BetNeptune PLAYER REVIEWS(3349)
Craig Smith
09 February 2021
Comment from uk.trustpilot.com
For your own sanity do not use this company! Website is very slow with many glitches, constantly crashing. It is easier to get blood out of a stone than it is to withdraw your winnings, they make you run around in circles requesting many documents, changing the withdrawal process on you etc. I went to withdraw money and the only option to do this was by wire transfer, 2 days later they emailed to say it had to be changed to visa but no option to cancel the transaction etc. This company is a joke, will be reporting them to the Gambling Commission.
marc galbraith
09 February 2021
Comment from uk.trustpilot.com
i invested £70.000 with sports index which is part of the sporting index group , these crooks have stolen my money , they are are running a scam and fraud to take your money, they will offer bounses to get you to go into the scam investment then hold your money to ransom and will refuse to release your funds unless you pay there made up fees with high presure sales calls from simon hunt who is nuthing more than a high presure sales man , you will loose your money saty clear of this group of sporting index and sports index io of compaines
Seán
09 February 2021
Comment from uk.trustpilot.com
Mr Green is a flashy and attractive casino site that draws you in. I won significantly less than I would expect off the slots and realised this was a bottomless pit I wouldn't waste any more money on.I was disgusted that Mr Green charges you just to withdraw your OWN money. No other site I use does such a thing. I would recommend sticking to PokerStars at least they don't try this underhand tactic.
Darya
08 February 2021
Comment from uk.trustpilot.com
SCAMMERS DO NOT USE!! Have stolen 70k of money.Do not use or trust this company.They are holding onto and stealing 70k of my business partners money. They will not release the money and are just trying to take more money of us in order to release the money already owed. We WILL take legal actions to resolve this but want to warn any others to not get caught in the same trap!!
allsam18
07 February 2021
Comment from uk.trustpilot.com
I have been using it successfully for sportsbetting for over 4 years, after pinnaclesports closed their site for many countries. Also i have it connected to my 12 years old pokerstars account with free transfers between them. Just think about it, does Pokerstars with millions of rake collected daily need to scam customers ? Do You know how You recognize real broker ? They don´t offer free bonuses.
Worf
07 February 2021
Comment from uk.trustpilot.com
Max stake limited to £0.21! This is the worst bookie. Stay away from Marathonbet. Don't waste your time!
Gerben Bakker
04 February 2021
Comment from uk.trustpilot.com
Convenient service
Essien
04 February 2021
Comment from uk.trustpilot.com
Marathonbet is a good bookmaker and I will forever be grateful to the company. I don't why people are complaining of limited amount of money given to them by marathonbet. Try others useless and criminal bookies like parimatch then you will realise that marathonbet is friendly to customers
Xiaolei Chen
04 February 2021
Comment from uk.trustpilot.com
the gaming is excellent!
TrustyPunter99
02 February 2021
Comment from uk.trustpilot.com
verified my ID & address. played a bit, had some bad luck, lost. refilled my acc and suddenly they want source of funds - alright fairs I send them my betslips which I won somewhere else and which are my source of income. they want something with my name? alright I send them transactions to my bank account. Nope also not working. They always want something else, and contradict themselves with replies that state something else than the previous one. It is an actual joke. Then they request screenshots from my transaction (sofort) to their site, WHICH I SENT THEM 10 MAILS AGO AND GOT THE REPLY IT WAS VERIFIED LOL, and I tell him "yo man I alrdy sent this but here u go" and he wants a transaction that's older than 6 months ???? Ive bee on the site for a few weeks? It's the dumbest most ridiculous process ever and they clearly want you to get tired and lose ur balance. DONT depositNow they take their sweet time and only reply once every 1-2 weeks and after waiting for ages the reply doesn't even REMOTELY make sense and they ask for something I SENT THEM AGAIN THIS IS POINTBLANK SCAMedit:so yeah got my remaining funds sent my way, acc closed, not allowed to open an acc on any "vivaro ltd." site (which I dont intend to lol), so at least no headache anymore. but damn that was painful, these