BetSafe PLAYER REVIEWS(340)
Cash
21 May 2020
Comment from uk.trustpilot.com
At the beginning I got up to over $200, tried to withdraw and their crap site would only let me withdraw $30, tried to withdraw that, but their crap site wouldn't let me withdraw that, played and lost everything with 30/40 straight losing spins of a few different games, then deposit after deposits of zero payouts, no scatters, after all that, I decided to check online and found 98% of Player's posted bad reviews, now that would explain the crap on this Casino, so excluded for 6 months. Not sure when my time is up, if I will return, but read what everyone has to say about this Casino.
neil buttle
21 May 2020
Comment from uk.trustpilot.com
Was told didn’t need to send any paperwork When spoke to customer services to verify account. Had a couple of good wins then asked for it. Took days to verify documents. Ended up playing with some of winnings and losing some. Definitely intentional on their part. Poor customer service
Mick
12 May 2020
Comment from uk.trustpilot.com
I’ve had no problems. Signed up and deposited £40. Ended up winning £100 so withdrew. A few hours later I decided to deposit a further £30 and won £200 so withdrew that. Was processed almost straight away. Money was in my bank the next day. I Enjoyed the games. Wasn’t asked for ID before withdrawal.
Brent Plante
13 April 2020
Comment from uk.trustpilot.com
Go ahead deposit your money. You won't get the bonus promised or free spins promised. False advertising . Scammers. I contacted their support and nope ' we can't do anything until you make more deposits. That's a scam if I've ever heard of one. Their support team , chat line people or computers is useless . Don't waste your money on this site
Lloyd Thomas
30 March 2020
Comment from uk.trustpilot.com
Customer service has tidy but the game play wins on gonzo quest was unbelievable bad. No real wins and bonus. Go on a site that you have a realistic chance of winning money on. They will reply with a copy and paste message on how there games are regulated and are fair but there is no enjoyment in just losing money with no wins. Over all experience i would advise is just to stay clear from this site
ray
23 March 2020
Comment from uk.trustpilot.com
They are in the same family of businesses as racebets, so will impose restrictions on your account right away. I received an email telling me I could only bet at starting price before I had even placed a single bet! Obviously that's no use to anyone, one can do that anywhere and get all sorts of bonuses and free bets with sites like bet365 or william hill or sky, so there is absolutely no reason for a horse race punter to join betsafe.
Ernest Zinka (Ern1x)
23 February 2020
Comment from uk.trustpilot.com
I use this site for sports betting, odds are fine, the withdraw, takes some time. One con is the slots(+18) and live games, slots have limited betting options, they look old, also they don’t pay a lot, live games are fine, but for example the “lucky wheel” game or “dice duel” livestream stops after the game, that makes me feel sketchy, as well as in the livestream, the world time is displayed few minutes above than it should be. I am a fan of evolution gaming rather to betgames. Never had issues with withdrawing there. I recommend this site.
dglshewett
10 February 2020
Comment from uk.trustpilot.com
Closed account as they changed there rules without telling customers about first past the post they don't do anymore.so asked them to send my balance in my account to my bank but they want copies of my bank statements that I don't have as I have a paperless bank account I do phone banking sent then picture of debit card attached to that account and driving license but they still refusing to put my balance in my account. Avoid this dodgy bookie like the plague
Denisas Ryčkovas
06 February 2020
Comment from uk.trustpilot.com
NOT RECOMENDED! I wrote review about this casino in the past. So clearly this casino still don't give me anything to win, I spent around 1000€ and it give me to win ONLY 100€ and 150€ not more than that. After I reach 150€ wining it just starts eating all the money even if I play it other day. This 150€ it is like a maximum limit?! This is ridiculous.. On other casinos that I play it is not working like this. My decision : not gonna play this casino anymore.
Jolanta Baliukiene
30 January 2020
Comment from uk.trustpilot.com
Dont paly on betsafe because you will can not witdrawls money of 100000 reasons! Worat company i ever meet!
Denisas Ryčkovas
30 December 2019
Comment from uk.trustpilot.com
Do not play this casino, in other casinos i loose money, but at least sometimes it gives me something back. even on their promotions that they offer it is very low chance to meet wagering requirements. On other casinos is much bigger chance to wager the bonus codes. On betsafe i deposit a lot , but they don't want to give me anything, just some little bonuses that worth nothing. I can't even enjoy the games, because this casino just eats all the money very fast. Not recomended!
