BetSafe PLAYER REVIEWS(340)
John Paul Shaughnessy
15 September 2024
Comment from uk.trustpilot.com
I've played everywhere and honestly Betsafe is the worst sportsbook I've ever seen. They send 90% of bets to trader and reject an outrageous amount of bets. For verification I send utility bills and they reject those saying they're not the right bills when they clearly are what they're asking for. I can't even be bothered to go into chat because I don't even want to be a customer here anymore.I'm guessing they do this to try to avoid giving you any opportunity to rollover the first deposit bonus taken. Honestly, it's a complete waste of time. AVOIDI've played at offshores and every sketchy sportsbook available and Betsafe will go down as the worst by a landslide
Remi Eliassen
23 August 2024
Comment from uk.trustpilot.com
Easy deposit easy withdrawal - with no chance to stop the withdrawal after clicking the button. Good thing for addicts and much respect to BetSafe for doing that.-That shows that they do care about their players. The common practice from sly casinos is to ask for all the documents and idendity when you cash out big, so that you have to wait and then possibly play up your won funds. Not these guys tho!Never had any issues with these guys, but they are very stingy about bonuses compared to my other regular casinos.
Lukas Lukas
09 August 2024
Comment from uk.trustpilot.com
If I could give 0 stars I would. They advertise a lot about the best RPT strategy but in reality they do what scam casinos do. They let you win a bit and then if you won a lot they will never let you win again. They just drain you. For example 500 Eur in spins 0 bonuses on 5 machines. Is that fair? I don't think so. At least a 1 bonus, I would understand if I don't win. But spending 500 Eur on slots and getting 0 bonuses is just extreme I think. Anyway if anyone reading this I would suggest to avoid this casino and save your money and go elsewhere. Don't get lured in by their strategy. Just really bad practices are being used by this casino and I have experience this myself. In reality I am still in profit from this casino so I am happy they did not drain me to 0 and I understood what they do.
Tyler
08 August 2024
Comment from uk.trustpilot.com
Game would not let me hit sent in clear evidence of this and casino will not fix issue nor refund the money taken from that game they need to be taken offline
Jurgita Janickiene
05 August 2024
Comment from uk.trustpilot.com
I won €412.19 today. Then I checked reviews about this gambling site and I was sceptical about getting my winning. But within few hours I had this money in my bank account. Thanks a lot.
mirtisgulbinui
19 July 2024
Comment from uk.trustpilot.com
TOTAL SCAM. never had any win here. more than one year, everytime i do deposit, they just takes everything with empty spins. RTP 0%. how is it possible, hudnreds of deposits, 0 withdrawal and not because they give me to win something but i lost it, I never had a win, never. all the time when I tried to play here i get only empty spins..... So be careful, don't play betsafe, they must be closed ASAP and all their owners must be placed in jail for such a big scam.
L.
19 July 2024
Comment from uk.trustpilot.com
The worst company ever!!! Account verification is terrible... Customer services also one of the worst! Now waiting my last withdraw and still none respond!!! Avoid
Indrek Paal
01 June 2024
Comment from uk.trustpilot.com
This site limits theoretically profitable bet winners very quickly, stay well away, do not waste your time.
Deborah
04 May 2024
Comment from uk.trustpilot.com
I regret ever getting involved with betsafe. Initially, their promises of great returns on a $6,200 investment sounded too good to pass up, but now I realize I fell for a scam. Their customer support is a ghost town, and my emails and calls go unanswered. I'm out a significant amount of money and feel completely abandoned...
Rvdas Buy
13 April 2024
Comment from uk.trustpilot.com
Save your money and NEVER play this fck FAKE casino!!!!👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎.......
