BetNeptune PLAYER REVIEWS(3280)
Cyril
03 March 2021
Comment from uk.trustpilot.com
If you plan to make money with max bet limit amount of ~0.25$, then go ahead, waste your time. My experience was with their soccer offer, maybe not with most popular leagues, but still it is ridiculous. Joke of a sportsbook.
Paul Brannan
02 March 2021
Comment from uk.trustpilot.com
Terrible bookie. The cashout normally disappears when you have an accumulator on and all but one of the teams are winning. The site is very slow compared to the big bookies like bet365 and paddy Power. The people who work on the live chat are helpful though. I had asked how to open my account and the live chat assistant just said , that's your account closed. I am still waiting for my final withdrawal. With my bank , withdrawal are normally instant. For some reason this hasn't happened. They won't answer me on twitter, no one answers their supposedly 24hr customer service number. Stick to the main bookmakers and not these cowboys
Michael Ashurst
02 March 2021
Comment from uk.trustpilot.com
Incompetent and rude staff. Match voided that was part of my accumulator bet. smarkets had returned my stake within 30mins of game not kicking off. i was told my the live chat agent she would message someone about it and email me when someone responded to her but it would take up to 48hrs. Save your time and avoid this website.
Phil Andrews
01 March 2021
Comment from uk.trustpilot.com
I'm reading lots of stuff about EnergyBet and whilst I wouldn't dispute anyone else's account or experience, I can only speak for myself.I decided to take advantage of a risky promotion involving a 100% bonus which had to be wagered on multiples with a 12x rollover. As fate would have it I was quite successful and my bank built up from £25 to in excess of £400 by the time I had fulfilled the wagering criteria.Having read some of the reviews on here I must admit I was quite nervous that I wouldn't see my money, however I requested a withdrawal and within about 24 hours it was in my account, no problems whatsoever.I would have no hesitation in using EnergyBet again. Like I say I can't speak for others, but from where I'm sitting I am satisfied and happy that this is a legit and professional operation.
Cprd
01 March 2021
Comment from uk.trustpilot.com
Stay away from this scammers, if you win a couple bets they limit your account and you only can set bets for 0.25US. THEY DON'T LIKE WINNERS!
Bubu SI Atat Mohamed
28 February 2021
Comment from uk.trustpilot.com
They close my account without good reasonAs they said I been gamstop on 2019,but I been remove it on 2020 Bad service coustumer Please avoid this site Thanks
Flavius
28 February 2021
Comment from uk.trustpilot.com
Untrustworthy. They rob you of your winnings
billy smith
27 February 2021
Comment from uk.trustpilot.com
had my account three years, no problems with deposits or withdrawals. customer service was good when neededLost a bit more than I won betting small stakesThen last week I couldn't log into my account. after couple of days I got this reply"I regret to inform you that we have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers. The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk. As such, the management team have decided not to continue the business relationship. Any funds held on deposit will be remitted to your account. Please note, any future accounts registered within TGP Europe will be subject to the voiding of all winnings."Ive got account with another sportsbook under TGP like but there was no rules against it. This account ive hadlong before my pesawould give pesa a higher rating if not for this crap. these jokers should not have a license. can understand restrictions on players who win big frequently but no execuse for banning people who only make small stakes and lose less than they win
Thomas Abernathy
26 February 2021
Comment from uk.trustpilot.com
Good bonuses, nice support, interesting games
Florin Benea
26 February 2021
Comment from uk.trustpilot.com
I want to give 0 stars but is not possible.This company should disappear from this market.I don't understand why they have license.I speak only about sports.I have one bet one game remaining odd is not disappear but from min 56 no cash out.And is not the first time.I am very upset because I don't believe the reviews before I open my account.I don't think this is a genuine betting house.They trade your bet to another betting house.Stay away from this "betting house".
Mateusz Lawera
25 February 2021
Comment from uk.trustpilot.com
Recently used won 1000+ once , second bet coudnt cash out since it was perma blocked and nothing was happening had alredy 7 wins and 2 left to go , CANT EVEN CASH OUT i belive they are doing it on purpsoe and they are scammers, AVOID you will never cash out it sooner .Aswell tragic customer support and behaviour never helps plenty of problems site is lagging aswell.
