BetNeptune Review

Been using Redzone for over a year and they are possibly one of the least competent firms available. Customer service via live chat is totally useless and unable to help if you have anything beyond the most basic issues. Taken over 48 hours to get a bet correctly paid out when they settled a winner as a loser, no idea why the bet was settled as a loser in first place and even less idea why it takes so long to resolve such a basic issue – customer service said that this issue will take “at least a day” to fix. There’s loads of more reputable betting firms available (most of whom take customer service seriously) so don’t waste your time with this lot.

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I am going to admit, I was really sceptical of this site at first, especially when I won a big bet on this site. Not only they have approved my documents within hours! they did actually send my money in less than 3 hours since it was processed. They have a lot of competitions and do give a lot of free bets and cash matches which helps a lot.

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Accidentally created a duplicate account, placed a bet, won 350 pounds, they confiscated all the winnings returned the deposit, I asked what happened if I lost the bet would you of returned the deposit, they replied no, it was a no win situation for me, AVOID AT ALL COST

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What you see is what you get at Sporting Index.

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NOTEVOLE DAVVERO!!!Utilizzo da tempo questo sito per la vasta offerta di gioco e per la velocità nei pagamenti e nell’assistenza.In data 18 novembre ho effettuato una vincita di Euro 30.084 alla slot Gemix (Play’n Go). Ho effettuato il prelievo intorno alle 06:15 circa suddiviso in tre tranche: bonifico bancario, Postepay e Paypal. Nemmeno 6 ore dopo i pagamenti sono stati effettuati tutti e tre: paypal e postepay, ovviamente erano disponibili subito, il bonifico in meno di 24 ore dal prelievo era già sul mio conto corrente.Ci sono siti che anche per poche centinaia di Euro impiegano giorni ad effettuare i pagamenti… Fastbet 30.000 Euro pagati praticamente subito: WOW!!!

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I have had so many issue with this joke of a company, my advice is STAY AWAY from this site and it’s sister sites. I’m in the U.K. and all I did was deposit and play. They close my account with MONEY AND WINNINGS still in my account. It’s bn an absolute nightmare trying to get it back. Worst site I’ve ever used

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Placed a bet. Won and then got banned. Contacted customer service and got a nonsense explanation. No help or willingness to help. I want my money back!

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Been with the tote for years All of a sudden wanting ID i have everything even bank statements same as card ,voters roll,proof of adress ,driving licence I do not have photo id they have closed account and not accepting all other evidence Gambling commission and gov say my ID is enough Shame on you tote

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From a dreadful start, where the site wouldn’t accept bets and the staff seemed clueless, they appear to have progressed somewhat. A major irritant remains the location pop-up stating that if I am outside the UK, functionality will be blocked. Of course I’m outside the UK. I’m in the Republic of Ireland. Time to get your act together.

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Brutal. They closed my account mid bets as I flagged on their risk management. Couldn’t detail where or how which confirms the BS they are trying to make me swallow. Avoid

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Deposited in the casino blocked my account due to verification which I understand so I went to withdraw my own money back they’ve kept it until I send verification to them I dont have any documents to verify with. Dont go to the site they steal peoples money worst company ever had no problems withdrawing money back from other casinos when they’ve blocked my account so glad it wasnt hundreds I deposited on they are refusing to give me my money back.

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Robbing scum they let you open a account deposit money you place a bet in wins they then block your account due to you having a account with Mr Green you speak to some fool on live chat who gives you a lot of crap this bookie should be banned from operating robbing scam crocks

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Sad that Irish tote customers were reduced to this drivel site. Shame on HRI or whoever is responsible. Why?

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BEWARE: Do NOT bet with this so called bookmaker. I placed numerous bets on a certain market with them over a 4 week period. They voided them all as they say the odds were wrong. It took them 4 weeks to say there was an obvious error in the odds !!!!! I have asked them what the correct odds where and they won’t reply. I am now taking legal action. Shocking company. BE WARNED.

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Started using them because they were local and you could get junior games etc . But there always crashing in play is always off the screen cash out is off more than on . As I type there down again . Sky bet it is . All you get is yes we know were down I.T are on it . In the meantime no cash out . Horrifically bad .

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Very honest. More importantly caring. Accidental big deposit. Rang them after withdrawing excess amount and they said they could not do anything as I had already withdrawn so I would have to wait 3-5 working days. But then they rang me up following day and exceptionally cancelled withdrawal and sent me back the extra funds on the same day. Words not enough to praise customer service. We all lose to bookmakers, it’s just a question of losing small as betting is a mug’s game. Frankly, I’d rather lose to Sporting Index. Good people.

