BetNeptune Review

Wow I don’t know where to start but this casino is ny far the worst im vipmember 2 and all what they promised me. They couldn’t hold they im a long time menver now the promised me vip tournaments never ever had 1 and im vip for more thn 1 year? Second thing today i acutally should receive cashback every website cashimashi, woopwin and pinocasino gave my cashback like in the morning they do commercial like come get vip and u get every new week a good start lol? Its Tuesday now still didn’t get anything. they promised me a vip manager i talked to the vip manager once when i turned vip.Withdrawals r slow as fk even as vip. U don’t get any gifts if u ask the support for a loyalty bonus after u deposited 100 Euro u have to contact live support they will send it to theirs manager for answer u can expect 3-4 days waiting for 20 spins 1line 1 cent bet legacy of dead haha.If u make a bonus request they tell u to keep depositing they repeat it until u r broke haha. I never ever thought tht a casino treat people like that who are obviously paying them so good Deposited 300 euro + this month request gift loyalty gift they rejected me even tho my deposit withdrawal quote is really really badThat’s the only casino who destroy my head They don’t take u serious and i swear im like – 20.000 in this casino the highest amount i withdraweld was like 1.000 euro once this is by far the worst casino and pls pls pls don’t support this mafia acting people

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Excellent service, good website

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The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.

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I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too.Stephen Tague

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When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.

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False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.

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If you like to pay money to watch hundreds of dead spins and never be one penny up then this is the site for you. If you want a small chance of winning a few quid then keep well away from this site.850 spins without a single bonus totally pathetic.Payout percentage 0.0001%

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I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it’s going to happen.Karma is always coming back and I’m sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.

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Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don’t have, and never made an account

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Innovative and irreverent with great odds.

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On par with virgin . Basically robbing bast…s there online help is a joke all they do is refer to the gaming platform and how fair it is … 60.00 deposited to gain a bonus which paid 40p … mmm yes that’s fair .. all there games are run through the Gibraltar platform … the worst of the lot by far … they will Rob you dry .. disgusting site . Stay away . Stay clear

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Excellent company great odds and good offers

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Nice straight forward lay out and works at a decent speed. Some decent offers too

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Again…. Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for… Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved… its a joke! so frustrating!! Dont answer emails back… username taz140688

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I think it’s a decent site but needs a good app

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Easily the worst customer service imaginable. Takes days at a time to respond on their Livechat service, does not respond at all to email queries, has no option to actually close the account (they will force you to self exclude to close the account) and could be the worst Casino you will ever come across online.

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Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don’t waste your money on this site.

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Total scam. They change your bets. They cancel accebted bets.

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Joined about 5 months ago, they asked about my opinion so there you go honest opion.Very poor casino offer deposit 20£ play 1£ per bet Didnt even win once lost about 200£ Just to try never won more than 20£ after bonus which is very rare scored it 2 Times. Site is very laggy welcome offer is rip off. Cashout only when you lose never when you win had acca 11 won 10 matches last match was 2:0 in my favor cashout blocked at the end it finished 2:2 but i coudnt withdraw about 3.300£ which is no sense, honestly avoid this site you will never be happy with this site which is very bad. Customer service never helps aswell you need to proove how much you earn and send a bank Statement which is bizzare. Extremelly not happy.Deleted account today , had a reply from customer service that the games are based on LUCK only – Please Avoid you will never win on this website

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Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste £10 at casino as could not connect to play a poker game at all…poker does not work on PC as it is and doesn’t work at all properly on app either ..they are aware of the problem judging by other people’s feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor

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First Grosvenor Casino don’t even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market… STAY AWAY FROM THIS LIZZARDS

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Rip off. Made a deposit and used that to bet on horse-racing. Got a bonus to use on games. Won on the horses but cannot withdraw until I wager £650. Site is really slow too. AVOID

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very slow withdrawals

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All you hear about is be gamble aware i tried to contact Ladbrokes support via chat because my spending was getting out of control i asked the support guy in my own words please shut my account permanently not to reopen that wasn’t actioned i was then offered a £5 free bet i said no he then said £10 i said no please close and then was told before i action this i will speak to my manager he then said £50 free bet . if you asked a drug addict if he wanted drugs maybe once or twice they might say no but 3 times im absolutely disgusted as the very next day i spent close to £2000 in deposits and that should never have happened if my my request was taken care of . i get that companies don’t like losing your business and want to keep you like cable tv sky virgin media or whoever but people don’t commit suicide over losing a tv package they do over gambling.

