BetNeptune PLAYER REVIEWS(3298)
Kevin Ng
08 October 2021
Comment from uk.trustpilot.com
This site is a joke!!I’ve just signed up - very easy. Provided my driving license and bank card as requested. Then deposited a large amount.Was looking forward to playing and when I enter a room to play it tells me that I’m required to provide info. (I already have!)Live chat expecting someone will answer my Q straight away and then realise that they reply in “a few hours”.You guys having a laugh? Tried to find a telephone to resolve the issue and there’s nothing available.Can someone look into it ASAP.UPDATESo it was resolved 20 mins later after asking 10,000 questions about my occupation etc.Oh, this sit also freezes a lot whilst playing. Takes the pish. Worrying actually when for big hands on black Jack
Charlie
08 October 2021
Comment from uk.trustpilot.com
I don't normally leave reviews but I made an exceptionThey did an offer. Bet £100 or more on virtual sports and get £20 free bet. I did so and bet on virtual greyhounds and speedway.I got told I didn't qualify for the free bet as they are casino (?) games and not virtual sports. Customer service made no attempt to help and refused to answer questions just telling me to read t & c next time. They couldn't care less. Appalling attitudeAny other bookmaker would have seen I was a good customer and given me the £20 bet as a gesture. But no , so they've seriously lost a customer for a pitiful £20 free bet. What kind of way to run a business??? I'm not betting with people who treat you like thisPs I made a complaint and got told they would be in touch within 8 weeks!!!!. We're hardly talking a complicated case for 1000s. 8 weeks for a £20 bet. I'll pass on that thanks and bet elsewhere
DAZZA
07 October 2021
Comment from uk.trustpilot.com
Run a mile from this site huge headache all round. Terrible slow dysfunctional website. They choose when you can play at Mr Play buffering the website so you cant place a bet the majority of the time, strangely the deposit function works amazingly fast. The slots have the lowest win percentage i have ever experienced at a casino apparently £20 is a big win after you spend hundreds. No chances to claim your losses back at all. Outright fraudsters. Avoid like the plague.
John Doe
07 October 2021
Comment from uk.trustpilot.com
RoyalPanda literally stole €100 from me. Deposited to get bonus, as I realised it was a bonus after wager type of bonus I immediately tried to withdraw, but I couldn't because my account was not verified. Every time I try to upload the documents I get error. STAY AWAY. ROYALPANDA IS A SCAM!
Mark
06 October 2021
Comment from uk.trustpilot.com
Terrible site and give you nothing after opening an account no more free bets avoid at all costs far better sites that give you weekly free bets. bETFAIR by far better exchange site amd give you fat better odds especially on football amnd cricket
Martin Logan
06 October 2021
Comment from uk.trustpilot.com
They charge a fee on deposits but withdrawals are fast.
S András
05 October 2021
Comment from uk.trustpilot.com
Good but only for sportbooking ! Casino and poker i don't like it
ymingo
05 October 2021
Comment from uk.trustpilot.com
Company is a joke. They offer a "registration bonus" and a "welcome bonus". Neither have been credited, no response from support. Blatant false advertising.
Robaird O Riain
05 October 2021
Comment from uk.trustpilot.com
Scam site. Try to use excuses to limit your account. Every pic of ID is "a bit blurry" funny that the same pic is valid practically everywhere else. Avoid.
julian ridsdill
05 October 2021
Comment from uk.trustpilot.com
They are scumbags. They froze my account from offers and would not give me the free spins. They are just like all the other bad loser bet sites. You think you are dealing with a reputable company but your NOT. Will never bet with them again. Sour losers who only want customers prepared to lose there shirt.
