BetNeptune PLAYER REVIEWS(3280)
alex
25 January 2021
Comment from uk.trustpilot.com
I usually play with the more established bookies. Wasn't sure about registering with betboro given the negative reviews. Registered and deposited recently, all seems ok. The verification procedure was straight forward and my account was verified before I was able to deposit.Shortly after I've also received an email where betboro advised me about the deposit limits available on the platform, and also the time-outs and self exclusion periods available. I would advise on adding some promotions as there seems to be none at the moment. Apart from that, all good.
Tyler
22 January 2021
Comment from uk.trustpilot.com
SCAMWhy not invest in bitcoins instead of wasting money on casino? i suggest you try www.primetrustcoin. io they're easier to deal with and pay out promptly.
bigtina Ellis
21 January 2021
Comment from uk.trustpilot.com
My husband has been trying to withdrawal his money since October 2020, when he received an email saying UK sites were no longer going to be able to bet with them. His account was verified but he was asked to send a picture of himself with his passport. This he done but told not clear, he has spoken to 9 people on chat, one person 3 times, they say his picture isn't clear and they cant read his passport. Well he and I can read it on my phone! He has emailed them to complain in December ...no reply he has a nice sum of money in there, he is not getting nowhere. Avoid at all costs!
Har
21 January 2021
Comment from uk.trustpilot.com
Joined Energy bet at 11am yesterday 20th Jan. I was able to register an make a £900 deposit. I had already seen a football game I was happy with and wanted to place a bet. Gone to place it an it states error insufficient funds. From experience I always send my documents for verification before betting, causes less issues and delays down the line.So, I had uploaded my passport, front and back images, a bank statement dated 16th Jan, images of my bank card I would deposit with, front and back. All crystal clear images (and previously used to validate elsewhere without a single query).I do a chat after being unable to bet. Only to be told I'm blocked from betting and depositing/withdrawing until data checks completed. Explained I had already uploaded everything needed to verify account. Told up to 3 working days to wait for verification.Email asking me to complete a gambling questionnaire - COMPLETEDEmail asking for employment status, salary, own property, source of funds - COMPLETEDEmail asking for an image of me holding my passport -COMPLETEDEmail 12hours later stating mugshot holding passport has been rejected, I'm required to take a photo of myself holding my passport and a piece of paper with today's date on. -COMPLETEDAccount is still blocked for use, can't access my money, place bets, withdraw, deposit etc.This site has caused me nothing but unnecessary stress and hassle, they have requested that much information I query the safety of my information, they have enough information to steal my identity!! Like I said these documents have been used on big bookmakers like bet365 and sky bet who had no issues with them whatsoever.Never been through anything like this before. I will continue to update the review as the issues continue...Har111
Rob
20 January 2021
Comment from uk.trustpilot.com
Ok, so my review is a little premature as I still await my withdrawal but having read the other ones (I had genuine concerns about this) I felt it’s only right to share my own experience. Having uploaded my docs last night they were then verified immediate lot when I went on chat and the agent (Rolf) was very helpful. The site isn’t great, there are glitches but they do offers some good regal odds for sports. Charges for transactions is a bit naughty but I can live with that. Overall I’m happy and feel 4 stars is a fair score.
Victoria Ivankova Smith
15 January 2021
Comment from uk.trustpilot.com
I've used them for 2 weeks for football and so far I'm happy with them. Withdrawal takes 3 working days. I wish they had table tennis, Esoccer and esports.
