BetNeptune PLAYER REVIEWS(3298)
Customer
12 November 2021
Comment from uk.trustpilot.com
So... I have been playing at betfair now for about 8 months and this is what I have to say, at first you get a few okay wins to reel you in so you think your going to hit a decent win but that soon goes down the shitter! They are absolute robbing C*nts who should not be operating and anybody who says “oh this person is only sayin this because their a sore loser need to think again because that’s not the case at all. I’m not one to write reviews but I’ve done it to warn people who are thinking of even opening an account with them to think again! This company have literally made me ill at times with the absolute shambolic corruption, they think there clever but it’s so damn obvious they conning people and that’s what there here for! My close friend has left this site a few weeks ago too because of the same reasons and I know plenty more people who have left them too, please people don’t let this grotesque company operate anymore go somewhere else these need wiped off the face of the earth!
jase neate
12 November 2021
Comment from uk.trustpilot.com
its friday and golden reward grabber what a disappointment got only one spin on blagg brothers been getting that all week same CRAP prizes just like everything for free on this site not worth the time, the slot tournaments are played with bots who win the big prizes all real players get is 3 free spins to play on the crap games that are provided(fixed) and never win so why do you even bother or 50p. Bookmakers dont give nothing away for free its all about making money thats why you the punter will always be at a disadvantage because they control your money once you have deposited, i suppose somebody has to pay for when lockdown happened no shops open. oh Yeah F*** Your automated comment because there all lies. oh one more thing cant your RNG(random Name Generator come up with better names to use in tournaments, it makes me Laugh
Lee
12 November 2021
Comment from uk.trustpilot.com
Sent me an email offering 100 free spins if I wager £5. Click the link and nothing loads. I contact them via chat and was told there is a problem with the link and they will raise a complaint (??). A week later I get an email saying sorry I wasn't actually eligible. Told I have taken it to the highest level (didn't realise I had) and that was it. Shockingly bad!
james cordiner
12 November 2021
Comment from uk.trustpilot.com
Worst in bet app ever
Simon
12 November 2021
Comment from uk.trustpilot.com
I placed a bet four hours before the event. Then changed my mind and cashed out. FOUR HOURS BEFORE THE EVENT. AT THE SAME ODDS THAT I PLACED THE BET! So Betway decides to punish me for cashing out the bet by stealing £3.35 off the cashout amount. ALL BETTING COMPANIES ARE LIARS AND WILL DO EVERYTHING THEY CAN TO TAKE MONEY OFF YOU! ALWAYS TAKE SCREENSHOTS OF EVERY BET YOU MAKE. FOR YOUR RECORDS AND PROOF.I forgot to add. When I complained about the low cashout amount. Betway banned me from ALL PROMOTIONS and stopped me PLACING ANY NEW BETS. I had been a customer for over two years!UPDATED: 15/11/21 "Provide Betway with more informationThis will help them write a more useful reply to you.It'll also help them verify that you’ve had a genuine experience with their business." I AM NOT INTERESTED IN ANYTHING THIS DESPICABLE AND DISGUSTING COMPANY HAS TO SAY NOW! THEY HAVE ALREADY REPLIED TO ME AND BLOCKED MY ACCOUNT. MY REVIEW IS NOT FOR BETWAY. IT IS TO WARN OTHER CUSTOMERS TO STAY AWAY FROM THEM!
Roxanne Cahill
12 November 2021
Comment from uk.trustpilot.com
Best of the best no matter how many Casinos I try I always Comme back to Royal Panda why? you do win and when you do they pay quick no fuss of course you need your papers to be in order ID,list of choices in the slots the graphics are up to par.Please don't change Royal Panda.
paul matthew robinson
12 November 2021
Comment from uk.trustpilot.com
Don't top up changed lay out on website is horrible you got more chances been scammed like I have got all proof look else were like ladbroks pays out under hour
FILLIAM WISHER
12 November 2021
Comment from uk.trustpilot.com
Dogsh*t site manipulated slots manipulated RNG..RTP is non existent! Head over to 365 about time these con artists were fully investigated and shut down for good!
