BetNeptune PLAYER REVIEWS(3357)
Sarah Guy
26 October 2021
Comment from uk.trustpilot.com
It’s absolutely awful and I amAnnoyed they swallow money without even a bonus you can’t even get on anything on 20p spins let alone £4-10 it’s a joke Verification takes 8 weeks Need shutting down
Mark
26 October 2021
Comment from uk.trustpilot.com
Simple, clear with great live prices and information. Its the first place I go to check the TV listings and have been a client for many years.Spreadex used to send me free gloves every winter but that seems to have stopped sadly. Much preferred those to marketing rubbish by post.
L C
25 October 2021
Comment from uk.trustpilot.com
A lot of these reviews seem a little unfair, i think most bookmakers will receive a negative review on trustpilot for one reason or another from punters who are losing obscene amounts of money from their own accord.I can only speak from personal experience, i have been using boylesports for about 2 months now after a friend told me about it and i have been pleasantly surprised... won a few hundred pounds from different football bets and i have always received my money within 2 hours and always seem to be receiving free bets, no complaints from me.
stewart martin
25 October 2021
Comment from uk.trustpilot.com
£750 in £50 instalments, highest it let me get to was £80. Tightest online casino I have ever used. They will try to tell you they are random, COMPUTERS CAN'T BE RANDOM. These games are designed to take your money. Leave well enough alone. I ended up self-excluding. Total rip off.
Tyler
25 October 2021
Comment from uk.trustpilot.com
Used the app for a short while then changed over to sky bet mainly for the reason of fed up of waiting 2-3 days for withdrawals to go into my bank. Come back to place bets this weekend put money in my account and on my bets then was restricted from using my money in account and accessing my bets and now have trapped money in my account that I can’t access because it says I need 3 forms of id to verify my account which has already been done. Don’t use this app much better off using mainstream betting apps.
Jay Davies
25 October 2021
Comment from uk.trustpilot.com
As most of the other reviews here have stated, Leovegas are quite happy to take your money but the second you try to take any back they hit you with a million different requests for verification and reject everything you send.Sent an image of my card with all details needed, they rejected it because all 4 corners could not be seen… they could.Resubmitted the same image and the next time it was because my name wasn’t on the document… it was.A different customer service agent replies to every message you send, and they either don’t read what you send or reply with contradictory information in comparison to a previous reply.Couldn’t have provided more evidence to prove who I was but it didn’t matter, after 3 weeks of arguing I played through my balance and closed my account - which means they won but I was sick of fighting it.My advice is just don’t join in the first place.
Tariq Sattar
25 October 2021
Comment from uk.trustpilot.com
So I started playing today on this site. £1500 lost in about an hour. No bonus to talk about. I know gambling should be fun and i have money but damn, this is ridiculous. I called the game provider and they have said that it should've bonused.
Lewis phillips
25 October 2021
Comment from uk.trustpilot.com
Bonuses are goodPayment to bank is quick ish (few days could be speeded up)Odds can be better, the gap between for and against is to large. Eg 1/200 and 22/1 in the cricket is awful.That’s about itRegardsLewis
ediz kassel
25 October 2021
Comment from uk.trustpilot.com
Wow I don't know where to start but this casino is ny far the worst im vipmember 2 and all what they promised me. They couldn't hold they im a long time menver now the promised me vip tournaments never ever had 1 and im vip for more thn 1 year? Second thing today i acutally should receive cashback every website cashimashi, woopwin and pinocasino gave my cashback like in the morning they do commercial like come get vip and u get every new week a good start lol? Its Tuesday now still didn't get anything. they promised me a vip manager i talked to the vip manager once when i turned vip.Withdrawals r slow as fk even as vip. U don't get any gifts if u ask the support for a loyalty bonus after u deposited 100 Euro u have to contact live support they will send it to theirs manager for answer u can expect 3-4 days waiting for 20 spins 1line 1 cent bet legacy of dead haha.If u make a bonus request they tell u to keep depositing they repeat it until u r broke haha. I never ever thought tht a casino treat people like that who are obviously paying them so good Deposited 300 euro + this month request gift loyalty gift they rejected me even tho my deposit withdrawal quote is really really badThat's the only casino who destroy my head They don't take u serious and i swear im like - 20.000 in this casino the highest amount i withdraweld was like 1.000 euro once this is by far the worst casino and pls pls pls don't support this mafia acting people
Andrew Jackson
25 October 2021
Comment from uk.trustpilot.com
Excellent service, good website
Richard Alec Gillett
25 October 2021
Comment from uk.trustpilot.com
The website is well designed and easy to navigate. Some of the offers can be a little too complicated. But overall a good company with some decent odds.