Rvdas Buy
04 April 2024
Comment from uk.trustpilot.com
Safe your money and never play this 🤬🤬🤬🤬 casino! 1 Star is to much!👎👎👎👎👎👎
Yahor Antonenka
27 March 2024
Comment from uk.trustpilot.com
Having trusted what seemed to be a reputable casino, BetSafe, and having undergone full verification there, when attempting to withdraw my winnings, I received the most absurd excuses from the administration of the site, claiming they couldn't proceed because they were awaiting verification of my data from other casinos. And this has been ongoing since October 2, 2023, and has not been resolved to this day!Promising the safety of my bets (literally stated in the casino's name) and guaranteed withdrawal of funds, I was simply led astray as soon as it came to withdrawing my winnings. This verification confirmation from other sources had never come up before; it was simply invented on the spot, presumably to make me lose my money while waiting for BetSafe to finally do the right thing and pay out my winnings!I'm sure this dubious (I never thought so before!) casino has plenty more excuses up its sleeve just to avoid paying out winnings to its players. My experience with this site has been extremely negative, and to potential BetSafe players, I advise you to think twice before dealing with this slippery casino.
Rvdas Buy
18 February 2024
Comment from uk.trustpilot.com
1 star is to much!!!I would never recommend registering here!!!🤬🤬🤬
antasnas antasnas
30 January 2024
Comment from uk.trustpilot.com
fu..... scamers, i hate this company , i wish you all will suffer one day. no winnings at all in this scam casino for half year, few days ago i catched bonus it give me 14 free spins from which i got 0.20 cents win.................... how this is possible? how they still working? companies like this one should be closed, burned and all their owners should be in a jail. they scammed a lot of people and still keeps doing it.... unbelieveble!
Larry Sullivan
26 January 2024
Comment from uk.trustpilot.com
Avoid this site at all costs. Their practices are deceptive, and they consistently evade payout by making baseless claims about violating terms and conditions. With over 15 years of experience using various betting sites, I've never encountered one that confiscates winnings and one that is as deceitful as this one. This site operates in a manner that can only be described as criminal. Stay far away to protect your money and avoid unnecessary trouble.
Sejin An
20 January 2024
Comment from uk.trustpilot.com
As a online casino streamer, I have played on more than couple dozen casinos online, and by far this is the worst online casino. Period. Slots RTP is 100% rigged. They are set to pay out min amount possible on every bonus. We can take Book of Dead for example, which widely available on almost all online casinos. We got bonus twice in about 250-300 spins. Both times, we we got non premium symbol, 10 and A. Both bonus was paid out 9x and 10x exact. Not even a single time, 10 or the A hit 3 or more. Chance of this happening on any other casino would be slim to none. Non premium symbol will hit at least 3 once or twice but not on this site. Starlight princess. Bonus buy 5 times. All 5 times, 10-15x. Dog House Bonus hit once for 15 spins. 15x total payout. I would advise not to waste time on this online casino. Upon quick research, this is owned by a publicly traded company. This will be a prime example of how to ruin shareholder's equity in the long run. Whoever are running the company do not understand the basic logic of running a gambling rig. You need to throw a bone once a while for the dog chasing the big steak. Overall give 1/5. *AVOID*
Andi Rovi
03 January 2024
Comment from uk.trustpilot.com
False advertising. They are currently running a promotion for $500 bonus bet but if you read the terms of condition you can see that it expired December 31, 2023.
antasnas antasnas
26 December 2023
Comment from uk.trustpilot.com
TOTAL SCAM, TAKES HUNDREDS OF EUROS WITHOUT ANY WIN. JUST TAKES ALL THE MONEY IN FEW MINUTES. LAST MONTH EVERY SECOND SPIN TRIES TO CATCH THIRD SCATTER, BUT NEVER CATCHES IT.. IT GIVES ONE WIN IN A HALF YEAR 100 EUROS AND IF YOU DON'T WITHDRAW IT THIS SCAM CASINO JUST TAKES IT BACK ALL THE MONEY WITH EMPTY SPINS AND DOESN'T MATTER WHICH GAME YOU WILL TRY TO PLAY. PLAYING WITH 1 EURO BET NEVER HAD EVEN X100 WIN. FEW YEARS AGO IT WAS GOOD CASINO, BUT IT BECOME TOTAL SCAM NOW, 100% NOT RECOMMENDED
Dominik Egan
24 December 2023
Comment from uk.trustpilot.com
This sportsbook scammed me for ~1200€I made deposit of 698€ and me around 1200€ from it, next day they asked for verification, after I finally uploaded everything on the next day I could not log in again. I did not get any information about it, account just got closed I had to contact twice support to get that information and it took almost a week to hear that my account i closed and funds confistacted just because "they can do it". PURE SCAM CASINO
Sejin An
17 December 2023
Comment from uk.trustpilot.com
ABSOLUTE TRASH CASINO. BOUGHT ABOUT 10 BONUS BUYS AND SPINNED ABOUT 250 SPINS. 9 / 10 BONUS BUY ALL BELOW 20X WHEN I SPUN 250 SPINS AND GOT BONUS WAS PAID 10X NEVER GOING BACK. CASINOS LIKE THIS WILL CLOSE DOWN SOON.
