BetNeptune PLAYER REVIEWS(3298)
Nicholas Illidge
07 November 2021
Comment from uk.trustpilot.com
I had an issue which was expertly managed by Team Lead Tina. Great communication and explanation of the issues which are external to BV.
shane green
07 November 2021
Comment from uk.trustpilot.com
Hi Lot people think Betfred is a scam but I have to correct those that think this Firstly you gamble to win or lose This does mostly go in favour of the site But there are some lucky players that do win it’s purely luck So please don’t leave poor feedback because you have lost it’s purely down to being in the right place at the right time and not to over spend it gamble over your budget Use the tool to stop allowing you to deposit more to chase your loss Be safe and play wise using small stake on slots ? There there for enjoyment and fun Be safe there is absolutely nothing wrong or untoward going on in this site Use it wisely it’s simple
john ryan
07 November 2021
Comment from uk.trustpilot.com
I am a skybet customer, today I was meant to get a 5 free bet. It was meant to be added by 5pm as per the terms of the contract. I contacted after this time and agent joe told me it should be there tomorrow there is nothing they can do. This is a contract breach and for other customers who have been let down by this company, I will be pursuing legal action against skybet. If anyone else feels strongly and would like an update on this let me know.
Sarah E
07 November 2021
Comment from uk.trustpilot.com
RUDE UNPROFESSIONAL BUNCH OF LITTLE INSIGNIFICANT COMPANY. THEY WILL TAKE YOUR MONEY WITHOUT ANY HESITATION WHILE YOU ARE LOSING BUT IF YOU WIN, YOU CAN KISS YOUR MONEY GOODBYE BECAUSE THEY WILL NOT PAY OUT.
Damien
06 November 2021
Comment from uk.trustpilot.com
Great customer support. They quickly sorted out my issue within a few minutes
Jamie Hayes
06 November 2021
Comment from uk.trustpilot.com
while there site was good and they were helpful at first,as soon as i started requesing withdrawals i got interrogated and while i provided everything i was made a fool out of and they refused to take deposits and closed my account,probaly best to avoid if you manage to win a few bets
Natalie
06 November 2021
Comment from uk.trustpilot.com
This is a great betting site. Very clear and easy to use. There are lots of promotions on offer and staff have been very helpful when contacted via the live chat function which is available 24/7.
Jay 88
06 November 2021
Comment from uk.trustpilot.com
Horrible site, no features, your lucky to get ya bet back. Please stay away. Promos horrible. Horrible customer service. Robbing little basxards. You can tell why that got sued in the past! STAY AWAY
jackpalance1
06 November 2021
Comment from uk.trustpilot.com
Played the slots unfortunately i should have know better the worst I’ve played without a doubt.Have closed the account couldn’t be having that !!Don’t go near them that’s my advice ?
kelly
06 November 2021
Comment from uk.trustpilot.com
60p in 3 deposits!!! Absolute disgrace site. Pure corrupt fixed!
Marc Freeland
05 November 2021
Comment from uk.trustpilot.com
Tbh I like paddy Power yes I've lost some but I also win compared to other sites. Bad reviews are from people that struggle to grab the concept of gambling. I play on all major sites and spent thousands and lose but on paddy Power I think is much more fair keep it up paddy.
JL
05 November 2021
Comment from uk.trustpilot.com
Bonuses are getting canceled without giving an explaination even after asking several times.They seem to attract you by this offers to just cancel them anytime they want since it is written in the conditions that they do not need a reason.
Robert
05 November 2021
Comment from uk.trustpilot.com
great casino
Phil Johnson
05 November 2021
Comment from uk.trustpilot.com
Small print legalised THEFT, how can betting ante post with a non runner be deemed in the robbing bookies favour! I don't even get a run for my money,yet ROBBED BLIND FOR £50, £25 E/W ON MY NON RUNNER! AT LEAST DICK TURPIN WORE A MASK BEFORE HE ROBBED PEOPLE! You would think common decency and in the spirit of customer service you would get a refund fir a non runner!? Ante post or not. Oh NO, the robbing bast@@ds put something in the small print allowing them to Rob us mug punters Blind..SHOCKING,ABSOLUTELY SHOCKING!
