BetNeptune PLAYER REVIEWS(3349)
Galaxy -YT
25 September 2021
Comment from uk.trustpilot.com
This is a money eating site. PLEASE stay well clear. I have played sites for 4 years and this site is by far the worst. Spent £3k and won three bonus rounds that paid a few hundred. I have won £8k on other sites. 777.con and 888.con (yes con) are rubbish. Both connected. See there rating and read reviews and stay clear. Close these people down. Start a vote. Close 777 or 888.com and save peoples lives, haven't we been through enough over the past year and deserve a bit of luck. Like I said I play sites every week and by far these are the worst 2- 777.com and 888.com. I appreciate that you lose sometimes, but give players some hope. At least give a few more bonus rounds, it will give players a bit of hope when a few grand down. Stay well clear , starting a campaign , I will give a £1 to everyone who does not use this con site and I will be better off.
AC
25 September 2021
Comment from uk.trustpilot.com
Can only agree with the other reviews - happy to take your money - not very happy paying out. Use all sorts of delaying tactics to stop you getting your winnings.Should be closed down.
Susan Reid
25 September 2021
Comment from uk.trustpilot.com
I keep getting emails supposedly to links from this site offering free spins, It looks like a scam but even if it's not I don't gamble and would rather gouge my eyeballs out with a spoon than click on a dodgy link.
Sumon Roy
24 September 2021
Comment from uk.trustpilot.com
I did withdraw somemony on 18/09/2021I still didn't receive the money yet I trying to call 888 costumerservices they told me to upload my I'd and bank card however I did exactlyhow they say but still not processing for that I called again in customerservice no one can tell me what's going on they just saying my bank cardit's not valid, it's just jokes for me because same bank card I used forPayPal and I used PayPal account in 888 deposit. It's really not expectedfrom 888 it's really make me insecure with you guys, I did play with lotsof other online casino never have to face this kind of silly thing,can I have attention please form management team if u can take seriously mymatter as quick as possible resolved my problem because they way we willnever trust 888 to play
Taner and karolina
24 September 2021
Comment from uk.trustpilot.com
Another rubbish casino.
Vimz
24 September 2021
Comment from uk.trustpilot.com
DO NOT USE UNLESS YOU GOT FREE MONEY TO GIVE AWAY, NOTHING BUT SCAMMING CHANCERSThey take your money, deposit function works perfect, but then your money leaves your bank and your bets disappearTell support they say try again tomorrow as sit le not working today, only depositsTried tomorrow same thingThe site does not work, take a look for yourselves it’s as fast as a snail, but fast as leopard for depositsStealing money, luckily MasterCard dispute will be put in the unless they resolve quickly Blatant thieves, rigged games and the odds are like 90% in favour of the house, how can you have 1.28 and 1.32 on a 2 selection betImagine that on the slotsSupport Miriam absolutely no help at all DONT GO THROUGH INCONVENIENCE OF CLAIMING MONEY BACK, THE SITE IS SO SLOW
Bryson Wilson
24 September 2021
Comment from uk.trustpilot.com
Bad website, limits you, slow withdrawals if you even get them. Makes you spread your bets out over like four selections if anything over 100$.. made a prop bet nfl and guy gets hurts first quarter and no money back, most sites have a he must play half the game rule. They’ll take your money anyway they can without giving it back, stick to well known sportsbooks like bet365.com, closed my account right after the injury in the first quarter was deemed a loss, stay far away
Kay
23 September 2021
Comment from uk.trustpilot.com
Scam site...avoid!!!!Claimed my welcome bonus was 30 free 10p spins on 'book of 99', after depositing £10 & using it on 10x£1 spins, i got nothing....so much for an RTP of supposedly 99%....not even a win at all, dead spins, from yet another ? casino ?
master
23 September 2021
Comment from uk.trustpilot.com
The staff clearly do not want to be there and for customers going into the shop and giving Ladbrokes business, I at least expect the staff to be friendly. Ladbrokes, you should send in mystery shoppers to test their service out and you will see my point.
Miroslav Provod
23 September 2021
Comment from uk.trustpilot.com
Great betting side with many options to bet on pre-match or live, ranging from Football, Horse Racing to Esports.
Jamie
23 September 2021
Comment from uk.trustpilot.com
Would give this company NO stars. I have not been able to log in and went on live chat to ask why. I can not log in because as a business they had decided to close my account with no reason. Maybe because I won some money ?Thats the only reason I can think of so anyone joining dont get comfy because once you win your gone.