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Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didn’t have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter

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Like others here on Trustpilot, had an account for around 8 months but as soon as you start winning they don’t want to know you any more. Was restricted to a maximum liability of £1! so requested a withdrawal of my total balance which is when the fun starts! Was asked for proof of ID so sent them everything, even things they didn’t request, however that still wasn’t good enough. I was told a scan of my passport was blurry and unacceptable, despite having sent the same scan to various other bookmakers over the past few years who had no problems with it. Two weeks after withdrawal request still waiting for a not inconsiderable £3,800 and haven’t replied to emails I sent them. Use this company at your peril!

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I have played slots for over 20 years and I know they’re random however the slots here I’m having doubts, especially the pragmatics. You never win EVER! thousands and thousands of spins on the same slots and they never bonus, how is that possible? I play the exact same slots everywhere else and they never play like they do here. Scam site and shows you how shady online sites can be!

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Dafabet is fraud. My friend made a deposit to them via btc which they said due to btc rate it was lower than the expected amount. They asked her to send her btc wallet for refund and for several months still nothing. They even tried to convince her that it was sent to an address which is the exact same address they gave her to make deposit claiming that it’s hers. They even said it was processed and can not be reviewed.

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Avoid this website…They don’t show live scores.. U put your money on matches with different scores ..avoid as hell!!! Worst website online

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Do not spend any money with this company all there reels are on timers absolutely a scam going on you have been warned ppl

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Would be zero stars but not possible, promotions advertised don’t exist and the general usage of the site is terrible

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Awful compony awful costumer service skills they don’t care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these

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I can’t give 5 stars because they hound you non stop when your playing , asking you stupid questions with pop ups , like you should take a break or if u play late at night more pop ups or emails asking u how your playing affects your day ? They should mind their own business, overall good games and prompt withdrawals

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Without a doubt the worst tin pot excuse for a bookmakers I have ever seen, quite happy to take your money but when it comes to withdrawing it’s a completely different story, this isn’t to do with bonus’s this is a normal deposit then a win and they are making it impossible to withdraw. They’ve asked for so much documentation to withdraw a small amount of money (£200) and now that they’ve received that they’ve got another excuse not to pay me out because I can’t provide them with a picture of the debit card I used 6 months ago because silly me I lost it and forgot to take a picture of it. I doubt I will receive my money they obviously do this in the hope people give up which I’m sure I will but please please don’t use this company stick to the well known reputable sites. These are scammers and everything should be done to have their licence removed!

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Why do people complain about 888.com ? U only have to look on here to see they rig and fix their slots , the games pay out next to zero so why do they still then play with 888.com , they must be stupid, I closed my account ages ago , it took me less than 10 minutes to work out they rig their slots , they say oh no its not us its the game providers , well actually the same games anywhere else on other sites actually pay out with half decent wins and bonus features , so if anyone is reading this don’t bother , 888.com also pay gambling review sites to rank them as being a top casino when actually they are at the bottom of the pile

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Verification process is a nightmare. I was allowed to deposit heavily with no questions asked, then when you withdraw you have document requests coming out of your ears. Payslips aren’t enough to prove a source of funds apparently, and neither is a bank statement showing money in. You have to provide a full bank statement showing everything else that you spend your money on, and it’s simply an invasion of privacy. If the amount of money I spend on my Chinese at the weekend determines whether or not I can use the site and withdraw money, you should be asking for it before I’ve deposited thousands with you, it’s that simple. Avoid.

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Casino offers are regular and worth doing and slots in general are reliable and entertaining. Deposits and withdrawals are prompt. Website response appears slow at times although my Internet speed is quite poor. All in all a good casino to play

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STS Abuse and twist the verifactaon process to fit their own criteria benifit> ie to deliberately hold funds and disable ones account. my account was also disabled !!!Sent them my docs and they dont accept.Use all the excuses from, obscured to creased. REALLY !Uploaded a pdf and they accept my docs and then their team change mind and make more crazy excuses not to verify. Verivied to unverified !!! SHAMBOLIC My own government accept the uploaded docs but not these cowboys.Keep away from this terrible bookmaker is my advice.For sure they will fold sooner rather than later once the new uk gambling regulations happen with the shake up of the Gambling commission to happen.

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I have spent 10s of thousands of dollars on this site. I am disgusted with unibet I deposit a few hundred gone in seconds deposit thousands gone in minutes

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Was invited to write my original review and guess they are after more stars. The best thing about the site is if you are lucky enough to win they do offer a speedy withdrawal service however not much else is any good. The customer service and promotions are shocking and nothing to offer players. If you are like me and like to be made to feel appreciated when depositing your money then plenty of other sites that offer loyalty or priority schemes.

