BetNeptune Review

Great website ! but , No Balls! Total Pants firm , shame as they show racing from everywhere and if they could only accept bets they would have thrived Bye Bye

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Truly awful company. Nice colour scheme and pretty website is the best thing I can say about them. Website very clunky and frustrating. Chat just doesn’t work. Preferences change as soon as you click on a different section i.e. fractional/decimal, time frame. Just avoid

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absolutely the worst site I have ever used complete scam. deposited money then got locked out of my account went to live chat for them never to answer my queries. avoid with extreme caution i will be reporting this to the financial fair play board for review.

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12 bet worst customer care Deposit not reflecting in my 12 bet account . Balance deducted from bank account but not reflecting in my 12 bet account. No reply on what’s app also .10000 deposited but not received in my 12 bet account.

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This has been the worst experience ever. Opened an account, uploaded documents, in the meantime, placed a bet with 50 pounds remaining. All docs has been rejected with no reason, account restricted. No email with explanation, not interested in clarifying anything. Withdrawal process was another nightmare, apparently, I had to wager the bonus before any wthdrawal could take place. Excuse me, what bonus? YOU JUST RESTRICTED MY ACCOUNT! In addition to that, Live Chat gave me the worst experience ever in contacting ANY customer service.

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They are perhaps the worst possible organisation . They suspended the online activity after I made some profits. Wouldn’t recommend them .Customer service was absolutely awful to say the least. Rather than explaining the reasons just wanted me to close me account.

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Bad bonus now and way too big wagering. 100 euros deposit you have to wager 1600 euros :Dd And now you have to have 2 bets on one slip, thats very hard to get right. This casinos supervisors are poor and they are just stealing your money. There are so many casinos that don’t have wagering at all or its max 600 euros. And yeah I didn’t lose my moneys I took 700 euros out but that was just 200% luck. Go play other casinos until they change the bonus terms.

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Penso sia uno dei migliori nuovi siti di gioco autorizzato nel panorama italiano. Pannello sport con grande offerta di scommesse possibili a livello nazionale ed internazionale, live con sistema di giocata rapida che permette di scommettere con un solo click ottimo per giocatori che stanno seguendo la partita in diretta. Le quote sono mediamente più alte rispetto gli altri siti. La mia scelta decisiva di iscrivermi a questo sito è stata per partecipare al torneo casinò con classifica a punti che mi sta dando molta soddisfazione! Il prelievo è molto rapido (mezz’ora dopo la richiesta avevo i soldi sulla postepay), c’è un utilissimo tasto chat che permette di mandare i documenti e fare richieste anche con il cellulare.

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I had an account for about a week, haven’t even won amything. Constant loses and they restricted my account. Can’t bet more than £0.50-0.60 on certain horses. Steer wide away. I don’t know how they earn their money if they restrict everyone in few days.

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It seems deposits from cards transferring manually and it takes time. I read the comments below and the same problem seems for most of people. You deposit but it takes a couple of days to reach them. Didn’t had a time to try the site but deposit system needs a bit work.

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Stay away if backing horses theh dont do best odds guaranteed ridiculous forna betting site.

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Had an account with Racebets for maybe a year and only made a few deposits and bets of a couple of £ now and then on horses. i was possibly a few £ up overall and made one small withdrawal in a year.Minimum deposit seems to have went up to £20 using PayPal, not sure if it’s the same for all now or just me,anyway betting through the link from racing post I seemed to find always an error coming up when trying to place a bet but went through on second attempt. On checking balance I saw bet had went through twice so contacted their customer help and was very kindly refunded the duplicate bet,so all was fine.Next time placing a bet same error comes up so I goes and checks balance and previous transactions only to find a few duplicate bets in the past which went unnoticed by me ,stupid you may think but link from racing post to Racebets does not show balance when placing a bet so can easily be done,all part of the obscure Racebets experience. Anyway goes back to customer help regards the duplicate bets and this time get reply that my account has been restricted and no best odds guaranteed for me in future? Not happy about this so decided to bet my last few £ and forget this account only to find bet not accepted.So ,life’s too short for this carry on so went to withdraw my balance of the almighty sum of £6,. Now told there is problem with PayPal at present ,,funny how never a problem with any other account using PayPal,I have a few bookmaker accounts I use.So still waiting for my puny little withdrawal after 10 days and contacted them also.So if this is how they treat a little punter like me who was a couple £ up and queried some duplicate bets then there’s no hope for any serious punter with this company who i find out is based in Malta.Going by the other reviews on here this is usual practices from Racebets and I’m disgusted to say the least how they regard their customers, so my advice and review of Racebets is AVOID unless your a mug punter and then I’m sure they will kiss your ****If only all bookies were like bet365 and betvictor then the punter has a chance.Someone should make a documentary on the bookmaker and gambling industry explaining to the public just what you are up against with the greedy bad attitude to all but losers,enough saidPs update,, just found out my small balance has now disappeared from account,How this Racebets company can get away with this thieving of people’s money is beyond my comprehensionI have mailed the gambling commission regarding this issue but have had no reply so be warned that it looks like if you want a flutter in the UK bookmakers can restrict,close your account and steal your balance and there is no apparent means to stop the practice

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tried to join last week. filled in details and got all confirmed on screen. went to log in and says account suspended. tried to reset password with email and says theres an error. so mailed them requesting assist and never heard back. sent another email today and eventually got 2 line reply that they need id. doesnt sit with me poor customer service and i aint even deposited yet…not gonna happen

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Only horse racing options available.