Stepehen Tague
25 October 2021
Comment from uk.trustpilot.com
I joined 888 casino a few months back sent several emails and messages but no reply what so ever. Terrible customer service with no online support. All i wanted to know was about bonus when joining and your verification but nothing no replies absolutely shocking. Never ever had that happen before and yes it was the correct email address too.Stephen Tague
Ben Henry
25 October 2021
Comment from uk.trustpilot.com
When I first used this site I found it satisfactory but obviously far below the main sites like bet365. What I liked about it was it has a decent loyalty scheme where you earn points on every bet and these aquire over a short period of time to a decent free bet. However, this site dramatically changed when I started to do well and have a bit of luck. I managed to build my balance up to over 2500 with some very lucky football bets and after a lucky weekend I went to put on a Monday night accum only to find my max bet allowed was 1p, yes 1p. When I contacted them initially they said it was their traders and nothing to do with customer services and then after some gentle pushing they quoted some small print about basically they can do what they want. I asked for one reason why they were doing this and their response was that they were unlikely to revert any changes made. Bunch of amateurs and it was clear by my betting pattern that I simply got lucky and if they had have done the right thing they would been on the right side of me in a short space of time, STAY AWAY.
Taner and karolina
25 October 2021
Comment from uk.trustpilot.com
False advertisement. If I could leave a photo here I would. Signed up lost my bet and got no free bet as stated I would on sign up. Sad site Sad treatment. Sites like this are obviously on there way out. Not worth the headache and unusual odds on games somethings not right here. In my opinion.
Mark bod
25 October 2021
Comment from uk.trustpilot.com
If you like to pay money to watch hundreds of dead spins and never be one penny up then this is the site for you. If you want a small chance of winning a few quid then keep well away from this site.850 spins without a single bonus totally pathetic.Payout percentage 0.0001%
Marcin Polar
25 October 2021
Comment from uk.trustpilot.com
I will just basically say what everyone else did.Scamm and rigged games.6 different games deposit to play each not even a one bonus all games catching errors just to interfere with you getting bonus.They scumbags should be prosecuted.They deserve proper fee from gambling commission like some other sites.Hopefully soon it's going to happen.Karma is always coming back and I'm sure those shameless thieves will pay.Highly recommend to avoid those thieves.Shamless without any qualities or dignity.
No
25 October 2021
Comment from uk.trustpilot.com
Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don't have, and never made an account
customer
25 October 2021
Comment from uk.trustpilot.com
Innovative and irreverent with great odds.