Stevie G
14 January 2021
Comment from uk.trustpilot.com
***The website is from 2003 by the looks of it and the prices are so bad it's not worth entertaining. Check oddschecker if you need confirmation how bad they are. Advertising on oddschecker and then going worst prices around is pointless. Football is especially bad
brad
10 January 2021
Comment from uk.trustpilot.com
No visa deposit option. Absolute joke of a bookmaker
RAY
06 January 2021
Comment from uk.trustpilot.com
I understand they're primarily spread betting but their fixed odds are not good. Firstly no live feed so if I place a bet I have to go watch it elsewhere. How can you not show UK horse racing in 2021??Secondly no Best odds guaranteed and thirdly and most importantly the odds are truly truly terrible. If you check an odds comparison website you'll see they are never ever top price on football. They're always near the rock bottom. No idea why they bother with fixed odds if they're not going to give any value. If you see a team 4/6 they'll be 4/7 you can bet on itDon't bother. I can only imagine the great rating are from people who have been asked for reviews knowing they'd give great feedback
Mark Burgess
05 January 2021
Comment from uk.trustpilot.com
Please do not bet with these scammers. Had 12 fold football accum with 11 selections won with one to go next day. No cash out offered at all which is just disgraceful and then when team I had was winning 1-0 I deposited £150 to cover the draw and other team to win and to my amazement they wouldn’t accept my bets and then the live betting for the match totally disappeared.I checked other online betting sites and they all still had live betting on the match. About 10 minutes later the other team equalised and Within 30 secs the live betting appeared again.???With the odds coming down I was unable to cover my bet at all to make any real profit and my bet went down. Left me very angry that they can play tricks on punters like this. When I quizzed them in chat service they told me they had a technical issue and that it amazingly resolved it’s self after the equalising goal hahahahahahahahhahahahahahaha what a joke!!!!You’ve all been warned!!!!And another thing it must be worst ever bookies to give any kind of free bets or bonuses no matter how much you spend with them. Avoid at all costs!!!!!
Adam N
05 January 2021
Comment from uk.trustpilot.com
Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations
Read Alaboutit
01 January 2021
Comment from uk.trustpilot.com
This outfit is the lowest of the lowest, if you win anything and try to withdraw you will pay a fee. I Withdrew 25.00 and charged £4.64 then withdrew 30.00 and was charged another £4.64. They came up with the crappy excuse that punters can only make ONE free withdrawal a week without charge... NO OTHER BOOKIE does this kind of crap... it is pure theft. As they are based in MALTA it's difficult to do anything about this scam... Also NONE of the 3 staff employed by this mickeymouse company has a clue about anything so waste of time communicating. If u email the company u get a reply from one of the 3 staff... AVOID LIKE THE PLAGUE..... DREADFUL SCAMMING COMPANY...!!
Mikey B
01 January 2021
Comment from uk.trustpilot.com
Another typical scamming site, how do these sites continue to operate, it’s unbelievable. Avoid this site the RTP is beyond a joke, they take forever to process anything including your I.D verification.Avoid, you were warned!
barca Nee
27 December 2020
Comment from uk.trustpilot.com
Scammers when you win a big amount you don’t get any responds anymore and they try to have a reason soYou can’t get your money SCAMMERS
Ethan C
23 December 2020
Comment from uk.trustpilot.com
Decent online casino but they are very slow with their payouts. Their UX is a bit outdates, but that's a bit expected.
Paul
23 December 2020
Comment from uk.trustpilot.com
Had first bet with Redzone and won handsomely , withdrew money at 11.30pm and was in my bank next morning 6am .couldnt wish for better service than that surely , can’t see where all the negativity comes from in other reviews , I’ve had many many bad experiences with online bookies but Redzone is up there with the best , and no i don’t work for the company nor am I friends with the owners .
Dan
22 December 2020
Comment from uk.trustpilot.com
Win a few bets and you’re limited to £1. Bunch of cowboys - say they specialise in NFL bets - beat their idiotic traders and you’re a goner. Another firm which shouldn’t have a licence
Johnc557
19 December 2020
Comment from uk.trustpilot.com
SCAM! DO NOT TRUST THIS COMPANY THERE ROTTEN TO THE CORE AVOID THEM YOU HAVE BEEN WARNED.
Christy Littler
16 December 2020
Comment from uk.trustpilot.com
Recently opened an account with Tote and was very lucky and had a good win. I was worried to get excited in fear it would not be an easy process to withdraw with being so new to the site.. but after quick email correspondence regards ID documents required to withdraw the money was in my account days later.All people I dealt with on the site were very friendly and quick to respond to me. By far the best customer experience - highly reccomend!