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Do not use! Set up a account before I even had a chance to use it my account has been closed!!

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Good betting site, good limits and they don’t ban and limit players compared to its competiors.

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You make a price and then cancel the trades, total rubbish

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Give this firm a wide berth. The terms of their reload bonus offers in particular are extremely onerous and they will use them to keep your money if you make the mistake of actully winning there.

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This is worst place to play . DO NOT PLAY . THEY ARE REALLY DODGIES . DO NOT ENTER HERE

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Slow and unhelpful. Duplicated. transactions and few markets.Customer service also outsourced and poor Look elsewhere

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Do not useWorst customer service Restricted my account stopped me cashing out on a bet despite not asking for thisCustomer service don’t understand English eitherReported

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I was playing twister on the poker software and i managed in two days and 2 nights to create a bankroll from 20 euros to 800. The third day when i started playing i was losing every single one twister in the most ridiculous, unrealistic,rigged way possible. Out of nowhere suddenly the low stacker on the table managed to make the greatest comeback of his life in the most innacurate way. Its like when you are about to finish the player holding the strongest hand, he hits the board he wished. It’s like at some point you are just constantly make you lose. In the end, I lost every single twister and the 800 euros profit I made.

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Restricted my account after I had a decent win. I lost 8/10 bets won 2 was about £19 profit when they sent me an email advising my account was restricted. Not in the same league as the major bookies

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Der größte Käse hier. NO WINS. THE SLOTS ARE BERY SLOWLY. NOT FOR MOBILE PLAYERS. THE LOADING TIME IS TO LONG.

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I like tote for couple reasons. Single bet markets only. Tote place pot. Old school betting one thing I don’t like is you can’t take SP. That’s a big no no when comes to online betting. Many horses drift in the bookies favours especially favs at the start.

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Avoid the rouletteZero just came out four times in a row!! Sure that’s impossible

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Pirates! I did a welcome offer with this lot. Never bothered again until one day I was checking my list of bookies to see what funds I had in each and when I tried to log in, a message came up saying my account had been closed. Why? Because I then realised that this cowboy outfit are part of FUN88 and TLCBet and I had the nerve to withdraw my funds from both of those 2 joke sites.Another crap scum bookmaker that never hand out free offers or bonuses.Avoid.

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I don’t recommend at all. Deceiving welcome offer which they don’t honour. After my first bet settled I withdrew my balance and will never use again.

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Liked the site and the tote features but restricted to noting for winning peanuts in Ante Post markets. At least they told me they had restricted me. Don’t bother.

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These muppets closed my account after I had the audacity to withdraw £84.50 from my account. Sad, desperate scum bookmakers.Avoid!

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This company is registered and operated from Malta so beware of submitting personal data as they may not have the same data protection standards as UK. Submitted my UK driving licence (valid with the DVLA) when asked by RaceBets for verification. A few minutes later received a message saying they could not accept my licence as it was out-of-date. (verified by DVLA that it was in-date and currently valid) Then was asked to submit alternative verification such as a utility bill which I did! Again, I received a message from RaceBets that they could not accept this but did not give a reason. Up to that point I had spent a lot of time during the verification process and simply gave up in disgust. Personally I believe their verification process is a scam to entice people to give as much data as possible then probably promulgate it on to a Third Party so BEWARE.

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Quick withdrawals and good site with good variety of markets (perhaps not as much as others but still enough for me). Would recommend.

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Appalling service, sent email asking me to top up and get upto £25 match free. Deposited, money taken from account and no balance on account. No live chat, no phone contact available. Just theft really… well emailed, we will see!!