support people were so useless, literally as soon as not the same person as before replied I got sent old copy pastas again and it felt like all my progress vanished into thin air. only by CALLING them I managed to even find out about the option to close my account, before that I was told that I straight up wont get stuff if I dont send them proof of ressource of funds (WHICH I EVEN DID I REALLY REALLY TRIED BUT THEY ONLY ACCEPT IT WHEN U RECEIVE 5K NETTO / MONTH OR SOMETHING ON A REGULAR BASIS? PROFESSIONAL PUNTERS DONT RECEIVE A MONTHLY PAYCHECK LMFAO! LIKE FOR REAL I SENT THEM SOOOO MUCH PROOF THAT WHAT I DEPOSITED WAS AN IRRELEVANT AMOUNT FOR ME AND THEY JUST KEPT ASKING FOR MORE RIDICULOUS STUFF I AM MINDBLOWN TO THIS DAY)but yeah, I am done for good. first site EVER for me where I do not make it through KYC ( and I DARE to access all sort of ghetto sites as u can see by other reviews lol), but at least got my cash after all. just dont deposit a four digit amount here cuz I do not wish anyone to go though that tiring process with such waste of oxygen support bots, they prolly dont ask for that stuff when u only play low amountsconclusion: stay away from that site
Sean ONeill
31 January 2021
Comment from uk.trustpilot.com
Easily the worst betting company i have ever used. They make you wager x8 before you can withdraw. Complete scam
Balaji Sugumaran
31 January 2021
Comment from uk.trustpilot.com
good service....deposit instant....withdrawal 24 hrs max time....
Jorge
29 January 2021
Comment from uk.trustpilot.com
Don't put your money in this bookmaker.Frequent account locks, excess information that is not known what they will do with it
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
okay limits / support, paymetns no issue as well as kyc. U will get limited at some point. nothing special but legit
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
sbtech aint great, nor horrible of a provider. ok limits, ok coverage. support also decent. kyc & payments no issues at all. will get limited if ur a winner. as so many sites out there mediocre but legit
TrustyPunter99
29 January 2021
Comment from uk.trustpilot.com
mediocre odds, mediocre limits, but legit. won abit, got limited fast, but after fast KYC paid. site is laggy as fk, support decent
Karlo Vincetic
29 January 2021
Comment from uk.trustpilot.com
Lol you guys weird saying for every betting site its scamm no its not its just you guys lose the money and now crying its like best site good odds good matches its fast withdraws and its everything perfect just plss add more bonus myb but still its bwst site i ever tried
Arpita Singh
28 January 2021
Comment from uk.trustpilot.com
Very active, I like it overall, this site is way better than I thought, Wish I found this site earlier, keep it up 12bet.
Mr Anthony Loftus
27 January 2021
Comment from uk.trustpilot.com
They are threatening to take me to court I sincerely hope they do because they owe me money. They are dishonest and irresponsible. I have all the proof which I'm happy to share. I just hope they have not deleted all the phone calls.If you would like to see the proof let me know.
alex
25 January 2021
Comment from uk.trustpilot.com
I usually play with the more established bookies. Wasn't sure about registering with betboro given the negative reviews. Registered and deposited recently, all seems ok. The verification procedure was straight forward and my account was verified before I was able to deposit.Shortly after I've also received an email where betboro advised me about the deposit limits available on the platform, and also the time-outs and self exclusion periods available. I would advise on adding some promotions as there seems to be none at the moment. Apart from that, all good.
Tyler
22 January 2021
Comment from uk.trustpilot.com
SCAMWhy not invest in bitcoins instead of wasting money on casino? i suggest you try www.primetrustcoin. io they're easier to deal with and pay out promptly.
bigtina Ellis
21 January 2021
Comment from uk.trustpilot.com
My husband has been trying to withdrawal his money since October 2020, when he received an email saying UK sites were no longer going to be able to bet with them. His account was verified but he was asked to send a picture of himself with his passport. This he done but told not clear, he has spoken to 9 people on chat, one person 3 times, they say his picture isn't clear and they cant read his passport. Well he and I can read it on my phone! He has emailed them to complain in December ...no reply he has a nice sum of money in there, he is not getting nowhere. Avoid at all costs!