Dan Hitchcock
25 February 2021
Comment from uk.trustpilot.com
Tote is doing what Tote has always done so you can't grumble about 'best odds guaranteed' or taking an early price. Tote will never be beaten on SP which is fair enough. What gripes me a bit is the place returns - you could have a winner at 10/1 which would pay minimum £11 to the £1 stake but the place part might only pay £1.30 to a £1 stake. Tends to be always a lot less than SP place odds.
kenneth Au
25 February 2021
Comment from uk.trustpilot.com
I'm not sure, why there are so many bashers of Sportingbet. How many sportbooks has that cash out feature, if you do change your mind, cancel, won't lose any money. The odds, prices are super fair, buying points, if your a serious player, Sportingbet has to be one of your outs. It seems all these bashers are the bonus whores, people that don't fulfill their rollovers. I would recommend to not have these issues, ask questions, online chat, always accessible during day, and make sure before you send money verify your account.
Rosy L
22 February 2021
Comment from uk.trustpilot.com
Don't deposit any money you will not get it back! I signed up and received an email saying 'Congratulations you're fully verified. You can now deposit and withdraw funds as well as play and bet across all our exciting games and sports'. So I placed a bet with the welcome offer and won £20.50. I had an email the day after saying I wasn't fully verified and they needed to be sent personal documents. I then tried to withdraw the money and they will not let me or even give my deposit back until I send these 'personal documents'. Customer Service fobbed me off and so I closed my account and accepted the loss. DO NOT USE!
Richard
22 February 2021
Comment from uk.trustpilot.com
Signed up as I'd read that they offered low minimum stakes on a betting comparison site. Turned out this wasn't the case so logged on to chat to close my account. When I told them the reason, I was kicked out of the chat, my account blocked and a generic email sent to tell me my account was now closed. It's now 10 days after this and I've still not received any money back. Steer well clear.
Ziggy
21 February 2021
Comment from uk.trustpilot.com
I won 5800 euro and waiting already more than 4 weeks for my verification. Can't withdrawl my money, can't make new bets. Looks like a scam!
Awais Ali
21 February 2021
Comment from uk.trustpilot.com
Got blocked on registration with no reason provided as to why
Dimitrios Charalampidis
18 February 2021
Comment from uk.trustpilot.com
This is an awful company it shouldn't allowed to operate. They are racists and discriminate customers. I created an account, deposit funds, send my documents, verified my account and placed a bet. After 2 or 3 months that I wasn't betting at all I logged in my account and I received an email from them that they wanted to know how much money I could afford to spend, time I spend on gambling, where I find the money to gamble. I answered. They demanded my bank statements and restricted my access to my account. I send everything to them and they came back to me:Dear Dimitrios, I regret to inform you that Fun88 have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers.The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk.As such, the management team have decided not to continue the business relationship. I demanded to learn more. What was the problem, what I did wrong and they kept telling me their decision is final and they couldn't give me more information. I kept asking until they told me:Our systems have flagged your withdrawal due to lack of turnover, £600 was deposited and only £8 of this has been staked, can you please provide an explanation for this?Avoid them. You will loose your time and if you win I doubt they will pay you and will find a reason to void your winnings. They blocked my account without even betting. Do you imagine what they would do if I had win?
Chris
16 February 2021
Comment from uk.trustpilot.com
A few years ago I won quite a large bet with this company around £7/8k. They accepted the bet before the event the event ran and afterwards they told me due to a pricing error they won't be paying me, i asked at the time have all bets been void from the event then for other people who would have lost there money will they be told about the pricing error and be given a full refund and they wouldn't tell me so they could have just voided the winning side. This had also happened to a friend of mine using Sporting Index. I spoke to a manger at the company after and he offered me a few hundred pound to not follow up on this i declined and never saw a penny, If you want to bet money and then know afterwards if you do well there's a chance you're not going to get paid i would highly recommend Sporting Index as they offer that.
