BetStars PLAYER REVIEWS(604)
James
17 April 2021
Comment from uk.trustpilot.com
IDENTITY THIEVESDo Not Bet with them.Each time you make a withdrawal they ask for your driving license, bank statements etc even after you have fully verified your account upon opening.IDENTITY THIEVES
Steve
17 April 2021
Comment from uk.trustpilot.com
Do you bet and wanna win?Do you bet and wanna win, here is the opportunity for you to make money and gain your financial freedom with betting tips, I actually met a guy called ALEXDURKI_ who changed my life with fixed matches and betting tips, honestly right now, am close to becoming a millionaire and I would really suggest anyone searching for betting tips to message this guy, his the best I have seen
Margaret H
15 April 2021
Comment from uk.trustpilot.com
I did eventually manage to withdraw my funds that I had legitimately won - after countless efforts and months - thankfully due to an anti-scam change in the law I was able to withdraw all my winnings. Redbet's HQ is 85 St John Street, Valletta. I had read all about this address in the Panama Papers coverage but unfortunately didn't make the connection. Pity! There are many fabulous gambling websites, why use this one?
Bryson Wilson
15 April 2021
Comment from uk.trustpilot.com
Last review here as i closed my account, don't go here if you want to live bet either, all live betting goes off daily for hours at a time, i threw 200$ dollars on and couldn't even bet on what i wanted to bet on because of the live betting, just closed my account afterwords.i suggest sticking with more well known websites like bet365.
Mohammed Fraz
12 April 2021
Comment from uk.trustpilot.com
OK wish they had more markets and matches football wise but I won £55 paid out next day to my account
mahmoud asgari
11 April 2021
Comment from uk.trustpilot.com
Best to stay away from RaceBetsAs with the other negative reviews, they let you sign up, deposit freely but turn even a small profit and you get limited to SP prices only. When i say small i mean it it too (£0 in my case!). Complete sham of a company...they don't pay nothing only cheating
Michael Josephsen
09 April 2021
Comment from uk.trustpilot.com
Dont play on this site, they cheat very Mich!
Burak Ünal
07 April 2021
Comment from uk.trustpilot.com
Hi All,Actually i was scared to deposit after i read all this negative reviews but i even made a withdrawal request just 5 min. sfter i deposited,just because there was no tennis sportsbook.They provided really good customer chat service amd i received the money into my account just in 2 days.
igor diniz
05 April 2021
Comment from uk.trustpilot.com
My worst mistake was opening a Betclic acc, I have been trying to withdraw for a month now and all they say is that the payment will be approved soon.
Dimitris Gerodimos
05 April 2021
Comment from uk.trustpilot.com
limiting you without telling is sure
Peter R
02 April 2021
Comment from uk.trustpilot.com
cant play games between 12 and 8 am damn snowflakesworse than that you have to send in proof of income and i havent even bet £500 with them yet
Bekam Yaka
01 April 2021
Comment from uk.trustpilot.com
I opened a new account to try out the site..After i deposited 10 €, won 50 €, and made a withdrawal test of 20€ to see how fast they are but guess what , it's almost 2 weeks gone and not any sign of the 20€ , i wrote them email but never got a reply ,.How weird isn't it !?!So what if there where a higher amount and they dont even reply or smth.Stay away from this site , never had such problem with many different sites.My username: bekimlatifi91All the best playerss
Nick
26 March 2021
Comment from uk.trustpilot.com
Thief’s. Cheats. Scum. Scam. They make ALL withdrawals unavailable and still allow deposits. You may as well sign your money over. Absolutely Terrible is an understatement.Review written from my perspective, my opinion.
B Wilson
26 March 2021
Comment from uk.trustpilot.com
Editing my last post, i put 2000$ on and actually withdrew 1300$ without problem with just a drivers license verifiedbut now i just withdrew my last 1000$ to see if they'd let you actually take profit from the siteand i got an email needing more cofirmation, weird how i can withdraw fine when im not in profit, now that i made 300$ i need more documents, will update further on if my bank statement gets verified or if they're going to make it hell to get 300$ profit from them
Richard Belcher
24 March 2021
Comment from uk.trustpilot.com
By some margin the worst bookkeeper I have dealt with. I registered, placed a bet and lost. Then didn't access my account for a week. After a week I placed some bets and won. That appears to have been where I went wrong. One is allowed to bet but not to win. The same day that I had my wins I had an email asking for proofs such as bank statements. Within a few hours of this my account was blocked and I could no longer access it in any way. When I asked why, I was told it was because I failed to answer within 24 hours. In fact I had answered after about 22 hours but whether it was 5 minutes or 5 days, there was no need to block my access to the account. I have been restricted in stakes before with other bookies. Had to jump through hoops to make a withdrawal with some. But never blocked like this. I have spent 2 weeks trying to resolve the situation. Sent many emails, predominantly to their escalations team. Still no joy. I heartily advise you to avoid this company.