Ashish
05 November 2021
Comment from uk.trustpilot.com
Fake & scammer site don't play here & not given withdrawal .many comments are fake so stay away this site if you don't want loss your money ??
mark Jones
05 November 2021
Comment from uk.trustpilot.com
Sign up , verify account . Login next day and all offers removed . These are crooks , i would stay away from these cowboy crooks. They now have all my data for the next 7 years. Its just a scam bookie. DO NOT SIGN UP WITH THESE
Brian
04 November 2021
Comment from uk.trustpilot.com
Easy to use, odds are odds
James
04 November 2021
Comment from uk.trustpilot.com
Good interface & design. Easy to use.
GS
04 November 2021
Comment from uk.trustpilot.com
Removed all promotions without any reason.
rob
04 November 2021
Comment from uk.trustpilot.com
Update, As soon as I closed my Account, they sent me an Email offering the 100 free spins on Starburst, but they know I cant go on there now coz the Account is now closed, what A SCUMBAG move. Absolute Criminals!!!!!!!!!!!!!!!!!!!!!!!!!They didn't give the New player bonus…They didn't give the New player bonus as advertised, and the money I deposited to get the Bonus was only able to be played on the worst slots possible. Forget customer service also, its an absolute JOKE!!!!!!!!!!Go to a real Casino !!!!!!!!!!
macca
04 November 2021
Comment from uk.trustpilot.com
Seriously if i have said it begore i will say it again, this has to be one of the worst bookmakers out there, for 4 weeks now i cxannot even place bets because i cannot get to the sporting events i want to go to.Basically on the sports home page u have three little lines at the left towards the top of your screen, this opens the side bar to see what offers or bonuses u have and to get to sport categories... well these people are clueless, the 3 lines you press doesnt open up the left side infact it does nothing.. clueless is an understatement these people are fools.. cant even have their site running properly and this has been happening for a month now, i have checked on another phone and browsers with same issue, spoke to friends who said its same for them
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Betfair have done the same to me. Do not use.
Nick
04 November 2021
Comment from uk.trustpilot.com
Closed my account, reason being is that was 'a security issue', customer services do not get any more information to give you than that. There was no security issue, they just wanted to close my account & keep my money. They can do it to whoever they want, whenever they want & claim 'security issue'. Paddy Power have done the same to me. Do not use.
Colin
04 November 2021
Comment from uk.trustpilot.com
Terrible online casino! Have played on many online casino sites and can safely say this is the worst by a country mile.For such a big named company, it’s falsely misleading for customers to believe they’re a good site. The rtp is stated as high but it’s a lie, spent £800 on £2 spins for bigger bass bonanza (a fairly easy slot to bonus) and didn’t hit a single bonus, also spent £400 on mysterious Egypt on £2 spins and hit nothing either. This sounds like sour grapes for a sizeable loss but i can take losses on the chin. I can assure you I haven’t complained about any other gambling site, but this one is criminal (not to mention the shocking customer support) I hope this review helps people avoid giving these crooks their hard earned cash as you will lose for sure.
Steven cotton
04 November 2021
Comment from uk.trustpilot.com
Still waiting and still no £40THEIVES.
Johnny
04 November 2021
Comment from uk.trustpilot.com
So lost £1678.00 as a new customer within a week of joining then last week won £5500 well now the withdrawals been pending for more than a week still waiting so did a chats ….asking for validation gave them all still no money then they said approval team needs to see to approve "………never never join Boylesport not even worth 1star
Andy
04 November 2021
Comment from uk.trustpilot.com
The worst betting agency by far . They advertise the sign up bonus but they never offer it after all . I signed up with them last night , i placed a bet meeting all the criteria they asked and after the bet settled they never give me the sign up promotion bonus . Went to their chat and the customer service is so bad . After 10 minutes the agent "Jerome" told me that i`m not eligible for the sign up bonus because "business decision " without giving me a proper explanation .AVOID CORAL BET ,out there is many better betting agency
Adam
04 November 2021
Comment from uk.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of £2 at a time, don’t use these scumbags
Marcin Polar
04 November 2021
Comment from uk.trustpilot.com
The same as other from this brand.Rigged games.Offer 20 spins £0,20 per spin return £0.88.Scammers and thieves.