Caz Morgan-Hague
04 October 2021
Comment from uk.trustpilot.com
Well thanks for nothing parimatch. I sent all required documents and now you tell me that I can't use my account as I can't afford to lose £1 a week. What a joke, you really should be ashamed of yourselves discriminating against the disabled. I joined Parimatch 7 months a go so that I could have the odd flutter, and I really mean that as I maybe have a couple of bets a month.I had no problems until about a week ago when I got a notification asking for copies of my last 3 months bank statements. No problem, I sent them these and then they get back asking what I do for a living. As I am disabled I get back saying I'm on benefits, they then get back to me saying do I have any other income such as a pension, income from shares etc that can support my gambling.What on earth do they need to know that for? I've never had no problems with gambling (to be fair they're not to know that) but in the 7 months I've been with Parimatch I have lost just £30 with them. That works out about £1 a week. How the hell do they think I have any sort of problem? Are they asking all this because I'm not losing enough? Whatever reason I think it is disgusting behaviour, thinking I can't afford to lose £1 a week because I'm on disability benefit.My custom, no matter how small, will be appreciated elsewhere were I won't be discriminated against.Shame on you Parimatch.
Ken Talbot
04 October 2021
Comment from uk.trustpilot.com
Another site . Same old . Is it a scam . Is it corrupt . Is it legal. Well maybe all of these but my membership lasted all of 5 minutes . Need I say more ......
Terry
04 October 2021
Comment from uk.trustpilot.com
If I could give 0 I wouldPlayed daily for 12 hours a day for 6 months and spent a lot!! Won some £300 2nd or third game and some small £.Then after that 0.Didn’t change my play at all!Also now know the same players playing all the time!!!With rubbish hands! Go all in big pots with 2,7 and 3,6 etc ??! Really!?Only people that do this and and don’t mind wasting £22 or £30 or £55 entry fee are obviously STAFF as no one in their right mind would do this! COMPLETE JOKE!!!!!My AA, KK etc ALWAYS GETTING BEATEN WITH RUBBISH! 2,8 etc?!Completely fixed as no matter what great hands you have and play great you never win as staff playing with nothing and bot rigged to ALWAYS WIN!Rigged!!Also, lots of people EG STAFF playing for the company sabotaging your game on propose!Went into 88..and PS this week and have won £ already plus no one going all in with rubbish cards or AA and KK hands being beaten with crap!Won’t be back.Just wish I hadn’t spent all my £ there.Hopefully this will let people know and keep people from getting robbed.Criminals !!!!!!!!!!!!!!!!!!!!!
Cliff Thomas
03 October 2021
Comment from uk.trustpilot.com
This gambling site is an absolute disgrace. Surely with all these lousy reviews the gambling commission should step in, what are they there for.I had the usual problems, the app is appalling, try they're live chat, ha, it says they are answering, in about a few hours. My latest request for my money back, has gone unanswered, now for 14 hours! I've emailed them, had no answer in 5 days. Once you have signed up, and deposited cash, which seems dead easy, it suddenly appears that to withdraw cash, if your lucky to win any, is the most difficult process in the world.They seem to constantly making new excuses, as to why they can't give you any money back.AVOID THIS COMPANY!
Lisa Tsang
03 October 2021
Comment from uk.trustpilot.com
I opened 888 account with €100 saying I get €100 bonus but I never got. I send my passport to Verify my ID they didn’t accept it so I play won €700 but was not able to take it out. They stop my account and don’t let me withdraw my money out. They keep all my money . Robber send them 100’s email to solved but same email reply and nothing was done . It’s over 3 weeks now. Still waiting for my withdrawal.
customer
03 October 2021
Comment from uk.trustpilot.com
Great customer care.
Shaun
02 October 2021
Comment from uk.trustpilot.com
Terrible bookmaker don t bother if you don't have to put forecast on 1 non runner other won declared bet void put another bet on one non runner said your other horse lost you lose absolute rip off worst odds worst pay out don t bother
Rosemary Kelly
02 October 2021
Comment from uk.trustpilot.com
So poorly put lots money on site never get anytime back was good befor not anymore feeling angry bout this
Mr.P. Ness
02 October 2021
Comment from uk.trustpilot.com
5000E spent on this casino since March. How is this legal, all what the slots do is steal money. Never gotten a good bonus and had at least 5 winless bonus after spending 2000 on a slot. This is a LEGALMAFIA that pay taxes, avoid this site because they want to take your money without you having 0 to say about it.