Keith Summers
15 February 2021
Comment from uk.trustpilot.com
OK, I give honest reviews.I gave myself a short holiday from the platform through frustration of the software. Then they send me an email to say are you happy gambling. So the real truth is I'm happy, however not with your Odds software which is beta, circa 1990.1. You will never be able to place a bet on a horse race if the advertised off price has gone. The market just disappears, let's say the Grand National is two minutes late off, you have no chance of getting a bet on. 2. The cash out on odds is a laugh. Example. £25 win on a even money pre race. 2 minutes before the off, 4/6, offer... £17. That's a joke right?3. Sometimes your never ever sure your bet is taken, it gives no indication a trader maybe checking it... So you may inadvertently hit enter twice.. DON'T!You will find you have 2 or 3 bets stacked for the same bet. See 2 to try and get out. 4. The update on "in play scores and cash out" is very very slow, you try n cash out when the scores are in your favor? Not a chance.So SI don't assume people who may leave or holiday from your platform have issues, look closer to home at the service you offer. I gave two stars for the indices part of the platform, They are just about OK but nothing to right home about. User SKU61
Darren Smith
15 February 2021
Comment from uk.trustpilot.com
Their customer service is non existent. You send an email and are lucky to get a response at all, certainly not on a time frame to resolve any issues. They have no Ap and their golf markets are very misleading, always defaulting to “outright” markets that are the most lucrative for them (e.g. you think you are betting on the outright of a golf market but it defaults to a “six shooter”. I would strongly advise anyone not to open an account with them as there are far better alternatives which thrive on customer service and experience
JT
14 February 2021
Comment from uk.trustpilot.com
when your losing they are happy to take your money, when you start winning they lower your bets allowed to a minimum... start losing again and they allow you to bet higher again..complain and they a rude and ignore you then they close your account
David
14 February 2021
Comment from uk.trustpilot.com
Joined today. Made two deposits. Received no welcome bonus. Went on live chat. I was told that management had decided not to give me a welcome bonus. Chat host was very unhelpful. I asked him to close my account.
amy
13 February 2021
Comment from uk.trustpilot.com
embarrassing Signed up, went to place a bet, max bet £1 traders decision , i literally signed up a hour ago and not even deposited ... WOW
jem watts
13 February 2021
Comment from uk.trustpilot.com
Crap customer service. Placed a couple of bets with them. Won some money and went to bet on my team for this weekend. I was told I could only bet 87p. Went on live chat they said it was a tech error and they would get it fixed. I then received an email saying I was banned under their sites terms and conditions. Megan then sent me a link to their entire terms and conditions (there’s a lot). Without actually pointing me to what I’ve done wrong. Might as well not bothered to respond to me. Oh well. I’ll take my custom back to proper bookies. Since they can’t be asked to explain stuff properly. Not the end of the world cause I’m not much of a gambler but don’t appreciate rubbish customer service. i enjoy the occasional bet especially during lock down. Probably because I won £50 on a free bet when my bet lost. If you don’t want me to use it don’t send it.
David Hughes
12 February 2021
Comment from uk.trustpilot.com
SERIOUSLY IF THERE WAS MINUS STARS THIS COMPANY WOULD BE AT THE BOTTOM OF THAT. and i haven't even lost any money, but where to start after criminally easy signup, ( if your a money Launderer come here) after negotiating an insanely complicated and annoying platform guess what THERE IS NO HORSE RACING!!!! one of the single biggest betting markets is not there,, this was confirmed after messaging them. so ok I thought I will withdraw my money which thankfully was only £10, hey but guess what, they charge £2.50 for every withdrawal.. back to the Platform it is simply full of low liquidity sports and Inplay virtuals, with two blokes in separate low lit bedsits trying to prove they are Champion Leauge Contenders.. I saved the day by finding a low level live tennis match in Russia and made a Back bet on the outsider and a Lay with Matchbook because I refuse to just let them walk away with my Tenner or charge me £2.50 to get my money back GRRRRRRRRR
Toni Vähämäki
12 February 2021
Comment from uk.trustpilot.com
I opened a game account for Betclic earlier this week. I did everything as requested i.e. I registered, I verified my account via email, I sent my document successfully. I won and tried to cash out 580 euros. The repatriation should have been completed by Betclic within 48 hours. However, this did not happen and at 60 hours I asked for the last time why my repatriation is still waiting in the state. An hour from now on I received an Betclic email that read like this and after that nothing else came from there. There was therefore an e-mail in breach of section 6.1"Dear Toni,We are contacting you to advise of the definitive closure of your Betclic account. After review, it was determined that the information you provided upon was registration was false or contained errors.Indeed, according to our Terms & Conditions, to which you agreed:6.1. "The personal information that we reserve the right to require for registration is: first name; surname; gender; date of birth; place of residence; email address; phone number; language, currency, passport or ID card number and secret question. You will also be required to provide login details of your choice, namely a username, password and an answer to the secret question which will be kept by us. It is your responsibility to ensure that all the details provided by you on the registration form are accurate and kept up to date as we are required under applicable legislation to cross-check the details entered by you with identity and payment documents for the purposes of verifying your identity".We invite you to create a new account using accurate and verifiable information.Thank you for your cooperation.We hope this email finds you wellBest regardsNow, I do not know what point I have detailed violated, or I would have wanted to know whether I may have given incorrectly, for example, address information, etc. Of course, everyone happens to human errors, but it would have been nice to know that what I've done wrong.