Stefan Jønsson
22 March 2021
Comment from uk.trustpilot.com
worst service ever ... 18 dec. I tried to deposit 500 one did not get money in the account but deducted from the bank. talked to their customer service who said i got the money back after a short time as this was a bug in their system therefore tried again and problem came again. I am now missing 1000. and mobilebet says they are on the case but after 4 months I still have not got my money. stay away from this company and their incompetent employee.
Jamie Bennett
21 March 2021
Comment from uk.trustpilot.com
Stay away from this site absolutely disgusting customer service waiting 6 weeks to get my winning and still not recieved them they ask for security checks once you win they are quite happy to let you deposit but then bang when you want to withdraw it’s like they think. You’re robbing them don’t not use this site worst site ever to use 6 weeks later and still chasing my winnings all you get is it’s getting looked at 6 weeks on and still getting the same answer the winning is for my mam this site is what she used and still can’t get her winnings
George
21 March 2021
Comment from uk.trustpilot.com
Deposited and tried to withdraw, they told me it was a requirement that I MUST wager it before withdrawing my funds (which isn't true, they have a legal obligation to give your money back from your account, as per the gambling commission website: "Players must not be made to meet wagering requirements before they can withdraw money from their deposit balance").Eventually they acknowledged this and let my withdrawal go through, but they then immediately closed my account. They're flat out liars, best to avoid.
Gary Hannigan
20 March 2021
Comment from uk.trustpilot.com
Was happy at first with fast withdrawals and best odds. After a couple of weeks I wanted to withdraw £100 (not even in front with them). All of a sudden I was asked for a security check and was asked to provide two photo I'd and another proof of address. I sent my passport, birth certificate, a council tax bill and my photo Id of my support workers badge. I was told I needed another photo Id of either driving license, military id or national id card! As I am not a driver I don't have a driving license I've never been in the military and don't have a national Id card. I explained this when I phoned their head office but to no avail. I offered to take a selfie there and then or go on video chat to Proove it is Me, but to no avail! My only option now is I have applied for a provisional driving license at cost,and inconvenience to myself. My account has been limited to a maximum of 21p per bet on horse racing/football but im allowed to do up to £100 spins on slots and still deposit what I want?? I'm not even winning on this site? I am really upset and annoyed about this matter and will be taking this further to the relevant authorities. The slots on this site are terrible And if you are lucky enough to get free spins at 50p stake you average approx £4. My name is Maria Hannigan and this is my husbands account on trust pilot as I don't have one. Myself Maria Hannigan has wrote this review and my husband has posted it for me.
john david
20 March 2021
Comment from uk.trustpilot.com
disgusting companythey take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
Shaun scalley
14 March 2021
Comment from uk.trustpilot.com
PLEASE AVOID !! PLEASE AVOID !! I gambled with Mr Green for a while nearly a year. The returns were never fantastic but I convinced myself ( as we all do ) that my luck would have to change.In 1 session I spent £1500 with absolutely no win bigger than £100.This return is appalling !! I understand completely that I’m the fool in this but I urge others to think twice before spending their hard earned cash with this site.To add insult to injury and after many months of only spending what I can afford; they, without notice place limits and restrictions on my account !! Whilst also asking me to provide proof of funds. I’m by no means rich but as a business man I’m more than able capable of budgeting my own money.After seeking advice and checking statistics i’m confident that after spending £1900 over just 2 periods of gambling I should of definitely seen a better return than £100 !! I will in due course be requesting my game play history to include in my complaint to the gambling commission.In the meantime I’ve shut my account down and I suggest you guys do the same.
Gabriel Mandru
12 March 2021
Comment from uk.trustpilot.com
They block the tickets and give you the money when they want.Are not serious..And after a while,if you win you can't bet more than 20 euro/ticket.I not recommended.