canturk celik
01 October 2021
Comment from uk.trustpilot.com
My account is closed around the end of July 2021. At first, Bwin said it was about document verification and requested for necessary documents.I sent the necessary documents and account verification has been completed.However, Bwin has kept my account closed and told me that a match I betted was under investigation and your account will be closed until the end of the investigation. Bwin could not provide any time frame for this investigation because they said a 3rd party is doing the investigation. This means Bwin can keep my account closed and hold my money as much as they want.I have deposited around 150 EUR into my account. Right now there is around 250 EUR in my account. I cannot see the exact amount because my account is still closed.It has been more than 2 months and there is still no update about this investigation. I do not want to use Bwin anymore. That's why I have requested a manual withdrawal 1 month ago. Bwin has escalated my query several times but they always answered me that they cannot let any withdrawal because of the investigation.The last response of Bwin on 01.10.2021:'Until we hear back from this investigation, no activity is allowed on the account. This is throughout the industry and not just Bwin. As this is a third party, we have no influence on timescales or the outcome of the investigation.''
Mr Alin Barbut
01 October 2021
Comment from uk.trustpilot.com
Late edit: I got my free spins.I managed to make some money out of it too.Review and stars upgraded.----------------------------------------They attracted me to deposit 20 usd for 100 free spins on goonies. I received no free spins.I however gave it a go and played bigger bass bonanza. 250 spins at minimum bet and lost all my deposit. Stay away!
David Smith
01 October 2021
Comment from uk.trustpilot.com
Sadly everyone is right, pretty appalling, deposit obviously they match you then lose that in a matter of minutes, however then you get the free £88 ? I played £11 of the £88 i won £45 so it then said I couldn't play those spins any longer because ? well I don't know why. So then the £45 was randomly turned into £10 cash bonus, bonus for 888 because you can't collect it, so inevitably in seconds i lost that and then the £77 bonus i thought I had left had disappeared??? Hhhmmm all seems dodgy to me, however que the " dear dave I'm sorry your experience wasn't wh........blah blah blah" do yourselves a favour guys stay clear!
Liam Barrett
01 October 2021
Comment from uk.trustpilot.com
The app gives you free spins that you can't ever use.
Andreas
01 October 2021
Comment from uk.trustpilot.com
Cant for my money to my bank account
tracey dehaan
01 October 2021
Comment from uk.trustpilot.com
Great Casino and I've played at a few over the years They give great customer service deposits and withdrawals are quick and efficient. Verification was also on point. I've had nothing but good experiences and I find the slot play to be very fair. You can't win every time of course but the wins are good too !
Vinod Kumar neelagiri
30 September 2021
Comment from uk.trustpilot.com
Hi I am playing in dafabet since 2016.I am ?% satisfied and no complaint for me since 5 years.For fast trading software is little bit slow but for withdrawal and deposits,and as well paying winnings are so much satisfied.I really recommended for my friends and they are also almost 8 members are satisfied.Thank you
susanta Kumar
30 September 2021
Comment from uk.trustpilot.com
This comeon site is the best platform.
Hussein Hasan
30 September 2021
Comment from uk.trustpilot.com
Bad casino they try to not give your money and slowy dont use your money here
J Tierney
30 September 2021
Comment from uk.trustpilot.com
Initially I gave this website a good review. I have only used a few times now and wow if I could take back my previous review and give it a zero I would! I actually think it is family and friends who have rated this site and beware you will lose money hand over fist with no payouts whatsoever. I played slots and although there is a good variety of them, the payouts themselves never seem to come. I have self excluded myself from this site and will NEVER give them another penny. Please DO NOT waste your heard earned cash go on to a well known site that everyone has heard of, read reviews and always take heed of a bad review it only tells the truth.
Aizek Kulov
30 September 2021
Comment from uk.trustpilot.com
The worst customer service of all casinos. No nu.bers to call, live chat never works, emails get answered in days. Verification takes ages and they are ignorant. Avoid this place by all means
Lisa
29 September 2021
Comment from uk.trustpilot.com
All of the one star reviews made me skeptical about my withdrawal, however, yesterday I withdrew £630 from a £25 deposit and today (less than 12 hours later) the money is in my bank. I provided a picture of the debit card and a picture of my passport and that was it. No issues at all.