Roger Clayton
04 November 2021
Comment from uk.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
Katie
04 November 2021
Comment from uk.trustpilot.com
1 star is too high for these con artists, soon as I win they can’t accept documents, lock my account & steal my winnings. Unlucky Leo Vegas I disputed all transactions to you with my bank, and they are all being refunded to me. Everyone being refused withdrawals, cancel the transactions with your bank, explain the situation to them, and that no matter what you provide there is always an excuse.
Tjhomasmatthew1
03 November 2021
Comment from uk.trustpilot.com
Excellent support! Can't be more effusive! Stark cntrast to Betfair's customer support!
Greg Dixon
03 November 2021
Comment from uk.trustpilot.com
Another scam company, take your money an mess you around, close your account keep your money,.make you jump tho hoops ,just to rip you off ,avoid
Dianahh00 Tumasevica1
03 November 2021
Comment from uk.trustpilot.com
I was thinking to join bad the reviews it’s not laying ? good Jobbb boys expose this scammers
Andrew Wilcock
03 November 2021
Comment from uk.trustpilot.com
Doesn't actually let you register for an account
Becky
03 November 2021
Comment from uk.trustpilot.com
Won an 8-fold both teams to score last night. They have retained my winnings and won’t pay out!! Said I have another account with them. I have never used Betfair before in my life, I set everything up yesterday and there seemed to be no problems until I withdrew my £120. Logged me out and tried to log back in and they had closed my account down. When I spoke to them they had told me they will be retaining my winnings and my account is closed and there is no where further to go, end of basically. Do not use!
mary
03 November 2021
Comment from uk.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Paddy
03 November 2021
Comment from uk.trustpilot.com
Never had a problem with these.Won a few thousand a while back and it was in my account in days with no issue at all.. I would recommend these highly.
Greg
03 November 2021
Comment from uk.trustpilot.com
Absolutely scammers. You read the reviews from the gambling site reviews and they have 4.5 stars. It doesn't actually let people leave reviews. The gamble sites that review them are paid off obviously. They changed the odds on me and when I turned it into upper management they said those were the odds. I have a video of me placing the bet and they changed the odds on me from when I pushed the button. They have 1 managers that flat out lie. There system doesn't work all the time. I put a bet in for a -3 and it put my bet in as a +3 for the other team..I had to forfeit 30% of my initial bet to cancel the one I didn't want. I used them for 2 weeks and got scammed. Gaming does nothing but protect them and harber criminals. Stay away from.this site that lies and scams people
Luke Jones
03 November 2021
Comment from uk.trustpilot.com
Going to stop placing sports bets with coral now as they have stopped all gaming promotions I enjoyed playing the slots tournaments even though you never win also liked playing the grabber game which was also not that good but when there is no sport promotions what is the point, where is my reward for betting with you? As the guy said below William hill is the place to bet they don’t mind giving out 10 free spins every now and again and the daily bonus drop which is for all players not just casino. They’ve also got scratch if the day which is brilliant and a daily acca booster coral can just not compete with a decent bookies. Goodbye
Stuart Beales
03 November 2021
Comment from uk.trustpilot.com
These company do not honour their own welcome bonus. Lure you in with offers and do not pay them which constitutes a breach of faith. Customer service agent agreed that she should correct the situation only for her supervisor to refuse. Unpleasant people to deal with generally.There is no shortage of book makers so within a few hours Ive withdrawn my business. Avoid this place or play at your own risk. Terrible place.