Andrew Colgan
12 March 2021
Comment from uk.trustpilot.com
Stay as fat away from bethard as possible. They'll take your money no problem and when it comes to withdrawing they'll give you every excuse under the as to why they can't. Robbing peoples hard earned money. CON ARTISTS
R Singh
11 March 2021
Comment from uk.trustpilot.com
Big Time frauds.money is not all secure as they will not give your money back and keep our money in their system for more than 1 month and put many restrictions.poor customer service.no email reply and no one revert back.Big time Cheaters and Frauds.Please avoid and don't even deposit a single penny in their account as that money will never come back to you.
Will Thomas Jones
10 March 2021
Comment from uk.trustpilot.com
I can no longer bet on a horse to place at tote odds. They have become increasingly ridiculous. A 4/1 winner pays £1-10p the place,that's the same odds for a 1/3 favourite placing. Hardly anything pays the equivalent to 1/4 or 1/5 the odds,something needs to be done about it.
john david
10 March 2021
Comment from uk.trustpilot.com
disgusting company they take advantage of you and let you gamble away your life if you are a problem gambler. however, as if you actually know what you're doing, they limit you to 86p stakes. horrible people
billy jo james
07 March 2021
Comment from uk.trustpilot.com
No problems in that time until recently when they first froze account till i answered stupid questions on how we could solve problem gamblingthen i couldn't login at all. had to contact them. Got a weird, robotic note from them saying I was an unacceptable risk and that my account was being terminated. You would think they would email people at least without us having to contact themLost much more than i won there. Their loss not mine
Lyndsey
06 March 2021
Comment from uk.trustpilot.com
Opened account 3 weeks ago and never had a problem albeit getting verified is a pain but most bookmakers now do proper checks . The site is basic but if you just want to bet on sports it’s fine ,Only problem I find is when placing lucky 15s or patents it only gives you a max exposure so then I have to reduce the stake on my bet not a big deal as I usually loose any way ????I have found no issues whatsoever with payouts ? the withdrawals are brilliant I have withdrawn sometimes and it’s back in my bank within few hours which I love .no problems using site for me ?
Willie Murphy
06 March 2021
Comment from uk.trustpilot.com
So far so good...I opened an account with them tonight...lodged 50 euro and got a bonus stratight off of 50 euro....I put a few euro on ice hockey and left the site open in the backround and I got a message...."reality check"....you have been online for x minutes...so far positive experience...and it seems a decent site in terms of usability...
Joy Okotie
05 March 2021
Comment from uk.trustpilot.com
This is not fair I won yet you guys said I lost ...please rectify this issue and give me my money
nopnopnop nopnopnopnop
04 March 2021
Comment from uk.trustpilot.com
super shady scam company. Stay away guys. there are tons of trusted companies. why messing with someone that wont give you back tour winnings
Cyril
03 March 2021
Comment from uk.trustpilot.com
If you plan to make money with max bet limit amount of ~0.25$, then go ahead, waste your time. My experience was with their soccer offer, maybe not with most popular leagues, but still it is ridiculous. Joke of a sportsbook.
Paul Brannan
02 March 2021
Comment from uk.trustpilot.com
Terrible bookie. The cashout normally disappears when you have an accumulator on and all but one of the teams are winning. The site is very slow compared to the big bookies like bet365 and paddy Power. The people who work on the live chat are helpful though. I had asked how to open my account and the live chat assistant just said , that's your account closed. I am still waiting for my final withdrawal. With my bank , withdrawal are normally instant. For some reason this hasn't happened. They won't answer me on twitter, no one answers their supposedly 24hr customer service number. Stick to the main bookmakers and not these cowboys
Cprd
01 March 2021
Comment from uk.trustpilot.com
Stay away from this scammers, if you win a couple bets they limit your account and you only can set bets for 0.25US. THEY DON'T LIKE WINNERS!