Ken Talbot
25 October 2021
Comment from uk.trustpilot.com
On par with virgin . Basically robbing bast...s there online help is a joke all they do is refer to the gaming platform and how fair it is ... 60.00 deposited to gain a bonus which paid 40p ... mmm yes that's fair .. all there games are run through the Gibraltar platform ... the worst of the lot by far ... they will Rob you dry .. disgusting site . Stay away . Stay clear
Craig
25 October 2021
Comment from uk.trustpilot.com
Excellent company great odds and good offers
Anthony
25 October 2021
Comment from uk.trustpilot.com
Nice straight forward lay out and works at a decent speed. Some decent offers too
Mr Williams
25 October 2021
Comment from uk.trustpilot.com
Again.... Just reading these reviews it makes my stomach curl..ive had an account for over a year, provided id to depsoit! not used it in a while, had a little bonus.. Managed to turn it into a substantial amount.. No surprise I withdraw then my account is restricted and I cant log in, ive sent all the documents they asked for... Id, utility bills, photo holding id, 2 phone verifications.. A week on since withdrawing and im still none of the wiser and just keep getting fobbed off! 24/48 hours it will be sorted I keep getting told.. Documents have all been approved... its a joke! so frustrating!! Dont answer emails back... username taz140688
David
25 October 2021
Comment from uk.trustpilot.com
I think it’s a decent site but needs a good app
steve
24 October 2021
Comment from uk.trustpilot.com
Easily the worst customer service imaginable. Takes days at a time to respond on their Livechat service, does not respond at all to email queries, has no option to actually close the account (they will force you to self exclude to close the account) and could be the worst Casino you will ever come across online.
Paul
24 October 2021
Comment from uk.trustpilot.com
Tried to close my account online on numerous occasions, it would not let you perform this procedure. If you can only close your account from 9.00am to 4,00 pm how is that safegarding people who want to stop? This company should be investigated by the gambling commison as they are not adhering to the rules and regulations. Please dont give me the indignity of providing the usual company response. Please Please don't waste your money on this site.
V L
24 October 2021
Comment from uk.trustpilot.com
Total scam. They change your bets. They cancel accebted bets.
Mateusz Lawera
24 October 2021
Comment from uk.trustpilot.com
Joined about 5 months ago, they asked about my opinion so there you go honest opion.Very poor casino offer deposit 20£ play 1£ per bet Didnt even win once lost about 200£ Just to try never won more than 20£ after bonus which is very rare scored it 2 Times. Site is very laggy welcome offer is rip off. Cashout only when you lose never when you win had acca 11 won 10 matches last match was 2:0 in my favor cashout blocked at the end it finished 2:2 but i coudnt withdraw about 3.300£ which is no sense, honestly avoid this site you will never be happy with this site which is very bad. Customer service never helps aswell you need to proove how much you earn and send a bank Statement which is bizzare. Extremelly not happy.Deleted account today , had a reply from customer service that the games are based on LUCK only - Please Avoid you will never win on this website
Mark
24 October 2021
Comment from uk.trustpilot.com
Grovesnor app is the worst one I have ever used. Keeps losing connection all the time..spent over an hour trying to get to the poker game..ended up having to waste £10 at casino as could not connect to play a poker game at all...poker does not work on PC as it is and doesn't work at all properly on app either ..they are aware of the problem judging by other people's feedback and disappointed that I have wasted so much of my time on this ..shame on you Grovesnor
marek
24 October 2021
Comment from uk.trustpilot.com
First Grosvenor Casino don't even try to answer as always with your automated message this casino is a scam they are stealing money from people accounts the games including poker is rigged beyond understanding i dont understand how this fraudulent company is still on the market... STAY AWAY FROM THIS LIZZARDS
Jarrod
24 October 2021
Comment from uk.trustpilot.com
Rip off. Made a deposit and used that to bet on horse-racing. Got a bonus to use on games. Won on the horses but cannot withdraw until I wager £650. Site is really slow too. AVOID
Paul B
24 October 2021
Comment from uk.trustpilot.com
very slow withdrawals
Paul Randall
23 October 2021
Comment from uk.trustpilot.com
All you hear about is be gamble aware i tried to contact Ladbrokes support via chat because my spending was getting out of control i asked the support guy in my own words please shut my account permanently not to reopen that wasn't actioned i was then offered a £5 free bet i said no he then said £10 i said no please close and then was told before i action this i will speak to my manager he then said £50 free bet . if you asked a drug addict if he wanted drugs maybe once or twice they might say no but 3 times im absolutely disgusted as the very next day i spent close to £2000 in deposits and that should never have happened if my my request was taken care of . i get that companies don't like losing your business and want to keep you like cable tv sky virgin media or whoever but people don't commit suicide over losing a tv package they do over gambling.