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Liars with unprofessional staff.One agent told me i was eligable for a welcome offer through an affiliate Next day different agent (LUKE – MORON) Outright lied and changed his lies througout a 30 min chat, claimed the offer wasnt valid, then that it was expired, then that i didn’t come through the link, then it was a random site offering a fake offer (complete lies).Have filed an official complaint and contacted the ADR.ALSO THEIR COMPLAINTS EMAIL DOESNT WORK!

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Great website ! but , No Balls! Total Pants firm , shame as they show racing from everywhere and if they could only accept bets they would have thrived Bye Bye

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Truly awful company. Nice colour scheme and pretty website is the best thing I can say about them. Website very clunky and frustrating. Chat just doesn’t work. Preferences change as soon as you click on a different section i.e. fractional/decimal, time frame. Just avoid

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absolutely the worst site I have ever used complete scam. deposited money then got locked out of my account went to live chat for them never to answer my queries. avoid with extreme caution i will be reporting this to the financial fair play board for review.

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12 bet worst customer care Deposit not reflecting in my 12 bet account . Balance deducted from bank account but not reflecting in my 12 bet account. No reply on what’s app also .10000 deposited but not received in my 12 bet account.

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This has been the worst experience ever. Opened an account, uploaded documents, in the meantime, placed a bet with 50 pounds remaining. All docs has been rejected with no reason, account restricted. No email with explanation, not interested in clarifying anything. Withdrawal process was another nightmare, apparently, I had to wager the bonus before any wthdrawal could take place. Excuse me, what bonus? YOU JUST RESTRICTED MY ACCOUNT! In addition to that, Live Chat gave me the worst experience ever in contacting ANY customer service.

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They are perhaps the worst possible organisation . They suspended the online activity after I made some profits. Wouldn’t recommend them .Customer service was absolutely awful to say the least. Rather than explaining the reasons just wanted me to close me account.

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Bad bonus now and way too big wagering. 100 euros deposit you have to wager 1600 euros :Dd And now you have to have 2 bets on one slip, thats very hard to get right. This casinos supervisors are poor and they are just stealing your money. There are so many casinos that don’t have wagering at all or its max 600 euros. And yeah I didn’t lose my moneys I took 700 euros out but that was just 200% luck. Go play other casinos until they change the bonus terms.

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Penso sia uno dei migliori nuovi siti di gioco autorizzato nel panorama italiano. Pannello sport con grande offerta di scommesse possibili a livello nazionale ed internazionale, live con sistema di giocata rapida che permette di scommettere con un solo click ottimo per giocatori che stanno seguendo la partita in diretta. Le quote sono mediamente più alte rispetto gli altri siti. La mia scelta decisiva di iscrivermi a questo sito è stata per partecipare al torneo casinò con classifica a punti che mi sta dando molta soddisfazione! Il prelievo è molto rapido (mezz’ora dopo la richiesta avevo i soldi sulla postepay), c’è un utilissimo tasto chat che permette di mandare i documenti e fare richieste anche con il cellulare.

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I had an account for about a week, haven’t even won amything. Constant loses and they restricted my account. Can’t bet more than £0.50-0.60 on certain horses. Steer wide away. I don’t know how they earn their money if they restrict everyone in few days.

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It seems deposits from cards transferring manually and it takes time. I read the comments below and the same problem seems for most of people. You deposit but it takes a couple of days to reach them. Didn’t had a time to try the site but deposit system needs a bit work.

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Stay away if backing horses theh dont do best odds guaranteed ridiculous forna betting site.

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Had an account with Racebets for maybe a year and only made a few deposits and bets of a couple of £ now and then on horses. i was possibly a few £ up overall and made one small withdrawal in a year.Minimum deposit seems to have went up to £20 using PayPal, not sure if it’s the same for all now or just me,anyway betting through the link from racing post I seemed to find always an error coming up when trying to place a bet but went through on second attempt. On checking balance I saw bet had went through twice so contacted their customer help and was very kindly refunded the duplicate bet,so all was fine.Next time placing a bet same error comes up so I goes and checks balance and previous transactions only to find a few duplicate bets in the past which went unnoticed by me ,stupid you may think but link from racing post to Racebets does not show balance when placing a bet so can easily be done,all part of the obscure Racebets experience. Anyway goes back to customer help regards the duplicate bets and this time get reply that my account has been restricted and no best odds guaranteed for me in future? Not happy about this so decided to bet my last few £ and forget this account only to find bet not accepted.So ,life’s too short for this carry on so went to withdraw my balance of the almighty sum of £6,. Now told there is problem with PayPal at present ,,funny how never a problem with any other account using PayPal,I have a few bookmaker accounts I use.So still waiting for my puny little withdrawal after 10 days and contacted them also.So if this is how they treat a little punter like me who was a couple £ up and queried some duplicate bets then there’s no hope for any serious punter with this company who i find out is based in Malta.Going by the other reviews on here this is usual practices from Racebets and I’m disgusted to say the least how they regard their customers, so my advice and review of Racebets is AVOID unless your a mug punter and then I’m sure they will kiss your ****If only all bookies were like bet365 and betvictor then the punter has a chance.Someone should make a documentary on the bookmaker and gambling industry explaining to the public just what you are up against with the greedy bad attitude to all but losers,enough saidPs update,, just found out my small balance has now disappeared from account,How this Racebets company can get away with this thieving of people’s money is beyond my comprehensionI have mailed the gambling commission regarding this issue but have had no reply so be warned that it looks like if you want a flutter in the UK bookmakers can restrict,close your account and steal your balance and there is no apparent means to stop the practice