Malcolm
22 September 2021
Comment from uk.trustpilot.com
The best exchange very helpful
Awais
22 September 2021
Comment from uk.trustpilot.com
I'D GIVE THEM MINUS 100000 AS THEY'RE ABSOLUTELY AWFUL. WITHDREW 800, AND TOOK AGES SO I CONTACTED AND THEY SAID ITS LEFT AND WILL BE IN MY BANK WITHIN 48 HOURS, STILL NO SIGN AND SURPRISE SURPRISE MY ACCOUNT IS NOW UNDER REVIEW, THE 800 I WON HAS BEEN REVERSED BACK TO PARIMATCH AND THEY'RE SAYING IT WILL TAKE ANOTHER 24 HOURS ALONGSIDE MY ACCOUNT BEING REVIEWED AND RESTRICTED. AVOID AT ALL COSTS.
Alex
21 September 2021
Comment from uk.trustpilot.com
Worse site ever even 2 pound stake or higher hit bonus more then 4 5 takes n still no more then 20 pound conning people never play this site worse EVER
abi Habib
21 September 2021
Comment from uk.trustpilot.com
you can forget winning anything in this garbage casino
Hayley
21 September 2021
Comment from uk.trustpilot.com
Lyndsay was a fantastic agent, she helped me with multiple issues I had whilst signing up for the welcome offer. Excellent customer service!
LittleMissNatasha K
21 September 2021
Comment from uk.trustpilot.com
A sister site of Prime Slots have been waiting for a response for over 6 days regarding a technical fault that is across all their sites. I have asked several times if real money winnings should credit bonus pot they do not listen or help and now keep getting told to contact them to no response. I will be complaining thorough the gambling communion after seeing all these complaints
customer
20 September 2021
Comment from uk.trustpilot.com
Really like novibet and the selection of games they provide. Personally had no problems myself with regards to games not paying or verification issues and always get a relatively fast response whenever I have contacted support. Withdrawal times are fast and would imagine the only reason anyone gets issues is because they haven’t followed the correct procedures. Bonuses could be a bit more rewarding as other sites do seem to offer more appealing bonuses but that’s just me.
Jay Jay
20 September 2021
Comment from uk.trustpilot.com
Marathonbet are simply liars. The say they have great bonuses and promotions but I’ve deposited £1262 and only received a £1 free bet. I even entered the bonus20 offer for new customers but never received any welcome bonus. I emailed them over a week ago with an issue I have as every time I deposit they automatically log me out and I was told on the phone that he would speak to and escalate it to the relevant department but the issue still happens and they now refuse to fix it as they say the issue is with my device but I explained that it happens on all devices and even devices I do not own so that’s the sort of company you’ll be dealing with. Don’t do it. Fraudulent and extremely rude company. Steer clear
Peter Waddington
20 September 2021
Comment from uk.trustpilot.com
Terrible company made the mistake of opening a new account for horse racing deposited £50 realised sports betting didn't include racing wow who would have thought that ,the trouble I had trying to get my deposit back, well just read all the other reviews they tell a true account of what you have to go through.
Deuce Holedm
20 September 2021
Comment from uk.trustpilot.com
They froze my account, told me not to worry, went back after two years and said I never had an account and I did they would charge for not using the account
Richjames
19 September 2021
Comment from uk.trustpilot.com
Absolutely shocking casino. I have been with them around a year. I made a withdrawal of £80 but then they required extra verification procedures. It’s just a sham of a company. Hopefully will get my withdrawal it’s not a lot of money but it’s the priceable they are happy to take my money and I will be closing my account for good. I now use Mr Q withdrawal is more or less instant and never an issue to withdraw up to 48 hours to withdraw to PayPal is a joke that’s not including if they ask for extra documents etc. AVOID AT ALL COSTS
Paul Martin
19 September 2021
Comment from uk.trustpilot.com
Don't play this site. Its easily one of the worst,If not the worst. I play a lot of online sites and have a very successful track record. I play one or two games a certain way which limits loss and can produce high returns. On this site however zilch. I have spent over £1500 and never have had any win. I am lucky its not a problem as the last £300 was lost deliberately checking out the gaming to be sure. Its a total con. They claim to be protecting you when the losses mount up. In fact they are covering themselves. I don't mind a game even where the odds favor the house 60/40. This is honestly nearer 95% in their favor. Avoid.
Christine King
19 September 2021
Comment from uk.trustpilot.com
Trying to send documents very difficult don't normally have problems they let you add monies but not withdraw no contact no for help monies just sitting their waiting to be withdrawn I think this company is a bit of con
ismet oztoprak
19 September 2021
Comment from uk.trustpilot.com
hello mr. green teamYou are not doing well, as can be seen from the customer reviews.
Neil Lane
19 September 2021
Comment from uk.trustpilot.com
This is a scamming site, I sign up to genting casino for a bonus offer. I deposited £20 and should have got another £20 money added to my account which didn't happen. I Messaged them and they said it was a management decision that I won't get the bonus. I asked multiple times for the reason behind why I can't get the bonus and they won't give an answer.