Aleksandar
14 December 2023
Comment from uk.trustpilot.com
I did deposit of 500 eu, after winning 950 they closed my account, i send screenshots of my withdrawal but they are denying it with no shame… this is horrible experience and never again
TaminoW
08 December 2023
Comment from uk.trustpilot.com
This sportsbook just scammed me for 2058€, They requested on my account a verification, I sent them all documents they requested after next days I could not log into my account anymore. I did not get any mail nor any information that anything happened with my account. I had to contact live support to get told that my account is closed but they can't provide me any reason. They closed my account without any reason, they did not even inform me about it and stole 2058€ balance (1200€ was my deposit)
Darrell Carey
17 November 2023
Comment from uk.trustpilot.com
Absolute joke of a site…the casino games don’t hit bonuses your basically spinning your money away and on the odd occasion that you do hit one it gives you nothing…avoid slots just takes your money
Georg Palme
08 November 2023
Comment from uk.trustpilot.com
A lot of games and promos, but support is not the friendliest :///
Anahi Salisburry
25 October 2023
Comment from uk.trustpilot.com
Not a bad site, but it needs to update the design to a more modern one. And the loading speed also needs to be made faster to make it more comfortable to use.
Stein Grongstad
19 September 2023
Comment from uk.trustpilot.com
I changed from mobilebet to betsafe. And I’ve gotta say that I have never experienced a more sneaky site. First of all, the process of becoming verified is a hell. Upon submitting my Norwegian passport I was asked to submit yet other documentation that I in fact was living in Norway. I had deposited like €3000 and they refused to give it back. What the hell is this ??? You deposit money and it’s theirs unless you fulfil certain comditions ?Second, the time lag from pushing ‘withdrawal’ to actually receiving the money is too long. I got message that my withdrawal was approved like 5 days ago and I haven’t seen any sign of the money. With Mobilebet it was 3 days tops.Third, I noticed that the numbers went all hay wire on bets MANY times. For instance, since I bet on tennis, suddenly the score would go crazy, to the point where you didn’t know what the score actually was. All orher scores that was not in my bet remained stable/normal. Of course, in the end, the correct score was shown but it makes it REALLY hard to decide, for instance, if you should cash out/pull out.Fourth, I noticed several times that the ‘cash out’ button just dissappeared when your bet was in serious trouble. For instance, I place a bet on player x, who plays player y. When y starts to dominate and you want to cash out/pull out, the cash out button disappears, upon entering the details of the game the button appears for 2 seconds, then disappears. I found a way to push the button in these 2 seconds, then you need to be fast to condirm, otherwise the conform button is gone as well.In sum, I have this sneaky feeling about betsafe. After doing a 10 streak win things start to happen. One time I couln’t even see the cash out button and I lost €1000. A lot of money, right ? I still wonder if I will get my money that I withdrew.
gerace gerace
17 September 2023
Comment from uk.trustpilot.com
this gamesite is 100%scam!i withdraw my winning money last sept9 2023 and then they ask for some documents to verify. nextday i got an email said my account is verified.then another day again got an email it say my withdrawal is under review.another day again my account is lock an got an email it say i need to send an screenshot of my deposit and bankstatement for my deposit refund and need to wait 5bussines day for refund.
Stein Grongstad
10 September 2023
Comment from uk.trustpilot.com
What the hell. I win big time and I was so happy. Suddenly they ask me to provide with daily costs, electricity bill and so forth. OMG, is it possible. I give my passport etc. A European lawsuit coming on !!!
