BetNeptune PLAYER REVIEWS(3280)
afluffydog
02 September 2019
Comment from uk.trustpilot.com
Rubbish Company misleading customers, on welcome bonus. They see everyone as people who can not understand English.please do not try this bookie, very dangerous
Martin Motor
24 August 2019
Comment from uk.trustpilot.com
I had 2500e on my account and they closed my account, no withdrawal, I lost all my money.
Daniel Foster
22 August 2019
Comment from uk.trustpilot.com
The people who run this company are scumbags! I put a £10 bet on won £110 and tried to withdraw the money in my account. They simply wont process the payment I’ve sent in numerous documents and emails to verify the account but they still refuse to release the payment.The gambling commission really should intervene and shut this fraudulent company down. Unless you want to be conned out of money don’t bet with this company as they will take your deposits but refuse to pay out winnings.
Jeff Better
22 August 2019
Comment from uk.trustpilot.com
Looks like a great platform. I'd play again, but it wouldn't be my first choice. Odds aren't as good as other providers but it has a good casino section.Looks like things have changed as it used to be a great site.
David Joseph
18 August 2019
Comment from uk.trustpilot.com
Betclic casino scam. Be warned. £75 On Scruffy Duck. First few spins put me to £77, then all downhill from there. Never even landed a bonus(but so many teases) because hey, how else can they manipulate people to keep spinning if they don't pretend the game is fair? 96+% RTP? LOL. Scammers. Avoid.
dan
15 August 2019
Comment from uk.trustpilot.com
Do yourself a favour and stay away from them. you will never get your money on your winnings. no live chat, no reply on your mails.
Balázs Tompa
10 August 2019
Comment from uk.trustpilot.com
Same problem as others mentioned before. Redzone took my money from my account without any warning. It's against their T&C. Support was completly ignorant. Avoid this pigs.
Paul
09 August 2019
Comment from uk.trustpilot.com
Had a blacktype account for around a year and have to say i like the sportsbook a lot app is very slick decent odds customer service quick responsive although i think they could add live chat. Trustly bank transfer payments added so quicker than debit card good bonus!
Jay
08 August 2019
Comment from uk.trustpilot.com
Terrible terrible bookie. Been trying to process a withdrawal for 5 weeks. I've been verified and they keep asking for more documents.I send the documents and they wait a week to confirm and yet my withdrawal is still pending. STAY AWAY FROM THESE CROOKS.
Stephen Powell
07 August 2019
Comment from uk.trustpilot.com
Unable to contact their email address doesn't work, and withdrawal still under processing, but their website is still working ??
pweipwei
03 August 2019
Comment from uk.trustpilot.com
Made a withdrawal, never got the funds. Customer support takes weeks to respond and keep asking for bank statement in pdf Even though my bank only gives me excel version. This was about 2 months ago. Stay away.
claus
31 July 2019
Comment from uk.trustpilot.com
scam avoid. no live chat no support no phone
Artur Lesinski
17 July 2019
Comment from uk.trustpilot.com
I won 300£ and after thise they blocked my account. ??? Sending messeges but not answer .....
WG
14 July 2019
Comment from uk.trustpilot.com
Absolute scam.I opened an account and within 60 seconds they terminated it.Basically taking all of my personal information then denying my access to the account. I never even got to log in after registering let alone place a bet. There was no reason whatsoever to end the account.I raised the issue on their chat and when i began to air my concern about their falsely obtaining my personal information with clearly no interest in providing the service they were advertising the live chat person blocked all my future messages.Do not give these people any information or bank details
George
07 July 2019
Comment from uk.trustpilot.com
Terrible bookmaker. Supposedly they don't restrict but I'm always restricted to pennies. I recently wanted to take them up on a casino offer they were running. I completed the wagering but didn't receive my freespins. Thought it may just be an error so sent them an email (they have no live chat facility) they replied several days later stating I was excluded from promotions. They said I was sent an emailing regarding this about a year ago. I trawled through my inbox and spam filter to the time and day they said it was sent to me (after I had to ask them for this information and then wait several more days for a response). There was no email, they never sent me anything and then began citing rubbish to me from their default 'out the box' auto responses such as 'we have performed out legal obligation blah blah' TERRIBLE. Also this was all 100% bs since I had received promotional offers from them for months after this supposed email was sent.
ShizuSaurusRex
05 July 2019
Comment from uk.trustpilot.com
Without warning I got a message from them saying my account has been inactive for 6months so from now on they will charge £5 a month to keep the account open. Disgusting.