Pardeep sharma
29 September 2021
Comment from uk.trustpilot.com
Fun88 is fraud it's a thief's programThey don't add my 10000₹ in my accountIt's over 24 hoursMy name is pardeep sharma
desi haryana
29 September 2021
Comment from uk.trustpilot.com
Fun88 is totally fraud app i'm make a deposit of 10000₹ but they don't add in my wallet and it's over 24 hours and they says their no updateI gave them all proof but no body help me
Karolina Agurkyte
29 September 2021
Comment from uk.trustpilot.com
Omg appalling site every deposit I have made and I had 1 laggy bonus on fishing frenzy megaways all the other games was complete dead spins and to add insult to injury Rick and morty bonus blitz gave me only 2 bonuses on the reels not 3 so didn't even get to play the bonus round. Please save your money they intice you in with 50 or 100 free spins and 35x wager. Via email. Stay away keep your money it feels fixed. I closed my account no thanks Mr play. They must be there for the short run. Stick with casinos that offer free daily games they tend to pay more often. Or at least make it fun.
ben anderson
28 September 2021
Comment from uk.trustpilot.com
!!!STAY AWAY!!!!Absolute Scam - Stay away - i won a £20 baccarat hand - bet taken and i didn't get my winnings - complained for 2 weeks and still didn't receive my winnings. I was subsequently banned. Scam trust me
albert diaz palle
28 September 2021
Comment from uk.trustpilot.com
SCAM PLACE, worst casino I ever played. The statistics are completely in favor of them , the opposite will always come out of your bet whatever it is. AVOID and go to another website with your money.Regarding bets, during champions league matches, the website was down 2 different days during the event,preventing being able to close bets at that time winning. EVITAR A TODA COSTA ESTA ESTAFA DE EMPRESA! Imposible ganar en el casino sea cual sea la estrategia, siempre saldra justo lo contrario.
chris brown
28 September 2021
Comment from uk.trustpilot.com
This is the worst company I have dealt with. This has been going on for weeks now. I have a question about a transaction but 3 weeks later NO ANSWER. I have phoned how many times i've lost count.It's a very simple question that nobody bothers to answer.Please do not gamble here if you do they will try and riggle out of paying you with questions just to delay/not pay.They work in an office with many operators but no managers??They through you off the site when they feel like it. They log you off in the middle of a hand so you lose. Disgraceful support that cannot help whatsoever. Disgusting company. 3 weeks still not sorted.BE WARNED
Stephen Tague
28 September 2021
Comment from uk.trustpilot.com
Beware the worst betting site and please avoid at all costs. They will try and cheat you out of money by closing accounts and giving false excuses. After they closed my account i sent valid ID documents. A week later i get a email stating my account has been closed for good with there first excuse being suspicious behavior on the site. I only made one bet, i explained this then they come back with another excuse saying my documents are incorrect. Another excuse since recently the sane documents have been validated with no problems on other sites. The reason they close accounts is to stop paying people who win on promotions or first bets before you can withdraw winnings.. They are a ahocking scam betting site please stay away.
Aman
27 September 2021
Comment from uk.trustpilot.com
If someone want or can give some time to me than I promise I will make blocked this site and company from India..as they are doing fraud to many and don't give Thier money back ,not of winning ,even their own money which they had deposit..and I don't spare these criminals and if I could find anyone of them ,I will definitely killed that basta_d....this is fraud they fill their bank with hard cash of others ,others hard earned money...pls join me.. contact me on FB Aman hundal.... From Chandigarh..
Tim Mitchell
27 September 2021
Comment from uk.trustpilot.com
Pathetic, I joined Genting online Casino years ago, I haven’t played slots for a long time but got an email from Genting, offering a ridiculous amount of free spins for a £10 deposit so deposited. By return, I had a message telling me that I was no longer eligible for bonuses, went to withdraw my £10 to find £20 minimum withdrawal limit. Played and doubled my money and now they are asking for verification (as I said, joined and played regularly, years ago) Will certainly avoid in future.