Har
21 January 2021
Comment from uk.trustpilot.com
Joined Energy bet at 11am yesterday 20th Jan. I was able to register an make a £900 deposit. I had already seen a football game I was happy with and wanted to place a bet. Gone to place it an it states error insufficient funds. From experience I always send my documents for verification before betting, causes less issues and delays down the line.So, I had uploaded my passport, front and back images, a bank statement dated 16th Jan, images of my bank card I would deposit with, front and back. All crystal clear images (and previously used to validate elsewhere without a single query).I do a chat after being unable to bet. Only to be told I'm blocked from betting and depositing/withdrawing until data checks completed. Explained I had already uploaded everything needed to verify account. Told up to 3 working days to wait for verification.Email asking me to complete a gambling questionnaire - COMPLETEDEmail asking for employment status, salary, own property, source of funds - COMPLETEDEmail asking for an image of me holding my passport -COMPLETEDEmail 12hours later stating mugshot holding passport has been rejected, I'm required to take a photo of myself holding my passport and a piece of paper with today's date on. -COMPLETEDAccount is still blocked for use, can't access my money, place bets, withdraw, deposit etc.This site has caused me nothing but unnecessary stress and hassle, they have requested that much information I query the safety of my information, they have enough information to steal my identity!! Like I said these documents have been used on big bookmakers like bet365 and sky bet who had no issues with them whatsoever.Never been through anything like this before. I will continue to update the review as the issues continue...Har111
Rob
20 January 2021
Comment from uk.trustpilot.com
Ok, so my review is a little premature as I still await my withdrawal but having read the other ones (I had genuine concerns about this) I felt it’s only right to share my own experience. Having uploaded my docs last night they were then verified immediate lot when I went on chat and the agent (Rolf) was very helpful. The site isn’t great, there are glitches but they do offers some good regal odds for sports. Charges for transactions is a bit naughty but I can live with that. Overall I’m happy and feel 4 stars is a fair score.
Victoria Ivankova Smith
15 January 2021
Comment from uk.trustpilot.com
I've used them for 2 weeks for football and so far I'm happy with them. Withdrawal takes 3 working days. I wish they had table tennis, Esoccer and esports.
Stevie G
14 January 2021
Comment from uk.trustpilot.com
***The website is from 2003 by the looks of it and the prices are so bad it's not worth entertaining. Check oddschecker if you need confirmation how bad they are. Advertising on oddschecker and then going worst prices around is pointless. Football is especially bad
brad
10 January 2021
Comment from uk.trustpilot.com
No visa deposit option. Absolute joke of a bookmaker
RAY
06 January 2021
Comment from uk.trustpilot.com
I understand they're primarily spread betting but their fixed odds are not good. Firstly no live feed so if I place a bet I have to go watch it elsewhere. How can you not show UK horse racing in 2021??Secondly no Best odds guaranteed and thirdly and most importantly the odds are truly truly terrible. If you check an odds comparison website you'll see they are never ever top price on football. They're always near the rock bottom. No idea why they bother with fixed odds if they're not going to give any value. If you see a team 4/6 they'll be 4/7 you can bet on itDon't bother. I can only imagine the great rating are from people who have been asked for reviews knowing they'd give great feedback
Mark Burgess
05 January 2021
Comment from uk.trustpilot.com
Please do not bet with these scammers. Had 12 fold football accum with 11 selections won with one to go next day. No cash out offered at all which is just disgraceful and then when team I had was winning 1-0 I deposited £150 to cover the draw and other team to win and to my amazement they wouldn’t accept my bets and then the live betting for the match totally disappeared.I checked other online betting sites and they all still had live betting on the match. About 10 minutes later the other team equalised and Within 30 secs the live betting appeared again.???With the odds coming down I was unable to cover my bet at all to make any real profit and my bet went down. Left me very angry that they can play tricks on punters like this. When I quizzed them in chat service they told me they had a technical issue and that it amazingly resolved it’s self after the equalising goal hahahahahahahahhahahahahahaha what a joke!!!!You’ve all been warned!!!!And another thing it must be worst ever bookies to give any kind of free bets or bonuses no matter how much you spend with them. Avoid at all costs!!!!!