Matt Womble
19 September 2021
Comment from uk.trustpilot.com
Not been on my account since may Logged on today 19-9 found 200 there got it up to £2000 didn’t deposit a penny for 5 months then RANDOMLY now they want enhanced verification of mh deposits lmaoThey had 5 months to do that didn’t care coz I lost .. not deposited won and now they want it .. WRONG , DODEY AND ONV A SCAM
RSS Fast food
19 September 2021
Comment from uk.trustpilot.com
At this stage I feel like they are some what close to being scammers . I had very high hopes when I saw they are part of me green. Lost a lot on money when I made withdrawal of approximately half of the amount I deposited on same day. Received approval confirmation next day which was on 7th September. Since then been casing them and according to them it’s been paid. Provided them with bank statements. End up getting confirmation from bank that I had no block on receiving money. But my money is no we’re to be found by them. Every time I had contacted them been told I will have a reply and it’s over 2 weeks. Looks like in the end I have to probably reach ADR or submit small business claim. If they delay is further I might end up submitting winding up petition. Highly unprofessional and had least ending up losing high end customer for them and mr green.
Jacob Isabel
19 September 2021
Comment from uk.trustpilot.com
Scam! It was a litigation firm I reported to online got back my loss.
Maurits
18 September 2021
Comment from uk.trustpilot.com
Betclic is pure scam. They closed my account after i made a little bit of profit. Also they let you pay 5 euro under a 15 euro pay out. I had only a few days to pay out my money, so i wanted to bet quick so i could come above the 15 euro and i had bonus money. Than i got a pop up i could not bet while i had reach my max bet ammount. I only bet with 40 euro max per month or so and had the max protector not selected, but off! This is pure stealing. After i contacted the customer support yesterday, i only got a standard answer like they didn't read my complain. And now, i can't even unsubscribe to their newsletter! There are other betsites that are better. So dont make an account on this one! Be smart!
Mark Dowding
17 September 2021
Comment from uk.trustpilot.com
Do not use this company.I have been waiting 5 months to withdraw £18, then the payment failed because my card had changed now I have to go through a thousand hoops. It cost me over £18 in my time to get to this point.Avoid at all cost horrific experience. Stay with B365 or similar.
Ajs Aj
17 September 2021
Comment from uk.trustpilot.com
Closed my account waited if 4 weeks for my withdrawal stay away rubbish games
julian ridsdill
17 September 2021
Comment from uk.trustpilot.com
Terrible betting company. They did the daily spinny free thing. I won around 50p , then played it on Frankies Jackpot Slots. For a penny a go. This is purely for fun, stops me watching TV. Guess what I won £2.92, yep £2.92. As a result of this I get an email saying I have been booted off. What! or what sort of company sees me as a threat towards there profit, its unreal. Anyway "PARTY POKER" get stuffed, your scumbag sour losers who cannot cope with the mildest of bets making a tiny tiny profit. Bad loser idio@TS treating loyal customers like scum. Go boil your heads "PARTY F@CKERS"
gatla rajesh
17 September 2021
Comment from uk.trustpilot.com
waste playing in this dafa site they literally manage the games . it's better to play in Betway and raj bet .
Jamie
16 September 2021
Comment from uk.trustpilot.com
Brillant site. I was able to play a bery good selection of gamesEasy to deposit and easy to withdraw (very quick withdrawal time)And very good responsible gambling care. I have a limit on my account and its not much but I reached it and they sent me a survey out to see how I was doing and because I answered on the servey that I reached my limit and within 1 hour they phoned my to do a check to see if I was ok as a reached my limit. Bare in mind my limit is £20 and they was still checking upSo in my eyes they take care of the players and so friendly on the phone. I would love to know which other company does a call to make sure there players are ok.
Colin James
15 September 2021
Comment from uk.trustpilot.com
Betsafe initial deposit was taken away after 14 days, which was spelled out clearly in the Terms and Conditions, but what wasn’t told in there specifically was that any winnings deemed generated from that bonus deposit will be withdrawn from your account as well as the bonus. Put a bunch of bets down in the first couple weeks, ended up not quite breaking even, and then wake up to see $420 of my $575 gone from my account.
Najm
15 September 2021
Comment from uk.trustpilot.com
I really trust royalpanda Whats wrong with you guys I always when I win I withdraw money without any problems and money reach my bank account within 1 min
dakingslots
15 September 2021
Comment from uk.trustpilot.com
Scam casino almost 1 year now and i am not able to withdraw a single they give you free spins but the wining in free spins are in pennies whenever i deposit in novibet.co.uk casino i got rigged i am almost 10k down but there is no loyalty programme on novibet. Shameless people.