Alan
23 October 2021
Comment from uk.trustpilot.com
Disgrace off a company used them for many years used to have good banter with customer service guys about Dundalk football team. They then moved customer service to Manila an the customer service went down hill although the agents were always very very nice to speak too they didn’t have knowledge in regards to sports betting they then closed my account customer service manager is married to John boyles daughter
Michael Simmonds
23 October 2021
Comment from uk.trustpilot.com
Like others here on Trustpilot, had an account for around 8 months but as soon as you start winning they don't want to know you any more. Was restricted to a maximum liability of £1! so requested a withdrawal of my total balance which is when the fun starts! Was asked for proof of ID so sent them everything, even things they didn't request, however that still wasn't good enough. I was told a scan of my passport was blurry and unacceptable, despite having sent the same scan to various other bookmakers over the past few years who had no problems with it. Two weeks after withdrawal request still waiting for a not inconsiderable £3,800 and haven't replied to emails I sent them. Use this company at your peril!
Albert Trotter
23 October 2021
Comment from uk.trustpilot.com
I have played slots for over 20 years and I know they're random however the slots here I'm having doubts, especially the pragmatics. You never win EVER! thousands and thousands of spins on the same slots and they never bonus, how is that possible? I play the exact same slots everywhere else and they never play like they do here. Scam site and shows you how shady online sites can be!
Emny Globals
23 October 2021
Comment from uk.trustpilot.com
Dafabet is fraud. My friend made a deposit to them via btc which they said due to btc rate it was lower than the expected amount. They asked her to send her btc wallet for refund and for several months still nothing. They even tried to convince her that it was sent to an address which is the exact same address they gave her to make deposit claiming that it’s hers. They even said it was processed and can not be reviewed.
Przemyslaw Jankowski
23 October 2021
Comment from uk.trustpilot.com
Avoid this website...They don't show live scores.. U put your money on matches with different scores ..avoid as hell!!! Worst website online
Simon Christopher Mallon
23 October 2021
Comment from uk.trustpilot.com
Do not spend any money with this company all there reels are on timers absolutely a scam going on you have been warned ppl
Andrew Wilcock
23 October 2021
Comment from uk.trustpilot.com
Would be zero stars but not possible, promotions advertised don't exist and the general usage of the site is terrible
Dj Stuttz Javen Richards
23 October 2021
Comment from uk.trustpilot.com
Awful compony awful costumer service skills they don't care about the costumers and the money we spend on them they take ur money no matter how much u want to deposit and as soon as you win they block ur account for weeks on end and what ever you win with them you will not get for almost a month never play with these
Mr heyer
22 October 2021
Comment from uk.trustpilot.com
I can't give 5 stars because they hound you non stop when your playing , asking you stupid questions with pop ups , like you should take a break or if u play late at night more pop ups or emails asking u how your playing affects your day ? They should mind their own business, overall good games and prompt withdrawals
Philip Bruce
22 October 2021
Comment from uk.trustpilot.com
Without a doubt the worst tin pot excuse for a bookmakers I have ever seen, quite happy to take your money but when it comes to withdrawing it’s a completely different story, this isn’t to do with bonus’s this is a normal deposit then a win and they are making it impossible to withdraw. They’ve asked for so much documentation to withdraw a small amount of money (£200) and now that they’ve received that they’ve got another excuse not to pay me out because I can’t provide them with a picture of the debit card I used 6 months ago because silly me I lost it and forgot to take a picture of it. I doubt I will receive my money they obviously do this in the hope people give up which I’m sure I will but please please don’t use this company stick to the well known reputable sites. These are scammers and everything should be done to have their licence removed!
