neptune who ordered a new one only to be tol on the day that one was being delivered it had been smashed. Not happy with the device at all
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Miss charlotte game
18 July 2022
Comment from uk.trustpilot.com
Terrible items arrived damaged due to poor packing was told to just wait for them to send more out was over two weeks when they finally arrived and was offered no compensation whatsoever company was totally at fault due to poor packing
Terrible items arrived damaged due to poor packing was told to just wait for them to send more out was over two weeks when they finally arrived and was offered no compensation whatsoever company was totally at fault due to poor packing
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Mirrington Amanda
17 July 2022
Comment from uk.trustpilot.com
I was unhappy with the direction my interior designers were heading and decided to use Neptune’s in house design service for a complete overhaul of my hallway, sitting room, dining room and landing. The result is all I could hope for. Shannon at Neptune Weybridge has been utterly fantastic with everything from ideas that meshed and improved on my own, measuring and ensuring everything fit, to overseeing the ordering and delivery, and keeping me updated on delivery dates. When all my lovely new furniture was delivered, she came and helped with the accessorising, and completed the look. It was a thoroughly enjoyable experience and my house is beautiful in a way I could never have achieved without her help. Thank you Shannon!
I was unhappy with the direction my interior designers were heading and decided to use Neptune’s in house design service for a complete overhaul of my hallway, sitting room, dining room and landing. The result is all I could hope for. Shannon at Neptune Weybridge has been utterly fantastic with everything from ideas that meshed and improved on my own, measuring and ensuring everything fit, to overseeing the ordering and delivery, and keeping me updated on delivery dates. When all my lovely new furniture was delivered, she came and helped with the accessorising, and completed the look. It was a thoroughly enjoyable experience and my house is beautiful in a way I could never have achieved without her help. Thank you Shannon!
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Susan Ryan
17 July 2022
Comment from uk.trustpilot.com
We are very pleased with our Laundry shelf in the utility room ,great for hanging shirts on to finish drying and the same with our towels on the top shelf as this room gets quite warm with the tumble dryer on.Our Bar stools are super comfy and stylish. Very happy with service received from the Chichester Team.Thanks Guys??
We are very pleased with our Laundry shelf in the utility room ,great for hanging shirts on to finish drying and the same with our towels on the top shelf as this room gets quite warm with the tumble dryer on.Our Bar stools are super comfy and stylish. Very happy with service received from the Chichester Team.Thanks Guys??
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Karen Smith
17 July 2022
Comment from uk.trustpilot.com
We have very much enjoyed visiting the Cheltenham store. Neptune's furniture and accessories are just perfect and the staff could not do enough to help and advise us. In particular we want to mention the lovely Florence, our interior designer. She has been a treasure trove of good advice and a model of patience with us! We have no hesitation in recommending the store, its wares and its staff as we have had an excellent all round experience with them.
We have very much enjoyed visiting the Cheltenham store. Neptune’s furniture and accessories are just perfect and the staff could not do enough to help and advise us. In particular we want to mention the lovely Florence, our interior designer. She has been a treasure trove of good advice and a model of patience with us! We have no hesitation in recommending the store, its wares and its staff as we have had an excellent all round experience with them.
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Customer
16 July 2022
Comment from uk.trustpilot.com
I love Neptune but have been disappointed by the Colchester branch recently. It is a reasonable drive for us to get there and I was looking forward to visiting last weekend. Didn’t have in stock anything I was planning on buying. Wasted time and petrol.
I love Neptune but have been disappointed by the Colchester branch recently. It is a reasonable drive for us to get there and I was looking forward to visiting last weekend. Didn’t have in stock anything I was planning on buying. Wasted time and petrol.
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Sharon Brown
15 July 2022
Comment from uk.trustpilot.com
We met Rachel a year ago when we began our kitchen project, and the completed kitchen has exceeded our expectations. From the initial design consultation, to the presentation and now end result we have always received faultless customer service from Rachel, Luisa and Harriet. The Neptune offering is unique in both quality, design and customer service and we will return again and again. Thank you all.