Louis Girling
05 July 2019
Comment from uk.trustpilot.com
well... I signed up and deposited 25 quid with a 200% bonustransaction went through and my money and bonus funds were added.went on multiple slots but none of them worked as it kept coming up with errors and then upon contacting live chat they said i need to verify my ID for my account before im allowed to play.never have I ever joined a casino and they wont let you play before handing the sensitive documents.not impressed at all.the rating may change dependant on if they have stolen my money/unable to play
Joseph Stewart
04 July 2019
Comment from uk.trustpilot.com
After a few months of not using vernons, I received an email titled "about your vernons account". I thought perhaps maybe I had some money left in there or they were going to entice me back to play again but no..... it said after a review of your account you will be unable to ever use vernons again. I dont know who "vernon" is but he obviously does not like customers, I hope he enjoys bankruptcy when the site runs out of people entirely!
Mark Irvine
25 June 2019
Comment from uk.trustpilot.com
Say's on their website best odds gauranteed , Liars i will never be back no wonder their Bangor shop is always empty. Robbers ! Stay away is my advice.
Algis
24 June 2019
Comment from uk.trustpilot.com
This betting company is hilarious... 5 weeks waiting for my withdrawal..and all information i get - "wait one more week, be patient"...every monday same story..provider canceled payment...? So where is my money?... Highly recomend stop and never try using mobilbet..they care just about deposits to their account and makes it in seconds.. when the things turns around - no money for more than month...amazing company..
Tom
23 June 2019
Comment from uk.trustpilot.com
I would give 0 stars if i could. No customer service, no responses to emails, live chat is never online. Withdrawals sitting pending with no sign of being processed. Restricted after about 10 bets on ascot event. Service needs licence withdrawing.Possible fake 5 star reviews here tooOne trip to google will show up the amount of negative reviews and complaints on these guys, save yourself the stress and hassle and leave well aloneUpdate: did get money eventually and we all got a BS email about Severe technical issues etc meaning a delay over that ascot weekend...all the other bookies on same sports betting platform had no issue, shambles and restricted anyway so they can waste some other customers time instead
Gunnersafc
20 June 2019
Comment from uk.trustpilot.com
Just put a rare bet on with as they were best price and immediately got an e mail from them stating I would no longer be offered best price guaranteed and no free bets or promotions. This company must want to go bust. The bet was only £200 at 6/4. Don’t bother using them as they don’t want to take a bet once you had a few with them.
Georgi Dimitrov
19 June 2019
Comment from uk.trustpilot.com
I have bad experience with mobile bet!!!So, I won and now I want to withdraw my money. The problem is that in the withdraw menu there is only one option: via credit card!!! I wrote them more than 10 mails for the past 2 weeks to add also skill and bank transfer via Trustly(as is shown to their site) but mobile bet did not do it and even did not answer to any of the mails I sent them!!!Now I have contacted gambling commission and IBAS on the matter!
Paul Hine
14 June 2019
Comment from uk.trustpilot.com
A fair bookmaker with reasonable odds, occasional offers and a functional website.BOG and streaming of UK/Irish races a plus. Sadly I always seem to find the wrong horse but that's the joy of gambling.
Sandy Powell
14 June 2019
Comment from uk.trustpilot.com
Easy enough to use. I like their site and casino.
Patrick Pamment
14 June 2019
Comment from uk.trustpilot.com
They're a pretty damn good bookmaker. Odds are reasonable, though nothing to shout off the rooftops about, and there's usually a decent array of offers available (extra places on the races or golf; enhanced odds on football etc).Their deposit and withdrawal processes are also very easy to understand. Overall it's a good service as a bookmaker.
Richard Hayes
04 June 2019
Comment from uk.trustpilot.com
BetClic is the worst bookie I have ever encountered. My account was limited to less than 5 euro every 24 hours for no apparent reason. I was literally baffled as to why they restricted my account, because I won just a few small bets after the first week or two of opening my account - it's not like I was some pro gambler raking in thousands, or playing unfairly. I don't think I even made a profit to be honest. When I asked why it was limited they told me it was under their discretion and refused to look into it. A big F you to BetClic and its owners, I hope this bookie gets shut down. Save your money and go to a proper bookie that treats its customers with respect.
Matt Womble
28 May 2019
Comment from uk.trustpilot.com
wont accept proof of address because its not a high street name bank. but its exactly what they asked for a a4 print copy showing all 4 corners of a bank statement within 3 months , which it is. all i can say is if its this hard to verify yourself imagine the challenges when it comes to withdrawing
Morgan
24 May 2019
Comment from uk.trustpilot.com
I tried a new site and they introduced many new markets for other sports, which is amazing, my verification process was very quick and withdrawal processed smoothly
Kleo
23 May 2019
Comment from uk.trustpilot.com
They have not paid my money for several months. Support for weeks repeats a fairy tale about technical problems. They do not want to pay my money.
