BetNeptune PLAYER REVIEWS(3280)
Bermund Carelse
29 April 2021
Comment from uk.trustpilot.com
Crazy time was one of the best evo games when it launched, now its just trash. bonuses are weak and they need hosts that can keep ppl in the game.. Im telling you ppl dont rate more than 2 its trash. u just throwing ur money away..
Pauline Welford
28 April 2021
Comment from uk.trustpilot.com
Lying cheating scammers avoid
Stuart Rutter
26 April 2021
Comment from uk.trustpilot.com
Please do not put any money into this site.I have had £3,000 in there for 4 months, never placed a bet, and always replied with the documents they need. They can take up to a month per email, and always seem to find a reason to require further documents, to keep your money locked in their hands. I gave up 4 weeks ago, and have had a pending withdrawal of £3,000 for that time. I will give them the benefit of doubt of being incompetent and understaffed, but without that, it looks like a scam, to hold your money for as long as they can under the guise of verification checks. This site, amongst many, stands out as a complete disgrace.
Andrea Hymas
25 April 2021
Comment from uk.trustpilot.com
Absolute shysters and Charlotte in customer service complaints is a liar. I have lodged a complaint with the gambling Commission in the UK about these scammers.
Gerard Lane
23 April 2021
Comment from uk.trustpilot.com
They never paid me me my welcome lile I received with all of the other bookies. Further the minimum withdrawal is 30 euro and they only allow you to withdraw in round euro amounts. Avoid at all costs
A A
21 April 2021
Comment from uk.trustpilot.com
If there was a zero star option id have chosen that!The worst company in my experience. Requested withdrawal but got cancelled as apparently they cant send money back to a card. 5 weeks of chasing and i get a different response on a different day. see transcript below :-)3:50AgnieszkaI see. I can see that at least were sent over a 3 day period13:50Mewhat?13:51AgnieszkaSorry, at least 2 emails were sent13:51Meso emails were sent?13:52AgnieszkaYes13:52Meso you made a mistake in saying none were sent?13:53AgnieszkaYes13:53Mecan i speak to someone else please?13:54AgnieszkaThere is no one else on chat13:54Mecan i request someone to call me?13:55AgnieszkaWe do not offer phone support I'm afraid13:55Meyou guys are a joke of a company - whos your chief executive?Im still waiting for a response to my last question at 13:55 lolGod only knows how they got a license but then again the GC is joke in itself.The whole operation stops when team leaders go on leave apparently.Nobody can give a straight answer and everything is apparently sent via email but if you dont receive the emails then you cant blame them as their system is working fine :-)
I am A Londoner
20 April 2021
Comment from uk.trustpilot.com
Topped up £30 did not even win £2
Rod Stoneman
20 April 2021
Comment from uk.trustpilot.com
I have been owed over £2000 now for two weeks every day they ask for something elseBank statementUtility billPassportBank card Bank statement The list is endless you will not get your money do not use these please
Lisa Morris
19 April 2021
Comment from uk.trustpilot.com
Stay away from this gambling site. 13 days ago I won a substantial amount of money. They let me withdraw and they have left it as pending on the site and then blocked my account. The only way you can speak to someone is threw live chat. They asked me to send relevant ID which is fine but I ended up sending it four times as you can’t speak to the same person on chat all the time which is very annoying. Now they are saying they are doing extra checks and my money is with the relevant department. That’s a joke they’ve been saying that for days. They said they are checking for money laundering again just another delay tactic I don’t think the have any intention of paying me out. As of 10 minutes ago I have contacted a solicitor. I’m willing to go to court and the papers if this does not get resolved shortly. How do people like this sleep at night. They were fine to take my money but will not pay out.
James
17 April 2021
Comment from uk.trustpilot.com
IDENTITY THIEVESDo Not Bet with them.Each time you make a withdrawal they ask for your driving license, bank statements etc even after you have fully verified your account upon opening.IDENTITY THIEVES
Steve
17 April 2021
Comment from uk.trustpilot.com
Do you bet and wanna win?Do you bet and wanna win, here is the opportunity for you to make money and gain your financial freedom with betting tips, I actually met a guy called ALEXDURKI_ who changed my life with fixed matches and betting tips, honestly right now, am close to becoming a millionaire and I would really suggest anyone searching for betting tips to message this guy, his the best I have seen
Margaret H
15 April 2021
Comment from uk.trustpilot.com
I did eventually manage to withdraw my funds that I had legitimately won - after countless efforts and months - thankfully due to an anti-scam change in the law I was able to withdraw all my winnings. Redbet's HQ is 85 St John Street, Valletta. I had read all about this address in the Panama Papers coverage but unfortunately didn't make the connection. Pity! There are many fabulous gambling websites, why use this one?