We met Rachel a year ago when we began our kitchen project, and the completed kitchen has exceeded our expectations. From the initial design consultation, to the presentation and now end result we have always received faultless customer service from Rachel, Luisa and Harriet. The Neptune offering is unique in both quality, design and customer service and we will return again and again. Thank you all.
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david naughton
17 November 2021
Comment from uk.trustpilot.com
had a account with boylesports 9 months won about £1200 on greyhound racing sheffield and got closed down. they open up 5 minutes before the ist race with early prices that are under 90 per cent under other companies and have the cheek to close punters down who open accounts up. 1 star because i cant give half a star.
had a account with boylesports 9 months won about £1200 on greyhound racing sheffield and got closed down. they open up 5 minutes before the ist race with early prices that are under 90 per cent under other companies and have the cheek to close punters down who open accounts up. 1 star because i cant give half a star.
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Jm
17 November 2021
Comment from uk.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right
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Consumer
17 November 2021
Comment from uk.trustpilot.com
Sophia was really helpful via email. Sorting out all my queries and given the information I needed. Thank you Sophia.
Sophia was really helpful via email. Sorting out all my queries and given the information I needed. Thank you Sophia.
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Mr Hunt
17 November 2021
Comment from uk.trustpilot.com
I have found QuinnBet very easy to use, they offer competitive prices on football and racing. The withdrawals go through very quickly, haven't had a problem with this company, highly recommended.
I have found QuinnBet very easy to use, they offer competitive prices on football and racing. The withdrawals go through very quickly, haven’t had a problem with this company, highly recommended.
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paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
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John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!
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Lynn
17 November 2021
Comment from uk.trustpilot.com
Never have a problem with QuinnBet, always good service.
Never have a problem with QuinnBet, always good service.
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Sarah
17 November 2021
Comment from uk.trustpilot.com
This site is a Scam and also it made me realise I am dumb to spend my hard earned cash on a website that just scams you. I was playing roulette and my number came through and I would have won £3500 but instead a message comes bet rejected after saying bet accepted . So I need to stop gambling full stop . I might as well give my hard earned cash to a random guy on a street. That’s what we are doing when gambling on these stupid sites. Just the thrill of chasing money.
This site is a Scam and also it made me realise I am dumb to spend my hard earned cash on a website that just scams you. I was playing roulette and my number came through and I would have won £3500 but instead a message comes bet rejected after saying bet accepted . So I need to stop gambling full stop . I might as well give my hard earned cash to a random guy on a street. That’s what we are doing when gambling on these stupid sites. Just the thrill of chasing money.
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Oz
17 November 2021
Comment from uk.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers
I don’t normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it’s not relevant.I will bet elsewhere. Maybe they’ll improve their attitude when they lose customers
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JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company… scum of the earth
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Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
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john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven’t got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
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Sammy
17 November 2021
Comment from uk.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site
Awful site, games are so rigged and you’ll never get any bonuses or feature Another crap con of a site
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Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.
I only gave this company one star because honestly I couldn’t give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus’s for at least half your waged money then give you bonus’s for next to nothing an example of this is…. Start £100 you start playing and might get a £4 to £5 win (play with £1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between £1 and £35 most times on the very rare occasion it might pay you £60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don’t waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show £1.60 bonus’s as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over £100 to get them which some people might say well that’s gambling… no that’s ripping people off. They should pay minimum amounts for bonus’s and make it fair time to get them otherwise what is the point in getting bonus’s which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company’s so you have been warned and I hope the gambling commission investigates them properly.
Reply
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
Bet365 Got to be the worst betting app going, always down and Won’t let you login, all the money Bet365 make and can’t sort their rubbish app out ???
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David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie
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Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers
Wouldn’t even bother giving it 1 star! It’s all take take take, you’ll never win, and there’s never any promotions for existing customers
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Brian
17 November 2021
Comment from uk.trustpilot.com
Great website, odds are good. Their enhanced specials make them better than rivals
Great website, odds are good. Their enhanced specials make them better than rivals
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PM
17 November 2021
Comment from uk.trustpilot.com
Intuitive site and working just as expected. Really like the no fee Saturdays.