Sean
03 November 2021
Comment from uk.trustpilot.com
Great offers and top prices, live chat very helpful as well
Louie
02 November 2021
Comment from uk.trustpilot.com
Not to be trusted. They will do whatever they can to prevent you from withdrawing your money so that they could steal it from you and keep it. Full of excuses and b*llsh*t.
ted butler
02 November 2021
Comment from uk.trustpilot.com
realy bad casino, deposited 40 pound played 50p spins, got 3 bonuses..... got under 2.50p each one haha its a bad one this id avoid it lol
Liam
02 November 2021
Comment from uk.trustpilot.com
Enjoy the games and like the site although it’ does day fast withdrawals but requested on Sunday night and haven’t even had an email so will update on than that when know more other than that-customer support are helpful hi thanks I have sent all info thanks for quick responses and help
Louise
01 November 2021
Comment from uk.trustpilot.com
I would give minus 10 starts if I could.Absoloute con, didnt recieve welcome bonus.. Apparently because i said i didnt want one... Ehhh hello why wouldn't I want one.Was nothing but polite on the chat then said they are obviously running a scam, no apologise or anything theu just cloased the conversation.Avoid, avoid, avoid
FILLIAM WISHER
01 November 2021
Comment from uk.trustpilot.com
So I’m now over a week into this palava with not receiving my winnings! The only answer I get on the live chat is we are investigating with our payment operator and we have no new information! We need you to be a little more patient! I tell you what let the company lose millions and then you be patient trying to figure out where it went!!! They have the relevant information..why not just pay me my winnings and then argue amongst you and your payment operator about who done a garbage job! We suffer while you rake in millions!
Mr Martin Ashmore
01 November 2021
Comment from uk.trustpilot.com
Beware when frying to withdraw any amount over a couple of hundred pounds. They'll start messing you about ,asking for ridiculous amounts of I.D, citing all sorts of rules and regulations. I think this is done to keep the money in their accounts for as long as possible, earning interest. As well as it being incredibly frustrating and unnecessary , it gives the impression that they might go bust at any minute.
Simon
01 November 2021
Comment from uk.trustpilot.com
betfred has stole £16,000 from a customer and refused to return this money until thisisgambling.com took betfred to court! gambling commission knows about this and still issues licence to this company! be very careful with those crooks, if you need help getting your stolen money back, thisisgambling.com will also be able to assist you.
Andy
07 November 2021
Comment from uk.trustpilot.com
This seems to be a common thing, looking at other recent reviews. I’ve been with Sky Bet for years and received an email this week stating they will be restricting my account, following a review by their trading team (removing access to free bets, promos etc)I asked (what I thought was a reasonable question) why they are restricting my account and all they would say is “we are not obligated to tell you” - the email and the correspondence comes across as condescending with little/ no respect for the customer. Like others (looking at reviews), I am a responsible gambler, only staking about £5/ week, normally utilizing promotions on football which I use just to enjoy the games a bit more. My account is up about £350 this year and about the same last year. It’s clear they only treat you like a customer if you are losing large sums of money and those that gamble responsibly aren’t acceptable customers and will be made to feel like cheats. I have sky TV, internet, sports etc and pay them £100+/ month. In my mind, it’s all relative. It’s a shame but I’m leaving Sky Bet and will go elsewhere. Not that they’ll care. Anyone reading this review that is a responsible gambler and wants to be treated as a human, I’d suggest going elsewhere
This seems to be a common thing, looking at other recent reviews. I’ve been with Sky Bet for years and received an email this week stating they will be restricting my account, following a review by their trading team (removing access to free bets, promos etc)I asked (what I thought was a reasonable question) why they are restricting my account and all they would say is “we are not obligated to tell you” – the email and the correspondence comes across as condescending with little/ no respect for the customer. Like others (looking at reviews), I am a responsible gambler, only staking about £5/ week, normally utilizing promotions on football which I use just to enjoy the games a bit more. My account is up about £350 this year and about the same last year. It’s clear they only treat you like a customer if you are losing large sums of money and those that gamble responsibly aren’t acceptable customers and will be made to feel like cheats. I have sky TV, internet, sports etc and pay them £100+/ month. In my mind, it’s all relative. It’s a shame but I’m leaving Sky Bet and will go elsewhere. Not that they’ll care. Anyone reading this review that is a responsible gambler and wants to be treated as a human, I’d suggest going elsewhere