Andy Sanchez
08 September 2023
Comment from uk.trustpilot.com
I downloaded this app to experience a great betting night and the first day I downloaded the app, it had technical issues and my bets were not available for me to see. The customer service staff were not helpful in getting this situation correct. This app and the people behind this app will be without a job in no time. Worst app by far!
Brian Cook
02 September 2023
Comment from uk.trustpilot.com
Loyality means nothing to them everyone is just a number.
Stein Grongstad
30 August 2023
Comment from uk.trustpilot.com
Not betssfe at all. I deposit and cant see my total. I know I win but site shows 0. A scam ?
edward hunt
27 August 2023
Comment from uk.trustpilot.com
Awesome interface, great odds, fast withdrawal for Canadians. Very good customer support you can even request a call back, Would absolutely recommend. Within the top 5 online sportsbook for sure and I am hard to please. Keep doing great and keep improving!
Robert Hart
14 August 2023
Comment from uk.trustpilot.com
I deposited, played, and won. I then wanted to withdraw the money, but no matter what I send—bank statements, identification, etc.—they won't process the transaction. Avoid using worthless websites since they will steal your money.Consider places like Plutonium investment if you're looking for a platform where you can obtain a good value for your money.
Cliff
08 August 2023
Comment from uk.trustpilot.com
Tightest online Casino I've ever played at. Can't get a bonus on any game, money goes straight through. Closed my account. I'm either the unluckiest man on the planet or this casino is a complete rip off.
Info ShirtPunch
01 August 2023
Comment from uk.trustpilot.com
I was tricked into making a first deposit based on a promotion for Canadians, only to find out they do not consider Ontario a part of Canada. Was then ridiculed by CS for thinking Ontario would be considered a part of Canada. Also, as to why they have to trick you to get you to deposit, my guess it is because they offer among the worst odds and highest vig in the market.
Elwin
22 July 2023
Comment from uk.trustpilot.com
Signed up because of a 100% deposit match for Canadian customers. After depositing and receiving no bonus I was told it did not apply to residents of Ontario. Reached out to CS who were "surprised" that I thought Canadian promotions would apply to people who live in Ontario. Complete scam of a company
Taras O
07 June 2023
Comment from uk.trustpilot.com
Registration and verification were quite straightforward, no jumping through the hoops. Betsafe always offers bonus deposit and free bets. Withdrawals are quite fast, no issues whatsoever. Support gives you straight answer if you have a question.
Gale A
15 May 2023
Comment from uk.trustpilot.com
Scam. When it was time to cash out my winnings, they made it a nightmare. Endless hoops to jump through, long delays, and excuses left me feeling frustrated and cheated. I've had it with Betsafe and switched to bit7casino.com where I can actually enjoy my winnings. Avoid Betsafe.
Greg
28 April 2023
Comment from uk.trustpilot.com
Complete joke. Gave me games other than what I bet on. It would only let 1 in 10 bets go through. They lie to get you in the door with promo. This site should be shut down and there licence revoked. Complete cheaters,liars, and very unethical. How were they even given a license to open a site in Colorado that doesn't even work?
galwegian
14 February 2023
Comment from uk.trustpilot.com
terrible, no problem depositing, but give you a terrible run around when you go to make a withdrawal,i withdrew my funds 14 days ago and have still received nothing. and now when i email them to get it sorted i get no reply. so doubt i will ever get my winning.BE WARNED.