Sinner
15 December 2020
Comment from uk.trustpilot.com
AVOID ON ANY COASTNever ever play on this site,you will never ever receive your winnings!!!!On top of that twice they deducted from my account without my authorisation and without my approval one time 400 €(which I manage to take them back)and second time 800 € which I will never get them!!!!They are scamers,you only lose no matter what STAY AWAY
Martin Skerritt
13 December 2020
Comment from uk.trustpilot.com
Closed my account, didn’t notify me and didn’t return my stakes. I hadn’t done anything untowards, my account was verified. When questioned they said it was within their terms to be able to terminate my account. Transparency is key, no reason and no notification. They would have kept my money but I’m currently pursuing them and will be reaching out to the gambling commission. Avoid these and bet with more reputable bookmakers.
Mark
12 December 2020
Comment from uk.trustpilot.com
AVOID AT ALL COSTS. Terrible service from customer services and Charlotte from complaints was equally bad. Never even placed a bet and asked to withdraw and they charged me a pound. Do not use they are crooks. Far better sites Bet365 UNIBET Skybet and 888 sport and all have no withdrawal fees and good offers.
J w
09 December 2020
Comment from uk.trustpilot.com
You can’t take a price so you only get what the horse returns no best price guarantee which gives this bookmaker a huge advantage. I started with £20 today and also deposited £20 on another bookmaker and placed the same bets on both sites just to work out if there was a difference on the other site I was able to take a early price on five selections I backed the same five horses on the tote site I got very lucky and got three winners. So I made a profit on Both sites Tote balance after all bets payed out £47.50Other bookmaker after all bets payed out. £91.75 That’s huge won’t be betting here anymore
MILEN GEORGIEV
05 December 2020
Comment from uk.trustpilot.com
Joined Redbet on Friday night and played for a few hours .Cashed out for a couple of hundred in profit around 4 o'clock on Saturday morning and went to sleep .When I woke up I checked my bank account to see how much money was left in it and was hugely surprised to find out that the withdrawn funds from Redbet casino have been already credited.I have played on many of the biggest online casino sites but have never experienced as fast funds withdrawal as this ,especially on the weekend. Excellent job Redbet!Thank you!
radster08
03 December 2020
Comment from uk.trustpilot.com
Ok,i thought all was.fine,received a rude email saying i had to reply with 24hrs,i replied within 10 minutes,went to log in,they closed my account ??♂️. No response via email,seems very odd to me that these rude,racist fools are allowed ny managers to say and do whatever they like. Genuinely,there was no issue at all,they treat customers lile trash,utter utter stupidity.#UPDATE-NOW refusing to payout my winning bet,so will go the legal route and get this silly little sites licence revoked (as i did with genesis casino). Its sad but true,stick to the bigger,uk,english sites,fun88 along with most others,are so poorly monitored that they know they can do pretty much whatever they like ??
Milos
30 November 2020
Comment from uk.trustpilot.com
After couple years just closed my acc...with money on it.Nice.Country restricted.
Mr James Jamieson
29 November 2020
Comment from uk.trustpilot.com
You can claim a “deposit 10 get 30” sign up bonus directly on GatoBet, but do not touch it. Firstly, you can only win a maximum of £30 from the bonus, but the free bet comes with 10x wagering requirements. That's right 10!Secondly, you only have 5 days to wager the bonus 10x (at least £300) which is virtually impossible, while still only being able to win £30 from the bonus. Essentially, once you wager the bonus fully (to £300) they will only transfer £30 across for withdrawal. Do not waste your time with this offer.The signup bonus has ridiculous terms and conditions, the customer support is pathetic (Billy and Helen), the withdrawal times are long and they charge £2.50 for EVERY withdrawal which is unacceptable.When I got in touch with Gatobet I was told it was on their "terms and conditions". Why wasn't it displayed CLEARLY on their advertisements I asked. I never did get an answer to that question!Steer well clear from these fraudsters, liars and thieves. Anyone finding the same problems shoud report them to the Gambling commission and Ombudsman.