Justin
15 September 2021
Comment from uk.trustpilot.com
DO NOT USE !!!!This is by far the worst betting firm I've ever used, owe me money and no paying, there customer service is shocking.....Stay away people
Brian F
15 September 2021
Comment from uk.trustpilot.com
Do not join this site. They offer 100% match and free spins. When you don't get them and complain on there chat site they log you out. Disgusting rip off merchants
Marc
14 September 2021
Comment from uk.trustpilot.com
So far Betregal has been great for me. Deposit via Interact, withdraw with Interact has been simple no problems. At this time nothing less than 5 stars. Hopefully they continue the good service. (storagecoventry) at Betregal
Axel L
14 September 2021
Comment from uk.trustpilot.com
sadly my experience with this bookmaker is disappointing given the exhaustive due diligence that this company applies regarding customer verification ONLY when you withdraw, not depositing. I perceive a lack of pragmatism and common sense and you should up your game
Tok Das
14 September 2021
Comment from uk.trustpilot.com
Bwin is an good website, do not look at those trash fake reviews! They are paying our money when you win, but they are paying it to late it takes 1 weeks, thats why I give 4 stars and not 5.Customers is also great they help you with anything out 24/7 open.
Patric
14 September 2021
Comment from uk.trustpilot.com
Genuinely impressed! Deposited £40 and won £250. I was a bit concerned after reviews here but needn't have been. Withdrawal method is a bit different, although the original £40 was back in my bank almost instantly, the remaining 210 a few hours later. No issues at all, great casino so far.
Nathan E
14 September 2021
Comment from uk.trustpilot.com
Withdrawal time is horrific, not only did i have to jump through a thousand hoops to submit the appropriate paperwork, ive been waiting nearly a week for a paypal withdrawal which is alleged to take 24/48 hours on their website, customer support just says im priority for withdrawal, absolute sham of a site. im considering contacting the UKGC
John Lea Chapman
13 September 2021
Comment from uk.trustpilot.com
I have a pending withdrawal of £2800. They asked me to send in proof through for the PayPal I used which I did via email… 5 days ago. And it’s now 5 days without reply! Live chat isn’t live chat as no one ever responds. Does anyone know how to get through to them? I fear they’ll just never respond to me!
Tony Hardaker
13 September 2021
Comment from uk.trustpilot.com
Don't waste your time or money on them - you're not meant to take any money from them and their Customer Service Team is unable to provide a customer service. Like everyone else, I was forced to close the old Genting website, which I'm sure had unused Reward points, but any unused Reward points didn't transfer over to the new website (same login details and a Welcome Back message) and bizarrely, I was denied access to the new site welcome bonuses. Why? All I get from Genting 'Customer Service' is that it was 'a management decision', but none of the managers are willing or capable of providing a simple explanation, despite numerous emails. Are the welcome bonuses only available to new customers? Did I win too much on the old site? (Ha!) I don't think Genting care a jot about their customers (who contribute to their wages) and I'd bet my last 10p they won't respond to this glowing review with anything other than 'it was a management decision'. On the plus side, I discovered S*y V*g*s offer a great welcome bonus to everyone, and no wagering requirements. Still needed to provide photo and address ID, but they all do. Genting is now removed from my website Favourites, and is unlikely to be reinstated any time soon.
Alec
13 September 2021
Comment from uk.trustpilot.com
Modern platform with fast documents verification and withdrawals actually not bad, they took 2 days for me. reading these reviews does create questions but I have no reason to believe these people will scam you based on my experience. To lose a Gaming license is not worth the risk
Jonny Dinsdale
12 September 2021
Comment from uk.trustpilot.com
Lure you in with free bet boosts then do not pay out... disgraceful! Do not bet with this scam of a betting company.
Hieu
26 September 2021
Comment from uk.trustpilot.com
got pair of AA 20 time, and nomatter how i played them, going all in, or zlow call, i allwayz get beat by ztraight, 3 of kind, fluzh and all kind of bad handz like j 3 ofzuited and they hit the fluzh with one card, i literally only lozt with pair of AA, eveen i went all in with AA againzt 10 10, they hit the 10 and get tripz, itz weird 888 they want you to play bad handz to win, cauze i zee alot of bad handz winz over zuper good handz, i dont get it, 888 make me think i dont know how to play poker i feel like.
got pair of AA 20 time, and nomatter how i played them, going all in, or zlow call, i allwayz get beat by ztraight, 3 of kind, fluzh and all kind of bad handz like j 3 ofzuited and they hit the fluzh with one card, i literally only lozt with pair of AA, eveen i went all in with AA againzt 10 10, they hit the 10 and get tripz, itz weird 888 they want you to play bad handz to win, cauze i zee alot of bad handz winz over zuper good handz, i dont get it, 888 make me think i dont know how to play poker i feel like.