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I at first really enjoyed playing slots on the website. When it came time to providing my proof of identification and payment for making my deposits to the website and retrieving my winnings is where I came into many round and round jump through hoops over and over again with still zero results and still no results till this day. I provided approved identification repeatedly and also provided documentation in regards to the pre paid credit card that I made my deposits with. Also gave documentation in regards to my personal bank account that I never made any deposits to the website as per required by the website even though I never made any deposits from my personal account but asked that my withdrawel be made to my checking account from the website. I didn’t understand why they would be needing bank statements from an account that I never made a deposit to the website from. I was so excited about my 700.00 winnings right before Christmas and like most other people out there obviously had made plans on how and who I would be spending my winnings on for Christmas that I was eager to send all documentation that was required in order to recieve my funds. I had done this at least a half a dozen times In all different formats and sizes and it was always rejected. Never did recieve any of my funds to date. The website locked me out of my account denying me any access to my account or funds and still to date wouldn’t let me access my account or funds. I recently sent my identification documentation yet again to the website only to get an email back informing me that management has made the decision to close my account indefinitely and was advised that if I opened up yet another account that they would again imediately canceled my account and seize my funds and or any winnings I may have. And along have seized my 700.00 winnings that I originally tried to withdrawel. Are casino websites allowed to seize money that doesn’t belong to them? Are they legally aloud to fraud and steal hard working single mothers and fathers money? What kind of punishment if any do they get when this sort of thing happens and who do I turn to in order to help me or is there anyone or anywhere that I can turn to in order to recieve help and have them fined or punished for their illegal actions towards myself and poor illegal business conduct? Please help…..

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Please dont play their rigged virtual sports. 10 bets lost in a row. Impossible to lose this many on a non-rigged system.Save yourself from their fraudulent games.

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They will do everything in their power to not pay you out your winnings, I have been using online sites for over a decade, and guts is the one place where every withdrawal is almost impossible to make, no matter how much you deposit, when you want it back you will face every single argument and issue under the Christmas ?.I have made a withdrawal to my bank that they canceled sayng It can only be withdrawn by card, then when I do the card they said that I can only withdraw to my bank acct?The customer service reps, lie and use advanced delay tactics. No phone lines.Callbacks are not working.I strongly suggest anyone having issues with them to email the UK gambling comision and file a formal complaint against them.They should not be operating in the UK with a license.I will update on my status.

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Quick withdrawal of winnings. Good variety of markets although couldn’t see any Horse Racing or Greyhound markets and had to wager my entire deposit but other than that not had a problem here.

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signed up today put 50 deposit in verified my id within 2 hours win 450 and money was in my bank 8 hours after my first deposit got go say this company is the best online bookmaker I have ever dealt with couldnt believe how quick they pay out

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Average service and the best way to get to see

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the slots never pay ever you just cant win. football odds on lyon to win city they offered 6s when other sites were 11s.rubbish site

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They have ignored all my emails and don’t seem intent on paying out even with authorities involved If you read this please avoid this company. Nothing but headaches. You shouldn’t have to sweat the payout

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DO NOT USE. Offer welcome bonus then don’t pay it using excuse of not available for uk. Rip off. Balance withdrawn and account closed. Worst one yet. Also reported to IBAS and gaming commission.

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Signed up to this website,my verification was easily sorted and had no issues regarding refunds/withdrawals, but they literally Rob people in their slot machines. I have never won a jackpot or bonus ever after spending hundred’s of euros, there’s no customer loyalty as regards free spins,bonus credit etc. Worse website ever as they clearly just Rob people if their money, you would have more luck on a scratch card, avoid at all costs!!!

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If you new in Betclic, they will let you win a little money. But then, nothing you get! In online casino i started to spin, and loose the bet 53 times in a row! In the 54. spin i got my bet back, then again nothing 34 times. This is a scam! They not let you to win a penny in absolute disappointing way…

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even if you win, you will never see your money again

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Have to say ive been with bethard for 6 months now for their live casino. Great withdrawal service, fastest I’ve found, funds in my account within minutes

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Denied me access to their website and when I asked why I wasn’t given a reason. Refusal to comply with GDPR laws, refusal to remove my details from their system. Watch out for these guys!!!

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I joined because it’s the only site that gives Scottish Lower Leagues AND Scottish Juniors (Which I follow every week). But adding winning bets takes ages and they change the goalposts all the time. I only stay because of aforementioned Juniors. Trying to log in is p**h

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I would strongly suggest avoiding this site. I signed up and claimed the bonus deposit. It was showing in my account, but it was just showing as “initiated” and not “active”. I emailed support asking to activate it for me, and literally emailed them back and forth about 8 or 9 times before they finally relented and activated it. I am sure they do this with everybody! It sounded rehearsed. Blatant scam!The reason they gave was “You had to email us before you placed any bets. Now that you’ve placed a bet, I can’t activate your bonus.” Uhh, what?It was only after I said I’ll be forwarding our email to the gambling commission that they finally said they’ll make an exception. I got my bonus in the end, but these guys are the shadiest bookie I’ve ever dealt with. Avoid!

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They asked for my ID which I sentThat was 7 weeks ago. I’ve sent about a dozen emails all which they have ignored. They have no phone number and live chat really are thickThankfully my balance is less than a £1 so don’t care but the way they treat customers is ridiculousThey seem to think they’re above the law and can do as they pleaseWould avoid like the plague

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