BetNeptune PLAYER REVIEWS(3349)
Jay Jay
21 May 2021
Comment from uk.trustpilot.com
They charge £2.50 for each withdrawal. Read their t&cs about free bets before you join, I wish I had. Their live chat staff literally know nothing.
Mr. Greens Gimp, apparently..
20 May 2021
Comment from uk.trustpilot.com
So I tried my hand in online gambling, because casino's are still closed.First few withdrawels and deposits no problem. But when i won 1000% of my orignal deposit, they wanted documentations. After sending them more private information, they still closed my account and gave me back my deposit.If you are going to close my account and scam me out of my money, don't ask for more private info. Just tell me you don't want to pay me and can get away with it because you are based in another country. At least that way I won't have a bad aftertaste in my mouth knowing these scammer got all my private info...And no, costumer service does not help me even after dozens of e-mails.My advice guys, is to wait for proffesional casino's to open again in your area. But Mr. Green is not an option for a fun time. Great option if you have a fetish for being scammed.
Sander Van Kooten
19 May 2021
Comment from uk.trustpilot.com
Because I made a typo while making my account, my entire account got suspended after 2 years when I only wanted to withdraw my money. I’ve been a 100% cooperative and even tried to came up with a solution. Bad customer service. Now I can’t even log into my account and they have all my documents.
Sourabh
15 May 2021
Comment from uk.trustpilot.com
Froud site I was applying 18000 withdraw they are holding my money 1 year complete thye saying bank issue for 1year this is no1 froudless site plese don't play any one
Danny
15 May 2021
Comment from uk.trustpilot.com
Site is painfully slow. The bonus you dont actually get been asking an advisor where my £10 bonus is. He tells me I need to wager on a sport with odds 2.0. FALSE ADVERTISING. Avoid like the plague.
None of your business
15 May 2021
Comment from uk.trustpilot.com
I DO NOT recommend their site.Dishonest, scam, poor customer support.Stopped receiving loyalty bonus, customer support is useless. Got scammed out of $300+ in winnings.I posted again because they removed my review.Probably because I linked a different site. My bad.
.....
14 May 2021
Comment from uk.trustpilot.com
Customer support = dumb as a rock.
Ron Francis
13 May 2021
Comment from uk.trustpilot.com
Utterly useless site! No excuse for their awful web design, given how much better other bookmakers' sites can make the betting experience.
Anon
12 May 2021
Comment from uk.trustpilot.com
Limited to 86p max bet with no explanation and account barely winning. They kick out anyone they don’t think they can beat. Only want big losers and heavily restrict potential winners. Avoid at all costs.
Anon
12 May 2021
Comment from uk.trustpilot.com
Fraudsters. Limited me to £1 max bet after several bets with mixed outcomes none of the bets were untoward and on American Football which they market themselves as their expertise.Tried to find out why they cut my limits but to no avail they just hide behind some T&C’s. Avoid at all costs.
Alfie Arthur
11 May 2021
Comment from uk.trustpilot.com
Do you play betting and wanna win?Do you play sports betting and wanna win, i wanna suggest to you the best tipster on earth that i have met and i have made over one million dollars with his bets, His name on Instagram is ALEXDURKI_, and his the best i have met! Meanwhile Tonybet is the best bookmaker i have used
Dean90
10 May 2021
Comment from uk.trustpilot.com
This is my go to sports betting and casino site. I can honestly say I've not once had any problem withdrawing money or any bad experience. It would be even better if they had horse racing and some more providers in the casino section. Apart from that all good.
my name
10 May 2021
Comment from uk.trustpilot.com
best bookmaker.Always paying.
my name
10 May 2021
Comment from uk.trustpilot.com
SCAM.I've deposit $300 and i made it to $1250 then they closed my account!!!and the support blocked me in the chat.My username is yousefam
Md Nazmul Khan
09 May 2021
Comment from uk.trustpilot.com
Hallo sir class of books results
Joanna
09 May 2021
Comment from uk.trustpilot.com
If I could give these a zero then I would. Please don’t waste your money. They will refuse to give you your winnings after making you pay to withdraw and then lie to you afterwards about the status of it. They seriously don’t know what they are doing and the customer service advisors will happily disconnect if you try and resolve problems. I was told that my withdrawal had been processed from one advisor and then 5 minutes later told by a different one that I needed to send in My bank statement ! Even thought my account is fully verified. AVOID AVOID AVOID
william macvicar
07 May 2021
Comment from uk.trustpilot.com
Worst website ever !!! Deposit limit facility is a farce.
Guru Raghavendra j
05 May 2021
Comment from uk.trustpilot.com
They are not crediting my deposited money into fun88 account , simply they avoiding me by saying- we did not got your amount , but deposit is successfull i have screnshot also ,already waited more than 25 days , this site is biggest frauds , need to take an action on this site need to ban this site, otherwise many peoples will loose thier hard earned money by these 3rd class thiefs
Gambler
03 May 2021
Comment from uk.trustpilot.com
£350 in .... not one bonus in sight .... £2 spins honestly don't even bother with the site, minimal return and there are better sites out there trust me
Bermund Carelse
29 April 2021
Comment from uk.trustpilot.com
Crazy time was one of the best evo games when it launched, now its just trash. bonuses are weak and they need hosts that can keep ppl in the game.. Im telling you ppl dont rate more than 2 its trash. u just throwing ur money away..
