BetNeptune Review

Signed up to FansBet but could not deposit without KYC documentation. Fine, no problem there and would rather them do that during the deposit stage instead of at the withdrawal stage unlike some of the shadier bookies out there. However, after providing them with my drivers licence and a valid proof of address (both of which have been accepted by the several bookies that have asked for KYC documentation), heard nothing from FansBet for a few days and then found my account suspended. Didn’t bother going through customer support, just not worth my time. It feels like they’re just after your personal documentation…My advice to anyone reading this: I’d stay way and stick with some of the bigger bookies, if the 40% 1 star review split wasn’t a big enough clue…

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Another scam site avoid much better and fairer sites out there deposit money at your peril

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I do like this bookmaker, but the site sometimes is unresponsive where the page doesn’t fully load or load at all, so I end up miss putting on bets in time. Also this site doesn’t have the best odds out there and you miss the best odds guaranteed that most bookmakers will have. The best part of this by far is the withdrawal times. I’ve had all my withdrawals processed and in my bank in minutes of requesting it.

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There is absolutely no reason to use this bookie. If you are seasonal punter playing few quid now and then there are websites with better experience,better odds and more markets. I open an account because they offer big limits in some markets i bet on and they restrict my account after few bets. On top of that they asked me for verification whilst i was restricted (so i thought that was the issue) and they collected my personal details whilst they didnt offer any service.Like most bookies these days they just collect user data, if they are winning punters they restrict them based on their ip address even before placing a single bet and they count on some addicts that will lose fortunes on casinos, horses or premier league. They are not their to offer any service, just to build a user base, get a good sponsorship deal and after few years rebrand or get acquired.

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Really poor pay outs compared to skybet won’t be using anymore it’s just a rip of but I suspect there are a very very few that get paid out.

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This site has access to slot settings and makes them never win use a site like jaak or a sister site to jaak those guys know how to set the slots up betfred is a complete scam they say they use an rng but ive predicted 3 scatters over a 100 times now when you get your money toYour last 3 spins worth it will drop a near miss of 3 scatters when you need 4 to make you think there is a win coming so you deposit again ive noticed its only this site that has this weird feture im reporting them to the gambling commission to take a deep and hard look at there profits as every slot should only earn them around 6% of whats put in by everyone clearly its going to be a lot higher

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Absolutely ridiculous requirement about verification.In 21st century, when 90% of the people use digital banks, they require a “physically stamped bank statement” as the one and only option for proof of address.Please spare your time and do not bother registering with them.Just sent emails to UKGC and PACE about this. I hope their license gets suspended soon

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The company stole money from me by settling my winning bet as a loss. I asked for proof it lost and all they could send is a screenshot showing me my bet won’t and the picture wasn’t correct. Avoid this scamming company.

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good casino with new games! i love hacksaw and pragmatic so this is perfect!

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Closing stores early without warning . Unable to place betsPoor service

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£100 total deposit. 40p spins and not one bonus feature. Stay away is my advice.

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Great site, great games, quick withdrawal. With the free to play games I had a win without even depositing

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Prompt, helpful and clear resolution of my query

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I cannot stress this enough.Do not waste your hard earned money with this company. They have owed me £950 for over a week.They first told me everything had been processed and would be given to me within 3 working days. Failing that, if it doesnt reach my account within 3 working days, they would provide me with an ARN code so my bank could locate the payment. 2 days after the point they should have given me this code, they once again moved the goal posts to 8 working days, claiming that there was an issue with visa payments. All this after claiming the issue was because they didnt pay me with visa direct ( which btw, they never have, and i have emails from them saying they both do and do not use visa direct, and have never and will never provide me with this service )Its been lie, after lie, after lie, after lie. They say the money is now the banks issue, but they wont even offer me proof of payment, to help the bank locate.If you want your winnings to be lost, dont even think about betting with novibet. Their website is nice, their odds are okay, but their customer service, and their lies, are enough to make a gambler lose more hair than they already deserve.

