BetStars PLAYER REVIEWS(604)
Kieran Regan
29 April 2019
Comment from uk.trustpilot.com
My account has been locked for 2 weeks even though I have sent my ID documents over. (Their website says takes minutes to resolve) They have no live chat, no phonen umber, ignore emails and no complaints procedure hence - No customer service at all. Disgrace. I am still awaiting access to my account to withdraw 'MY' money.
Connor
23 April 2019
Comment from uk.trustpilot.com
Worst company I have ever dealt with in my life. Take up to a week to reply to emails and that's after sending 10. Staff getting paid to do sweet nothing. Archiving/deleting emails at their own leisure. No live chat and no phone number. Shambles. Awaiting a refund/withdrawal for a month. Yes a month.....
Vagry
28 March 2019
I like using Betstars and find their site very easy to use. The only issue is previous problems experienced with the withrdrawal... But that problem is solved now.
Angry
12 May 2019
Comment from uk.trustpilot.com
Utter scum. Whoever runs this company should be arrested immediately as he is not capable of running a business that handles large amounts of cash. Customer service team barely speak English & when they do there’s a 7 day delay between messages. I’ve been dealing with Dalila & she is utterly hopeless.
Utter scum. Whoever runs this company should be arrested immediately as he is not capable of running a business that handles large amounts of cash.
Customer service team barely speak English & when they do there’s a 7 day delay between messages.
I’ve been dealing with Dalila & she is utterly hopeless.