Jason Robb
28 November 2020
Comment from uk.trustpilot.com
If you like to see your money just wash away as quickly as you deposit well guys this is the casino for you!! Utter joke to call them a casino deposit after deposit no win after no win, not even a sniff of money back i got majorly conned so please TAKE THIS AS A WARNING AND BLOCK YOUR ACCOUNT ASAP
j.england
25 November 2020
Comment from uk.trustpilot.com
SH-IT BOOKIE. SH-IT STAFF, PROPER COCKY CU-NTS, DONT PAY, GOT HAMMERED BACK IN THE MATCHBETTING DAYS, MEHH
j.england
25 November 2020
Comment from uk.trustpilot.com
SHI-T LIKE THE REST OF THEM, BUT OU GOT NAILED MB WISE LOL, CU-NTS
Kyle Pratts
24 November 2020
Comment from uk.trustpilot.com
Its a complete joke of a bookie. Your first deposited money will be put together with your welcome bonus balance and if you do not manage to wager (deposit money+bonus money) to around £500 you will never see your deposited money again. To make this worse it will then eating up any other money you will have in the sports section if you casino balance reaches balance 0.
Shane
24 November 2020
Comment from uk.trustpilot.com
Another awful site dead spin after dead spin im so stupid not reading reviews i cant find 1 good casino that is fair even sending million documents they decline and waste money on them all sites online should be banned
Daniel
23 November 2020
Comment from uk.trustpilot.com
Been using Redzone for over a year and they are possibly one of the least competent firms available. Customer service via live chat is totally useless and unable to help if you have anything beyond the most basic issues. Taken over 48 hours to get a bet correctly paid out when they settled a winner as a loser, no idea why the bet was settled as a loser in first place and even less idea why it takes so long to resolve such a basic issue - customer service said that this issue will take "at least a day" to fix. There's loads of more reputable betting firms available (most of whom take customer service seriously) so don't waste your time with this lot.
Martin
23 November 2020
Comment from uk.trustpilot.com
I am going to admit, I was really sceptical of this site at first, especially when I won a big bet on this site. Not only they have approved my documents within hours! they did actually send my money in less than 3 hours since it was processed. They have a lot of competitions and do give a lot of free bets and cash matches which helps a lot.
Sean Willerton
20 November 2020
Comment from uk.trustpilot.com
Accidentally created a duplicate account, placed a bet, won 350 pounds, they confiscated all the winnings returned the deposit, I asked what happened if I lost the bet would you of returned the deposit, they replied no, it was a no win situation for me, AVOID AT ALL COST
Lewis Barber
18 November 2020
Comment from uk.trustpilot.com
What you see is what you get at Sporting Index.
Fabio
18 November 2020
Comment from uk.trustpilot.com
NOTEVOLE DAVVERO!!!Utilizzo da tempo questo sito per la vasta offerta di gioco e per la velocità nei pagamenti e nell'assistenza.In data 18 novembre ho effettuato una vincita di Euro 30.084 alla slot Gemix (Play'n Go). Ho effettuato il prelievo intorno alle 06:15 circa suddiviso in tre tranche: bonifico bancario, Postepay e Paypal. Nemmeno 6 ore dopo i pagamenti sono stati effettuati tutti e tre: paypal e postepay, ovviamente erano disponibili subito, il bonifico in meno di 24 ore dal prelievo era già sul mio conto corrente.Ci sono siti che anche per poche centinaia di Euro impiegano giorni ad effettuare i pagamenti... Fastbet 30.000 Euro pagati praticamente subito: WOW!!!
Alpha Squad
18 November 2020
Comment from uk.trustpilot.com
I have had so many issue with this joke of a company, my advice is STAY AWAY from this site and it’s sister sites. I’m in the U.K. and all I did was deposit and play. They close my account with MONEY AND WINNINGS still in my account. It’s bn an absolute nightmare trying to get it back. Worst site I’ve ever used
Lille Luringen
17 November 2020
Comment from uk.trustpilot.com
Placed a bet. Won and then got banned. Contacted customer service and got a nonsense explanation. No help or willingness to help. I want my money back!