Adam N
05 January 2021
Comment from uk.trustpilot.com
Illegally run bookmaker. I tried to open an account and was rejected despite never having had a bet with any of the businesses in the group. I made a subject access request and found out that they had purchased data about accounts I hold with other bookmakers which is in violation of GDPR regulations
Read Alaboutit
01 January 2021
Comment from uk.trustpilot.com
This outfit is the lowest of the lowest, if you win anything and try to withdraw you will pay a fee. I Withdrew 25.00 and charged £4.64 then withdrew 30.00 and was charged another £4.64. They came up with the crappy excuse that punters can only make ONE free withdrawal a week without charge... NO OTHER BOOKIE does this kind of crap... it is pure theft. As they are based in MALTA it's difficult to do anything about this scam... Also NONE of the 3 staff employed by this mickeymouse company has a clue about anything so waste of time communicating. If u email the company u get a reply from one of the 3 staff... AVOID LIKE THE PLAGUE..... DREADFUL SCAMMING COMPANY...!!
Mikey B
01 January 2021
Comment from uk.trustpilot.com
Another typical scamming site, how do these sites continue to operate, it’s unbelievable. Avoid this site the RTP is beyond a joke, they take forever to process anything including your I.D verification.Avoid, you were warned!
barca Nee
27 December 2020
Comment from uk.trustpilot.com
Scammers when you win a big amount you don’t get any responds anymore and they try to have a reason soYou can’t get your money SCAMMERS
Ethan C
23 December 2020
Comment from uk.trustpilot.com
Decent online casino but they are very slow with their payouts. Their UX is a bit outdates, but that's a bit expected.
Paul
23 December 2020
Comment from uk.trustpilot.com
Had first bet with Redzone and won handsomely , withdrew money at 11.30pm and was in my bank next morning 6am .couldnt wish for better service than that surely , can’t see where all the negativity comes from in other reviews , I’ve had many many bad experiences with online bookies but Redzone is up there with the best , and no i don’t work for the company nor am I friends with the owners .
Dan
22 December 2020
Comment from uk.trustpilot.com
Win a few bets and you’re limited to £1. Bunch of cowboys - say they specialise in NFL bets - beat their idiotic traders and you’re a goner. Another firm which shouldn’t have a licence
Johnc557
19 December 2020
Comment from uk.trustpilot.com
SCAM! DO NOT TRUST THIS COMPANY THERE ROTTEN TO THE CORE AVOID THEM YOU HAVE BEEN WARNED.
Christy Littler
16 December 2020
Comment from uk.trustpilot.com
Recently opened an account with Tote and was very lucky and had a good win. I was worried to get excited in fear it would not be an easy process to withdraw with being so new to the site.. but after quick email correspondence regards ID documents required to withdraw the money was in my account days later.All people I dealt with on the site were very friendly and quick to respond to me. By far the best customer experience - highly reccomend!
Sinner
15 December 2020
Comment from uk.trustpilot.com
AVOID ON ANY COASTNever ever play on this site,you will never ever receive your winnings!!!!On top of that twice they deducted from my account without my authorisation and without my approval one time 400 €(which I manage to take them back)and second time 800 € which I will never get them!!!!They are scamers,you only lose no matter what STAY AWAY
Martin Skerritt
13 December 2020
Comment from uk.trustpilot.com
Closed my account, didn’t notify me and didn’t return my stakes. I hadn’t done anything untowards, my account was verified. When questioned they said it was within their terms to be able to terminate my account. Transparency is key, no reason and no notification. They would have kept my money but I’m currently pursuing them and will be reaching out to the gambling commission. Avoid these and bet with more reputable bookmakers.
Mark
12 December 2020
Comment from uk.trustpilot.com
AVOID AT ALL COSTS. Terrible service from customer services and Charlotte from complaints was equally bad. Never even placed a bet and asked to withdraw and they charged me a pound. Do not use they are crooks. Far better sites Bet365 UNIBET Skybet and 888 sport and all have no withdrawal fees and good offers.