Joe Boardman
22 May 2019
Comment from uk.trustpilot.com
I would give no stars inplay is well behind so you have lost before even putting bet on I was looking at bet365 same time as bet21 and the match had finished about 13 seconds before bet21 so that means I play betting is a scam
Charlie
20 May 2019
Comment from uk.trustpilot.com
I can not say anything bad about this company, will continue betting with these guys. One of the best sites in the UK.New Promotions are excellent.
Alina Stefan
02 May 2019
Comment from uk.trustpilot.com
Very bad experience, don’t even try!
kylie
20 April 2019
Comment from uk.trustpilot.com
So I played on jetbull yesterday and I collected a bonus top up 20 get 5 pound bonus so I played and never touched the 5 pound bonus i was lucky enough I won over 600 pound on one game and had 17 pound to wager so I did so and once waged I was on 600 pound so jetbull took 550 pound and left me with 50 pound never in my life have i expicanced somting like this I've played so many online casinos and if he lucky to get out the wagering the money should be yours I didn't top up 20 pound to win 50 and my 550 just went into thin air and you rob people as u no not every1 reads the t&cs so even if i deposited 50 pound and got a 5 pound bonus once I waged it u would only leave me with 50 pound that u deposit it makes no sense somting needs to be done as this is not fair people dobt depsit 20 or 50 pound to win what they deposited STAY WELL AWAY IF YOU WANT TO WIN MONEY AS THIS CASINO TAKES IT ONCE U DONE ALL THE HARD WORK OR WAGERING IT YOU SHOULD BE ASHAMED OF YOUR SELF NO OTHER CASINO I HAVE PLAYED DOES THIS ONCE U WAGER THE MONEY IS YOURS BUT THIS GUYS TAKE IT DO NOT PLAY AT THIS SITE!!!!!
Richard
15 April 2019
Comment from uk.trustpilot.com
Bet Bright didn't take horse bets now all staff are on dole What did they think would happen Good riddance to them
Kyle Gambles
04 April 2019
Comment from uk.trustpilot.com
Great Bonuses, Great Customer Service.Fancied a bash on slots and saw that they had an amazing bet £10 get 50 free spins offer so took it up, went on had a little win but lost it on another game so deposited another £10 and then got an additional 20 spins! Not just that I've managed to use every welcome offer they have, sports, live casino and slots! No complaints at all and they've got great existing offers for players who stay with them.
Stel
04 April 2019
Comment from uk.trustpilot.com
Lowlifes. Whether it's Expekt, Betclic, Betclic and Expekt, or Expekt and Betclcic. Whatever...It's the same bunch of pitiful, petty, sadists.
Kris
01 April 2019
Comment from uk.trustpilot.com
My honest review from my experience is that I recommend you to sign up elsewhere. You can sign up fine but when you want to withdraw they only accept certain statements from certain banks. I use Barclays and they wouldn't accept it. Had to fight over a week with them just to withdraw £5000 and get my account passed security..The customer service live chat is terrible as they didn't help me once. No bookies like winners (obviously) but sportpesa will prolong you as long as possible, you must force them to pay out which is wrong.I contacted them at least 5 times over the same issue. Please avoid this site. Use a more reputable site on the market.Pros:-Many sports markets to play-Decent range of slotsCons:-Poor customer service through live chat.-Long stressful verification process in order to withdraw-No UK based customer support / phone number
James
27 March 2019
Comment from uk.trustpilot.com
Very slow withdrawals and very poor offers. They will also ban any winning bettor by putting a £1 max restriction on your account.
Dale Kelly
21 March 2019
Comment from uk.trustpilot.com
Great COMPANY are BETBRIGHT Until you want to withdraw and then It develops Into an awful! , Tedious! , Long and drawn out affair.Good at taking your cash but like trying to get blood from a stone when you want a pay out..
Sam Judd
21 March 2019
Comment from uk.trustpilot.com
After reading some of the reviews I was slightly skeptical at first about these guys, however since signing up I’ve been pleasantly surprised. They may not have the selections like Bet365 but when an issue arises they don’t feel like the usual non human corporate. I had a slight issue on my account which they got to work to resolve and happily compensated me. Their twitter account support is second to none and once a few little niggles are sorted and they expand their markets I can’t see any reason why they won’t keep growing. Would easily recommend them
Mr Michael Gilhooley
17 March 2019
Comment from uk.trustpilot.com
Some bad review here but I can only speak for myself and I have had a really good experience with Jetbull.Had a couple of issues with free bets but resolved straight away.