Bryson Wilson
15 April 2021
Comment from uk.trustpilot.com
Last review here as i closed my account, don't go here if you want to live bet either, all live betting goes off daily for hours at a time, i threw 200$ dollars on and couldn't even bet on what i wanted to bet on because of the live betting, just closed my account afterwords.i suggest sticking with more well known websites like bet365.
Mohammed Fraz
12 April 2021
Comment from uk.trustpilot.com
OK wish they had more markets and matches football wise but I won £55 paid out next day to my account
dino broom
12 April 2021
Comment from uk.trustpilot.com
I have a lot of time for their personal touch - Someone phones you when you sign up to make sure you understand spread betting. Then the other week i made an impulsive and out of character series of fixed odds bets on one outcome, a few days later i got a personal email asking if i was happy with my bets and could they help if it was a problem. great to feel like they're actually looking out for you rather than just ticking the boxes
mahmoud asgari
11 April 2021
Comment from uk.trustpilot.com
Best to stay away from RaceBetsAs with the other negative reviews, they let you sign up, deposit freely but turn even a small profit and you get limited to SP prices only. When i say small i mean it it too (£0 in my case!). Complete sham of a company...they don't pay nothing only cheating
Michael Josephsen
09 April 2021
Comment from uk.trustpilot.com
Dont play on this site, they cheat very Mich!
Burak Ünal
07 April 2021
Comment from uk.trustpilot.com
Hi All,Actually i was scared to deposit after i read all this negative reviews but i even made a withdrawal request just 5 min. sfter i deposited,just because there was no tennis sportsbook.They provided really good customer chat service amd i received the money into my account just in 2 days.
Terry
05 April 2021
Comment from uk.trustpilot.com
Amazing website and quick withdrawal. The only downside no horse or greyhounds betting
igor diniz
05 April 2021
Comment from uk.trustpilot.com
My worst mistake was opening a Betclic acc, I have been trying to withdraw for a month now and all they say is that the payment will be approved soon.
Dimitris Gerodimos
05 April 2021
Comment from uk.trustpilot.com
limiting you without telling is sure
Nigel Peddle
05 April 2021
Comment from uk.trustpilot.com
Had an account for years until one day to my horror I realised what an absolute con they have in their locker. If you bet on a race on the distance thea horse wins by you are only payed a maximum of 30 lengths. On the race in question it won by 69 lengths. Can't bet with those people absolute joke. Over the period you can only lose.Not for me thanks.
Peter R
02 April 2021
Comment from uk.trustpilot.com
cant play games between 12 and 8 am damn snowflakesworse than that you have to send in proof of income and i havent even bet £500 with them yet
Bekam Yaka
01 April 2021
Comment from uk.trustpilot.com
I opened a new account to try out the site..After i deposited 10 €, won 50 €, and made a withdrawal test of 20€ to see how fast they are but guess what , it's almost 2 weeks gone and not any sign of the 20€ , i wrote them email but never got a reply ,.How weird isn't it !?!So what if there where a higher amount and they dont even reply or smth.Stay away from this site , never had such problem with many different sites.My username: bekimlatifi91All the best playerss
H
28 March 2021
Comment from uk.trustpilot.com
Complete scam. Withhold withdrawl with same repetitive message of wrong documents. Customer service non responsive. Do not, I repeat do not use this bookie.
Nick
26 March 2021
Comment from uk.trustpilot.com
Thief’s. Cheats. Scum. Scam. They make ALL withdrawals unavailable and still allow deposits. You may as well sign your money over. Absolutely Terrible is an understatement.Review written from my perspective, my opinion.