JUOZAS VALASINAS
10 February 2023
Comment from uk.trustpilot.com
Betsafe (Betsson Group) – Scam Casino Stay Away! Svindel kasino! Hold deg unna!I made withdrawals 4 February 2023Withdrawals: 39007ff219e1475dbed9fa9009e1820cEnvoy__441919966aa5e0c7159e40bb85583f61a89353fcEnvoy__44192729Got approved emails from Betsafe :BetsafeHi Juozas, The below withdrawal has been processed and is on its way!Depending on your payment method, please allow up to five working days for the funds to reach your account.Withdrawals not come and I contact customer service day by day.Customer service liar me every day that withdrawals come “tomorrow” always “tomorrow”…After I get email:Response02/09/2023 03:13 PMHi Juozas, My name is Signe and I work as a team leader for the customer support here at Betsafe. I would really like to help you with your matter and I hope to clarify the situation for you. I would first like to thank you for your feedback and for contacting our chat about your query. I have personally checked through your query and would like to apologize for the misscommunication in regards to your matter. I can see that we clarified the situation a bit more in our latest chat with you but I also want to reach out to clarify this a bit further. When a withdrawal is requested we want to process them in the shortest time possible, which can vary up to 24 hours. When a withdrawal thereafter is approved, there is a standard bank transfer time, the time it takes for the withdrawal to reach your chosen method. As for your withdrawals, they were requested through Envoy and should therefore reach within 5 banking days. Please note that weekends as well as public holidays is not counted towards the banking days. I can see that you have reached the 4th bankday today. If your withdrawal has not been received within these 5 bankdays, we will of course investigate this further with Enjoy, however they will need to have 7 bankdays that has passed since you requested your withdrawal, which will be Wednesday the 15th next week. You are more than welcome to contact us then at any time in regards to this and we will of course investigate this further for you. I am truly sorry again for the miscommunication here, and I hope to clarify your matter. Once again I would like to thank you for giving us feedback as it means a lot to us and should you ever have any questions or issues please do not hesitate to contact us again at any time!Until then I wish you a great day! Best regards,Betsafe Customer Service.After one more email with funnies from Betsafe:Response02/09/2023 05:31 PMHi Juozas, Thank you for your reply. Everything looks good with your withdrawal and it has been sent from us and I can assure you that if anything at all were to go wrong we will of course look into it further. Don't hesitate to get back to us if you have any further questions. Have a great day! Best regards,JhonnyBetsafe Customer Service.Last most funny email from Betsafe customer service 10 FebruaryResponse02/10/2023 01:33 PMHi Juozas, Thank you for getting back to us. After checking with our relevant department, we can see that this is the 5th banking day, and therefore we will kindly ask you to wait out the day, as you should receive the funds today. If you do not receive the funds within today, we will kindly ask you to contact us again, so our relevant department can investigate this further. Should you have any further questions regarding this, or if there is anything else we can assist you with, do not hesitate with reaching out to us again. Have a wonderful day. Best regards,MathildeBetsafe Customer Service.NOW BETSAFE GAME WITH ME “tomorrow” IS FINISH and from MONDAY 13 FEBRUARY START NEW BETSAFE GAME WITH ME AND CALLS “INVESTIGATION”….
Ciarrai
09 February 2023
Comment from uk.trustpilot.com
Do not believe any of the good reviews, they all look the same and are covering up for a scam. They will never pay out ,stay away. # scam
Nikodem Kl
08 January 2023
Comment from uk.trustpilot.com
One of the best casinos I've played at.
Anonym
29 December 2022
Comment from uk.trustpilot.com
I never had any problem with betsafe. I withdrew money, went to bed, next day it was there in my muchbetter account. Fast and good :)
Benjamin Gagnon
14 November 2022
Comment from uk.trustpilot.com
Better check first at gamble nuget... Be carefull with this one .. I think they dont cash out my winnings.. They need documents and time.. Be carefull!
Mike J
04 November 2022
Comment from uk.trustpilot.com
I don’t know why all the bad reviews I’ve had great experience on betsafe with withdrawals and deposits the RTP is great I followed the procedure’s got verified did all the steps needed for withdrawals haven’t had one issue with them at all great site to play on and great customer service ..
Alex
01 November 2022
Comment from uk.trustpilot.com
The worst casino everAs part of the Betsson Group, I believed and trusted in this company named BetsafeI created my account, deposited, played and done a few profits (160,05)However, the site has not paid for my withdrawal so farSo, it is a scam site: it exists only to receive registrations and deposits, and does not pay the player who wins somethingI would like to get my money back to my account (160,05) to continue playingUntil then, my thoughts are negative about this company
Fergi
25 October 2022
Comment from uk.trustpilot.com
Waste of money, the only good thing there is customer support, everything else is garbage…
Benjamin
23 October 2022
Comment from uk.trustpilot.com
Total garbage of a website and customer service, errors while making payments and not able to withdraw what you put in
Laimutis Petrauskas
13 October 2024
Comment from uk.trustpilot.com
Very poor side!! Don't recommend!!!
Very poor side!! Don’t recommend!!!