Anthony Knight
28 December 2019
Comment from uk.trustpilot.com
Worst casino I’ve ever played arrogant people. My goodness the magnet they use is ridiculous. Avoid at all costs
Kyriakos Katsis
25 November 2019
Comment from uk.trustpilot.com
Very bad casino all they want is too catching money an d never give back. I deposit 600 euros on slots not the same time and i didnt get a good win. The highiest i go is 100 euro and 2-3 times...it seems there is a limit on the winnings... As i say i dont reccomend it... VERY BAD CASINO AND IAM TALKING ABOUT BETSAFE
Mark
18 November 2019
Comment from uk.trustpilot.com
Betsafe are terrible company that withhold paying your money back. I have never had a problem with any other company like this. I have tried for nearly 48 hours tonhet my money returned and it’s still not been done everything I have done gets refused. I get paperless statements and whenever I have sent copies of evidence from my internet banking they refuse it so I am in. Aposition that I cannot get my money returned and basically I will not ever see my 200 pounds again it is getting to the point where I will have to go to the small claims court to get it. They have no contact numbers and I was driving yesterday and couldn’t answer there call amd when I answered I can take the call now the guy didn’t call within the next 2 hours before he went home. All of the staff in chat are useless and I have not heard from the conplajnts team. So basically I will not ever see that money again. Avoid BETSAFE at all costs as you will never see your money again and you cannot win as they will nit return.
Karol K
18 November 2019
Comment from uk.trustpilot.com
Scammers, dont play there. I was playing there for many years but I didnt do withdrawal. Finally I decided to do it, they told me to send few documents like bank statement etc I had to ask bank to send it home and pay for it. Anyway I did it and they still didnt let me withdraw money. It s a joke.
Tom Lock
11 October 2019
Comment from uk.trustpilot.com
Customer service Fob you of opened the account used it deposited money withdrew money then they limit the account, would use one ifvtge many well know bookmakers out their basically avoid nothing is straight forward
Peter Holgate
13 September 2019
Comment from uk.trustpilot.com
They have really worked hard. The best and friendliest cistomer service ever. I have a great VIP scheme where I get a goo deal back and a VIP box to Man United game. Excellent. Withdrawals in paypal within an hour. Just make sure you verify account
natalie
31 August 2019
Comment from uk.trustpilot.com
Granted havn't won loads, but who does every time! It's down to luck and the games YOU choose. PayPal withdrawals only take a few hours, if you've already got yourself verified. Plus wrote down a load of slots rtp from 20 different games, using the same handful of games of course, and betsafe had one of the best rtp!
Greg Adams
19 August 2019
The Betsafe website is easy on the eye and easy to use and navigate as well. There is a myriad of markets to choose from and they focus on sport events. Odds offered by this bookie are quite fair. Payouts are pretty fast and they have a very responsive customer service. But their in-play interface is slow in loading.
Kemar Mascoll
18 August 2019
Comment from uk.trustpilot.com
I won. 3 amounts 3 different times and still haven’t receive any money it’s been 29 days and all the correct documents and still no one knows what happen to my money . They will tell you to wait and wait and wait some more but they never send money . Don’t waste your time and money because it’s a money trap and Big scam!!!!!!!!!!!!
Chad Tyler
26 July 2019
Comment from uk.trustpilot.com
Play on unibet instead so you don't get gangbanged in the anus by 12 grown men.
Cezar Junior
15 July 2019
Comment from uk.trustpilot.com
Hello! I play on betsafe since from last month! Today i deposit 4700 euro almost loose the money but i grt them back and i win more 600 euro over 5300. I withdraw the money . After 3 hrs i try to login and doesnt work. I go on livechat and they told me they will send to the departwment the problem! After 1 hour i receive this email! Thank you for reaching out to us. We must sadly inform you that in this case your account with us will remain closed and you will not be able to play again. We understand that this is not the news you expected to hear, but kindly know that this is a managerial decision and it is final. Thank you in advance for your understanding and should you require any other assistance or have questions, please don't hesitate to contact us again. Best regards, Anda Betsafe Customer Service. They close my account without let me know and also i have money there! Im from tallinn near latvia where they have the office. Now they dont wanr to give my money back!
ATM picks
10 July 2019
Comment from uk.trustpilot.com
Only pre-match picks, 4-24 hours before kick-off time, depend to PINNACLE. Only picks of cards (bookings) AH & O/U. For more question write back by gmail - angryteammatches or by telgrm YellowCardsPicks I'm a mathematician and programmer. I have created personal software with a database of over 8 years, which contains a lot of information about the speeches of teams and referees. Several simulations find AH and OU picks on the Cards Market independently of each other. Forecast based on many current and historical indicators. Telegram channel - @CardsPicks
Andris Viksninsh
02 July 2019
Comment from uk.trustpilot.com
I'm waiting for my withdraw more than 2 months, I never seen such a scammers and talk is for very small amount! They asked me copy of my bank statement and telling me all kind of story's but not sending money!
Jake Harris
01 July 2019
Betsafe is one bookie whose customer service is one of the best out there. They can support you through various means be it, email, telephone and live chat. The FAQ section is very simple to use and you can be sure to find answers to popular questions. They have an easy to use website as well as in-play betting. Only problem is that the promo offers are not much.
JohnMcC
23 June 2019
Comment from uk.trustpilot.com
Perhaps I was just lucky (reading through the dismal reviews) but I only ever had one problem. It was sorted out speedily by their customer service, who were quite polite, friendly and extremely helpful. When it came to withdrawals (I used PayPal) they were in my account the very same day. I have had many problems with better known betting sites and I can fully appreciate the concern of fellow punters and their reviews. Like I stated, maybe I was just one of the lucky ones, but honestly, I wouldn't hesitate in recommending bet safe.