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Betsafe sent me an email about a 25 dollar casino bonus. In the terms and conditions of the bonus it said that at a 1x wagering requirement was needed and that all casino games would contribute to the wagering requirements. After playing some casino slots that would have meet the requirements of the terms and conditions I noticed that only the live casino was going towards the bonus. I messaged them on live chat and then through emails. They said there was a mistake and that it was a 35x wagering requirement and only on live casino but that they would honor the mistake and gave me the 25 dollar bonus that I would have unlocked and kept the one that I had currently going. All email responses were prompt and helpful not sure why people have given so many bad reviews. Overall they handle the situation very well amd I was very pleased

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DON’T DO IT. I had 2,000$ available to withdraw and they took everything. I didn’t see a cent

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I wouldn’t use this company to bet with. There are many other services that do the same thing but much better. You will be better off using William Hill, Sky Bet or Paddy Power to name a few. If you win money with Mansion Bet they then restrict your account so you cant win any great amount again. They will then try to push you into using the casino instead, claiming there is no restriction in this section. They will deny this in a statement underneath, but I assure you this is the case.This company seems to be crooked all the way through, employing underhand tactics that are both not fair and also not safe to the vulnerable, especially when ‘safer gambling’ is supposedly of paramount importance. ( cue the crap underneath about how they protect their customers and have strategies in place).Please use a different betting service.

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Opened a new account based on what looked to be a good bonus, they waited until I placed the first bet before blocking my account from all bonuses which would make sense if I had a duplicate account or something but I never heard of them until yesterday.

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Constant disconnection issues with this site and my internet has no problem with anything else. They charge a fee to deposit. top 10 casino sites in UK have this with high rating reviews which have to be fake after seeing so many bad reviews.

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customer service give a different story every time i ask why the casino is still not available, 4 months now !(they closed it for so called maintenance) DO NOT trust Spredex they will tell you anything just to keep you happy/betting. maybe they are under investigation??

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Every bad review on here are lying….. this company is way worse than what anyone has said so far! They closed my account today without warning and told me to contact customer service to discuss. After trying several times on the online chat I eventually got through to someone who was just a robot and basically avoided every question I asked, I wouldn’t be surprised if the people that worked for this company all got given a handbook to read from and to not deviate from it at all! I eventually found out that they closed my account due to me requesting my account to be closed last week with a sister site (which I was unaware was). But yet since last weeks request betdukes have still accepted my deposits and my bets, but in an unbelievable coincidence my account gets closed today when I win a bet!haha so the current state of play is that the account is still closed, they are illegally withholding my withdrawal and my remaining open bet that has since won. I have complained but reading other reviews Ive got more chance of discovering the cure for COVID-19 than I have getting a reply from these criminals. If I don’t get my withdrawals in the next 3 days and a reply to my complaint ASAP I’ll be processing my complaint to the gambling commission and also taking legal action. I urge anyone who has been that unfortunate to have dealings with these scum bags to do the same and hopefully get this fake scam artists shut down for good! Betdukes you have no idea what you’ve just started with me

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At the moment you ask a withdrawal they come with stupid requirements and makes it very difficult for you to get your money back. That was a very BAD experience and I will NEVER play at Mr.Green again!

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Dreadful company. I have placed two bets. I am at an absolutely world changing £12 in profit. They then spend the next 10 days requesting an incredible amount of ID – including bank cards, oh no those aren’t good enough because you didn’t sign your card (laminated plastic that pens don’t work on) – bank cards again. Now utility bills. Oh no we need even more utility bills. Driving License next. Now your Council tax bill please. Then I get “Your council tax bill isn’t the address on your account?” (It was). You finally comply and get through the thousand hoops they put up for you, finally some relief… Nope. Now they want bank statements going back months, oh and pay slips from your work! Then next they lie again, they say you pressed a button saying you admitted being uncomfortable with the amount of gambling you do (I absolutely did not). So then you are forced to go through a conversation if you are comfortable gambling, how do you feel about your level of gambling, how much do you spend gambling etc. The site also refuses to load on mobile and many browsers. It works on desktop chrome. But then, oddly, the live chat does not.. and that only seems to work on Firefox? They are clearly designed to frustrate you into getting your money stuck in there. Absolute scum. My only regret of this review is that I cannot rate 0/5.

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This company offer bonuses but never apply them until you contact them. They look for any excuse not to pay out. I have had to take them to dispute resolution services on two occasions to force them to pay my winnings. I would not go so far as to say that these people are scammers but they sail very close to the wind. Avoid.

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