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tried to join last week. filled in details and got all confirmed on screen. went to log in and says account suspended. tried to reset password with email and says theres an error. so mailed them requesting assist and never heard back. sent another email today and eventually got 2 line reply that they need id. doesnt sit with me poor customer service and i aint even deposited yet…not gonna happen

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Only horse racing options available.

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Do not use! Set up a account before I even had a chance to use it my account has been closed!!

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Good betting site, good limits and they don’t ban and limit players compared to its competiors.

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You make a price and then cancel the trades, total rubbish

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Give this firm a wide berth. The terms of their reload bonus offers in particular are extremely onerous and they will use them to keep your money if you make the mistake of actully winning there.

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This is worst place to play . DO NOT PLAY . THEY ARE REALLY DODGIES . DO NOT ENTER HERE

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Slow and unhelpful. Duplicated. transactions and few markets.Customer service also outsourced and poor Look elsewhere

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Do not useWorst customer service Restricted my account stopped me cashing out on a bet despite not asking for thisCustomer service don’t understand English eitherReported

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I was playing twister on the poker software and i managed in two days and 2 nights to create a bankroll from 20 euros to 800. The third day when i started playing i was losing every single one twister in the most ridiculous, unrealistic,rigged way possible. Out of nowhere suddenly the low stacker on the table managed to make the greatest comeback of his life in the most innacurate way. Its like when you are about to finish the player holding the strongest hand, he hits the board he wished. It’s like at some point you are just constantly make you lose. In the end, I lost every single twister and the 800 euros profit I made.

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Restricted my account after I had a decent win. I lost 8/10 bets won 2 was about £19 profit when they sent me an email advising my account was restricted. Not in the same league as the major bookies

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Der größte Käse hier. NO WINS. THE SLOTS ARE BERY SLOWLY. NOT FOR MOBILE PLAYERS. THE LOADING TIME IS TO LONG.

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I like tote for couple reasons. Single bet markets only. Tote place pot. Old school betting one thing I don’t like is you can’t take SP. That’s a big no no when comes to online betting. Many horses drift in the bookies favours especially favs at the start.

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Avoid the rouletteZero just came out four times in a row!! Sure that’s impossible

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Pirates! I did a welcome offer with this lot. Never bothered again until one day I was checking my list of bookies to see what funds I had in each and when I tried to log in, a message came up saying my account had been closed. Why? Because I then realised that this cowboy outfit are part of FUN88 and TLCBet and I had the nerve to withdraw my funds from both of those 2 joke sites.Another crap scum bookmaker that never hand out free offers or bonuses.Avoid.

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I don’t recommend at all. Deceiving welcome offer which they don’t honour. After my first bet settled I withdrew my balance and will never use again.

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Liked the site and the tote features but restricted to noting for winning peanuts in Ante Post markets. At least they told me they had restricted me. Don’t bother.

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These muppets closed my account after I had the audacity to withdraw £84.50 from my account. Sad, desperate scum bookmakers.Avoid!

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This company is registered and operated from Malta so beware of submitting personal data as they may not have the same data protection standards as UK. Submitted my UK driving licence (valid with the DVLA) when asked by RaceBets for verification. A few minutes later received a message saying they could not accept my licence as it was out-of-date. (verified by DVLA that it was in-date and currently valid) Then was asked to submit alternative verification such as a utility bill which I did! Again, I received a message from RaceBets that they could not accept this but did not give a reason. Up to that point I had spent a lot of time during the verification process and simply gave up in disgust. Personally I believe their verification process is a scam to entice people to give as much data as possible then probably promulgate it on to a Third Party so BEWARE.

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Quick withdrawals and good site with good variety of markets (perhaps not as much as others but still enough for me). Would recommend.

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Appalling service, sent email asking me to top up and get upto £25 match free. Deposited, money taken from account and no balance on account. No live chat, no phone contact available. Just theft really… well emailed, we will see!!

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