Intuitive site and working just as expected. Really like the no fee Saturdays.
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VJ
17 November 2021
Comment from uk.trustpilot.com
Always a positive experience from parimatch like today, customer service attentive to the issue and resolved with best outcome!! Really enjoy interface intuitive user friendly and the same can be said about the customer service team. App is ace, odds are cracking, offers are spectacular always look forward to login ;D
Always a positive experience from parimatch like today, customer service attentive to the issue and resolved with best outcome!! Really enjoy interface intuitive user friendly and the same can be said about the customer service team. App is ace, odds are cracking, offers are spectacular always look forward to login ;D
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Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all
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Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more I’m loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I don’t win anything, they’re saying I didn’t win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I don’t and every time I contact them they’re saying try next week. I been so loyal to paddy power but I feel they’re taking the P..s especially when I’m a VIP customer but they don’t treat me like one far from that. I told them if I go to a casino and I’m VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure they’re happy!!
Reply
Brian
17 November 2021
Comment from uk.trustpilot.com
The good: Game selection, rakeback, promotionsThe bad: The software is incredibly buggy: disconnections, paused tournaments (that never resume), random freezes etcZero communication around said technical problems, nor any fixes/reassurances it won't happen again Ignorant, poorly trained customer service team - They ignore questions, they offer nothing in way of apology for the issues. Some can't even find themselves to look through a customers account. Lately I was even auto-reg'd for a tourney. It wasn't a feeder that auto regs and PP neither told me how it occurred nor refunded the ticket. Why would I continue playing when its breaks a lot but moreover you do nothing to remedy dissatisfaction/keep players loyal.
The good: Game selection, rakeback, promotionsThe bad: The software is incredibly buggy: disconnections, paused tournaments (that never resume), random freezes etcZero communication around said technical problems, nor any fixes/reassurances it won’t happen again Ignorant, poorly trained customer service team – They ignore questions, they offer nothing in way of apology for the issues. Some can’t even find themselves to look through a customers account. Lately I was even auto-reg’d for a tourney. It wasn’t a feeder that auto regs and PP neither told me how it occurred nor refunded the ticket. Why would I continue playing when its breaks a lot but moreover you do nothing to remedy dissatisfaction/keep players loyal.
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Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
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DR
16 November 2021
Comment from uk.trustpilot.com
Excellent service from processing the order to receiving our purchase from the delivery team. Looking forward to shopping again with Neptune.
Excellent service from processing the order to receiving our purchase from the delivery team. Looking forward to shopping again with Neptune.
Reply
angreeeee
16 November 2021
Comment from uk.trustpilot.com
LostCSKA (ICE)3-1Lokomotiv (FC Legenda)Under 4.5 - Match Under/Over 4.5 Goals Live4/11Bet informationStake: £10.06Returned: £0.00They are the worst in the world. How I could lost this one?
LostCSKA (ICE)3-1Lokomotiv (FC Legenda)Under 4.5 – Match Under/Over 4.5 Goals Live4/11Bet informationStake: £10.06Returned: £0.00They are the worst in the world. How I could lost this one?
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Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over £67k a year, so I don't think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
This company closed my account because I was not meeting ‘responsible gaming requirements’ they claim they use to prevent ‘problem gambling’.Sure, I’ve stepped up my gambling this week, but that was due to the darts tournament.I’m not exactly loaded, but I do have an household income of well over £67k a year, so I don’t think betting £90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I’ll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
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SAG
23 July 2022
Comment from uk.trustpilot.com
Not particularly helpful. Delivery wasn’t scheduled and sent by a courier. Delivery date just given and couldn’t access their app to change date as I wasn’t going to be in.
Not particularly helpful. Delivery wasn’t scheduled and sent by a courier. Delivery date just given and couldn’t access their app to change date as I wasn’t going to be in.