BetStars PLAYER REVIEWS(604)
Rodney
09 July 2021
Comment from uk.trustpilot.com
It is about a month now since my first win with Royal Panda. Since that win, I had a few more. After many, many excuses and lies from the casino (and I contacted the licencing authorities as well), I have still not received a single cent of any of my winnings. I completed all the verification and all was approved. I have the emails about this. I also have the emails which say that my winnings were approved. Shocking!!!! They are supposed to be licenced etc - the licencing authorities also don't seem to care. So everyone, please do not even trust the licenced casinos - you have no protection really. Be very cautious about ever putting in too much, or ever think you will receive any large winnings. Royal Panda does not even pay out small winnings!!! They deserve to be blacklisted and removed for cheating, lying and stealing (if they still don't pay me out) player's winnings.
Stick them with The pointy end
07 July 2021
Comment from uk.trustpilot.com
Seriously can’t understand all the bad reviews. I love this site. Have won numerous times and money has been in my account so quick (usually within a few hours but sometimes the next day) great selection of games. Very helpful live chat agentsI love it
gero
05 July 2021
Comment from uk.trustpilot.com
As with others had my account flagged after my use of the site flagged my account for affordablity assessment, twice. I didn't see the first email so did not contact them with the requested information. The email said my account would be blocked from depositing until information was provided.Given that i hadnt used the site for a long time and it was on my first deposit in a long time i cant see how it could be flagged under affordability.A couple months later i deposited again, still unaware of the previous email. No issue depositing thought! Next day im flagged again, which i did see. Long story short i am locked out of my account with active bets open that are eligible for cashout. They get 2 stars for letting me back in to monitor my bet but really the whole thing stinks. I would advise anyone not to send the documents they ask for and just close the account, they want everything up to your inside leg measurment to prove you can afford it. But if you dont provide it apparently "a relivant department" will deicde they no longer need the documents and allow another deposit, then begin the cycle again.
Ivana
05 July 2021
Comment from uk.trustpilot.com
I play online a lot, every new casino - i try with 20$, these ppl are the worst!No customer service, i did not take any bonuses - balance 0 and i have 200$Never again this casino! Never!Of course i read reviews too late lolI am lucky i put only 20$
Emma Mooney
04 July 2021
Comment from uk.trustpilot.com
Update update update, found my passport still waiting on my account to be unlocked!!!!!! Opened my account verified using a. Crystal clear photo of my passport,I have lost my passport so I only have a photo in my phone, I have used this on many sites as photo id, all going well deposit small amounts, won 2 amount of couple of hundred euro, until Friday I signed up for 150 spins for 10 euro won a nice bit from that got to about 4 thousand still hadn't completed the wagering requirements, long story short I ended up with 2000 euro real with drawable money, tried to withdraw this is when the problem starts, I was asked too verify sent bank statement and passport photo, no this isn't good enough now they want a photo of me holding the Id which is impossible as I have lost it, asked for deadlock letter still waiting M, I wouldn't waste your money on these scam artists, as soon as you win big its any excuses not to pay out
Bradley Cull
02 July 2021
Comment from uk.trustpilot.com
Not sure why there so many bad reviews these guys are 10/10. Instant withdrawals which is great! Slightly annoying they don’t cover every British race meeting everyday but can’t complain
JF
01 July 2021
Comment from uk.trustpilot.com
BETSAFE IS A SCAM!!!! I deposit 500$ and now try to withdraw 500 or 1000. Did not take welcome bonuses. I sent everything they asked me to send except social security number. They will not let me withdraw my fffffng money !!!! WORST CASINO ONLINE DONT TRUST THE 10/10 REVIEWS ONLINE THEY ARE PAID WRITTERS.
Darren Gee
30 June 2021
Comment from uk.trustpilot.com
Do not join they don't honour welcome offers the games are terrible riddled with errors the site is dodgy it won't be around long believe me.