realxxx
11 February 2021
Comment from uk.trustpilot.com
The reviews here speak for themselves, I even don't want to add something you can look down and see all you need to avoid this s**tty site.
Chris
10 February 2021
Comment from uk.trustpilot.com
These aren't a scam but there are far better sites in terms of bonuses. They offer you nothing regardless of loyalty. There really are better sites around.
Nic
10 February 2021
Comment from uk.trustpilot.com
I've been with betboro now for a while and I have had no negative experiences with them. I've received a friendly customer service and specially all their offer is really interesting for me. Comparing to the other bookies I also use, they are offering huge markets and also many lower leagues around the globe. Although I have seen and read the comments, I wanted to give a try and for me it was worth to do so - I'll stay with betboro.
ThePunk
09 February 2021
Comment from uk.trustpilot.com
Blocked on registration, didn’t even get a chance to sign in! Received an email saying I wasn’t eligible, despite not even having started. Gotta laugh at companies like this. :-))Reading the reviews on here I’m glad they blocked me before I put my money in. I regard it as a lucky escape and would caution ‘buyer beware’. If I had read these reviews first I wouldn’t have attempted to join.Edited to add: despite the comments below, I DID provide the information requested by Trustpilot to verify my account. So my comments stand.
Craig Smith
09 February 2021
Comment from uk.trustpilot.com
For your own sanity do not use this company! Website is very slow with many glitches, constantly crashing. It is easier to get blood out of a stone than it is to withdraw your winnings, they make you run around in circles requesting many documents, changing the withdrawal process on you etc. I went to withdraw money and the only option to do this was by wire transfer, 2 days later they emailed to say it had to be changed to visa but no option to cancel the transaction etc. This company is a joke, will be reporting them to the Gambling Commission.
marc galbraith
09 February 2021
Comment from uk.trustpilot.com
i invested £70.000 with sports index which is part of the sporting index group , these crooks have stolen my money , they are are running a scam and fraud to take your money, they will offer bounses to get you to go into the scam investment then hold your money to ransom and will refuse to release your funds unless you pay there made up fees with high presure sales calls from simon hunt who is nuthing more than a high presure sales man , you will loose your money saty clear of this group of sporting index and sports index io of compaines
Seán
09 February 2021
Comment from uk.trustpilot.com
Mr Green is a flashy and attractive casino site that draws you in. I won significantly less than I would expect off the slots and realised this was a bottomless pit I wouldn't waste any more money on.I was disgusted that Mr Green charges you just to withdraw your OWN money. No other site I use does such a thing. I would recommend sticking to PokerStars at least they don't try this underhand tactic.
Darya
08 February 2021
Comment from uk.trustpilot.com
SCAMMERS DO NOT USE!! Have stolen 70k of money.Do not use or trust this company.They are holding onto and stealing 70k of my business partners money. They will not release the money and are just trying to take more money of us in order to release the money already owed. We WILL take legal actions to resolve this but want to warn any others to not get caught in the same trap!!
allsam18
07 February 2021
Comment from uk.trustpilot.com
I have been using it successfully for sportsbetting for over 4 years, after pinnaclesports closed their site for many countries. Also i have it connected to my 12 years old pokerstars account with free transfers between them. Just think about it, does Pokerstars with millions of rake collected daily need to scam customers ? Do You know how You recognize real broker ? They don´t offer free bonuses.
Worf
07 February 2021
Comment from uk.trustpilot.com
Max stake limited to £0.21! This is the worst bookie. Stay away from Marathonbet. Don't waste your time!
Gerben Bakker
04 February 2021
Comment from uk.trustpilot.com
Convenient service
Essien
04 February 2021
Comment from uk.trustpilot.com
Marathonbet is a good bookmaker and I will forever be grateful to the company. I don't why people are complaining of limited amount of money given to them by marathonbet. Try others useless and criminal bookies like parimatch then you will realise that marathonbet is friendly to customers
Xiaolei Chen
04 February 2021
Comment from uk.trustpilot.com
the gaming is excellent!