Pauline Welford
28 April 2021
Comment from uk.trustpilot.com
Lying cheating scammers avoid
Stuart Rutter
26 April 2021
Comment from uk.trustpilot.com
Please do not put any money into this site.I have had £3,000 in there for 4 months, never placed a bet, and always replied with the documents they need. They can take up to a month per email, and always seem to find a reason to require further documents, to keep your money locked in their hands. I gave up 4 weeks ago, and have had a pending withdrawal of £3,000 for that time. I will give them the benefit of doubt of being incompetent and understaffed, but without that, it looks like a scam, to hold your money for as long as they can under the guise of verification checks. This site, amongst many, stands out as a complete disgrace.
Andrea Hymas
25 April 2021
Comment from uk.trustpilot.com
Absolute shysters and Charlotte in customer service complaints is a liar. I have lodged a complaint with the gambling Commission in the UK about these scammers.
Gerard Lane
23 April 2021
Comment from uk.trustpilot.com
They never paid me me my welcome lile I received with all of the other bookies. Further the minimum withdrawal is 30 euro and they only allow you to withdraw in round euro amounts. Avoid at all costs
A A
21 April 2021
Comment from uk.trustpilot.com
If there was a zero star option id have chosen that!The worst company in my experience. Requested withdrawal but got cancelled as apparently they cant send money back to a card. 5 weeks of chasing and i get a different response on a different day. see transcript below :-)3:50AgnieszkaI see. I can see that at least were sent over a 3 day period13:50Mewhat?13:51AgnieszkaSorry, at least 2 emails were sent13:51Meso emails were sent?13:52AgnieszkaYes13:52Meso you made a mistake in saying none were sent?13:53AgnieszkaYes13:53Mecan i speak to someone else please?13:54AgnieszkaThere is no one else on chat13:54Mecan i request someone to call me?13:55AgnieszkaWe do not offer phone support I'm afraid13:55Meyou guys are a joke of a company - whos your chief executive?Im still waiting for a response to my last question at 13:55 lolGod only knows how they got a license but then again the GC is joke in itself.The whole operation stops when team leaders go on leave apparently.Nobody can give a straight answer and everything is apparently sent via email but if you dont receive the emails then you cant blame them as their system is working fine :-)
I am A Londoner
20 April 2021
Comment from uk.trustpilot.com
Topped up £30 did not even win £2
Rod Stoneman
20 April 2021
Comment from uk.trustpilot.com
I have been owed over £2000 now for two weeks every day they ask for something elseBank statementUtility billPassportBank card Bank statement The list is endless you will not get your money do not use these please
Lisa Morris
19 April 2021
Comment from uk.trustpilot.com
Stay away from this gambling site. 13 days ago I won a substantial amount of money. They let me withdraw and they have left it as pending on the site and then blocked my account. The only way you can speak to someone is threw live chat. They asked me to send relevant ID which is fine but I ended up sending it four times as you can’t speak to the same person on chat all the time which is very annoying. Now they are saying they are doing extra checks and my money is with the relevant department. That’s a joke they’ve been saying that for days. They said they are checking for money laundering again just another delay tactic I don’t think the have any intention of paying me out. As of 10 minutes ago I have contacted a solicitor. I’m willing to go to court and the papers if this does not get resolved shortly. How do people like this sleep at night. They were fine to take my money but will not pay out.
James
17 April 2021
Comment from uk.trustpilot.com
IDENTITY THIEVESDo Not Bet with them.Each time you make a withdrawal they ask for your driving license, bank statements etc even after you have fully verified your account upon opening.IDENTITY THIEVES
Steve
17 April 2021
Comment from uk.trustpilot.com
Do you bet and wanna win?Do you bet and wanna win, here is the opportunity for you to make money and gain your financial freedom with betting tips, I actually met a guy called ALEXDURKI_ who changed my life with fixed matches and betting tips, honestly right now, am close to becoming a millionaire and I would really suggest anyone searching for betting tips to message this guy, his the best I have seen
Margaret H
15 April 2021
Comment from uk.trustpilot.com
I did eventually manage to withdraw my funds that I had legitimately won - after countless efforts and months - thankfully due to an anti-scam change in the law I was able to withdraw all my winnings. Redbet's HQ is 85 St John Street, Valletta. I had read all about this address in the Panama Papers coverage but unfortunately didn't make the connection. Pity! There are many fabulous gambling websites, why use this one?
Bryson Wilson
15 April 2021
Comment from uk.trustpilot.com
Last review here as i closed my account, don't go here if you want to live bet either, all live betting goes off daily for hours at a time, i threw 200$ dollars on and couldn't even bet on what i wanted to bet on because of the live betting, just closed my account afterwords.i suggest sticking with more well known websites like bet365.
