BetUK Review

Appalling deposited £250 and lost £15 of it then restricted can’t quite believe what’s happened just a joke.

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Absolutely awful company to deal with. At the start they draw you in with the deals. They make you jump through hoops to deal with them and a long winded verification process. Once processed, they are more than happy to take your money. While it’s flowing their way. But woe betide you when you want to withdraw any winnings to another bank account that you may have to have open for a private reason. They want you re-verify the old account again and then verify the new account. Wtaf ! It’s £13 you owe Bet UK . They hide behind a bot chat and a customer service email. Terrible standard replies. Pay up , poor losers !Avoid Avoid Avoid at all costs !Do not use !

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The negative reviews are correct and note BETUK only answer where they have gambling commission guidelines on their side. The bonus offer for depositing £10 at qualifying odds is a complete con. I did this yesterday to get my free bets and find that all they say is “pending.” They will obviously be pending until expiry but you will not be able to access them at any time. Stick to the major bookmakers and give these cowboys a miss or end up complaining on here.

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It is a great website with lots of interesting features. I am really enjoying my time with BetUK

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for some reason i lost £20 off my total when i withdrew some winnings i have put in for an explanation and i have not received an answer yet

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Been using PayPal to fund my uk bet betting account, and on the occasions I have had a withdrawal this has been processed within the hour, fastest payout I’ve received from an online bookmaker I’ve been impressed with bet uk.One small negative, the account balance counter does not instantly update the balance could be my browser, Would recommend A positive experience

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Very easy to use and easy to withdraw money another great addition to the betting world cheers Paul.

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Not just keep asking for pathetic information try to avoid

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making a fortune preying on the most vulnerable people online. Z lister and pudding adebayo akinfenwa is an ambassador so you know it’s scummy

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Would sooner lose a customer rather than give me the free quid free bets. Rather than give it me they said I need to place the wagers again as didn’t claim it before I bet. Imagine being that mean over a free bet. If they’re like that over a few quid it doesn’t bode well. Tbh I won’t miss it. Customer service have no clue you’ll end up putting your hair outI’m tired of having to send screenshots when there’s a problem they don’t understand. They seem to employ people who don’t know about gambling.I’m a patient guy but I’ve had enough of them and their clown show

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Awful, I’d advise people to avoid.To explain: The site offered free bets as an opening offer so I opened an account and made a wager. It turns out that the free bets will only be credited once my first bet settles. It was due to settle in 2 weeks time, yet the free bets had an expiry in one weeks time. This was not explained and also their protocol is totally unlike all other bookmakers!I wasn’t impressed by Kursty on live chat, who couldn’t help at all, was unknowledgable and wouldn’t accept or register my complaint.I’ve learnt my lesson..please give BetUK a miss.

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Cowards:To put it simply – Bet UK don’t like winners. If you win, they will reduce the amount you can stake to the point it becomes pointless. I dared to win a massive £165 on a horse racing bet, after which they would only take a £13 stake from Me. I can 100% guarantee that they would have happily taken many multiples of that £13 stake had I not had the cheek to win a whopping £165 earlier that day. They only want to deal people that lose money, so don’t give yours to them. It worries Me that they could be taking thousands off vulnerable customers with gambling problems, whilst at the same time refusing to lose small amounts to customers that dare to make winning bets. Cowards.Hoops:When it became apparent that they wouldn’t take my bets, I decided to try and withdraw my money – that’s when the fun began. So many hoops to jump through. The card I had used to deposit funds had expired and they wouldn’t let me withdraw funds to the new card I had registered with them (although strangely enough they were happy for Me to make deposits with the new card). They demanded to see photos of the expired card, but who keeps their old cards!? Failing this, they wanted Me to produce not just a bank statement, but one counter-signed by my Bank! Of course, had they done their due diligence when I first signed up, they would have had all the required details on file. They only seem interested in doing their checks when you want to withdraw money but will happily take all your deposits without any proof of ID etc. Put simply, be prepared to jump through hoops and go round the houses many many times if you intend to win money from them. AVOID.

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I placed a bet at 22/1 the night before the race. When I checked it immediately after it had been placed at 9/1I emailed to ask for the bet to be voided as it was obviously no longer desirable but was told they wouldn’t refund the bet even though it was almost 24 hours before the race and it was their ‘mistake’ (I’m being charitable there!)

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Terrible company. Very inconsistent.Very slow withdrawals. Random limits placed, no reasons given. Avoid!