Liam Moore
12 November 2021
Comment from uk.trustpilot.com
3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let's go onto virtual I've never experienced anything so rubbish. I played a few times now and here's how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it's getting the favourite your really letting yourself down william hill
Mark
12 November 2021
Comment from uk.trustpilot.com
Absolutely disgusting, I began registering on some it the 888 sites following personal email invitations I received. It was going ok, wasn't really winning anything but was enjoying it nonetheless. Then earlier this week an email invitation came through from Solar Spins with a promotional code so I registered and used it. I only staked £20 but to my amazement I won £280, happy days which would make up for my losses on the other sites within the 888 group.However I logged on the next day to find my account had been blocked, I phoned customer services who said I should have received an email from the security team detailing what the issues were but the security team 'hadn't had time' to send it.So this person escalated it and still no news, I chased it again this morning to then receive an email saying my membership had been terminated along with all funds that were on all of the sites I had registered with, apparently I had been 'abusing' the bonus system.However the only bonuses I every used were from direct email invitations I received so how is that abusing the system ?! Funny that I wasn't banned when I was losing money yet one big win and my account is closed.Have raised it with the relevant authorities, how companies can get away with this is beyond me.AVOID AT ALL COSTS
john wish
11 November 2021
Comment from uk.trustpilot.com
The offers and free bets are a joke. example free £2 bet on cricket to win £1.87 ? free slots tournaments 12,000+ people playing ? you got no chance of winning anything. reward grabber gives you 1 free spin ? what a joke. even the slots dont give decent bonuses, you sometimes have to spin over 300 spins to get a bonus.sorry coral but your offers dont really offer anything worth staying for.
Harrison Blake
11 November 2021
Comment from uk.trustpilot.com
hi im themajor been on the casino circuit for years skyvegas mrq vegas spins betvictor videoslots ect ect they all know me highroller vip i would just like to say that iv had know problem with novibet good fast payouts good selection of slots as well all these bad loosers giving bad coments my advise dont gamble if dont like loosing thats gambling for you if want to join novibet you wont be dissapointed if have any problems just get hold of me on hear best regards themajor.
Marcin Polar
11 November 2021
Comment from uk.trustpilot.com
Thieves and scammers.Rigged games.Rtp dosnt exist on any of the slot on this site.stay away from shameless thieves.They are biggest scamming thieves in the UK
Customer mark
11 November 2021
Comment from uk.trustpilot.com
take way too long, up to 3 days, returning winnings back to your bank, apparently faster payments has passed them by, there is no excuse for it, unsurprisingly deposits are immediate.
Customer mark
11 November 2021
Comment from uk.trustpilot.com
knowledgeable and friendly customer services and unlike sporting index, if you have a winning day, your funds are returned to your bank within 24 hours, whereas sporting index take up to 3 days! More variety in markets as well.
customer
11 November 2021
Comment from uk.trustpilot.com
fantastic services
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Worse of the worseJoined this pile of turds the other week, no wins hardly, no In game features like someone had switched them off. Increase my monthly deposit limit to £175 from £100 but it then allowed me to deposit £175 not £75. When I went to see my gaming history they blocked me from seeing but saying I had to upload id, same old chestnut ay, not even had a cashout and they want id??? Leave well alone they wouldn't even let me see my gaming history it was that bad. Bet I get no reply. This site is getting reported to gambling commission as its gone against basic casino rules by letting me deposit more and just by their sneaky actions 21st century con artists
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Terrible online bookiesLiterally no wins at all on the slot games. No in game features. Haven't even had a sniff of a withdrawal and now they want all sorts of id. Why am I going to send important documents to a bookies I hardly heard off. Keep well away if you value your hard earn cash
Matthew Whitehouse
11 November 2021
Comment from uk.trustpilot.com
Slot games kept crashing after certain amount of spins, really poor rtp rate on all the slot games played. Didn't received any bonus for joining. Admittedly there is a hell of alot worse casinos and I haven't really gave this casino a chance. Will update my review base on my next session with fanbet
Kieran
11 November 2021
Comment from uk.trustpilot.com
A great and honest experience on Fansbet with some good offers so not always loosing out, nice to get something back in return instead of other betting sites that just take and take or ban you for having a win every now and then :)
michael obrien
11 November 2021
Comment from uk.trustpilot.com
Sorted my commission out very quickly. Many thanks.
Stefan
11 November 2021
Comment from uk.trustpilot.com
It has been more than 10 days since my withdrawal and I still have not received anything.