Subhash
29 June 2021
Comment from uk.trustpilot.com
username < honey9999these people account hold my account and asked my bank card photo and my bank statement,i sent 100 emails attaching my debit card and bank statement ,but no single response,in live chat they telling we didnt get an update of your account,iam having 688pounds fundas in my account,i dont know why they chetinh pople like this ,please nobody dare to go to this site if u loose they ok if u win they will hold ur winnings dont go nearby this site ,its worst
Michael
23 June 2021
Comment from uk.trustpilot.com
Changing review from 1 start to 2. After initially being a nightmare verifying my account with seriously crappy customer service, I've not had any issues for a while. Sports odds are half decent, deposits and withdrawals have gone through quickly and easily. Was tempted to give them 3 but the lack of promotions it's just kind of hard to be too positive
Flippy
21 June 2021
Comment from uk.trustpilot.com
Absolutely useless customer service. I cannot access my account despite still having funds in there. No response from the support email all day. Have been unbelievable to connect to a chat operator for the last 10 hours but apparently they are operating 24/7?! Complete and utter joke.
Jamie Pashley
17 June 2021
Comment from uk.trustpilot.com
Don't bother - if you have a profitable account they will simply stop you winning more than £0.01 on any bet.You are guaranteed to lose on this site.Use Betfair Exchange instead - if you win they're more than happy to let you carry on betting.Same goes for sister site Sportnation.
David Guzman
14 June 2021
Comment from uk.trustpilot.com
I made only one bet and because I won they closed me my account with no further explanation or way to appeal. I've been harassing them for over a month with emails that take days to be answered, asking for my money and every time they delay it more. Very poor assistance and I think that I may have lost my money. Stay away from this page!
Kate Agnew
13 June 2021
Comment from uk.trustpilot.com
AVOID!!!! AVOID!!!! Do not use Sportpesa!!!I was a member for over a year, when I finally took up one of their offers that they had been sending to me all year, they refused to pay out. They said I have breached 5 terms, I have broken none. They have stolen 1K from me. DO NOT USE THEY WILL STEAL YOUR MONEY!!!!
Like it is
10 June 2021
Comment from uk.trustpilot.com
If I could give -99 stars I would.Please avoid, don't give them your money, they will take it and won't let you have the winning back.They are not to be trusted, I'm putting ina complaint and magically my account is closed.Shame on you Sportingbet.
Robert W
10 June 2021
Comment from uk.trustpilot.com
On the surface this appeared to be a decent sports betting platform with a reasonable selection of markets. Fast forward a few weeks however and i've discovered that this is an incompetent company piggy backing on the success of mainstream gambling operators and marketing themselves as one. It is more the case that marathon bet are a pound shop version of the more reputable firms. If you want up front honesty and reliable customer service then avoid this company. They will gladly lock your account without any prior warning and ask you to supply documents that they should have requested (as per their licence conditions) when you open your account with them. Customer service staff are scripted and robotic and have no ability to conversate appropriately.
Momana begum
09 June 2021
Comment from uk.trustpilot.com
Bad company like this I have never seen in my life they kill a lot of clients money 7.12 8.1 20.1.Please don't let anyone deal with this company they have cheated with a lot of people
Padmini salonkar
05 June 2021
Comment from uk.trustpilot.com
If u people facing problem on this site.. just see who is brand ambassador of this site ..and put lodge complaint of that person..and see automatically urs problem will b solved...
Arty
04 June 2021
Comment from uk.trustpilot.com
This is the most horrible service I have ever seen in my life.I have made deposit from my international card which was accepted, now during several days I can't get my funds back as their financial department just rejects to pay that out, looks like these guys are proper scammer and need to be reported accordingly.
Piyush Agarwal
03 June 2021
Comment from uk.trustpilot.com
Please avoid to open account or deposit in fun88 at any cost. They claim that they are leaders in betting industry but they will not give a single penny.I have opened account 6 days back and deposited 25k. My user id is piyush2038. On 30th may i have submitted a request for 50k withdrawl. Till 2nd june morning, customer chat giving assurance that it will process soon ( means i have not received funds till 3rd day of withdrawl). On 2nd june evening they have locked my account and aksed bank statements, adhar card with selfie, pan card, driving license which i have provided. Today they are saying that they have permanently blocked my account due to violated of terms and they have forfeited all available fund and pending withdrwal. After requesting many times, they simply tell that company decision is final.No betting company forfeited funds without any strong reason. They are cheates, frauds, they are only taking money from customers. I am helpless now. If anybody is ready to fight with this company then i am also ready. I cant give my hard earned money to these cheaters. GOD will definitely punish them.
Aaron D
03 June 2021
Comment from uk.trustpilot.com
Unlawfully keeping over £3000 from me in winnings. Official complaint raised. Gambling Commission and IBAS to be contacted. Review to be updated as and when receive further information.