Flavius
28 February 2021
Comment from uk.trustpilot.com
Untrustworthy. They rob you of your winnings
billy smith
27 February 2021
Comment from uk.trustpilot.com
had my account three years, no problems with deposits or withdrawals. customer service was good when neededLost a bit more than I won betting small stakesThen last week I couldn't log into my account. after couple of days I got this reply"I regret to inform you that we have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers. The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk. As such, the management team have decided not to continue the business relationship. Any funds held on deposit will be remitted to your account. Please note, any future accounts registered within TGP Europe will be subject to the voiding of all winnings."Ive got account with another sportsbook under TGP like but there was no rules against it. This account ive hadlong before my pesawould give pesa a higher rating if not for this crap. these jokers should not have a license. can understand restrictions on players who win big frequently but no execuse for banning people who only make small stakes and lose less than they win
Thomas Abernathy
26 February 2021
Comment from uk.trustpilot.com
Good bonuses, nice support, interesting games
Mateusz Lawera
25 February 2021
Comment from uk.trustpilot.com
Recently used won 1000+ once , second bet coudnt cash out since it was perma blocked and nothing was happening had alredy 7 wins and 2 left to go , CANT EVEN CASH OUT i belive they are doing it on purpsoe and they are scammers, AVOID you will never cash out it sooner .Aswell tragic customer support and behaviour never helps plenty of problems site is lagging aswell.
Dan Hitchcock
25 February 2021
Comment from uk.trustpilot.com
Tote is doing what Tote has always done so you can't grumble about 'best odds guaranteed' or taking an early price. Tote will never be beaten on SP which is fair enough. What gripes me a bit is the place returns - you could have a winner at 10/1 which would pay minimum £11 to the £1 stake but the place part might only pay £1.30 to a £1 stake. Tends to be always a lot less than SP place odds.
kenneth Au
25 February 2021
Comment from uk.trustpilot.com
I'm not sure, why there are so many bashers of Sportingbet. How many sportbooks has that cash out feature, if you do change your mind, cancel, won't lose any money. The odds, prices are super fair, buying points, if your a serious player, Sportingbet has to be one of your outs. It seems all these bashers are the bonus whores, people that don't fulfill their rollovers. I would recommend to not have these issues, ask questions, online chat, always accessible during day, and make sure before you send money verify your account.
Rosy L
22 February 2021
Comment from uk.trustpilot.com
Don't deposit any money you will not get it back! I signed up and received an email saying 'Congratulations you're fully verified. You can now deposit and withdraw funds as well as play and bet across all our exciting games and sports'. So I placed a bet with the welcome offer and won £20.50. I had an email the day after saying I wasn't fully verified and they needed to be sent personal documents. I then tried to withdraw the money and they will not let me or even give my deposit back until I send these 'personal documents'. Customer Service fobbed me off and so I closed my account and accepted the loss. DO NOT USE!
Ziggy
21 February 2021
Comment from uk.trustpilot.com
I won 5800 euro and waiting already more than 4 weeks for my verification. Can't withdrawl my money, can't make new bets. Looks like a scam!
Dimitrios Charalampidis
18 February 2021
Comment from uk.trustpilot.com
This is an awful company it shouldn't allowed to operate. They are racists and discriminate customers. I created an account, deposit funds, send my documents, verified my account and placed a bet. After 2 or 3 months that I wasn't betting at all I logged in my account and I received an email from them that they wanted to know how much money I could afford to spend, time I spend on gambling, where I find the money to gamble. I answered. They demanded my bank statements and restricted my access to my account. I send everything to them and they came back to me:Dear Dimitrios, I regret to inform you that Fun88 have decided to close your account. As part of our sign-up and log in process Risk Management checks are carried out against our customers device numbers.The device you used to interact with our website triggered an alert, and upon review it has been deemed the nature of that alert exceeds what is deemed to be an acceptable risk.As such, the management team have decided not to continue the business relationship. I demanded to learn more. What was the problem, what I did wrong and they kept telling me their decision is final and they couldn't give me more information. I kept asking until they told me:Our systems have flagged your withdrawal due to lack of turnover, £600 was deposited and only £8 of this has been staked, can you please provide an explanation for this?Avoid them. You will loose your time and if you win I doubt they will pay you and will find a reason to void your winnings. They blocked my account without even betting. Do you imagine what they would do if I had win?