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I only bet on horse racing and find it satisfactory with a prompt payout of winnings

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Not a great experience, blocked a £12 bet on an 11/1 chance as it was too big a liability!!!! but accepted £7.05. Can’t be taken seriously as a major bookmaker with limits like that and does not inspire confidence in their ability to financially stay afloat if they can’t or are unwilling to potentially payout £144!!!

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Terrible customer serviceI actually asked to self exclude and they ignored my request

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Trust the negative reviews. Just avoid them. Live chat simply doesn’t work. After some time of using their site they prevented access to my account and funds in it with premise that they now need to verify my id. Asked them to send me links to do this via email- which they said they had in live chat. Except they hadn’t- therefore I am still unable to actually get in to my account. Have wasted over an hour in 4 separate‘chats’. My advice- use another betting site.

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Loads of games I’ve not seen anywhere else. Fast payouts and best of all you can actually win on this site.

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Avoid at all costs horrible company who bleed you dry and couldn’t care less, you have blood on your hands

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The worst company I’ve ever used in my lifeAll the copy paste replies are just to make them appear like they care.Looking at all the other reviews nobody else has a good word to say about this lotI suggest everyone emails the gambling commission, they are not very good but if they get enough messages they’ll have to do something.

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What’s the point in offering promotions when you take them away if you win on them?Was betting for months and losing on them. I finally win on one and you take them off me (without telling me) and then claim its because they’re for amateur bettors only, which is exactly what i amI understand you’re not a charity but to remove them just because i had the audacity to win once, is very poor indeed.

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I currently have money in the account that I tried to withdraw, then my account got closed for verification it’s now nearly two weeks with no update whatsoever, awful company. I want my money!

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I didn’t use for a few weeks and they gave me a bet £10 get £10 free bet. I was pleasantly surprised. I only use for sports betting and don’t get involved in any games/Casino. I have found them fair and decent.

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Avoid this betting site, they have put a restriction on my account because i tried to withdrawal my winnings it was fine whilst i was losing money. Customer service is like speakig to robots,they are just copy and pasting the same replys. Its so so wrong

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From my experience, deserving 0 stars, I use that application from 2 months and I have net loss 4000£ and 0 withdrawal, don’t waste the money and time with that bet Uk!

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Avoid this betting site, withheld withdrawal for two months and had me chasing all over the place to verify my account that was fine whilst i was losing money. Completely out of order and appalling customer services clones. Should be shut down, sign up at your own peril!!!!!!!

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Terrible experience. Did a deposit and tried to withdraw still pending withdrawal after 2 weeks of continously reaching out to customer service

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Joke of a site used instant banking to play won £745 had to give them proof off account with I did then the didt even give me half the money and blocked my account will be taking matter further avoid this site at all costs

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Same as everyone else it seems, you win money they then restrict your account and withhold your funds. The customer service is scripted responses so you get nowhere. No one can tell you what is happening with your account and you are told to wait.My account has been verified but I’m then told further “checks” are needed. Tell me why are these checks not done on a customers first deposit? It seems they are happy to take money from you but as soon as you withdraw it becomes a problem. Clearly a scam site and I will be reporting!

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Avoid at any costs. Tried to withdraw 10 pounds. They locked my account. I couldn’t do cash out because they suspend account during verification process. I can’t get back my funds even after passed verification – accepted. Biggest scam in UK! AVOID!

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I would just like to say something and I hope what I say can lead to someone joking this amazing online bookmakers . I joined this evening about 4pm , I deposited about 200 pound ,, by 9-30pm I was over a £1000 in profit and it was in my bank . By far the best experience I’ve ever known in 23 years of betting online and the fastest withdrawal ever online . Also been amazingly helpful on live chat . I cannot recommend this site enough , All these bad reviews baffle me as my experience this evening has been second to none . Thank you bet uk and wellDone .

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I have been betting with bet uk for a good few months and have found the way they conduct their buisiness,has ticked all the boxes I require from a betting site , the site takes a while to get used to as its quite an unusual layout ,but does what it’s meant to do, deposits and payouts promt, have recommended to friends,a no frills concise experience.

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This is the worst betting company I’ve ever dealt with ,ONE HOUR TO SETTLE A BET,then didn’t pay out at the 16/1 SP & only gave me 10/1 .DO NOT USE ,they are quick to take your money but slow to return your winnings -£72 I should have won .Also their App is not user friendly

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I particularly like the frequent promotions and the odds quoted for horse racing markets are very competitive. Getting regular reminders of the various promotions by email are appreciated very much.