TrustyPunter99
02 February 2021
Comment from uk.trustpilot.com
verified my ID & address. played a bit, had some bad luck, lost. refilled my acc and suddenly they want source of funds - alright fairs I send them my betslips which I won somewhere else and which are my source of income. they want something with my name? alright I send them transactions to my bank account. Nope also not working. They always want something else, and contradict themselves with replies that state something else than the previous one. It is an actual joke. Then they request screenshots from my transaction (sofort) to their site, WHICH I SENT THEM 10 MAILS AGO AND GOT THE REPLY IT WAS VERIFIED LOL, and I tell him "yo man I alrdy sent this but here u go" and he wants a transaction that's older than 6 months ???? Ive bee on the site for a few weeks? It's the dumbest most ridiculous process ever and they clearly want you to get tired and lose ur balance. DONT depositNow they take their sweet time and only reply once every 1-2 weeks and after waiting for ages the reply doesn't even REMOTELY make sense and they ask for something I SENT THEM AGAIN THIS IS POINTBLANK SCAMedit:so yeah got my remaining funds sent my way, acc closed, not allowed to open an acc on any "vivaro ltd." site (which I dont intend to lol), so at least no headache anymore. but damn that was painful, these support people were so useless, literally as soon as not the same person as before replied I got sent old copy pastas again and it felt like all my progress vanished into thin air. only by CALLING them I managed to even find out about the option to close my account, before that I was told that I straight up wont get stuff if I dont send them proof of ressource of funds (WHICH I EVEN DID I REALLY REALLY TRIED BUT THEY ONLY ACCEPT IT WHEN U RECEIVE 5K NETTO / MONTH OR SOMETHING ON A REGULAR BASIS? PROFESSIONAL PUNTERS DONT RECEIVE A MONTHLY PAYCHECK LMFAO! LIKE FOR REAL I SENT THEM SOOOO MUCH PROOF THAT WHAT I DEPOSITED WAS AN IRRELEVANT AMOUNT FOR ME AND THEY JUST KEPT ASKING FOR MORE RIDICULOUS STUFF I AM MINDBLOWN TO THIS DAY)but yeah, I am done for good. first site EVER for me where I do not make it through KYC ( and I DARE to access all sort of ghetto sites as u can see by other reviews lol), but at least got my cash after all. just dont deposit a four digit amount here cuz I do not wish anyone to go though that tiring process with such waste of oxygen support bots, they prolly dont ask for that stuff when u only play low amountsconclusion: stay away from that site
Sean ONeill
31 January 2021
Comment from uk.trustpilot.com
Easily the worst betting company i have ever used. They make you wager x8 before you can withdraw. Complete scam
Balaji Sugumaran
31 January 2021
Comment from uk.trustpilot.com
good service....deposit instant....withdrawal 24 hrs max time....
Jorge
29 January 2021
Comment from uk.trustpilot.com
Don't put your money in this bookmaker.Frequent account locks, excess information that is not known what they will do with it
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
okay limits / support, paymetns no issue as well as kyc. U will get limited at some point. nothing special but legit
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
sbtech aint great, nor horrible of a provider. ok limits, ok coverage. support also decent. kyc & payments no issues at all. will get limited if ur a winner. as so many sites out there mediocre but legit
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
mediocre odds, mediocre limits, but legit. won abit, got limited fast, but after fast KYC paid. site is laggy as fk, support decent
Karlo Vincetic
29 January 2021
Comment from uk.trustpilot.com
Lol you guys weird saying for every betting site its scamm no its not its just you guys lose the money and now crying its like best site good odds good matches its fast withdraws and its everything perfect just plss add more bonus myb but still its bwst site i ever tried
Arpita Singh
28 January 2021
Comment from uk.trustpilot.com
Very active, I like it overall, this site is way better than I thought, Wish I found this site earlier, keep it up 12bet.
John
04 March 2021
Comment from uk.trustpilot.com
Good bookmaker - they offer a lot of sports, many games and also my favorite casino game :)please betboro offer more payments and then I'd give you 5 stars.
Good bookmaker – they offer a lot of sports, many games and also my favorite casino game :)please betboro offer more payments and then I’d give you 5 stars.