Mr heyer
22 October 2021
Comment from uk.trustpilot.com
Why do people complain about 888.com ? U only have to look on here to see they rig and fix their slots , the games pay out next to zero so why do they still then play with 888.com , they must be stupid, I closed my account ages ago , it took me less than 10 minutes to work out they rig their slots , they say oh no its not us its the game providers , well actually the same games anywhere else on other sites actually pay out with half decent wins and bonus features , so if anyone is reading this don't bother , 888.com also pay gambling review sites to rank them as being a top casino when actually they are at the bottom of the pile
PM
22 October 2021
Comment from uk.trustpilot.com
Verification process is a nightmare. I was allowed to deposit heavily with no questions asked, then when you withdraw you have document requests coming out of your ears. Payslips aren’t enough to prove a source of funds apparently, and neither is a bank statement showing money in. You have to provide a full bank statement showing everything else that you spend your money on, and it’s simply an invasion of privacy. If the amount of money I spend on my Chinese at the weekend determines whether or not I can use the site and withdraw money, you should be asking for it before I’ve deposited thousands with you, it’s that simple. Avoid.
Steve
22 October 2021
Comment from uk.trustpilot.com
Casino offers are regular and worth doing and slots in general are reliable and entertaining. Deposits and withdrawals are prompt. Website response appears slow at times although my Internet speed is quite poor. All in all a good casino to play
Michael Kelly
22 October 2021
Comment from uk.trustpilot.com
STS Abuse and twist the verifactaon process to fit their own criteria benifit> ie to deliberately hold funds and disable ones account. my account was also disabled !!!Sent them my docs and they dont accept.Use all the excuses from, obscured to creased. REALLY !Uploaded a pdf and they accept my docs and then their team change mind and make more crazy excuses not to verify. Verivied to unverified !!! SHAMBOLIC My own government accept the uploaded docs but not these cowboys.Keep away from this terrible bookmaker is my advice.For sure they will fold sooner rather than later once the new uk gambling regulations happen with the shake up of the Gambling commission to happen.
David Hunsinger
22 October 2021
Comment from uk.trustpilot.com
I have spent 10s of thousands of dollars on this site. I am disgusted with unibet I deposit a few hundred gone in seconds deposit thousands gone in minutes
customer
22 October 2021
Comment from uk.trustpilot.com
Was invited to write my original review and guess they are after more stars. The best thing about the site is if you are lucky enough to win they do offer a speedy withdrawal service however not much else is any good. The customer service and promotions are shocking and nothing to offer players. If you are like me and like to be made to feel appreciated when depositing your money then plenty of other sites that offer loyalty or priority schemes.
bobski
21 October 2021
Comment from uk.trustpilot.com
Betsafe sent me an email about a 25 dollar casino bonus. In the terms and conditions of the bonus it said that at a 1x wagering requirement was needed and that all casino games would contribute to the wagering requirements. After playing some casino slots that would have meet the requirements of the terms and conditions I noticed that only the live casino was going towards the bonus. I messaged them on live chat and then through emails. They said there was a mistake and that it was a 35x wagering requirement and only on live casino but that they would honor the mistake and gave me the 25 dollar bonus that I would have unlocked and kept the one that I had currently going. All email responses were prompt and helpful not sure why people have given so many bad reviews. Overall they handle the situation very well amd I was very pleased
Douglas Ord
26 October 2021
Comment from uk.trustpilot.com
If you like spread betting this is a very good site.The range of markets is impressive compared to the other well known siteSome of the markets offered are to say the least volatile and can be eye watering in terms of losses and winnings. As always with spread betting you need to be fully aware of potential losses before making a trade
If you like spread betting this is a very good site.The range of markets is impressive compared to the other well known siteSome of the markets offered are to say the least volatile and can be eye watering in terms of losses and winnings. As always with spread betting you need to be fully aware of potential losses before making a trade