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Woow just wowStay away! I played slots Big Bass BonanzaSet my stake for 10p – while spinning I realised that every spin costs me 20p – then hit bonus and prices was paid like I would bet 10p. What a lowest scam ever.. shame

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Whoever is doing the replying for bet UK needs to write the truth instead of pasting a copy and paste reply about responsible gambling when someone complains about being restricted. It’s nothing to do with responsible gambling at all, it’s all to do with the fact you don’t tolerate anyone having an edge or being smart. I only won once on a bet boost and you took them off me the next week. It’s embarrassingStop with the fake news. There’s a reason nobody rates you highly. You’re a terrible company

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Appaling customer service. Over 3.5 weeks to help. No one to speak to only online who direct an email trail. Average response time on email is 2/3 days. Leave customers not knowing what is going on. Should be ashamed withholding peoples money for nearly a month.

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Terrible company. Unable to withdraw money due to lost card. Representative informed me the only way to add a new card is to make a deposit on new card. Which I did. When I come to withdraw to new card, they won’t pay, and ask for some proof document that no bank.provides!!! So I say fine keep my winnings, but refund the money you advised me to deposit to the card that made it. They can’t do this until I provide evidence that doesn’t exist!!!! Scam company.

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Truly appalling , 1 star is too manyIve never known a bookie hide behind terms and conditions like they doIf you want the free bet you are owed you have to spend a hour on live chat to get what you’re owed and get messed about being asked for id numbers and suchlike. It never gets added automatically you have to jump through hoops. I’ve never come across such misers in my lifeOh and get ready to get your promos taken away from you without telling you and even if you’re losingThey are truly disgusting and I’ve just sent an email of complaint to the gambling commission about themI will never use again in my life. The worst I’ve ever encountered

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Not sure where to start with this shower.1)They never add free bets so you have to go on live chat and explain what bet you’re talking about and waste 30 minutes of your life to get them. Every week this happened just for £3. I’ve never seen such a mean greedy business.2) they’ll take your promos away without even having the decency to tell you why or that they’ve even done it. They just tell you it’s a trading decision 3) their app constantly keeps logging you out all the time and live streaming is unwatchable . Races are also taken off even when race hasn’t started.4) their rtp on the casino is utterly horrific. It’s the worst casino ever. Dealer 20/21 every single hand. How is that even possible? Rtp must be like 10%5) customer service is truly dreadful and you end up cutting the chat off as you don’t get anything resolved and are left feeling frustrated. They ask if they can help you with anything else when they haven’t even resolved the original queryI have nothing good to say about them. An absolute disgrace of a bookie.

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What an absolutely puny, pathetic excuse of a bookmaker. Restricted to pennies after a month even though my account is down overall. Just standard £10 and £20 each way and outright bets on horse racing. I guess they only accept customers who lose more than a few hundred a month. The site is trash too and full of glitches. Customer service agents barely know what day of the week it is. Z-league stuff.Absolutely joke of a company that simply should not exist in 2023.

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Well blow me downGot an email from betuk saying my withdrawal has been approvedIt only took 8 weeks and getting IBAS involvedStay away from these utter crooks

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Great app easy to use ,plus good information about form .

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This site is a con I did a £10 bet to receive my bonus £30 then it said I could as it was accumulator when I spoke to the person they said it was credited but i can assure you it wasn’t then I made another £10 bet and still didn’t receive don’t waste your money on this site stick to the main ones these are a rip off

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Dreadful. Takes your money, never pays out

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Not sure what the negative reviews are for. Gambling is a dangerous game me personally received all my withdrawals very quick. Could be a bit more generous with bonuses and free bets though:p but overall good!

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I would give 0 stars if i could. Why? Well a part from one of the worst casinos in regards to gameplay, deposit limits and withdrawals, they just outdone them self in luring me into deposits.Few days ago was my Birthday.Every decrnt casino I play at sent me best wishes with some free spins or small bonus amounts like a 5 pounds etc…Only this crooks had a nerve to send me email with best wishes including super bonus offer to deposit 10pounds in order to receive 10 free spins on book of dead.I mean , are you f…ing serious?You are disgusting company and I would never ever play on your site again. I hope you bust.

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I like the bet to get free bets, however, the odds offered could be better.

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As mentioned regularly below, the payout levels on their games – slots or table – are derisory (even) compared to their competitors. Surely this is counter-productive as it just means that anybody with the slightest bit of sense would not be tempted to play them.

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