Faye Barber
16 March 2019
Comment from uk.trustpilot.com
Yeah something isnt right with this site or the sister site. It no longer is linked with bet victor which I wasn't aware of until recently. The games have all changed and been taken over by a different company. The slots are rubbish and impossible to win on. Tried it out for a few months but excluded permanently now. Don't trust them at all.
Ben King
12 March 2019
Comment from uk.trustpilot.com
Sportpesa have over £100 of my money and I literally cannot withdraw it. They say that it’s because I have a MasterCard (I don’t) but even if I did, so what?)I deposited using a Visacard yet that same Visa card is now a problem to withdraw tooThey don’t resoond to emails and responses via Webchat just goes back to the nonsense MasterCard issueThey literally won’t give me my money! Please don’t use them - stay well clear
Mateus V
12 March 2019
Comment from uk.trustpilot.com
DO NOT SIGN UP, scammers. I made the mistake of signing up with these guys, before reading the reviews. They will harass you with KYC and try to not only interrupt your playing but also withdrawing if you win. Please read the other reviews before you use these. I have decided to seek legal advice after providing multiple types of IDs, front and back, selfies, proof of address, credit cards front and back, etc after all that they go back to asking for a picture of the driver license I am holding, the one I already sent t/em. Please do not use these, there's so many other sites out there, who won't harass you like this.
Matt
11 March 2019
Comment from uk.trustpilot.com
Just like Betway they have a great review and pay people to write positive feedback for them and get any bad comments removed. Where are all the PR runts now?How's that's worked out? How's the unemployment queuesShows how easily this platform is manipulated
Sam
05 March 2019
Comment from uk.trustpilot.com
Not that it matters now as they’ve been sold - however going forward....You should know that Betbright are completely incompetent. Compliance set my deposit limit to £2k a month in March 2018. I asked them in Feb 2019 why I’ve been able to deposit nearly 5k or more some months? They then suspended my account pending investigation.The investigation found that they had accidentally set it as a weekly deposit limit of £2k and not the monthly. At this point I’d deposited £44k in a year instead of the maximum £24kni should have been allowed if compliance had done their job properly.They refunded me £8k. I have no idea where they got that figure from but apparently take withdrawals into account even though regardless the maximum I should have been allowed to get on my account was £24k in this period. I think I was down £19k at this point. I asked for my other £11k and they just said that a thorough investigation was done and I wouldn’t be getting anything else! So to summarise, please avoid these schoolboys. They are incompetent and your money is not safe!
Peter
05 March 2019
Comment from uk.trustpilot.com
Here's a review I posted for BB last year. I hope some of you took my advice and stayed well clear of them. 27 Feb 2018Complete waste of timeI'm a small stakes customer and after reading about the 100% deposit bonus I thought I'd give BetBright a try. So I could have more bets and my money would last a bit longer I deposited the maximum amount £100 & BetBright added another £100. I understand you have to bet so much before the bonus is added to your cash and that is totally acceptable because some people would just deposit and then try to withdraw the bonus and their own deposit. I like to have an interest in NH racing so I opened an account to actually BET not to mess around. So when I went to place my first bet of only £8 EW on a horse priced at 7/1 running at Sandown I was offered only £1.47. I then went to place a £3 Win bet on a 10/1 shot and they would only allow me £1.27. Totally ridiculous! How can they call themselves a bookmaker if they don't take even small bets. I've placed 100s of bets a year like this with Bet365 with no problems at all. Ive now put in a withdrawal "request" for my £100 without placing a single bet. Before I closed my account I was sent a number of emails encouraging me to play in their casino. I'll say no more!! My advice is don't waste your time, like they wasted mine, by opening an account with BetBright.
Andreas Nordlinder
02 March 2019
Comment from uk.trustpilot.com
I won on a bet worth 3600,- NOK. Says in the log I won. But have not recived any money. Talked to live chat 6 times. They dont understand anything. And after a lot of explaning they said we fix this, sorry for problems. Still no money. Feels like a scam company. Play elsewhere is my advice.
David Joseph
02 September 2019
Comment from uk.trustpilot.com
Avoid the slots. They NEVER pay out anything. Lost track of how many deposits at minimum bet never lasts very long. Much better sites out there. I'm sure they give the standard reply how they are monitored etc. As if the average gambler could check it out. Just another ripoff.
Avoid the slots. They NEVER pay out anything. Lost track of how many deposits at minimum bet never lasts very long. Much better sites out there. I’m sure they give the standard reply how they are monitored etc. As if the average gambler could check it out. Just another ripoff.