Marko Bajzec
01 June 2021
Comment from uk.trustpilot.com
Poor site poor winnings and fake offers!
steve horto
01 June 2021
Comment from uk.trustpilot.com
Absolutely crap can never log in
Alex Winter
01 June 2021
Comment from uk.trustpilot.com
Bet at home is a really professional side. You dont see many times a side which gives a clear overview about your betting and the wagering you have to wager. Congratulation
Winker88
28 May 2021
Comment from uk.trustpilot.com
Played for 5 years on betathome. Recently I won a couple of thousands. Later I received an email that they disable the deposit method credit card for me. I asked why and they answered that they are allowed. I'm now not able anymore to deposit money because they disable it.Only because I was winning
Malcolm Bradley De Sousa
26 May 2021
Comment from uk.trustpilot.com
I have tried withdrawing my funds 4 times using sort codes, account numbers, ibans, swift’s, 2 different bank accounts. You name it I’ve tried it! Each time the funds have returned back into my gaming account, all 4 times no one informed me it had been returned I logged into my account to find out for myself. I’ve given various documents, which didn’t get verified within the 24 hours they say it will take. They make you wait 5 days to see if the funds reaches your bank account, even though the funds are already back with them. I would avoid them!
An
25 May 2021
Comment from uk.trustpilot.com
One of the best casinos.
Nagaraj Nagarajagkt
24 May 2021
Comment from uk.trustpilot.com
No install and play because winning amount not add a frad app
Mr. Greens Gimp, apparently..
20 May 2021
Comment from uk.trustpilot.com
So I tried my hand in online gambling, because casino's are still closed.First few withdrawels and deposits no problem. But when i won 1000% of my orignal deposit, they wanted documentations. After sending them more private information, they still closed my account and gave me back my deposit.If you are going to close my account and scam me out of my money, don't ask for more private info. Just tell me you don't want to pay me and can get away with it because you are based in another country. At least that way I won't have a bad aftertaste in my mouth knowing these scammer got all my private info...And no, costumer service does not help me even after dozens of e-mails.My advice guys, is to wait for proffesional casino's to open again in your area. But Mr. Green is not an option for a fun time. Great option if you have a fetish for being scammed.
Sander Van Kooten
19 May 2021
Comment from uk.trustpilot.com
Because I made a typo while making my account, my entire account got suspended after 2 years when I only wanted to withdraw my money. I’ve been a 100% cooperative and even tried to came up with a solution. Bad customer service. Now I can’t even log into my account and they have all my documents.
Sourabh
15 May 2021
Comment from uk.trustpilot.com
Froud site I was applying 18000 withdraw they are holding my money 1 year complete thye saying bank issue for 1year this is no1 froudless site plese don't play any one
Ron Francis
13 May 2021
Comment from uk.trustpilot.com
Utterly useless site! No excuse for their awful web design, given how much better other bookmakers' sites can make the betting experience.
Anon
12 May 2021
Comment from uk.trustpilot.com
Limited to 86p max bet with no explanation and account barely winning. They kick out anyone they don’t think they can beat. Only want big losers and heavily restrict potential winners. Avoid at all costs.
Anon
12 May 2021
Comment from uk.trustpilot.com
Fraudsters. Limited me to £1 max bet after several bets with mixed outcomes none of the bets were untoward and on American Football which they market themselves as their expertise.Tried to find out why they cut my limits but to no avail they just hide behind some T&C’s. Avoid at all costs.
Alfie Arthur
11 May 2021
Comment from uk.trustpilot.com
Do you play betting and wanna win?Do you play sports betting and wanna win, i wanna suggest to you the best tipster on earth that i have met and i have made over one million dollars with his bets, His name on Instagram is ALEXDURKI_, and his the best i have met! Meanwhile Tonybet is the best bookmaker i have used
Dean90
10 May 2021
Comment from uk.trustpilot.com
This is my go to sports betting and casino site. I can honestly say I've not once had any problem withdrawing money or any bad experience. It would be even better if they had horse racing and some more providers in the casino section. Apart from that all good.
my name
10 May 2021
Comment from uk.trustpilot.com
best bookmaker.Always paying.