RICK
27 September 2021
Comment from uk.trustpilot.com
Pure trash....played the promo on a 99% rtp game....more like a 1% rtp game....wasted £20 in £1 spins, to win a massive 50p....yh real legit, NOT!! I mean theres scammy casinos (ALL CASINOS), but some like these, are just plain SCAMS & dont even hide it....i really think the GC need to stop taking underhand payments from these sites, coz from where im playing, they breaking EVERY rule out there.....having to submit proof of earnings, in case of money laundering, ha, aint me thats laundering...one rule for the punters, completely diff rules for casinos...all rigged BS, but u call it out for what it is, you get fobbed off with same excuses...rigged from top to bottom, government, GC & casinos all in it together, sharing there dirty fraudulently aquired cash between themselves....its hypocrisy/fraud/deceit/double standards at it finest....
Adrian
26 September 2021
Comment from uk.trustpilot.com
The only plus of this bookmaker company is quick payouts, they do not add any new offers, free spins for loyal players their loyality program is very weak compared to other companies, I think that quick payouts are not enough to continue playing with this bookmaker company
Oh no
26 September 2021
Comment from uk.trustpilot.com
Stay as far away from this site as you can. It's one BIG SCAM! They give you a nice bonus when you sign up. But they never pay out this bonus because it's impossible to meet the requirements. So they withdraw the bonus and all the gains you made till that point!Further it's impossible to withdraw your money even if you meet all the requirements.This is the worst betting site there is and should be taken down.
Consumer
26 September 2021
Comment from uk.trustpilot.com
Absolutely appalling site. They are not registered with the gambling commission and are a law unto themselves.This site actually took deposits from my bank account without my authority, £100’s of £ worth. Use at your own risk.
Henry Nelson
26 September 2021
Comment from uk.trustpilot.com
I don’t like this channel they don’t never saw the New York Giants highlights or New York Giants anything like I literally seen one highlight today I’m pissed off
Dan Hodgkins
26 September 2021
Comment from uk.trustpilot.com
They want document after document and reject them pretty consistently to stop you making a withdrawal. You also don't get any if the bonuses they advertise. Absolutely awful betting site. Avoid at ALL costs.
Sophia
26 September 2021
Comment from uk.trustpilot.com
I opened my account and I kid you not minutes later I received an email telling me my account has been CLOSED! I did not even have a chance to upload any documents to be verified, but yet did not pass verification...makes no sense. I got no explanation when I queried this issue with the live chat staff. Smh....don't even waste your time signing up with this cowboy company.
Steve
26 September 2021
Comment from uk.trustpilot.com
I wish I had read these reviews before registering with them. Agree with the comments that there is something very shady about this company. Withholding over £1000 of my money for almost one month and don’t reply to emails at all other than the odd auto response. Have asked them for clarification on their practices and complaints procedure and they have ignored 6 emails requesting same. Meanwhile they still hold my money. The awful website should have been a sign but I’m determined to expose these guys.
Hieu
26 September 2021
Comment from uk.trustpilot.com
got pair of AA 20 time, and nomatter how i played them, going all in, or zlow call, i allwayz get beat by ztraight, 3 of kind, fluzh and all kind of bad handz like j 3 ofzuited and they hit the fluzh with one card, i literally only lozt with pair of AA, eveen i went all in with AA againzt 10 10, they hit the 10 and get tripz, itz weird 888 they want you to play bad handz to win, cauze i zee alot of bad handz winz over zuper good handz, i dont get it, 888 make me think i dont know how to play poker i feel like.
Gary Norman
08 October 2021
Comment from uk.trustpilot.com
Please stay away from this site, after placing bets on here I went to do a withdrawal it took them 3 days to process and still no funds received from them. There support are no help saying please contact us for ARN number but still not given it to me. Better sites out there than these. Shame I can't give zero starts because it would be!!!!
Please stay away from this site, after placing bets on here I went to do a withdrawal it took them 3 days to process and still no funds received from them. There support are no help saying please contact us for ARN number but still not given it to me. Better sites out there than these. Shame I can’t give zero starts because it would be!!!!