B Wilson
26 March 2021
Comment from uk.trustpilot.com
Editing my last post, i put 2000$ on and actually withdrew 1300$ without problem with just a drivers license verifiedbut now i just withdrew my last 1000$ to see if they'd let you actually take profit from the siteand i got an email needing more cofirmation, weird how i can withdraw fine when im not in profit, now that i made 300$ i need more documents, will update further on if my bank statement gets verified or if they're going to make it hell to get 300$ profit from them
Richard Belcher
24 March 2021
Comment from uk.trustpilot.com
By some margin the worst bookkeeper I have dealt with. I registered, placed a bet and lost. Then didn't access my account for a week. After a week I placed some bets and won. That appears to have been where I went wrong. One is allowed to bet but not to win. The same day that I had my wins I had an email asking for proofs such as bank statements. Within a few hours of this my account was blocked and I could no longer access it in any way. When I asked why, I was told it was because I failed to answer within 24 hours. In fact I had answered after about 22 hours but whether it was 5 minutes or 5 days, there was no need to block my access to the account. I have been restricted in stakes before with other bookies. Had to jump through hoops to make a withdrawal with some. But never blocked like this. I have spent 2 weeks trying to resolve the situation. Sent many emails, predominantly to their escalations team. Still no joy. I heartily advise you to avoid this company.
Florin Benea
23 March 2021
Comment from uk.trustpilot.com
The most rubbish betting company in the world.After I play a lot of money they don't offer not even one bonus.Stay away otherwise you will regret.
Stefan Jønsson
22 March 2021
Comment from uk.trustpilot.com
worst service ever ... 18 dec. I tried to deposit 500 one did not get money in the account but deducted from the bank. talked to their customer service who said i got the money back after a short time as this was a bug in their system therefore tried again and problem came again. I am now missing 1000. and mobilebet says they are on the case but after 4 months I still have not got my money. stay away from this company and their incompetent employee.
Jamie Bennett
21 March 2021
Comment from uk.trustpilot.com
Stay away from this site absolutely disgusting customer service waiting 6 weeks to get my winning and still not recieved them they ask for security checks once you win they are quite happy to let you deposit but then bang when you want to withdraw it’s like they think. You’re robbing them don’t not use this site worst site ever to use 6 weeks later and still chasing my winnings all you get is it’s getting looked at 6 weeks on and still getting the same answer the winning is for my mam this site is what she used and still can’t get her winnings
George
21 March 2021
Comment from uk.trustpilot.com
Deposited and tried to withdraw, they told me it was a requirement that I MUST wager it before withdrawing my funds (which isn't true, they have a legal obligation to give your money back from your account, as per the gambling commission website: "Players must not be made to meet wagering requirements before they can withdraw money from their deposit balance").Eventually they acknowledged this and let my withdrawal go through, but they then immediately closed my account. They're flat out liars, best to avoid.
Gary Hannigan
20 March 2021
Comment from uk.trustpilot.com
Was happy at first with fast withdrawals and best odds. After a couple of weeks I wanted to withdraw £100 (not even in front with them). All of a sudden I was asked for a security check and was asked to provide two photo I'd and another proof of address. I sent my passport, birth certificate, a council tax bill and my photo Id of my support workers badge. I was told I needed another photo Id of either driving license, military id or national id card! As I am not a driver I don't have a driving license I've never been in the military and don't have a national Id card. I explained this when I phoned their head office but to no avail. I offered to take a selfie there and then or go on video chat to Proove it is Me, but to no avail! My only option now is I have applied for a provisional driving license at cost,and inconvenience to myself. My account has been limited to a maximum of 21p per bet on horse racing/football but im allowed to do up to £100 spins on slots and still deposit what I want?? I'm not even winning on this site? I am really upset and annoyed about this matter and will be taking this further to the relevant authorities. The slots on this site are terrible And if you are lucky enough to get free spins at 50p stake you average approx £4. My name is Maria Hannigan and this is my husbands account on trust pilot as I don't have one. Myself Maria Hannigan has wrote this review and my husband has posted it for me.
john david
20 March 2021
Comment from uk.trustpilot.com
disgusting companythey take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
LuckyPlayer
15 March 2021
Comment from uk.trustpilot.com
Make an account there if you love to play an attractive quest called "find and provide us thousands of documents". Which includes all kinds all selfies, address proofs, medical certificates, marriage certificates etc. Only after that you may have a small hope that your account will be verified. But no, thanks! I would rather play somewhere else, where verification process would be more reasonable!
Shaun scalley
14 March 2021
Comment from uk.trustpilot.com
PLEASE AVOID !! PLEASE AVOID !! I gambled with Mr Green for a while nearly a year. The returns were never fantastic but I convinced myself ( as we all do ) that my luck would have to change.In 1 session I spent £1500 with absolutely no win bigger than £100.This return is appalling !! I understand completely that I’m the fool in this but I urge others to think twice before spending their hard earned cash with this site.To add insult to injury and after many months of only spending what I can afford; they, without notice place limits and restrictions on my account !! Whilst also asking me to provide proof of funds. I’m by no means rich but as a business man I’m more than able capable of budgeting my own money.After seeking advice and checking statistics i’m confident that after spending £1900 over just 2 periods of gambling I should of definitely seen a better return than £100 !! I will in due course be requesting my game play history to include in my complaint to the gambling commission.In the meantime I’ve shut my account down and I suggest you guys do the same.