James doyle
09 November 2020
Comment from uk.trustpilot.com
Been with the tote for years All of a sudden wanting ID i have everything even bank statements same as card ,voters roll,proof of adress ,driving licence I do not have photo id they have closed account and not accepting all other evidence Gambling commission and gov say my ID is enough Shame on you tote
Robert Sillery
06 November 2020
Comment from uk.trustpilot.com
From a dreadful start, where the site wouldn't accept bets and the staff seemed clueless, they appear to have progressed somewhat. A major irritant remains the location pop-up stating that if I am outside the UK, functionality will be blocked. Of course I'm outside the UK. I'm in the Republic of Ireland. Time to get your act together.
Graeme Major
02 November 2020
Comment from uk.trustpilot.com
Brutal. They closed my account mid bets as I flagged on their risk management. Couldn’t detail where or how which confirms the BS they are trying to make me swallow. Avoid
Gemma Badley
31 October 2020
Comment from uk.trustpilot.com
Deposited in the casino blocked my account due to verification which I understand so I went to withdraw my own money back they've kept it until I send verification to them I dont have any documents to verify with. Dont go to the site they steal peoples money worst company ever had no problems withdrawing money back from other casinos when they've blocked my account so glad it wasnt hundreds I deposited on they are refusing to give me my money back.
Phil
30 October 2020
Comment from uk.trustpilot.com
Robbing scum they let you open a account deposit money you place a bet in wins they then block your account due to you having a account with Mr Green you speak to some fool on live chat who gives you a lot of crap this bookie should be banned from operating robbing scam crocks
Michael Downes
27 October 2020
Comment from uk.trustpilot.com
Sad that Irish tote customers were reduced to this drivel site. Shame on HRI or whoever is responsible. Why?
Steve Morrison
25 October 2020
Comment from uk.trustpilot.com
BEWARE: Do NOT bet with this so called bookmaker. I placed numerous bets on a certain market with them over a 4 week period. They voided them all as they say the odds were wrong. It took them 4 weeks to say there was an obvious error in the odds !!!!! I have asked them what the correct odds where and they won't reply. I am now taking legal action. Shocking company. BE WARNED.
Ginger MacD
24 October 2020
Comment from uk.trustpilot.com
Started using them because they were local and you could get junior games etc . But there always crashing in play is always off the screen cash out is off more than on . As I type there down again . Sky bet it is . All you get is yes we know were down I.T are on it . In the meantime no cash out . Horrifically bad .
antony k
23 October 2020
Comment from uk.trustpilot.com
Very honest. More importantly caring. Accidental big deposit. Rang them after withdrawing excess amount and they said they could not do anything as I had already withdrawn so I would have to wait 3-5 working days. But then they rang me up following day and exceptionally cancelled withdrawal and sent me back the extra funds on the same day. Words not enough to praise customer service. We all lose to bookmakers, it's just a question of losing small as betting is a mug's game. Frankly, I'd rather lose to Sporting Index. Good people.
Carly
21 October 2020
Comment from uk.trustpilot.com
Liars with unprofessional staff.One agent told me i was eligable for a welcome offer through an affiliate Next day different agent (LUKE - MORON) Outright lied and changed his lies througout a 30 min chat, claimed the offer wasnt valid, then that it was expired, then that i didn't come through the link, then it was a random site offering a fake offer (complete lies).Have filed an official complaint and contacted the ADR.ALSO THEIR COMPLAINTS EMAIL DOESNT WORK!
Mr Anthony Loftus
27 January 2021
Comment from uk.trustpilot.com
They are threatening to take me to court I sincerely hope they do because they owe me money. They are dishonest and irresponsible. I have all the proof which I'm happy to share. I just hope they have not deleted all the phone calls.If you would like to see the proof let me know.
They are threatening to take me to court I sincerely hope they do because they owe me money. They are dishonest and irresponsible. I have all the proof which I’m happy to share. I just hope they have not deleted all the phone calls.If you would like to see the proof let me know.