Eren
11 November 2021
Comment from uk.trustpilot.com
Horrible horrible casino , the worst games I have ever seen , and I’m sure they put you under their control , the games knows what they will pay or no , balance appears before spins finish, and pages refreshes it self all of a sudden , when I complain they closed my account ?don’t waste your money and time in this casino , bad bad bad , very bad .
DAVID WILSON
10 November 2021
Comment from uk.trustpilot.com
Worst site ever upon login in got it gave opt in offer for chance to win some free spins so i opt in then click play now it takes me to game called ghost of dead so i played it aim is to get 3 scatter symbols for bonus game it wipes me out £80 & im only spinning 20p a time still refused to bring bonus in now for any machine to take that amount at only 20p per spin is dreadful this game is either not working properly of they are fixed just to rob you just shocking stay clear
Karen Woodward
10 November 2021
Comment from uk.trustpilot.com
Absolutely appalling. Didn't get my sign up bonus as came out with pathetic excuse about me already having an old account. Funny but I thought you were only allowed one account? The games only payout the lowest possible ratio which makes the site appear rigged. Customer service useless as have a curt attitude and could not care less stance. KYC is crap as they don't want to know you at all, just your deposits. Would not recommend only to stay well clear. As they say a fool and his money are soo parted which certainly is the case here. The site is boring especially when it is so blatantly operated in their favour.How can this be randomness that transparent excuse they hide behind.
Taner and karolina
10 November 2021
Comment from uk.trustpilot.com
Give fake odds and don't let you cash out EVER. Rubbish experience.
Jarrod
10 November 2021
Comment from uk.trustpilot.com
No horse or dog racing and £2.50 charge for withdrawals. Not good.
Jennifer
10 November 2021
Comment from uk.trustpilot.com
Disgusting service I won 1000 free spins on wheel of wins and they haven’t gave me them. Said it will be referred to technical team 10 working days t/a still nothing back. No response to my emails and telephone lines don’t work. Avoid this company. They are happy to take your money but when you win something can’t get it. Not an enjoyableExperience at all. I am on day 5 now still no response
Perfectbet
10 November 2021
Comment from uk.trustpilot.com
This site is a scam it’s sister site is bet target and other I advise people to stay away 100 percent scam they were stupid enough to post all there sister sites to me I asked them before but someone on there live chat gave me them all I will post all of them they refused me details off my account and to delete my details they take 2.5 out of your deposit this site should be seen by the gambling commission but they won’t do anything because they are also terrible plz stay away I will put all sister sites on a review so you can feel safe they also rob you off any free bets please delete this site and sister because you won’t be paided
Kris Allen
10 November 2021
Comment from uk.trustpilot.com
Horrendous site for gaming, the only thing it does well is take deposits. All the games seem to sap your balance very quickly rarely hit a bonus and if you do the return is minimal and annoyongly games regularly crash. Also found that Betfair daily bonus is linked to how much you spend, deposit nothing you get nothing. Played the free Pinball bonus for 14 days straight and lost everytime, when you do actually win its usually a 20p bingo card or 2 x 10p free spins !!?? Other sites such as Bet365 regularly give £5 free bet or 10 free spins, thats a bonus and you dont have to deposit to get it! Betfair is one to stay clear of.
john
10 November 2021
Comment from uk.trustpilot.com
Waste of time. There is no place in the Gambling industry for this company. Their website is atrocious cost me a treble bet it selects different things when you press on it its so sluggish and slow. Cost me a bet my putting a horse in the bet I didn't select when put bet on quick before race and couldn't check. Spoke to customer service waste of time haven't gambled with them since loads of people I am told closing their accounts at the moment with this company
Martin
10 November 2021
Comment from uk.trustpilot.com
They closed my new account with money in it to retain an account I asked them years ago to delete which had not been used for many years. They said they did this because I had two accounts. I also asked them to delete all the records of me when I closed the last account and they confirmed that they had. They obviously lied. It took a long time for me to get them to delete both accounts and return my money. It was a long painful process. Then they email me to tell they have closed my account because I am a problem gambler supporting this with what I should do and how to behave. This mess was due to their incompetence, their flawed web site and no contact phone number. I do not suppose they care about their reviews either.