J w
09 December 2020
Comment from uk.trustpilot.com
You can’t take a price so you only get what the horse returns no best price guarantee which gives this bookmaker a huge advantage. I started with £20 today and also deposited £20 on another bookmaker and placed the same bets on both sites just to work out if there was a difference on the other site I was able to take a early price on five selections I backed the same five horses on the tote site I got very lucky and got three winners. So I made a profit on Both sites Tote balance after all bets payed out £47.50Other bookmaker after all bets payed out. £91.75 That’s huge won’t be betting here anymore
MILEN GEORGIEV
05 December 2020
Comment from uk.trustpilot.com
Joined Redbet on Friday night and played for a few hours .Cashed out for a couple of hundred in profit around 4 o'clock on Saturday morning and went to sleep .When I woke up I checked my bank account to see how much money was left in it and was hugely surprised to find out that the withdrawn funds from Redbet casino have been already credited.I have played on many of the biggest online casino sites but have never experienced as fast funds withdrawal as this ,especially on the weekend. Excellent job Redbet!Thank you!
radster08
03 December 2020
Comment from uk.trustpilot.com
Ok,i thought all was.fine,received a rude email saying i had to reply with 24hrs,i replied within 10 minutes,went to log in,they closed my account ??♂️. No response via email,seems very odd to me that these rude,racist fools are allowed ny managers to say and do whatever they like. Genuinely,there was no issue at all,they treat customers lile trash,utter utter stupidity.#UPDATE-NOW refusing to payout my winning bet,so will go the legal route and get this silly little sites licence revoked (as i did with genesis casino). Its sad but true,stick to the bigger,uk,english sites,fun88 along with most others,are so poorly monitored that they know they can do pretty much whatever they like ??
Milos
30 November 2020
Comment from uk.trustpilot.com
After couple years just closed my acc...with money on it.Nice.Country restricted.
Mr James Jamieson
29 November 2020
Comment from uk.trustpilot.com
You can claim a “deposit 10 get 30” sign up bonus directly on GatoBet, but do not touch it. Firstly, you can only win a maximum of £30 from the bonus, but the free bet comes with 10x wagering requirements. That's right 10!Secondly, you only have 5 days to wager the bonus 10x (at least £300) which is virtually impossible, while still only being able to win £30 from the bonus. Essentially, once you wager the bonus fully (to £300) they will only transfer £30 across for withdrawal. Do not waste your time with this offer.The signup bonus has ridiculous terms and conditions, the customer support is pathetic (Billy and Helen), the withdrawal times are long and they charge £2.50 for EVERY withdrawal which is unacceptable.When I got in touch with Gatobet I was told it was on their "terms and conditions". Why wasn't it displayed CLEARLY on their advertisements I asked. I never did get an answer to that question!Steer well clear from these fraudsters, liars and thieves. Anyone finding the same problems shoud report them to the Gambling commission and Ombudsman.
Jason Robb
28 November 2020
Comment from uk.trustpilot.com
If you like to see your money just wash away as quickly as you deposit well guys this is the casino for you!! Utter joke to call them a casino deposit after deposit no win after no win, not even a sniff of money back i got majorly conned so please TAKE THIS AS A WARNING AND BLOCK YOUR ACCOUNT ASAP
j.england
25 November 2020
Comment from uk.trustpilot.com
SH-IT BOOKIE. SH-IT STAFF, PROPER COCKY CU-NTS, DONT PAY, GOT HAMMERED BACK IN THE MATCHBETTING DAYS, MEHH
j.england
25 November 2020
Comment from uk.trustpilot.com
SHI-T LIKE THE REST OF THEM, BUT OU GOT NAILED MB WISE LOL, CU-NTS
ThePunk
09 February 2021
Comment from uk.trustpilot.com
Blocked on registration, didn’t even get a chance to sign in! Received an email saying I wasn’t eligible, despite not even having started. Gotta laugh at companies like this. :-))Reading the reviews on here I’m glad they blocked me before I put my money in. I regard it as a lucky escape and would caution ‘buyer beware’. If I had read these reviews first I wouldn’t have attempted to join.Edited to add: despite the comments below, I DID provide the information requested by Trustpilot to verify my account. So my comments stand.
Blocked on registration, didn’t even get a chance to sign in! Received an email saying I wasn’t eligible, despite not even having started. Gotta laugh at companies like this. :-))Reading the reviews on here I’m glad they blocked me before I put my money in. I regard it as a lucky escape and would caution ‘buyer beware’. If I had read these reviews first I wouldn’t have attempted to join.Edited to add: despite the comments below, I DID provide the information requested by Trustpilot to verify my account. So my comments stand.