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So far so good. The deposit process is smooth, customer service is responsive. Some withdrawals that I made were pretty quick as well. Also, since the Dafa exchange has been opened for Indians, better odds are available. Good sportsbook.

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Be warned, if you stop using these muppets they will spam you for ever, and make it ostensibly impossible to unsubscribe to that spam. All very tiresome, coming from a big, rich company.

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I’m coming back with a review for grosvenor slots.After losing 400pounds + I’ve deposited 300 more. The same robbery happened. Stake 20 p=40,1.20 after 14-15 free spins. Stake 50p,1 pound=2 pounds after free spins. If this is not robbery, what it is then?Regardless of the noncence that their slots are regulated by I don’t know who they are ripping people off.

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Garbage Slow and lagging all the time.Really poor site.Played for 2 hours.Withdrew my money and deleted the app. Stay clear of this site. Also asking for very sensitive documents regarding your earnings. Its not the 90s.Identity checks are very easy doing a very light credit search. Dont let them kid you into thinking it’s part of the gaming commission rules. It’s not. Intrusive bullsh*t. These are the very gaming sites that need closing down.

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Another bookie happy to advertise good odds and perks but unwilling to lay unless your a mug. £1 maximum bet says it all. Hides behind responsible gambling banner making you jump through hoops with documents, bank statements, P60’s, wage slips, pension statements etc which will take months only to be told you can bet on the casino which I never have or never want to or you can bet a £1 on the horses, very responsible!

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Never ever have I had my money kept for a non-runner. Absolute joke! Bunch of thieves!

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I find I can get better odds on Betdaq. it is smaller Betfair but I find betting is easier. The real annoyance is that you can place an unmatched bet but you need to keep up. I have had bets left unmatched despite the odds having been laid. Spart from that 1st Class

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Amazing company to bet and for casinos would recommend

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I logged into BetFred today for the second time… After winning on my first ever £10 I withdrew £80 but won around £100+ few days ago, I thought I would try again. I Baught a £1 scratch card and won £40. The money was in my account within few hours too. Well Happy with Betfred. Thank you.

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MF’RSBunch of scamming thieves. And now even depositing small money in the account you have to waste hours chasing them. They need to be locked up and I have enough proof on what they do to scam people out of money. They not even smart enough to hide they scam and cheat out in the open. Even the pros won’t back them up. Don’t play on this site as you have no chance

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Very very solid organisation. They’ve always been professional and helpful but in the past year have not only improved their offering in terms of liquidity and better commission rates but also keeping an eye out for potential affordability issues. And the guys and gals on the helpdesk are great. Thoroughly recommend.

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I have been a client of Spreadex for a number of years and have never had any problem with them. The website is very straightforward and user-friendly, always assuming of course that you understand the basics of spread betting! Furthermore, I have never had any problem regarding the settlement of bets nor the immediate payment of withdrawn funds. I would consider Spreadex to be a credit to the industry.

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Actually lost all my money at first but a very reasonable bonus offer was accepted and managed to make a tiny profit in the end once fully wagered. Withdrawal times seem a bit excessive compared with other well-known sites but overall this is up there with one of the better casinos I’ve joined.

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New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.

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I have been with them for around a year and only had great experience. Withdrawal times and process is brilliant and I always will have respect for companies who handle transactions trouble free and are responsive.

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What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and I’ll throw the transcripts in for you too.

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Worst site ever existed. For starters, sites always freezing where litterly you have to keep restarting your phone everytimr you come on this site as it messes with your whole Internet browser. Absolute joke it is. Most times it vN take up2 20 minutes from the minute your logged onto the site to play one lousy game for them only to get all your money from you. Crazy. Thousands I’ve deposited in the last 6 month alone and not once have I won over £90 in the whole year n half I’ve been with them. Their jokers. I will not be playing on here again.