J H
10 November 2021
Comment from uk.trustpilot.com
The website is good, the app is fairly terrible and could do with some work. There are a couple of things that bug me about Betdaq. 1. If you watch a live stream of your bet, the app crashes at the end of the stream. 2. in Sportsbook, on either the web or app, if you want to put an EW acca on some horses. Don't bother, you can't and if you can, I've not found out how. The exchange is good and fun but liquidity is limited. I do have to say that the odds are generally a little higher in the sportsbook than on other sites and this is great.
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Christopher
09 November 2021
Comment from uk.trustpilot.com
So I made a account deposited via PayPal linked to my bank card opted in for the 200 free spins spent £30 they did not honour the free spins because I payed with PayPal . When it clearly states Bet victor will take PayPal balance before they take from my card . I’m genuinely shocked at this company for ripping me off I spent £30 and they didn’t honour the promotion for new customers
Louis
09 November 2021
Comment from uk.trustpilot.com
A good website to use and very helpful staff when I asked a question. Quick response and very helpful
Anne
09 November 2021
Comment from uk.trustpilot.com
Good games. Good company Fast payouts Excellent customer service All in all best casino company!!
Channy Chan
09 November 2021
Comment from uk.trustpilot.com
Paid out in the beginning but now it's just take take take. Avoid, there are better sites out there. The game mysteriously jumps so bonuses are not won during play. And, if you do hit a bonus the payout is derisory.
Alan Osborne
08 November 2021
Comment from uk.trustpilot.com
Easy to find the bets I want and offers are unusual and interseting.
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
Started off well, with plenty of offers and good odds on some matches. But started to decline when I won an ew bet on odds of 20, with bets not accepted. Did not take them long to restict all my bets to small amounts. Their KYC is a bit off a faff too, the worst I have used. I didnt have problems withdrawing though, thank goodness
RobboRobbo
08 November 2021
Comment from uk.trustpilot.com
So far so good, l like their hilarious offers where you get a free bet if something specific happens in specified games, eg the colour of the refs shirt, or a top player doesnt score. These actually come in somtimes
John B
08 November 2021
Comment from uk.trustpilot.com
Live chat is terrible. Just fob you off and don't help at all. They just want to get you off there as fast as possible. Their manners left a lot to be desired as wellIf you email instead all you'll get is just a copy and paste template which is absolutely no help at all
Paul Humphries
08 November 2021
Comment from uk.trustpilot.com
Not even worth the one star ,thought I’d try it out after reading reviews everyone is right I’m on a lot of other gambling sites ,and this is noooo good no chance of big wins after putting £1000 in ,on a pound a spin all the way through my biggest win when down to last £5 was £150 , I put it all back in and lost it all didn’t even get on the feature board ,my advise is listen to us all playing here will bankrupt you .1150 ++ spins and no feature joke .
paula strong
08 November 2021
Comment from uk.trustpilot.com
please do not bet with this company.my husband has and they asked for every detail about you for verification.he gave a bank stement.driving license but still wanted pay slips and tax returns very.very personal and if you do not provide the documents they block the deposit and withdrawals even if you have money in your account which my husband did. asked for the money to be transferred but said wanted more identification this is well open for fraud to which my son does work for the police in that cetain dept to which i will be looking into.they make you feel like a child.please do not bet with them.0 stars if i could.just look at the reviews they have been getting lately and make your own mind up.should be closed down.
Phil
08 November 2021
Comment from uk.trustpilot.com
Excellent excellent good great good good good great great great
Paul Young
08 November 2021
Comment from uk.trustpilot.com
This bookies has great points for bets offers plus works at a very fast speed compared to other companies who are s lot slower .
SD
08 November 2021
Comment from uk.trustpilot.com
Just to follow up from last week. I thought I was maybe a bit paranoid and just gave McBookie another go. Should’ve took my own advice. Blackjack. Deposited £250, £50 per hand.It lasted 5 hands. It dealt me 14 FIVE HANDS IN A ROW. Account deleted.
Mathew
08 November 2021
Comment from uk.trustpilot.com
Easy sign up and all ID verification was passed within hours, they offer a superb welcome bonus too where if you deposit just £5 using your bank card you get two £10 free sports bets and £10 free casino credit.Upon sign up I did need assistance via live chat, I was put through to an agent called Pavol within seconds, he helped me with my issue and was a pleasure to talk to.The website itself is very easy to use and they offer odds on most sports world wide.
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
fabio
12 November 2021
Comment from uk.trustpilot.com
Very good. Bernard is awesome!
Very good. Bernard is awesome!