Joanna
09 May 2021
Comment from uk.trustpilot.com
If I could give these a zero then I would. Please don’t waste your money. They will refuse to give you your winnings after making you pay to withdraw and then lie to you afterwards about the status of it. They seriously don’t know what they are doing and the customer service advisors will happily disconnect if you try and resolve problems. I was told that my withdrawal had been processed from one advisor and then 5 minutes later told by a different one that I needed to send in My bank statement ! Even thought my account is fully verified. AVOID AVOID AVOID
william macvicar
07 May 2021
Comment from uk.trustpilot.com
Worst website ever !!! Deposit limit facility is a farce.
Guru Raghavendra j
05 May 2021
Comment from uk.trustpilot.com
They are not crediting my deposited money into fun88 account , simply they avoiding me by saying- we did not got your amount , but deposit is successfull i have screnshot also ,already waited more than 25 days , this site is biggest frauds , need to take an action on this site need to ban this site, otherwise many peoples will loose thier hard earned money by these 3rd class thiefs
Gambler
03 May 2021
Comment from uk.trustpilot.com
£350 in .... not one bonus in sight .... £2 spins honestly don't even bother with the site, minimal return and there are better sites out there trust me
Bermund Carelse
29 April 2021
Comment from uk.trustpilot.com
Crazy time was one of the best evo games when it launched, now its just trash. bonuses are weak and they need hosts that can keep ppl in the game.. Im telling you ppl dont rate more than 2 its trash. u just throwing ur money away..
Pauline Welford
28 April 2021
Comment from uk.trustpilot.com
Lying cheating scammers avoid
Stuart Rutter
26 April 2021
Comment from uk.trustpilot.com
Please do not put any money into this site.I have had £3,000 in there for 4 months, never placed a bet, and always replied with the documents they need. They can take up to a month per email, and always seem to find a reason to require further documents, to keep your money locked in their hands. I gave up 4 weeks ago, and have had a pending withdrawal of £3,000 for that time. I will give them the benefit of doubt of being incompetent and understaffed, but without that, it looks like a scam, to hold your money for as long as they can under the guise of verification checks. This site, amongst many, stands out as a complete disgrace.
Andrea Hymas
25 April 2021
Comment from uk.trustpilot.com
Absolute shysters and Charlotte in customer service complaints is a liar. I have lodged a complaint with the gambling Commission in the UK about these scammers.
Gerard Lane
23 April 2021
Comment from uk.trustpilot.com
They never paid me me my welcome lile I received with all of the other bookies. Further the minimum withdrawal is 30 euro and they only allow you to withdraw in round euro amounts. Avoid at all costs
A A
21 April 2021
Comment from uk.trustpilot.com
If there was a zero star option id have chosen that!The worst company in my experience. Requested withdrawal but got cancelled as apparently they cant send money back to a card. 5 weeks of chasing and i get a different response on a different day. see transcript below :-)3:50AgnieszkaI see. I can see that at least were sent over a 3 day period13:50Mewhat?13:51AgnieszkaSorry, at least 2 emails were sent13:51Meso emails were sent?13:52AgnieszkaYes13:52Meso you made a mistake in saying none were sent?13:53AgnieszkaYes13:53Mecan i speak to someone else please?13:54AgnieszkaThere is no one else on chat13:54Mecan i request someone to call me?13:55AgnieszkaWe do not offer phone support I'm afraid13:55Meyou guys are a joke of a company - whos your chief executive?Im still waiting for a response to my last question at 13:55 lolGod only knows how they got a license but then again the GC is joke in itself.The whole operation stops when team leaders go on leave apparently.Nobody can give a straight answer and everything is apparently sent via email but if you dont receive the emails then you cant blame them as their system is working fine :-)
I am A Londoner
20 April 2021
Comment from uk.trustpilot.com
Topped up £30 did not even win £2
Rod Stoneman
20 April 2021
Comment from uk.trustpilot.com
I have been owed over £2000 now for two weeks every day they ask for something elseBank statementUtility billPassportBank card Bank statement The list is endless you will not get your money do not use these please
danny
09 July 2021
Comment from uk.trustpilot.com
Unverify verified documents, request over 3 selfies and ID on different backgrounds.Rude email support and/or automated responses.Easy to deposit, impossible to withdraw.Breaching MGA guidelines.
Unverify verified documents, request over 3 selfies and ID on different backgrounds.Rude email support and/or automated responses.Easy to deposit, impossible to withdraw.Breaching MGA guidelines.