Gabriel Mandru
12 March 2021
Comment from uk.trustpilot.com
They block the tickets and give you the money when they want.Are not serious..And after a while,if you win you can't bet more than 20 euro/ticket.I not recommended.
Andrew Colgan
12 March 2021
Comment from uk.trustpilot.com
Stay as fat away from bethard as possible. They'll take your money no problem and when it comes to withdrawing they'll give you every excuse under the as to why they can't. Robbing peoples hard earned money. CON ARTISTS
R Singh
11 March 2021
Comment from uk.trustpilot.com
Big Time frauds.money is not all secure as they will not give your money back and keep our money in their system for more than 1 month and put many restrictions.poor customer service.no email reply and no one revert back.Big time Cheaters and Frauds.Please avoid and don't even deposit a single penny in their account as that money will never come back to you.
Will Thomas Jones
10 March 2021
Comment from uk.trustpilot.com
I can no longer bet on a horse to place at tote odds. They have become increasingly ridiculous. A 4/1 winner pays £1-10p the place,that's the same odds for a 1/3 favourite placing. Hardly anything pays the equivalent to 1/4 or 1/5 the odds,something needs to be done about it.
john david
10 March 2021
Comment from uk.trustpilot.com
disgusting company they take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
billy jo james
07 March 2021
Comment from uk.trustpilot.com
No problems in that time until recently when they first froze account till i answered stupid questions on how we could solve problem gamblingthen i couldn't login at all. had to contact them. Got a weird, robotic note from them saying I was an unacceptable risk and that my account was being terminated. You would think they would email people at least without us having to contact themLost much more than i won there. Their loss not mine
Dean
06 March 2021
Comment from uk.trustpilot.com
As bad as Spreadex. Wish I'd never bothered with the fixed odds side. The odds are atrocious especially football and the limits derisory. And if you beat them they soon limit you Stick to spread betting and leave fixed odds to to the EXPERTS. Ps 2001 called and wants its website back. HTML isn't the go to thing anymore lol
Lyndsey
06 March 2021
Comment from uk.trustpilot.com
Opened account 3 weeks ago and never had a problem albeit getting verified is a pain but most bookmakers now do proper checks . The site is basic but if you just want to bet on sports it’s fine ,Only problem I find is when placing lucky 15s or patents it only gives you a max exposure so then I have to reduce the stake on my bet not a big deal as I usually loose any way ????I have found no issues whatsoever with payouts ? the withdrawals are brilliant I have withdrawn sometimes and it’s back in my bank within few hours which I love .no problems using site for me ?
Dave
06 March 2021
Comment from uk.trustpilot.com
They charge for deposits!!!
Willie Murphy
06 March 2021
Comment from uk.trustpilot.com
So far so good...I opened an account with them tonight...lodged 50 euro and got a bonus stratight off of 50 euro....I put a few euro on ice hockey and left the site open in the backround and I got a message...."reality check"....you have been online for x minutes...so far positive experience...and it seems a decent site in terms of usability...
Joy Okotie
05 March 2021
Comment from uk.trustpilot.com
This is not fair I won yet you guys said I lost ...please rectify this issue and give me my money
nopnopnop nopnopnopnop
04 March 2021
Comment from uk.trustpilot.com
super shady scam company. Stay away guys. there are tons of trusted companies. why messing with someone that wont give you back tour winnings
Matthew Rampley
04 March 2021
Comment from uk.trustpilot.com
They literally cannot pay £30 LOL.... god help those who spend thousands or hundreds. I dont understand how these companies are allowed to day light rob people... disgusting *UPDATE* Still nothing LOL, they have me on document delay routine, given documents 2x over the normal amount
Gambler
03 May 2021
Comment from uk.trustpilot.com
£350 in .... not one bonus in sight .... £2 spins honestly don't even bother with the site, minimal return and there are better sites out there trust me
£350 in …. not one bonus in sight …. £2 spins honestly don’t even bother with the site, minimal return and there are better sites out there trust me