H.Anthony Kismatali
21 June 2019
Comment from uk.trustpilot.com
Been waiting 11 days for my withdrawal ... they promised 5 business .. started to complain and inn a funny way to elicit sympathy ... I said man that is my grocery money and he then blocked my account .. my acct. has been sent to some gambling police dept that they have .. I felt humiliated and insulted... have spent a lot money at Betsafe and to be treated like this insulting ... bottom line DO NOT GAMBLE AT BETSAFE ... they are liars and suck bigtime .. beware ...
Leonj236
20 June 2019
Comment from uk.trustpilot.com
They are stealing with some ways. After to much time of gambling, i have two missing withdraws. And from that moment, everything went wrong. More than one month, discussing with email asking and looking for sensitive information... After giving all the necessary information, again asking strange things, until i leave the case, and give my money to them. Be careful: maybe in the beginning, you think that they are ok. But after when you start winnings, then will start the problem. DON'T TRUST THEM
Kenneth Ellingsen
27 May 2019
Comment from uk.trustpilot.com
Asked for a withdrawal over two weeks ago, still waiting for my money! Also won a $500 freebet, but now they've "suspended my account" so I can place any bets at all. Stay away!
J.M.
13 April 2019
Comment from uk.trustpilot.com
Criminal! Unbelievable, which is completely uncomplicated when making a deposit, will never lead to a payout when making a profit - they spin and turn around with their own invented regulations and laws and do not allow a payout, neither on PayPal nor on the bank account ... Completely dubious Criminal online casino - belongs closed to protect customers, and prosecutes, for really criminal machinations!
david Wales
25 March 2019
Rather quick pay outs. Pretty good level of usability of a site. Offers on sporting events. Odds are normal...
Kevin Bardoe
18 March 2019
Comment from uk.trustpilot.com
A shambles of a betting company.you win big guess what you don't get the winnings as come the withdrawel they play very clever and want personal information and even when you send these documents which I sent several times over two weeks they never pass these for withdrawel and to top it off they then put your winnings back into your gaming account in the hope you lose any profits made.very clever bookmaker but do not play to the one rule which of course is either they win or you win.problem is they hate getting smashed up by a good gambler.the result you never see the winnings.very fast deposits mind and surely That s where they should be asking for verification.
Nikolay Nikolov
17 March 2019
Comment from uk.trustpilot.com
Part of the Nordic bet group! Avoid at all cost!! IF you win they will lock your account with your money in it with the excuse that they are running a standard security check. This is a lie of course, they would never open your account. Please, please make these guys run out of business by advising anyone you know NOT to make an account with them.
SerDN
05 March 2019
Comment from uk.trustpilot.com
After 3 days of opening my account, they sent me an email saying that they will not accept my bets anymore. This happened because I won (only) 70 dollars in a day. They just want the customers' money, they do not play fair. Just another scam sportsbook.
jonas
02 March 2019
Comment from uk.trustpilot.com
Would be 0 stars if I could. Had a horse bet and the horse got scratched and was a non runner 2 days before race. Betsafe took my bet as a loss!! STAY FAR FAR AWAY. SCAMMING BETSITE
A R
24 December 2018
Comment from uk.trustpilot.com
Very poor. Firstly, their website is very outdated. Their marked offer is extremely poor. However, I had 500 GBP on them so decided to try it out. I managed to make over 2000 GBP in a week, then they started to limit my bets drastically. Ok, I do understand betting company doesn't like to lose money, but they don't limit stakes to people who lost a lot, do they? So you can imagine, games I was able to place bet of about 200 GBP, suddenly I am able to make only about 20 GBP. And it's okay, I was already moving to new bookie...but is this kind of company is worth of your time? Ohh yeah, they had my account suspended also, they were telling me that they have some technical issues with my account and they will fix it very soon. Account was verified so I just requested to withdraw my money and I will go somewhere else. Guess what, they couldn't even withdraw my money and they had no idea why! So, is it worth to play with amateurs who can die very soon? Doubt it.
Djon
19 December 2018
Comment from uk.trustpilot.com
Have been betting with betsafe for a long time. Overall good bookmaker, however they are not very friendly with winning punters and do limit winning players. Odds are good and have various promo offers. Great choice for recreational punters
Gerard
11 November 2018
Comment from uk.trustpilot.com
I was a bit worried to start using the site, since there are so many negative comments, however I was able to get some profit in here, also the support kindly answered my questions.
Justas
02 November 2018
Comment from uk.trustpilot.com
Stay away from them. Won a bit of money, then all of a sudden, i cannot login to my account. They have ''Restricted my account'' for ''Unknown reason'' and now i cannot login, withdraw, or do anything with my account. And they did all this without notifying me what so ever.
Peter Dennis
13 June 2020
Comment from uk.trustpilot.com
Absolutely disgraceful scammers, free bets don't materialize, support is a complete waste of time. KEEP AWAY!
Absolutely disgraceful scammers, free bets don't materialize, support is a complete waste of time. KEEP AWAY!