Darren Smith
15 February 2021
Comment from uk.trustpilot.com
Their customer service is non existent. You send an email and are lucky to get a response at all, certainly not on a time frame to resolve any issues. They have no Ap and their golf markets are very misleading, always defaulting to “outright” markets that are the most lucrative for them (e.g. you think you are betting on the outright of a golf market but it defaults to a “six shooter”. I would strongly advise anyone not to open an account with them as there are far better alternatives which thrive on customer service and experience
amy
13 February 2021
Comment from uk.trustpilot.com
embarrassing Signed up, went to place a bet, max bet £1 traders decision , i literally signed up a hour ago and not even deposited ... WOW
jem watts
13 February 2021
Comment from uk.trustpilot.com
Crap customer service. Placed a couple of bets with them. Won some money and went to bet on my team for this weekend. I was told I could only bet 87p. Went on live chat they said it was a tech error and they would get it fixed. I then received an email saying I was banned under their sites terms and conditions. Megan then sent me a link to their entire terms and conditions (there’s a lot). Without actually pointing me to what I’ve done wrong. Might as well not bothered to respond to me. Oh well. I’ll take my custom back to proper bookies. Since they can’t be asked to explain stuff properly. Not the end of the world cause I’m not much of a gambler but don’t appreciate rubbish customer service. i enjoy the occasional bet especially during lock down. Probably because I won £50 on a free bet when my bet lost. If you don’t want me to use it don’t send it.
Toni Vähämäki
12 February 2021
Comment from uk.trustpilot.com
I opened a game account for Betclic earlier this week. I did everything as requested i.e. I registered, I verified my account via email, I sent my document successfully. I won and tried to cash out 580 euros. The repatriation should have been completed by Betclic within 48 hours. However, this did not happen and at 60 hours I asked for the last time why my repatriation is still waiting in the state. An hour from now on I received an Betclic email that read like this and after that nothing else came from there. There was therefore an e-mail in breach of section 6.1"Dear Toni,We are contacting you to advise of the definitive closure of your Betclic account. After review, it was determined that the information you provided upon was registration was false or contained errors.Indeed, according to our Terms & Conditions, to which you agreed:6.1. "The personal information that we reserve the right to require for registration is: first name; surname; gender; date of birth; place of residence; email address; phone number; language, currency, passport or ID card number and secret question. You will also be required to provide login details of your choice, namely a username, password and an answer to the secret question which will be kept by us. It is your responsibility to ensure that all the details provided by you on the registration form are accurate and kept up to date as we are required under applicable legislation to cross-check the details entered by you with identity and payment documents for the purposes of verifying your identity".We invite you to create a new account using accurate and verifiable information.Thank you for your cooperation.We hope this email finds you wellBest regardsNow, I do not know what point I have detailed violated, or I would have wanted to know whether I may have given incorrectly, for example, address information, etc. Of course, everyone happens to human errors, but it would have been nice to know that what I've done wrong.
realxxx
11 February 2021
Comment from uk.trustpilot.com
The reviews here speak for themselves, I even don't want to add something you can look down and see all you need to avoid this s**tty site.
Seán
09 February 2021
Comment from uk.trustpilot.com
Mr Green is a flashy and attractive casino site that draws you in. I won significantly less than I would expect off the slots and realised this was a bottomless pit I wouldn't waste any more money on.I was disgusted that Mr Green charges you just to withdraw your OWN money. No other site I use does such a thing. I would recommend sticking to PokerStars at least they don't try this underhand tactic.
Lisa Morris
19 April 2021
Comment from uk.trustpilot.com
Stay away from this gambling site. 13 days ago I won a substantial amount of money. They let me withdraw and they have left it as pending on the site and then blocked my account. The only way you can speak to someone is threw live chat. They asked me to send relevant ID which is fine but I ended up sending it four times as you can’t speak to the same person on chat all the time which is very annoying. Now they are saying they are doing extra checks and my money is with the relevant department. That’s a joke they’ve been saying that for days. They said they are checking for money laundering again just another delay tactic I don’t think the have any intention of paying me out. As of 10 minutes ago I have contacted a solicitor. I’m willing to go to court and the papers if this does not get resolved shortly. How do people like this sleep at night. They were fine to take my money but will not pay out.
Stay away from this gambling site. 13 days ago I won a substantial amount of money. They let me withdraw and they have left it as pending on the site and then blocked my account. The only way you can speak to someone is threw live chat. They asked me to send relevant ID which is fine but I ended up sending it four times as you can’t speak to the same person on chat all the time which is very annoying. Now they are saying they are doing extra checks and my money is with the relevant department. That’s a joke they’ve been saying that for days. They said they are checking for money laundering again just another delay tactic I don’t think the have any intention of paying me out. As of 10 minutes ago I have contacted a solicitor. I’m willing to go to court and the papers if this does not get resolved shortly. How do people like this sleep at night. They were fine to take my money but will not pay out.