Mohammed Fraz
12 April 2021
Comment from uk.trustpilot.com
OK wish they had more markets and matches football wise but I won £55 paid out next day to my account
dino broom
12 April 2021
Comment from uk.trustpilot.com
I have a lot of time for their personal touch - Someone phones you when you sign up to make sure you understand spread betting. Then the other week i made an impulsive and out of character series of fixed odds bets on one outcome, a few days later i got a personal email asking if i was happy with my bets and could they help if it was a problem. great to feel like they're actually looking out for you rather than just ticking the boxes
mahmoud asgari
11 April 2021
Comment from uk.trustpilot.com
Best to stay away from RaceBetsAs with the other negative reviews, they let you sign up, deposit freely but turn even a small profit and you get limited to SP prices only. When i say small i mean it it too (£0 in my case!). Complete sham of a company...they don't pay nothing only cheating
Michael Josephsen
09 April 2021
Comment from uk.trustpilot.com
Dont play on this site, they cheat very Mich!
Burak Ünal
07 April 2021
Comment from uk.trustpilot.com
Hi All,Actually i was scared to deposit after i read all this negative reviews but i even made a withdrawal request just 5 min. sfter i deposited,just because there was no tennis sportsbook.They provided really good customer chat service amd i received the money into my account just in 2 days.
Terry
05 April 2021
Comment from uk.trustpilot.com
Amazing website and quick withdrawal. The only downside no horse or greyhounds betting
igor diniz
05 April 2021
Comment from uk.trustpilot.com
My worst mistake was opening a Betclic acc, I have been trying to withdraw for a month now and all they say is that the payment will be approved soon.
Dimitris Gerodimos
05 April 2021
Comment from uk.trustpilot.com
limiting you without telling is sure
Nigel Peddle
05 April 2021
Comment from uk.trustpilot.com
Had an account for years until one day to my horror I realised what an absolute con they have in their locker. If you bet on a race on the distance thea horse wins by you are only payed a maximum of 30 lengths. On the race in question it won by 69 lengths. Can't bet with those people absolute joke. Over the period you can only lose.Not for me thanks.
Peter R
02 April 2021
Comment from uk.trustpilot.com
cant play games between 12 and 8 am damn snowflakesworse than that you have to send in proof of income and i havent even bet £500 with them yet
Bekam Yaka
01 April 2021
Comment from uk.trustpilot.com
I opened a new account to try out the site..After i deposited 10 €, won 50 €, and made a withdrawal test of 20€ to see how fast they are but guess what , it's almost 2 weeks gone and not any sign of the 20€ , i wrote them email but never got a reply ,.How weird isn't it !?!So what if there where a higher amount and they dont even reply or smth.Stay away from this site , never had such problem with many different sites.My username: bekimlatifi91All the best playerss
H
28 March 2021
Comment from uk.trustpilot.com
Complete scam. Withhold withdrawl with same repetitive message of wrong documents. Customer service non responsive. Do not, I repeat do not use this bookie.
Nick
26 March 2021
Comment from uk.trustpilot.com
Thief’s. Cheats. Scum. Scam. They make ALL withdrawals unavailable and still allow deposits. You may as well sign your money over. Absolutely Terrible is an understatement.Review written from my perspective, my opinion.
B Wilson
26 March 2021
Comment from uk.trustpilot.com
Editing my last post, i put 2000$ on and actually withdrew 1300$ without problem with just a drivers license verifiedbut now i just withdrew my last 1000$ to see if they'd let you actually take profit from the siteand i got an email needing more cofirmation, weird how i can withdraw fine when im not in profit, now that i made 300$ i need more documents, will update further on if my bank statement gets verified or if they're going to make it hell to get 300$ profit from them
Richard Belcher
24 March 2021
Comment from uk.trustpilot.com
By some margin the worst bookkeeper I have dealt with. I registered, placed a bet and lost. Then didn't access my account for a week. After a week I placed some bets and won. That appears to have been where I went wrong. One is allowed to bet but not to win. The same day that I had my wins I had an email asking for proofs such as bank statements. Within a few hours of this my account was blocked and I could no longer access it in any way. When I asked why, I was told it was because I failed to answer within 24 hours. In fact I had answered after about 22 hours but whether it was 5 minutes or 5 days, there was no need to block my access to the account. I have been restricted in stakes before with other bookies. Had to jump through hoops to make a withdrawal with some. But never blocked like this. I have spent 2 weeks trying to resolve the situation. Sent many emails, predominantly to their escalations team. Still no joy. I heartily advise you to avoid this company.
Florin Benea
23 March 2021
Comment from uk.trustpilot.com
The most rubbish betting company in the world.After I play a lot of money they don't offer not even one bonus.Stay away otherwise you will regret.
Stefan Jønsson
22 March 2021
Comment from uk.trustpilot.com
worst service ever ... 18 dec. I tried to deposit 500 one did not get money in the account but deducted from the bank. talked to their customer service who said i got the money back after a short time as this was a bug in their system therefore tried again and problem came again. I am now missing 1000. and mobilebet says they are on the case but after 4 months I still have not got my money. stay away from this company and their incompetent employee.
Nagaraj Nagarajagkt
24 May 2021
Comment from uk.trustpilot.com
No install and play because winning amount not add a frad app
No install and play because winning amount not add a frad app