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Verified electronically +Fast payout +Always get Free bets with offers, never had to contact customer services +Not always best odds and some markets not much liquidity –

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It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic

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So this is probably my 3rd or 4th moan about this terrible Casino! I complained in about may/June about playing Gonzo megaways and being £1200 down with no bonuses or features! To finally get one and receive £80 from it. Got the usual generic message about the RTP and what not! Anyway we are now nearly in November and haven’t had another bonus since on that slot or taken any money back from these lot. I have a limit of £50 a week and only play this one game! These lot are scammers! Don’t be like me and keep getting robbed! Go else where! these guys are legal criminals!!

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I had took a break since February. Logged back in today .. no issue .. deposited .. no issue. Went to play and it’s saying it looks like I’m logged out so can’t play. Chat was answering for a few mins then kept logging out. Says there is 1 person ahead of me the last hour.

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Yea, not great re withdrawal times. Not bog on horses either. Offered me a free spread betting bet but declined it due to poor terms and cons. Big name in the industry but seem a bit novicey. Tread carefully.

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Avoid at all cost. I agree with all the bad reviews of this site. Horrible site with very rude online agents. They will screw you out of the bonus which they advertise. I closed my account with a live bet still going as i couldnt take their bull**it anymore. dont bother opening account with these new gangsters !!!!!

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Excellent service with quirky offers which always make me laugh. Great odds and very well laid out website, will be using instead of William Hill.

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Good odds. Easy to use site.Could have more promotions.Reward points could be more generous.

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Shocking withdrawal process I won€200 they told me they have to do a bank transfer as was not going through the other way so this is now the 10th working day and still not received I payment .all I am getting from customer service is that they have forward this to the relevant team for the 4th Time I might add . Please avoid

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AVOID! I’ve been betting with these a week, had a few winners, made a few withdrawals, account gets locked and asked to verify. I send my documents in as asked. All this time though my account is locked so I can’t use it, over a day later nothing still. Asked to withdraw my funds as I had done nothing wrong, ghat request got ignored. I have money in my account but can’t access it. I have some shocking reviews, the fact you have to buy or earn best price on horses is a joke. It was ok ish untill I started .among withdrawals, oh and I was told its with the safer gambling team aswell so if you like a bet on your day off do use these because if you place more than 1 bet it’s makes you look like your not in control and they review your account to make sure you can afford it. I will be withdrawing funds and closing account as soon as I have access again, when ever that will be.

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If you like spread betting this is a very good site.The range of markets is impressive compared to the other well known siteSome of the markets offered are to say the least volatile and can be eye watering in terms of losses and winnings. As always with spread betting you need to be fully aware of potential losses before making a trade

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It’s absolutely awful and I amAnnoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down

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Simple, clear with great live prices and information. Its the first place I go to check the TV listings and have been a client for many years.Spreadex used to send me free gloves every winter but that seems to have stopped sadly. Much preferred those to marketing rubbish by post.

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A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised… won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.

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£750 in £50 instalments, highest it let me get to was £80. Tightest online casino I have ever used. They will try to tell you they are random, COMPUTERS CAN’T BE RANDOM. These games are designed to take your money. Leave well enough alone. I ended up self-excluding. Total rip off.

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Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I can’t access because it says I need 3 forms of id to verify my account which has already been done. Don’t use this app much better off using mainstream betting apps.

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As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen… they could.Resubmitted the same image and the next time it was because my name wasn’t on the document… it was.A different customer service agent replies to every message you send, and they either don’t read what you send or reply with contradictory information in comparison to a previous reply.Couldn’t have provided more evidence to prove who I was but it didn’t matter, after 3 weeks of arguing I played through my balance and closed my account – which means they won but I was sick of fighting it.My advice is just don’t join in the first place.

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So I started playing today on this site. £1500 lost in about an hour. No bonus to talk about. I know gambling should be fun and i have money but damn, this is ridiculous. I called the game provider and they have said that it should’ve bonused.

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Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.That’s about itRegardsLewis

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